Name: Les Suites Hotel Ottawa
Address: 130 Besserer Street, Byward Market - Parliament Hill, Ottawa, Kanada, Ottawa, Ontario, CA
Price range: 105 $–435 $ per night
Rating: 8.2

Was Gäste sagen

Im Les Suites Hotel Ottawa heben Reisende die sehr geräumigen, Apartment-ähnlichen Suiten mit Küchen und Waschmöglichkeiten, die zentrale Lage in der Nähe des ByWard Market und des Rideau Centre sowie das im Allgemeinen freundliche Personal hervor – während wiederkehrende Nachteile Straßen- und Nachtlärm umfassen.

Viele Gäste loben die Größe und den Komfort der modern renovierten Suiten, während andere abgenutzte Teppiche, abgestandenen Rauch oder muffige Gerüche und eine uneinheitliche Reinigung in den klassischen Zimmern berichten. Die Parkmöglichkeiten sind oft begrenzt, gebührenpflichtig oder verwirrend, die Aufzüge können langsam sein oder kurzzeitig außer Betrieb sein, und die unmittelbare Umgebung wirkt etwas heruntergekommen mit sichtbarer Obdachlosigkeit. Erwarten Sie geräumige Suiten und eine gute Erreichbarkeit zu Fuß, mit möglichen Kompromissen in Bezug auf Lärm und Gebäudealter.

Leistungen

Reinigung

Zimmer

Dienstleistung

Standort

Gastronomie

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Leistungen

Die Einrichtungen sind zweckmäßig: ein kleiner Innenpool (Whirlpool geschlossen), ein angemessenes Fitnesscenter und eine Waschmaschine in vielen Suiten. Parken ist gebührenpflichtig, begrenzt oder manchmal voll/verwirrend, und die Aufzüge können langsam oder zeitweise außer Betrieb sein.

Reinigung

Das Feedback zur Sauberkeit ist gemischt: Viele beschreiben die Suiten als sehr sauber, aber wiederkehrende Probleme sind befleckte/schmutzige Teppiche, muffige oder Rauchgerüche sowie gelegentliche Versäumnisse bei der Reinigung.

Zimmer

Die Suiten sind sehr geräumige Apartment-ähnliche Wohneinheiten mit voll ausgestatteten Küchen (viele mit Waschmaschine), und die renovierten Modern Rooms erhalten viel Lob. Klassische Suiten können mit dünnen Fenstern und Straßen-/Clublärm veraltet wirken; einige berichten von Problemen mit der Klimaanlage oder dem WLAN und unbequemen Schlafsofas.

Dienstleistung

Der Service wird häufig als freundlich, einladend und hilfsbereit beschrieben, mit reibungslosen Check-ins und Mitarbeitern, die Probleme lösen oder Upgrades anbieten. Eine Minderheit nennt Kommunikations- oder Managementprobleme im Zusammenhang mit Parkausweisen, Zimmertypen/Abrechnungen oder unhöfliche Interaktionen.

Ähnliche Gästebewertungen

10

Brooke

20. Nov. 2025

·

Aufenthalt am 2 Nächte

Very nice rooms and great location for seeing museums and other attractions in the area. Staff was very welcoming.

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4

Cynthia

28. Mai 2025

·

Aufenthalt am 1 Nacht

Stayed here as a group of five for a quick stop in Ottawa. While the hotel is fairly well-located, I was very disappointed by the customer experience. Upon checking in, we were offered the opportunity to upgrade our room to a renovated suite for an additional but discounted fee. We declined the offer but upon reaching our room we noticed that the number of washrooms did not match what we had selected from Expedia. Only when we asked the front desk about the discrepancy, did they want to be "fully transparent" about the room configuration and that they only have a limited number of suites with two bathrooms and there were none left available for our stay. However, we could still upgrade for a fee to get a suite with two bathrooms. One bathroom to 5 adults was not what we had signed up for. We had to call the front desk to ensure there were enough sets of towels for everyone while the suite is said to sleep 6. All in all, we walked away feeling deceived and that another hotel might have cared more about our stay.

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2

ASHWINI

29. Apr. 2025

·

Aufenthalt am 3 Nächte

I stayed at Les-Suites Hotel in downtown Ottawa for three nights, and my experience was extremely disappointing. Upon arrival, I was assigned a lower floor room. When I asked to move to a higher floor, the staff demanded an extra CAD 100 per night, even though no such charges or floor preferences were mentioned at the time of booking. Charging unexpected fees at check-in without prior disclosure is unethical. Worse, when I requested the bill to be split into two receipts — two nights for business and one night for personal use — a standard requirement for many corporate travelers, the hotel refused to assist. Shockingly, the manager himself was rude and dismissive, telling me I "should stay at a different hotel next time" rather than helping solve the issue. This level of unprofessionalism, especially coming from hotel management, is unacceptable. While the location is convenient, the service experience was the worst I have encountered, and I strongly advise business and leisure travelers to choose other accommodations where guests are treated with respect.

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10

Kim

14. Nov. 2025

·

Aufenthalt am 1 Nacht

Staff were so gracious in helping us at check in. I had forgotten my photo ID but they quickly determined a work around.

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4

David

27. Okt. 2025

·

Aufenthalt am 2 Nächte

The accommodations were clean and spacious. We had arrived really late and were able to check in without issue. I was told parking was going to be extra which they billed my card for at that moment and they informed me that they didn't have any parking passes which was fine so they buzzed me in. The gentleman said I would be able to get a parking pass the next day. Next day rolls around and I ask for a parking pass. I explained that they didn't have any parking passes when I checked in and that they buzzed me in. The lady who I spoke to said they should have only billed me if they had a parking pass to give. Well, that wasn't the case and here we are. She was very hesitant to provide the parking pass which she finally did but it didn't work when parking the car. I had to be buzzed in and when leaving it didn't work either. Again I had to be buzzed out. Upon coming back from an event the pass still didn't work. The gentleman I spoke to said she had activated the parking pass for the day we leave which he fixed but the damage had been done already. I suggest working on your SOP's when something like this happens. Very frustrating as one persons action could totally ruin your stay. Would I stay there again. No.

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10

Subhash

29. Nov. 2025

·

Aufenthalt am 2 Nächte

We had a very pleasant stay at Les Suites Hotel Ottawa. The room was spacious and very clean, with more kitchen amenities than we needed. The staff is very friendly and helpful. We absolutely loved the location and were able to walk pretty much everywhere. We will not hesitate to stay here again. Highly recommend.

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10

Karen

15. Okt. 2025

·

Aufenthalt am 1 Nacht

The hotel is in a great location, so easy to walk to everywhere. Bed was comfortable and I never heard street noise. The room was large. Front desk staff were so friendly and helpful. I would stay here again if I go back to Ottawa.

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10

Cynthia

7. Mai 2025

·

Aufenthalt am 1 Nacht

Mix up on reservation not Les Suites fault and desk clerk Aiden went above and beyond to help. Stellar service and excellent customer care. The organization is lucky to have him

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10

Shannon

24. Juli 2025

·

Aufenthalt am 1 Nacht

From the moment we entered we were welcomed by a registration staff who was very friendly, professional , informative and kind. We were checked in quickly even though we were a bit early for check in time. Parking was easy. We were upgrade to a modern suite which was spacious and clean. It had great amenities. All hotel staff we interacted with during our stay were wonderful. The hotel felt very safe and was very close to Byward Market, Rideau Centre, Parliament Buildings and many restaurants. We have stayed at this hotel a few times in the past and will definitely stay again.

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10

Patricia

18. Sept. 2025

·

Aufenthalt am 1 Nacht

From check in to check out the stay was amazing. The front desk staff were beyond fantastic. Inside and out the property was so clean and well looked after.

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War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Standort

Ausgezeichnete zentrale Lage neben dem ByWard Market und dem Rideau Centre, fußläufig zum Parlament und zu den wichtigsten Sehenswürdigkeiten. Mehrere Bewertungen warnen vor Nachtlärm und einem etwas heruntergekommenen Gefühl mit Unterkünften und sichtbarer Obdachlosigkeit in der Nähe.

Gastronomie

Die Vor-Ort-Optionen beschränken sich auf ein kleines Café/eine Bar und es gibt keinen Zimmerservice. Viele Gäste verlassen sich auf die zahlreichen Restaurants in der Nähe des ByWard Market.

Monat	Durchschnittspreis
Januar	125 $
Februar	145 $
März	149 $
April	141 $
Mai	186 $
Juni	162 $
Juli	138 $
August	137 $
September	142 $
Oktober	147 $
November	138 $
Dezember	126 $

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $175	18 $142	19 $217
20 $136	21 $304	22	23	24 $309	25 $254	26 $435
27 $124	28 $171	29 $244	30 $206

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
				1 $158	2 $161	3 $163
4 $147	5 $280	6	7 $268	8 $120	9 $120	10 $147
11 $105	12 $123	13 $177	14 $181	15 $151	16 $152	17 $131
18 $115	19 $158	20	21	22 $232	23 $145	24 $126
25 $110	26 $208	27	28	29 $136	30 $108	31 $120

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Monatliche Durchschnittspreise

Über diese Unterkunft

Standort

Zimmeroptionen

Familien-Suite, 2 Schlafzimmer (Modern 2BTH)

Suite, 2 Schlafzimmer (Modern)

Suite, 1 Schlafzimmer (Modern King)

Familien-Suite, 2 Schlafzimmer (Modern 1BTH)

Suite, 1 Schlafzimmer (Modern Queen)

Standardzimmer (Modern Room)

Gästebewertungen

Sehr gut

Wer übernachtet hier?

Was Gäste sagen

Richtlinien der Unterkunft

Check-in-Anleitungen

Gut zu wissen

Optionale Extras

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