Orton Hall Hotel & Spa

Front desk staff and restaurant were rather unfriendly and borderline rude. Room wasn’t very clean Expected more amenities in the room eg fridge Spa area was good but floors around pool very slippery and changing rooms floors soaking wet. More regular checking and cleaning. Pub and kitchen staff at the hotel were friendly and helpful Breakfast staff need better training with regards to hospitality etiquette and not handling cutlery and crockery where guests would be placing their mouths I was still eating breakfast and drinking my coffee and staff were trying to clear my plates and removed saucer whilst I was drinking my coffee

A beautiful old manor steeped in history. Staff were very friendly and professional. Room was huge and well ventilated. The carpet in our room was stained in areas, but this didn't bother us particularly. I would add that we didn't dine in the hotel, but had a few drinks and some food in the pub attached to the hotel. Drinks were good, but we felt the food was quite overpriced for what it was. Staff were friendly though and were working hard.

All staff we met were friendly and helpful, including spa staff. Room clean and spacious, not modern but traditional as would expect in older part of building. Shower hot, bathroom huge! Mattress not the best though. Think room would be cold in Winter due to period windows, single glazed and not air tight. Breakfast also traditional, nice to have tea and coffee served at table, fresh bread , hot food good, cereals limited and basic.

“The breakfast was excellent—well cooked, delicious, and made with fresh, high-quality produce. Everything was prepared perfectly and really set us up for the day. A great start to the morning and a highlight of our stay.”

Very nice hotel, great amenities and little touches