Name: Holiday Inn Portsmouth by IHG
Address: Pembroke Road, Portsmouth, Hampshire (grevskap), GB
Price range: 52 US$–209 US$ per night
Rating: 7.68

Vad gäster tycker

På Holiday Inn Portsmouth by IHG framhåller gäster ofta vänlig personal och ett bekvämt läge nära havet och Gunwharf Quays, samtidigt som de rapporterar varierande skick och service. Vissa utrymmen känns slitna och servicen kan vara ansträngd under högsäsong.

Rummen varierar i storlek och skick, med många små badrum, daterad inredning och återkommande fel på luftkonditioneringen som gör att rummen kan bli obekvämt varma, samt ibland avbrott i varmvattnet. Poolen uppskattas, men jacuzzi och ångbastu/bastu är ofta ur funktion eller stängda, och delar av området känns slitet. Frukosten uppskattas generellt, men köer och att varor tar slut är vanliga. Middagsservicen kan vara långsam och parkeringen på plats är begränsad, med tillstånd för gatuparkering som används när den lilla parkeringen är full. Bäst lämpat för resenärer som prioriterar läge och tillgång till pool framför polerade ytor.

Faciliteter

Renlighet

Rum

Service

Läge

Måltider

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Faciliteter

Gästerna uppskattar poolen, men jacuzzi och ångbastu/bastu är ofta ur funktion och området ser daterat ut på sina ställen. Parkeringen på plats är mycket begränsad, med tillstånd för gatuparkering som ofta används när parkeringen är full.

Relaterade gästrecensioner

8

Sarah

16 nov. 2025

·

Stannade 1 natt

We enjoyed our stay this weekend. Friendly efficient staff, comfortable room, great pool and lovely breakfast. The only complaint would be we booked a room for 2 adults and 2 kids - so they had a sofa bed to sleep on - it was really uncomfortable so they kept fidgeting around- very creaky and so none of slept really. Be good to upgrade those or put two double beds in. It didn’t spoil the stay.

8

Elaine

4 aug. 2025

·

Stannade 1 natt

Good location for walking to the shopping centre or Southsea. Car park wasn't big enough, but you can hire a permit to park nearby. Friendly staff.

6

Mark

7 sep. 2025

·

Stannade 2 nätter

We stayed for 2 nights for a family get together. The hotel def needs some TLC. Our room was clean, so no issues there, but the public areas were very 'shabby'. The toilets near the swimming pool and conference rooms were poor. There was no soap, and many of the taps were not working. The biggest issue is breakfast on a Saturday/Sunday as the dining room cant cope with the number of guests in terms of seating, so there was a long queue waiting for tables and once inside, we encountered further queues waiting for food to be brought out. There was also a lack of dishes available or cereals/fruit. My husband and son were also disappointed with the beer. It was flat and the taste wasn't the best. Overall, the hotel was OK for the two nights, but I wouldn't stay again.

2

Charlie

30 okt. 2024

·

Stannade 5 nätter

My reccomendation is, Do not book this hotel SPA is miss advertised. They do not have a spa person or area. Steam room and sauna are not working properly. Jacuzzi hasn't been working for 8 months not sure if it is yet Facilities are dirty and old and broken. Just look for yourseves. Staff not acknowledging any complaints neither are they within there own 48hr SLA. Customer service at hotel and remote don't respond and ignore. We checked out with a long line of complaints in front of us. Hotel staff were refunding car park to get rid of customers rather than delayed with issues reported. They advise they can't do anything to help yet they don't help remotely. Still not heard back now from customer service been two weeks since raising complaint. As Expedia keep asking for me to review I will. :) Breakfast is a total joke quality and price. £16.95 Just walk up road to small local places much cheaper and much better. £7 for a pint at bar. My advice book the ibis. Half the price and brand new. Go to an actual spa, pool etc as this place is not what's advertised. I would rate this a 2.5 star hotel. I spend most my time in hotels and I couldn't believe how bad this Is for the price.

10

Nicola

9 okt. 2025

·

Stannade 1 natt

I enjoyed an early swim noting a reasonable sized pool and that the cleanliness was good. I was able to use the jacuzzi, steam and sauna room also available. All staff were friendly and helpful. The bedroom was good and bathroom although the temperature was quite warm. Tried to alter it but with no luck.

10

Hannah

31 maj 2025

·

Stannade 2 nätter

Great family room, very spacious. Good breakfast and nice pool facilities.

8

Sandra

11 sep. 2025

·

Stannade 1 natt

Breakfast very good, lots of variety, good alternative options, nice environment to eat in. Dinner very good value, mostly tasty. Service by front of house at dinner - exceptional, lovely manner and very attentive, fast service. Pool and Spa facilities okay, but could be improved aesthetically with mood lighting & music to enhance relaxing atmosphere. Jacuzzi too cold and on switch too far away, changing room floor needed cleaning. Premium room seemed very similar to standard room. Mistake made with my booking which was easily corrected, however, was still given a double instead of twin room. Bed a bit too firm and could still hear outside noise from top floor. Lovely views though across Southsea and Solent. Shower good although inside a bath. Room facilities good with complementary snacks & drinks in premium room. Very friendly front desk and spa staff. Bar and dining area nice and well kept - modern. Overall comfortable stay in nice location with very close to bus stops into Portsmouth Town and walking distance to beach and Southsea Common.

6

Frederick

27 okt. 2024

·

Stannade 1 natt

Bed v comfy. But had booked because of the jacuzzi and this was out of service. Also the tv only had 6 channels programmed and the service on these was spotty too

8

Veronique

10 sep. 2025

·

Stannade 3 nätter

It was a lovely stay! Bed was comfortable, the room was spotless and the food was good. The pool, sauna, steam room and whirlpool were enjoyable but a few tiles were missing in the pool itself. The hotel was in a good area where most places of interest were walkable. Staff were very helpful too!

10

Julie

27 maj 2025

·

Stannade 1 natt

A lovely stay in a huge family room! Room very clean. A double bed and a pull out sofa bed. Complimentary tea, coffee, water, 2 cans of pop, biscuits and a Kit Kat. Shampoo, conditioner, shower gel all in the room. Clean pool and gym. Towels provided. Car parking £5, free for disabled. Everything you want for your stay.

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Renlighet

Många recensioner berömmer rena rum och allmänna utrymmen, men återkommande problem inkluderar hår eller skräp, fläckiga eller slitna mattor, unken lukt och ibland smutsig porslin vid frukosten.

Relaterade gästrecensioner

8

Robert

1 dec. 2024

·

Stannade 2 nätter

We have stayed at the Holiday Inn, Portsmouth for many many years as its at a good location and has comfortable rooms. The service is good but weve noticed a determination in the fixtures and fittings over the padt couple of years. This trip in December 2024, the deterioration has got worse with tired looking rooms worn and dirty carpets and bathrooms in need of a refresh. The whole hotel really needs a full refurbishment. Just looking out of the windows, the window sills are dirty and covered in a green slime. However, the reception staff are always nice and courteous. Come on IHG spend some money and give this lovely hotel a makeover.....but that costs money doesn't it!

8

Mark

30 nov. 2025

·

Stannade 1 natt

Very clean, superb staff.

10

Joanne

1 dec. 2025

·

Stannade 1 natt

The room was clean, comfortable bed and lovely shower.

10

Mark

2 nov. 2025

·

Stannade 2 nätter

Room was lovely & clean & the staff were lovely

6

Amy

2 nov. 2025

·

Stannade 1 natt

Room was ok, could have been cleaner the curtains had damp patches on and there was hair in the shower. The TV was awful, couldn't watch anything as kept buffering

2

Zena

9 sep. 2025

·

Stannade 2 nätter

We arrived to find the room we were in stank of mildrew, to the point it quickly made you feel ill. We tried to open the window to level allowed by safety clips but realised quickly the windows had been screwed shut by now rusty nails (we assume from the damp). The AC was also not working and the bed was in no way a standard double. After speaking to reception about issues and possibilty of other rooms we were told to wait in our room and wait for a call. An hour later we gave up and decided to leave. We were able to get refund for parking but not room as we booked through hotel.com. As an aside from the hotel itself. Never book through hotels.com. I now spend my days trying to get a refund from them

6

Andrea

30 nov. 2025

·

Stannade 1 natt

The room had debris on the floor and one of the beds had a few hairs in it. We told reception when we were on our way out and they were very apologetic and changed our room - it was an upgrade. The new room was clean and there were no hairs in the bed! Unfortunately there was no hot water in the morning. We paid for parking but there were no spaces in the carpark when we arrived, however the hotel gave us a permit to use on the road. The hotel was conveniently located for the quays and was about a 10 minute walk.

6

Aderemi

15 aug. 2025

·

Stannade 1 natt

Everything was just ok. Some places were sub par particularly breakfast with many plates and mugs stained and dirty from poor dishwashing. These could have been removed from Circulation if a simple inspection is done on cricket when it comes out of the dishwasher. Staff were helpful and friendly.

6

Sharon

23 sep. 2025

·

Stannade 4 nätter

The hotel is in a good location and I found it to be spotless. The housekeeping staff were cheerful and friendly. Unfortunately I can't say the same for reception. They were so unwelcoming it made me feel really uncomfortable. They gave my daughter a key to someone else's room. The restaurant was chaotic. We ordered dinner one night. My husband's dinner was nice but my meal failed to arrive despite being asked a couple of times. They did refund the charge.

8

Maribeth

21 sep. 2025

·

Stannade 2 nätter

Holiday inn express portsmouth The bed linen was a disaster, dried blood stains on the matress cover. Yes, dried blood stains. The bathroom towels had the same issue. We spoke to the front desk who stated its cleaned outside but the person making the bed should have seen it. Not good

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Rum

Rummen är generellt små med mycket kompakta badrum och daterad inredning, och återkommande fel på luftkonditioneringen gör att vissa rum blir obekvämt varma. Familjer uppskattar de rymligare familjerummen, men soffbäddarna kan vara obekväma.

Relaterade gästrecensioner

8

Sebah

3 sep. 2024

·

Stannade 1 natt

The room was clean. It had a weird smell though and was small, as was the bathroom. My TV was not working. I booked this hotel for the parking and jacuzzi. The parking was hard to find. There were no spaces so I had to create one next to the linen 'bins'. The jacuzzi was out of order. Definitely felt more like a 3* star hotel. Premier Inn rooms are bigger. Staff were friendly though.

8

Clare

31 juli 2025

·

Stannade 1 natt

The gentleman who checked me in was very polite and helpful. My room was quiet, clean and spacious, and overall I was very pleased with my stay. The only downside was the toiletries, which were vegetable fragrances like 'Parsley Stalk' and 'Broccoli', and weren't really to my taste. It would have been nice to be able to get sweet snacks in the bar like cookes or small cakes to go with tea or coffee.

8

Alison

23 juli 2023

·

Stannade 1 natt

Excellent family room - proper beds - double and 2 singles - plus small sofa - in a spacious quiet room. 1 night stay - wish it was longer so could enjoy leisure facilities. Parking fine as well and location good - close to seafront, not too far to walk to Old Portsmouth & quays.

6

Michael

12 aug. 2025

·

Stannade 2 nätter

The hotel is in an excellent location for visiting Old Portsmouth, Portsmouth and Southsea. The breakfast is ok, better than many places. The rooms however are very small, the bathrooms are tiny - we stayed in a premium room , I am not sure it would be legally possible for the other rooms to be smaller. At breakfast they managed to run out of regular tea bags.. how is that possible? In the bar they had no glasses for short drinks! The staff were never apologetic about the short comings. When we were unable to release the water from the shower/bath tub in the evening, we were told that we would need to wait till the morning to get it fixed, which would have meant that we were unable to use the shower during the heatwave! Again the staff are all reticent to apologise. The coffee machine (nice touch) did not work in either of the rooms we used. There was no toilet brush or shaving mirror. The phone’s in the room have the appearance of working but in fact they do not connect to reception! Why are they still there? Why in such tiny bathrooms do they insist on having baths (I am sure there must be a reason!) In summary a hotel in a great location with reasonable facilities, tiny rooms and inexplicable supply problems and a sense that a lot of the staff (not all of them obviously) just do not care.

6

Caroline

6 juni 2025

·

Stannade 1 natt

Refurbished room ok but small

8

Francesca

31 okt. 2025

·

Stannade 2 nätter

The room size was fab for four of us. Very spacious. The use of the pool was excellent and made our stay. Staff were friendly and helpful. Dinner service was very slow!

8

Rick

17 aug. 2025

·

Stannade 1 natt

Close to downtown and the beach. A non-working air conditioner along with locked windows, created some discomfort.

6

Emma

1 dec. 2025

·

Stannade 1 natt

Sofa bed for the children was small and rock hard so in turn none of us got any sleep. Lots of staining on carpet, hairdryer broken

6

Jane

5 juni 2025

·

Stannade 2 nätter

Room was clean but compact. The mattress was torn with the stuffing coming out. At check in we were told there was a large group in the restaurant at 6pm and was advised to wait until 7pm. As there were only two of us and we don’t like to eat late, we went to the restaurant at 6pm to be told it was closed to general guests until 8:30pm. Fortunately the restaurant greeter was helpful and found us a table in the bar by removing a reserved sign. Also told it was going to be the same the following so we ate out. On site car parking is very limited.

8

Alex

9 nov. 2025

·

Stannade 1 natt

Staff were very friendly and helpful. Room was very tired with a dent in the wall in the bathroom and the air con not working which we were told was happening throughout the hotel.

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Service

Personalen beskrivs ofta som vänlig och hjälpsam, men servicen kan vara inkonsekvent med långa köer vid incheckningen, långsam service i restaurangen och ibland ovälkomnande eller oresponsiv reception.

Relaterade gästrecensioner

8

Mark

30 nov. 2025

·

Stannade 1 natt

Very clean, superb staff.

2

Paul

17 apr. 2024

·

Stannade 1 natt

No room available until 6.30pm, check in was at 3. Nobody came over to apologise or offer any drinks or snacks whilst waiting. Food and drinks overpriced for the quality. Trying to get a receipt was painful.

4

Kila

27 juli 2025

·

Stannade 1 natt

There was a VERY long line to check in and the staff seemed overwhelmed. The staff member that checked us in gave no greeting but was very quick to get our key, she did not mention that the room’s a/c was not functioning and that a fan would be provided. We met another couple in the lift that explained all air conditioning was broken on our floor. It was brutally hot in the room. The fan did not come close to producing a level of comfort . We only had 1 night stay- thankfully. After we checked out and were in the shuttle, we found out that some of the rooms were given a discount for the inconvenience. We were not offered that. I guess we needed to be more aggressive in complaining.

6

Sharon

23 sep. 2025

·

Stannade 4 nätter

The hotel is in a good location and I found it to be spotless. The housekeeping staff were cheerful and friendly. Unfortunately I can't say the same for reception. They were so unwelcoming it made me feel really uncomfortable. They gave my daughter a key to someone else's room. The restaurant was chaotic. We ordered dinner one night. My husband's dinner was nice but my meal failed to arrive despite being asked a couple of times. They did refund the charge.

8

John

22 aug. 2025

·

Stannade 4 nätter

We stayed at this hotel for 4 nights with our grandson. Reception staff were very friendly and helpful. Check in was swift and efficient. We had an issue to do with housekeeping during our stay that took a couple of days to be dealt with and we had to chase twice with reception before it was resolved. At times service was very slow in the restaurant and the children's menu really would benefit from more healthy options instead of the usual meals that only come with chips! But children do eat free so I guess one balances out the other. The food was presented well and tasted good however and breakfast was great. The hotel pool was excellent, no booking required and the location of the hotel to the sea front and dockyard was ideal for our stay.

8

Andrew

1 juli 2024

·

Stannade 3 nätter

The staff here are wonderful, all polite and so helpful, just not enough of them. Our waiter in the restaurant one night was also the barman in the main hotel bar. The bed has to be the worst I have ever had. Spent most of each night stopping myself from not falling out of it as the mattress was not fit for purpose. last night, one of us slept in the chair most of the night. The room was clean and had everything. As usual the hot tub wasn't working all weekend, never find one that does nowadays

10

Raymond

28 sep. 2025

·

Stannade 1 natt

Great stay with excellent staff.

6

Jonathan

25 aug. 2025

·

Stannade 2 nätter

Overall enjoyed the stay , bar was a bit limited, breakfast good , Rooms were above average , check in was a bit of a nightmare

10

Claire

20 aug. 2025

·

Stannade 2 nätter

Check in staff lovely and welcoming to myself and children, even had time to joke and tease.

6

Alastair

30 nov. 2024

·

Stannade 1 natt

Prepaid parking does not mean hotel parking, ended up on the street. Service was very slow and many items unavailable.

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Läge

Bekvämt och gångvänligt läge nära havet, Old Portsmouth, Gunwharf Quays och transportförbindelser; flera gäster nämner enkel tillgång till färjor/hovercraft. Viss trafik eller buller från parkeringen kan förekomma.

Relaterade gästrecensioner

8

Lucy

7 okt. 2025

·

Stannade 1 natt

Older hotel outside the core downtown area.

8

Patricia

17 aug. 2025

·

Stannade 1 natt

Good location to pier and Gun Wharf Quays. Good facilities. Needed more staff at breakfast time.

8

Elaine

4 aug. 2025

·

Stannade 1 natt

Good location for walking to the shopping centre or Southsea. Car park wasn't big enough, but you can hire a permit to park nearby. Friendly staff.

8

Steve

5 aug. 2024

·

Stannade 1 natt

Good hotel, easy walk into town, good position for hovercraft and ferry

8

Roy

30 okt. 2023

·

Stannade 2 nätter

Great location for hovercraft to Isle of Wight. Main attractions around Portsmouth are walkable.

8

Anne

10 sep. 2024

·

Stannade 1 natt

Friendly staff Nice pool Near to sea front

6

Andrea

30 nov. 2025

·

Stannade 1 natt

The room had debris on the floor and one of the beds had a few hairs in it. We told reception when we were on our way out and they were very apologetic and changed our room - it was an upgrade. The new room was clean and there were no hairs in the bed! Unfortunately there was no hot water in the morning. We paid for parking but there were no spaces in the carpark when we arrived, however the hotel gave us a permit to use on the road. The hotel was conveniently located for the quays and was about a 10 minute walk.

10

judy

12 maj 2023

·

Stannade 4 nätter

Ideal location for portsmouth and southsea even the isle of wight with the hovercraft. Good food, and leisure facilities with the pool and sauna, Enjoyable stay would recommend it. and certainly return.

8

Lisa

22 juni 2024

·

Stannade 1 natt

We chose this hotel for its location to the ferry terminal & being dog friendly. Our room was very good with a view overlooking the sea, breakfast is buffet style & very good quality. If you have a dog, the hotel is close to some easily accessible green space & a very handy fenced in dog training area.

10

Christopher

18 aug. 2025

·

Stannade 2 nätter

2nd time here and it’s a great hotel, lovely staff and the location is great for old Portsmouth and Southsea’s two best pubs

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Måltider

Frukosten är generellt bra med ett hyfsat utbud, men köer och att varor tar slut är vanliga och kaffemaskinerna kan få kämpa. Middagsservicen kan vara långsam med begränsade eller slutna rätter. Den övergripande kvaliteten varierar från välsmakande till en besvikelse.

Relaterade gästrecensioner

8

Sarah

16 nov. 2025

·

Stannade 1 natt

We enjoyed our stay this weekend. Friendly efficient staff, comfortable room, great pool and lovely breakfast. The only complaint would be we booked a room for 2 adults and 2 kids - so they had a sofa bed to sleep on - it was really uncomfortable so they kept fidgeting around- very creaky and so none of slept really. Be good to upgrade those or put two double beds in. It didn’t spoil the stay.

10

Paul

14 okt. 2025

·

Stannade 3 nätter

Room was clean. Breakfast hot food particularly eggs were not so good. Check in service was exemplary.

6

Mark

7 sep. 2025

·

Stannade 2 nätter

We stayed for 2 nights for a family get together. The hotel def needs some TLC. Our room was clean, so no issues there, but the public areas were very 'shabby'. The toilets near the swimming pool and conference rooms were poor. There was no soap, and many of the taps were not working. The biggest issue is breakfast on a Saturday/Sunday as the dining room cant cope with the number of guests in terms of seating, so there was a long queue waiting for tables and once inside, we encountered further queues waiting for food to be brought out. There was also a lack of dishes available or cereals/fruit. My husband and son were also disappointed with the beer. It was flat and the taste wasn't the best. Overall, the hotel was OK for the two nights, but I wouldn't stay again.

8

Robert

18 okt. 2024

·

Stannade 1 natt

Staff were excellent. Arrangements for vegans were limited despite prior warning and promises that oat milk would be provided etc Room was only noisy because there was a thick fog in the morning after our stay and the various ships leaving the harbour were blasting on their sirens. Pool was well-managed. Arrangements to use gym and pool were good. Breakfast was good for non-vegans.

8

Anne

1 juni 2024

·

Stannade 2 nätter

Good room, good parking, good location. Experience very comfortable until we went to the dining room: Not enough staff at dinner and we waited ONE HOUR for our meal! The same at breakfast; very few staff. Then there was NO sausages, no marmalade, no jugs for milk... terrible for £16.99. We have stayed here before but this is the first time we were disappointed - only in the dining room.

6

karen

25 maj 2025

·

Stannade 1 natt

The swim area needs updating and the breakfast was terrible there was nothing left when we arrived and the staff only brought out a few bits of bacon. We gave up in the end and left. The room was nice though

8

Francesca

31 okt. 2025

·

Stannade 2 nätter

The room size was fab for four of us. Very spacious. The use of the pool was excellent and made our stay. Staff were friendly and helpful. Dinner service was very slow!

8

Jamie

4 apr. 2025

·

Stannade 1 natt

Great stay - nice room and couldn’t find fault with it. Only mark down was for the scrambled eggs - not enjoyable. Nice to have GF station for breakfast too.

8

Paul

13 sep. 2024

·

Stannade 1 natt

Have stayed here a few times. Good reasonably quiet hotel. Room very satisfactory. Dining room good but menu could do with updating. Breakfast. No overall impressed. Eggs dry and left to sit too long. Tables need clearing more often. (Retired caterer)

6

Lesley

23 okt. 2025

·

Stannade 1 natt

Check in fine room ok en suite very small no full length mirror and only bathroom suitable for doing hair and makeup. Wanted a lite snack in the evening had to wait 30 minutes to be told the one item ordered was unavailable a substitute arrived 55 minutes after initial order with cold chips and tepid soup very poor and disappointing.

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Månad	Genomsnittligt pris
januari	98 US$
februari	109 US$
mars	103 US$
april	121 US$
maj	121 US$
juni	124 US$
juli	155 US$
augusti	132 US$
september	135 US$
oktober	115 US$
november	102 US$
december	88 US$

sö	må	ti	on	to	fr	lö
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $204	21 $191	22 $123	23 $139	24 $209
25 $81	26 $118	27 $113	28 $135	29 $84	30 $72	31 $90

sö	må	ti	on	to	fr	lö
1 $53	2 $94	3 $114	4 $101	5 $82	6 $64	7 $130
8 $55	9 $85	10 $123	11 $107	12 $78	13 $66	14 $138
15 $55	16 $85	17 $107	18 $102	19 $78	20 $64	21 $116
22 $52	23 $82	24 $138	25 $105	26 $97	27 $112	28 $180
29 $57	30 $86

Holiday Inn Portsmouth by IHG

Priser för Holiday Inn Portsmouth by IHG

Genomsnittliga priser per månad

Om detta boende

Läge

Rumsalternativ

Premium-rum - 1 dubbelsäng

Standardrum - 1 dubbelsäng - tillgänglighetsanpassat

Standardrum - 1 dubbelsäng - havsutsikt (Minifridge)

Premium-rum - 1 dubbelsäng - havsutsikt

Standardrum - 2 enkelsängar - havsutsikt (Minifridge)

Premium-rum

Standardrum - 2 enkelsängar - havsutsikt

Standardrum - 2 enkelsängar

Premium-rum - 1 dubbelsäng med bäddsoffa

Standardrum

Standardrum - 1 dubbelsäng

Gästrecensioner för Holiday Inn Portsmouth by IHG

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