Barceló Puerto Vallarta - All Inclusive
US$ 273
/noite
Média para setembro
Preços para Barceló Puerto Vallarta - All Inclusive
Selecione datas para ver preços e disponibilidade
US$ 273
/noite
Média para setembro
Preços médios mensais
Em Barceló Puerto Vallarta - All Inclusive, o preço por noite é, em média, US$ 256 no mês mais barato (junho) e US$ 494 no mês mais caro (janeiro), com base nos últimos 12 meses.
| Mês | Preço médio |
|---|---|
| janeiro | US$ 494 |
| fevereiro | US$ 463 |
| março | US$ 365 |
| abril | US$ 316 |
| maio | US$ 278 |
| junho | US$ 256 |
| julho | US$ 348 |
| agosto | US$ 257 |
| setembro | US$ 273 |
| outubro | US$ 292 |
| novembro | US$ 328 |
| dezembro | US$ 366 |
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set. · US$ 273
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Mais caro: janeiro (aprox. US$ 494)
Mais barato: junho (aprox. US$ 256)
Sobre este alojamento
Ceda à irresistível tentação de uma ida ao spa, e desfrute de massagens, tratamentos corporais e tratamentos faciais. Entre as várias propostas de lazer e entretenimento para as suas férias contam-se 4 piscinas exteriores, um campo de ténis...
Comodidades
Ceda à irresistível tentação de uma ida ao spa, e desfrute de massagens, tratamentos corporais e tratamentos faciais. Entre as várias propostas de lazer e entretenimento para as suas férias contam-se 4 piscinas exteriores, um campo de ténis exterior e Sauna. Wi-fi grátis, serviços de concierge e serviço de baby-sitter (sobretaxa) são algumas das comodidades adicionais disponíveis neste alojamento.
Comodidades para negócios
As principais comodidades incluem um business center, Check-in rápido e registo de saída rápido. Planeia um evento em Puerto Vallarta? Este alojamento dispõe de uma zona para conferências e de salas de reuniões, com uma área total de 642 metros quadrados. O alojamento conta com transporte de/para o aeroporto (disponível 24 horas) mediante uma sobretaxa e há estacionamento com motorista grátis no local.
Restaurante
Relaxe com uma bebida refrescante no bar junto à piscina ou num dos 4 bares/lounges.
Quartos
Sinta-se em casa num dos 316 quartos, com produtos grátis no minibar e um televisor LCD. As unidades contam com uma varanda. O acesso à internet sem fios permite-lhe estar sempre contactável. Ao final do dia, assista a uma seleção de canais por cabo. As casas de banho estão equipadas com um polibã, artigos de higiene grátis e secadores de cabelo.
Localização
Com uma estadia nBarceló Puerto Vallarta - All Inclusive em Puerto Vallarta (Zona Sul), ficará a alguns passos de Playa Mismaloya e a 7 minuto(s) a pé de Bahía de Banderas. Este alojamento com tudo incluído está a 13 km (8,1 mi) de Malecón e a 11,1 km (6,9 mi) de Playa de los Muertos.
O que há nas proximidades
Playa Mismaloya(0.1 milhas)
Bahía de Banderas(0.4 milhas)
Jardim Zoológico de Vallarta(0.6 milhas)
Playa Gemelas(1.2 milhas)
Praia Esmerelda(2.4 milhas)
Praia de Garza Blanca(2.7 milhas)
El Edén(2.7 milhas)
Boca(3.2 milhas)
Ponto de Partida da Trilha Boca de Tomatlán(3.2 milhas)
Praia Palmares(3.3 milhas)
Praia Punta Negra(3.8 milhas)
Playa Estaca(5.7 milhas)
Playa Conchas Chinas(5.9 milhas)
Praia Lindomar(6 milhas)
Rua Olas Altas(6.8 milhas)
O aeroporto preferencial para Barceló Puerto Vallarta - All Inclusive é o de Puerto Vallarta, Jalisco (PVR-Aeroporto Internacional Licenciado Gustavo Diaz Ordaz)(15.4 milhas)
Estacionamento
Serviço de transporte ao aeroporto
Restaurante
Piscina
Serviço de quartos
Balcão de turismo
Localização
Carretera a Barra de Navidad Km. 11.5, Zona Sul, Mismaloya, Puerto Vallarta, Puerto Vallarta, Estado de Jalisco, México
Playa Mismaloya (0.1 milhas)
Bahía de Banderas (0.4 milhas)
Jardim Zoológico de Vallarta (0.6 milhas)
Playa Gemelas (1.2 milhas)
Praia Esmerelda (2.4 milhas)
Praia de Garza Blanca (2.7 milhas)
Opções de quartos
7
Suite Premium, vista para o mar (Level)
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
1464 ft²
VarandaAr condicionadoWi-Fi (gratuito)Sala de estar separada
8
Suite Premium, vista para o mar (Level)
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
2239 ft²
VarandaÁrea de refeições separadaAr condicionadoWi-Fi (gratuito)Sala de estar separada
10
Quarto Familiar (Premium Level)
Detalhes do quarto
1 Cama De Casal Extragrande
e 2 Camas Individuais
Dormidas 5
732 ft²
VarandaAr condicionadoWi-Fi (gratuito)Sala de estar separada
10
Quarto Familiar
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 5
657 ft²
VarandaAr condicionadoWi-Fi (gratuito)Sala de estar separada
9
Suite Deluxe
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 4
657 ft²
VarandaAr condicionadoWi-Fi (gratuito)Sala de estar separada
9
Suite Deluxe (Premium Level)
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 4
732 ft²
VarandaAr condicionadoWi-Fi (gratuito)Sala de estar separada
Avaliações dos hóspedes sobre Barceló Puerto Vallarta - All Inclusive
8.1
Muito Bom
Com base em 3.015 avaliações verificadas
Quem se hospeda aqui?
Negócios
1%
Casal
50%
Família
38%
Grupos
9%
Individual
0%
O que pensam os hóspedes
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
No Barceló Puerto Vallarta - All Inclusive, os viajantes elogiam a localização com vista para a bela baía, as suítes espaçosas e a simpatia da equipe, enquanto muitos criticam a qualidade do buffet, as limitações de reserva nos restaurantes e problemas de manutenção ocasionais, como falta de energia, áreas desatualizadas ou equipamentos que não funcionam.
Saiba maisIsto foi útil?
O que pensam os hóspedes
No Barceló Puerto Vallarta - All Inclusive, os viajantes elogiam a localização com vista para a bela baía, as suítes espaçosas e a simpatia da equipe, enquanto muitos criticam a qualidade do buffet, as limitações de reserva nos restaurantes e problemas de manutenção ocasionais, como falta de energia, áreas desatualizadas ou equipamentos que não funcionam.
As vistas, as piscinas e uma área mais tranquila para adultos se destacam, mas o bar molhado fica na piscina familiar e alguns recursos aquáticos ou elevadores estavam, às vezes, fora de serviço. O feedback sobre a comida é misto a negativo nas avaliações, com itens de buffet repetitivos ou frios, resultados variáveis nos restaurantes à la carte, restrições de reserva e vários relatos de doenças; bebidas e vantagens premium parecem inconsistentes. A localização é considerada bela e isolada, com uma pequena praia e muitos barcos, e chegar ao centro ou ao aeroporto leva tempo. Espere um ambiente bonito e tranquilo, com quartos grandes, mas ajuste suas expectativas em relação à comida e a algumas operações.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Instalações
As piscinas e os jardins são atraentes, com uma piscina exclusiva para adultos, atividades para crianças e shows noturnos. Entre os pontos negativos, destaca-se o bar molhado estar localizado na piscina familiar, quedas de energia ou equipamentos quebrados (fontes/elevadores) ocasionais e um Lounge Premium pouco impressionante.
Avaliações dos hóspedes relacionadas
6
chad
13 de out. de 2025
·
A estadia foi de 16 noites
The fountains weren’t working for most of our trip. Just disappointing. I kept complaining and was told tomorrow. Ha. It was actually comical. The food was average and seemed there was always room at the specialty restaurants. The drinks were good but the swim up bar was overcrowded a lot. House keeping was good and they kept up on the minibar. The room was excellent, big and the a/c worked flawlessly. Watch out for the sand fleas as they kicked out butts. lol.
The fountains weren’t working for most of our trip. Just disappointing. I kept complaining and was told tomorrow. Ha. It was actually comical. The food was average and seemed there was always room at the specialty restaurants. The drinks were good but the swim up bar was overcrowded a lot. House keeping was good and they kept up on the minibar. The room was excellent, big and the a/c worked flawlessly. Watch out for the sand fleas as they kicked out butts. lol.
10
wesley
17 de out. de 2025
·
A estadia foi de 7 noites
Premium Lounge was excellent, Caeser was the best! Liked the adult only pool. Wait staff was very friendly and did a great job.
Premium Lounge was excellent, Caeser was the best! Liked the adult only pool. Wait staff was very friendly and did a great job.
8
Michael
21 de nov. de 2025
·
A estadia foi de 6 noites
The poor areas were inconsistent room service once never showed up another time 1 hour to get 2 glasses of wine. The premium lounge is as best silly it’s a small computer lounge with 6 tables and some food but really doesn’t make sense. The actual only lounge is half way down hall on way to Buffett.They have absolutely beautiful property on water with no water front bar, they should move steak house back to premium lounge and create beautiful water front bar/lounge. We were given room with just about no view so talked to front desk but no upgrade as they were booked. I talked with Expedia and funny we got upgraded? Also property recommended VIP transport which we waited a hour and 10 minutes while other vip clients came out well after us and left, charged us $80 CND where uber was $40 so walk across road and get ride right away. On positive note most staff were ultimately polite and very good(other than one at front desk). The adult pool very nice pool service excellent. The property has immense potential. We made most of stay property but at best a 3 star property.
The poor areas were inconsistent room service once never showed up another time 1 hour to get 2 glasses of wine. The premium lounge is as best silly it’s a small computer lounge with 6 tables and some food but really doesn’t make sense. The actual only lounge is half way down hall on way to Buffett.They have absolutely beautiful property on water with no water front bar, they should move steak house back to premium lounge and create beautiful water front bar/lounge. We were given room with just about no view so talked to front desk but no upgrade as they were booked. I talked with Expedia and funny we got upgraded? Also property recommended VIP transport which we waited a hour and 10 minutes while other vip clients came out well after us and left, charged us $80 CND where uber was $40 so walk across road and get ride right away. On positive note most staff were ultimately polite and very good(other than one at front desk). The adult pool very nice pool service excellent. The property has immense potential. We made most of stay property but at best a 3 star property.
10
Steven
18 de mai. de 2025
·
A estadia foi de 6 noites
This is our 3rd time to this resort. The premium experience is worth the upgrade. The staff are friendly and attentive. Beautiful location. The only thing we missed this trip were the waterfalls at the pools. None of them were working
This is our 3rd time to this resort. The premium experience is worth the upgrade. The staff are friendly and attentive. Beautiful location. The only thing we missed this trip were the waterfalls at the pools. None of them were working
2
Cequel
6 de jul. de 2025
·
A estadia foi de 4 noites
I stayed at the Barcelo from July 1-5th and everything seemed great checking in…Till it wasn’t. Throughout the whole week there was “rolling brownouts” that had the electricity cut off to the room. So in very humid area, no A/C, no way to charge my phone, and no WiFi. Also we noticed a lot of flies coming out from a vent in the closet. Very disgusting and we informed the hotel to have someone clean. And you guessed it, no one came. Would I recommend this hotel? Sure if you’re ok with all that.
I stayed at the Barcelo from July 1-5th and everything seemed great checking in…Till it wasn’t. Throughout the whole week there was “rolling brownouts” that had the electricity cut off to the room. So in very humid area, no A/C, no way to charge my phone, and no WiFi. Also we noticed a lot of flies coming out from a vent in the closet. Very disgusting and we informed the hotel to have someone clean. And you guessed it, no one came. Would I recommend this hotel? Sure if you’re ok with all that.
6
Sean
1 de set. de 2025
·
A estadia foi de 3 noites
Got the premium level package - room was really, nice great views of the ocean, resort was clean. female staff at the premium lounge is very unfriendly. We had upgraded to the premium stay; and she wouldn’t acknowledge me; boyfriend needed up going in to get drinks. It was hard to get drinks around the pool; wasn’t great the swim up bar was only in the kid zone and not one in the adult only pool. Restraunt (buffet) was hit or miss with the staff; multiple times we were there they didn’t even acknowledge us. Oscar (Restraunt, buffet) was amazing he was helpful polite great attitude; more people like him around the resort would have made the trip better. A la carte - food was great staff really friendly. Booking the restaurant was a different sorry, concierge was there from 9 to 5 but they wouldn’t take our booking till the next day even though we’re there at 2pm and said their computers could only book Sunday - Saturday (we arrived on Saturday; so we could not book anything until Sunday.
Got the premium level package - room was really, nice great views of the ocean, resort was clean. female staff at the premium lounge is very unfriendly. We had upgraded to the premium stay; and she wouldn’t acknowledge me; boyfriend needed up going in to get drinks. It was hard to get drinks around the pool; wasn’t great the swim up bar was only in the kid zone and not one in the adult only pool. Restraunt (buffet) was hit or miss with the staff; multiple times we were there they didn’t even acknowledge us. Oscar (Restraunt, buffet) was amazing he was helpful polite great attitude; more people like him around the resort would have made the trip better. A la carte - food was great staff really friendly. Booking the restaurant was a different sorry, concierge was there from 9 to 5 but they wouldn’t take our booking till the next day even though we’re there at 2pm and said their computers could only book Sunday - Saturday (we arrived on Saturday; so we could not book anything until Sunday.
8
Casey
31 de ago. de 2025
·
A estadia foi de 7 noites
I thought the towel card was odd. Each guest had to check out one pool towel at a time and someone grabbed one of ours off our chair most likely because they lost theirs. We had to pay $40 at checkout for a ratty towel we didn't take.
I thought the towel card was odd. Each guest had to check out one pool towel at a time and someone grabbed one of ours off our chair most likely because they lost theirs. We had to pay $40 at checkout for a ratty towel we didn't take.
6
Lorraine
15 de nov. de 2025
·
A estadia foi de 7 noites
Nice location on beach-great views. Unfortunately we all got SICK!!! Lovely setting, beautiful grounds, nice staff, kids loved activities at pools. iguanas swim in the pool! Staff at buffet work hard, especially omelette lady-she was great-always smiled!Our room on 9th floor had great views-the bathroom needs a total Renovation! high quality bedding.Only one elevator working in Tower 1.Had a great massage with Judy. Food is not great here.The food in the specialty restaurants was not good. Very disappointing! We would not pay extra for premium as we feel there is really no benefit.
Nice location on beach-great views. Unfortunately we all got SICK!!! Lovely setting, beautiful grounds, nice staff, kids loved activities at pools. iguanas swim in the pool! Staff at buffet work hard, especially omelette lady-she was great-always smiled!Our room on 9th floor had great views-the bathroom needs a total Renovation! high quality bedding.Only one elevator working in Tower 1.Had a great massage with Judy. Food is not great here.The food in the specialty restaurants was not good. Very disappointing! We would not pay extra for premium as we feel there is really no benefit.
6
Jennifer
2 de jul. de 2025
·
A estadia foi de 4 noites
I have traveled to several all inclusive resorts so this review is not from just one visit. My main gripe about this resort is the pool bar situation. The resort has two pools, a family friendly one and an adults only. The swim up pool bar is located in the family friendly pool, which makes no sense. Per usual, adults do not supervise their children so the swim up bar is EXTREMELY packed with children ordering smoothies, climbing on things, jumping and splashing. We found the adult only pool to be where we belonged however, we had to climb out of the pool, dry off, put on a shirt, and walk to the snack bar bar to grab a drink. The wait staff walking around asking if people in the adult pool want drinks were basically non existent. Another issue we encountered were the conditions of the pool. The resort has several iguanas walking around the premise, this is common. This is the first time we encountered iguana poop floating in the pools. It seems these pools are not maintained properly. The food was a 4/10. The restaurants were mediocre. The buffet was the best option. We also found that the staff was not really willing to accommodate for guests. We asked for a table for 6 near the ocean in both the Buffett and the snack bar and we were told no. The rooms are okay. We had three rooms in our reservation. Two out of the three rooms had shower issues. One room didn’t have hot water, the other didn’t have water at all.
I have traveled to several all inclusive resorts so this review is not from just one visit. My main gripe about this resort is the pool bar situation. The resort has two pools, a family friendly one and an adults only. The swim up pool bar is located in the family friendly pool, which makes no sense. Per usual, adults do not supervise their children so the swim up bar is EXTREMELY packed with children ordering smoothies, climbing on things, jumping and splashing. We found the adult only pool to be where we belonged however, we had to climb out of the pool, dry off, put on a shirt, and walk to the snack bar bar to grab a drink. The wait staff walking around asking if people in the adult pool want drinks were basically non existent. Another issue we encountered were the conditions of the pool. The resort has several iguanas walking around the premise, this is common. This is the first time we encountered iguana poop floating in the pools. It seems these pools are not maintained properly. The food was a 4/10. The restaurants were mediocre. The buffet was the best option. We also found that the staff was not really willing to accommodate for guests. We asked for a table for 6 near the ocean in both the Buffett and the snack bar and we were told no. The rooms are okay. We had three rooms in our reservation. Two out of the three rooms had shower issues. One room didn’t have hot water, the other didn’t have water at all.
10
Patricia
17 de nov. de 2025
·
A estadia foi de 7 noites
Enjoyed activities in and around the pool. Morning strech on the beach was enjoyable. My family loved the pools, hot tub and beach drinks.
Enjoyed activities in and around the pool. Morning strech on the beach was enjoyable. My family loved the pools, hot tub and beach drinks.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Limpeza
Muitos acharam os quartos e os jardins limpos, mas outros citaram limpeza inadequada nas piscinas ou áreas comuns, formigas ou cheiro de mofo, e vários relatos de percevejos e doenças gastrointestinais.
Avaliações dos hóspedes relacionadas
10
Carlos
7 de nov. de 2025
·
A estadia foi de 4 noites
Super clean room! The staff were great. Always with good attitude & willing to help at all times. The amenities were great along with different activities throughout the day.
Super clean room! The staff were great. Always with good attitude & willing to help at all times. The amenities were great along with different activities throughout the day.
2
VALERIE
18 de jul. de 2025
·
A estadia foi de 7 noites
My family and I got several bed bug bites. We were hoping it was just jelly fish stings, but it is not. When we got home and realized it was bed bugs, we called the hotel to look in the beds for bed bugs, but they kept hanging up on us or disconnected the calls. We tried to contact management but he was unavailable. We left a message but no return call. I am posting this in hopes to deter any more customers until they get this situation addressed. We were in room 2917 -all inclusive premium package. This was the worst vacation ever! Now we wait to see if we brought the bugs back in our suitcases and then hire a professional exterminator to eradicate from our homes. Very sad and creeped out. This was the nicest hotel any of us have been in and we paid top dollar. 😢
My family and I got several bed bug bites. We were hoping it was just jelly fish stings, but it is not. When we got home and realized it was bed bugs, we called the hotel to look in the beds for bed bugs, but they kept hanging up on us or disconnected the calls. We tried to contact management but he was unavailable. We left a message but no return call. I am posting this in hopes to deter any more customers until they get this situation addressed. We were in room 2917 -all inclusive premium package. This was the worst vacation ever! Now we wait to see if we brought the bugs back in our suitcases and then hire a professional exterminator to eradicate from our homes. Very sad and creeped out. This was the nicest hotel any of us have been in and we paid top dollar. 😢
10
David
10 de out. de 2025
·
A estadia foi de 5 noites
The property was super clean and the staff worked extremely hard to keep it that way. They even scrub the pool chairs. The room was pretty spacious compared to many resorts I’ve been to. Front desk staff were always very helpful and knowledgeable about the surrounding area and how to get around. The baggage concierge staff actively try to help you with directions and information on taxis etc. The entertainers in the evening shows are very talented. Bar staff were always friendly and attentive. Dining staff were very friendly and went out of their way to make sure everyone was happy. Pools were always clean. The beach is scenic but I don’t think I’d swim in it too many boats. However just so happened to be able to baby sea turtles being released. This property is not close to shopping centers but you can take a bus there for less than a dollar. All in all wonderful time. First time at a Barceló resort and I’ll definitely stay at a Barcelo again.
The property was super clean and the staff worked extremely hard to keep it that way. They even scrub the pool chairs. The room was pretty spacious compared to many resorts I’ve been to. Front desk staff were always very helpful and knowledgeable about the surrounding area and how to get around. The baggage concierge staff actively try to help you with directions and information on taxis etc. The entertainers in the evening shows are very talented. Bar staff were always friendly and attentive. Dining staff were very friendly and went out of their way to make sure everyone was happy. Pools were always clean. The beach is scenic but I don’t think I’d swim in it too many boats. However just so happened to be able to baby sea turtles being released. This property is not close to shopping centers but you can take a bus there for less than a dollar. All in all wonderful time. First time at a Barceló resort and I’ll definitely stay at a Barcelo again.
4
Johnathan
4 de ago. de 2025
·
A estadia foi de 7 noites
My stay was going well until we found out there was bedbugs in our room. We mistakenly thought they were mesquiteo bites. My kids and I returned home only for our doctor to tell us we were bitten by bedbugs.
My stay was going well until we found out there was bedbugs in our room. We mistakenly thought they were mesquiteo bites. My kids and I returned home only for our doctor to tell us we were bitten by bedbugs.
6
Marcia
19 de nov. de 2025
·
A estadia foi de 8 noites
Our room was spacious, clean and comfortable. The resort staff were very courteous, helpful and always smiling. The amenities were good. We did not use the gym or the adult pool area. Improvements can be made in the cleanliness of the pool areas. We were there for 8 nights and only saw the pool decks cleaned once (the day we left) and there had been vomit between 2 loungers 2 days prior! Which we witnessed a resort employee cleaning it up with rubber gloves on. Also more care to having all guests use hand sanitizer before entering the restaurants and buffet area. 4 out of 6 of our group got sick for 24 hours and we heard from other guests that they also were sick that week! But the cleaning was sub par at best! Food was ok for breakfast in the buffet, but we found lunch selection was not great and dinner buffet could have been better as well. We ate at 2 of the restaurants, and it was
Our room was spacious, clean and comfortable. The resort staff were very courteous, helpful and always smiling. The amenities were good. We did not use the gym or the adult pool area. Improvements can be made in the cleanliness of the pool areas. We were there for 8 nights and only saw the pool decks cleaned once (the day we left) and there had been vomit between 2 loungers 2 days prior! Which we witnessed a resort employee cleaning it up with rubber gloves on. Also more care to having all guests use hand sanitizer before entering the restaurants and buffet area. 4 out of 6 of our group got sick for 24 hours and we heard from other guests that they also were sick that week! But the cleaning was sub par at best! Food was ok for breakfast in the buffet, but we found lunch selection was not great and dinner buffet could have been better as well. We ate at 2 of the restaurants, and it was
4
Leanne
15 de nov. de 2025
·
A estadia foi de 7 noites
Food was biggest reason it sucked. Buffet was awful. Couldn’t eat at the pool. Also got norovirus and felt public bathrooms weren’t super clean. Also the kids pool area wasn’t ideal, fountain not working and Swim up bar there, not in adult pool, and wish there was a hot tub for kids. But I will say the best part about the resort was the kids club. It was AWESOME. That was a game changer cause kids had a lot of fun there and freed up kid free time. That’s only reason why I’m giving it a three. Also, we got premium but didn’t feel the perks outweighed the cost. Our friends that didn’t get premium got upgraded to a 2 bdrm free of charge when they checked in and that was one main reason we got the premium so was kind of pointless. Just not overly impressed. Mainly cause food options were not good and buffet food was horrible.
Food was biggest reason it sucked. Buffet was awful. Couldn’t eat at the pool. Also got norovirus and felt public bathrooms weren’t super clean. Also the kids pool area wasn’t ideal, fountain not working and Swim up bar there, not in adult pool, and wish there was a hot tub for kids. But I will say the best part about the resort was the kids club. It was AWESOME. That was a game changer cause kids had a lot of fun there and freed up kid free time. That’s only reason why I’m giving it a three. Also, we got premium but didn’t feel the perks outweighed the cost. Our friends that didn’t get premium got upgraded to a 2 bdrm free of charge when they checked in and that was one main reason we got the premium so was kind of pointless. Just not overly impressed. Mainly cause food options were not good and buffet food was horrible.
8
Barbara Alice
24 de nov. de 2025
·
A estadia foi de 10 noites
This resort is a beautiful resort. Rooms are large and wonderful. Very comfortable beds and pillows. Free mini bar was a blessing. Loved the adult swimming pool. The “No-See-Ums” were pretty bad so we all got bad bug bites. Very itchy. Bring afterbite. The view was spectacular from our room. Ocean was great to swim in as well. Food was mediocre, numerous people including my husband got food poisoning. Very far from town so not very conveniently located. But if you are looking for a nice retreat away from everything this is a nice place to go. Staff were so accommodating and friendly. Did not like that you had to make reservations for the Al A Cart restaurants by 9am every morning if you did not want the buffet. You are also limited on number of reservations. I think it is 3 for a 7 day stay. They do have a snack restaurant during the day by adult pool that was pretty good. All in all it is a nice resort and a great holiday place.
This resort is a beautiful resort. Rooms are large and wonderful. Very comfortable beds and pillows. Free mini bar was a blessing. Loved the adult swimming pool. The “No-See-Ums” were pretty bad so we all got bad bug bites. Very itchy. Bring afterbite. The view was spectacular from our room. Ocean was great to swim in as well. Food was mediocre, numerous people including my husband got food poisoning. Very far from town so not very conveniently located. But if you are looking for a nice retreat away from everything this is a nice place to go. Staff were so accommodating and friendly. Did not like that you had to make reservations for the Al A Cart restaurants by 9am every morning if you did not want the buffet. You are also limited on number of reservations. I think it is 3 for a 7 day stay. They do have a snack restaurant during the day by adult pool that was pretty good. All in all it is a nice resort and a great holiday place.
6
Bertha
30 de nov. de 2025
·
A estadia foi de 8 noites
The room was spacious and although it is an older resort it is kept clean. We did notice tiny ants in our room. Do not leave any food out. The resort is geared towards Canadians and Europeans. Even though we are in Mexico, the music and entertainment is mainly in English. I enjoy visiting different countries to enjoy the culture (cuisine, music, language, customs, etc). I was extremely surprised at the lack of joy and customer service. This is the first resort in Mexico where the employees do not smile nor go out of their way to provide the best service. I travel at least twice a year and Mexico is known for the best customer service. I will not be recommending this resort to friends and family. The food was good. I would be cautious with food that has been obviously sitting out all day (snack area at the bar).
The room was spacious and although it is an older resort it is kept clean. We did notice tiny ants in our room. Do not leave any food out. The resort is geared towards Canadians and Europeans. Even though we are in Mexico, the music and entertainment is mainly in English. I enjoy visiting different countries to enjoy the culture (cuisine, music, language, customs, etc). I was extremely surprised at the lack of joy and customer service. This is the first resort in Mexico where the employees do not smile nor go out of their way to provide the best service. I travel at least twice a year and Mexico is known for the best customer service. I will not be recommending this resort to friends and family. The food was good. I would be cautious with food that has been obviously sitting out all day (snack area at the bar).
6
Juan R
27 de jul. de 2025
·
A estadia foi de 7 noites
We personally liked that the property wasn’t too big and was very easy to access. The greenery was very nice too. The staff was very helpful and friendly. What we personally didn’t like was what others were saying in their reviews….most notably bed bugs and food poisoning problems. They’re all true! We stayed in room 1601 and our daughters in 1603 and myself and they were getting bitten every night! And it ONLY happened while we were in bed asleep. On the 24th, the day that we checked out and went back home, I got really sick of my stomach. And it wasn’t a direct flight, which made it that much worse to deal with. I went two days before I could eat anything, but I’ll survive. But I do hope that we didn’t bring those nasty insects back home with us. Again, the hotel was nice and so were the staff but they really need to do something about those problems. Until they do, we will not be coming back.
We personally liked that the property wasn’t too big and was very easy to access. The greenery was very nice too. The staff was very helpful and friendly. What we personally didn’t like was what others were saying in their reviews….most notably bed bugs and food poisoning problems. They’re all true! We stayed in room 1601 and our daughters in 1603 and myself and they were getting bitten every night! And it ONLY happened while we were in bed asleep. On the 24th, the day that we checked out and went back home, I got really sick of my stomach. And it wasn’t a direct flight, which made it that much worse to deal with. I went two days before I could eat anything, but I’ll survive. But I do hope that we didn’t bring those nasty insects back home with us. Again, the hotel was nice and so were the staff but they really need to do something about those problems. Until they do, we will not be coming back.
10
Shelley
3 de nov. de 2025
·
A estadia foi de 7 noites
Yes very clean
Yes very clean
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Quartos
As suítes são grandes, com varandas com vista para o mar e camas confortáveis, o que é apreciado pelas famílias. O imóvel é mais antigo e os hóspedes relatam problemas ocasionais com ar condicionado/encanamento e barulho dos shows ou da manutenção.
Avaliações dos hóspedes relacionadas
6
chad
13 de out. de 2025
·
A estadia foi de 16 noites
The fountains weren’t working for most of our trip. Just disappointing. I kept complaining and was told tomorrow. Ha. It was actually comical. The food was average and seemed there was always room at the specialty restaurants. The drinks were good but the swim up bar was overcrowded a lot. House keeping was good and they kept up on the minibar. The room was excellent, big and the a/c worked flawlessly. Watch out for the sand fleas as they kicked out butts. lol.
The fountains weren’t working for most of our trip. Just disappointing. I kept complaining and was told tomorrow. Ha. It was actually comical. The food was average and seemed there was always room at the specialty restaurants. The drinks were good but the swim up bar was overcrowded a lot. House keeping was good and they kept up on the minibar. The room was excellent, big and the a/c worked flawlessly. Watch out for the sand fleas as they kicked out butts. lol.
8
Marc
16 de nov. de 2025
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A estadia foi de 10 noites
Rooms were spacious and clean. Beds were comfortable and shower was great
Rooms were spacious and clean. Beds were comfortable and shower was great
6
Kevin
2 de dez. de 2025
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A estadia foi de 4 noites
Really a 3-star property on a good day. Rooms are dated, food is dreadful, front desk staff incredibly rude. About an hour drive from the airport so Makes day tripping into town challenging. Nice pool areas.
Really a 3-star property on a good day. Rooms are dated, food is dreadful, front desk staff incredibly rude. About an hour drive from the airport so Makes day tripping into town challenging. Nice pool areas.
10
Peggy
30 de nov. de 2025
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A estadia foi de 7 noites
This place was amazing. Rooms were clean and very spacious. Loved the den like area that had a twin day bed with a pullout. There was a coffee maker, a housecoat two pairs of slippers that came in handy. Loved the bathroom with its big shower and the vanity close up mirror with lights.
This place was amazing. Rooms were clean and very spacious. Loved the den like area that had a twin day bed with a pullout. There was a coffee maker, a housecoat two pairs of slippers that came in handy. Loved the bathroom with its big shower and the vanity close up mirror with lights.
4
Edward
24 de jul. de 2025
·
A estadia foi de 7 noites
First, the good: VERY friendly staff! Overall, nice location, plenty of dining options and activities on-site, several pools and hot tubs, decent size rooms (we were in tower 2, 9th floor, premium room). Beautiful sunsets. Now the bad :(.... The facility is severely mismanaged. We faced every kind of issue during our 7 days there. First room we were given smelled heavily of mold - very musty, could not breathe. Had to keep the balcony doors open to get some air while our concierge kept insisting that it's just moisture. (IT was NOT). There was visible mold on walls and baseboards, bathrooms and bedrooms alike, and all around AC ducts. We packed up and protested on the second day and were moved to a different room - much cleaner and mold free. But, the toilets would not flush, water pressure went down to slow drip several times, drapes would not fully close, AC would not cool below 24C regardless of setting. One of two elevators in tower 2 was not working our entire stay, but was fixed during our departure. Whoever designed the elevators was very inconsiderate. They're tiny, about 3'x4', and only fit 4-5 people. With only one working, sometimes the wait was 5+ minutes, and they're outdoors in 94F degrees. No AC nor Fan in the elevators. Stifling and claustrophobic to say the least. We opted to walk 9 stories of stairs up and down several times each day. Also, our entire family got annihilated with mosquito bites. They were everywhere in and outdoors. Food quality was just OK.
First, the good: VERY friendly staff! Overall, nice location, plenty of dining options and activities on-site, several pools and hot tubs, decent size rooms (we were in tower 2, 9th floor, premium room). Beautiful sunsets. Now the bad :(.... The facility is severely mismanaged. We faced every kind of issue during our 7 days there. First room we were given smelled heavily of mold - very musty, could not breathe. Had to keep the balcony doors open to get some air while our concierge kept insisting that it's just moisture. (IT was NOT). There was visible mold on walls and baseboards, bathrooms and bedrooms alike, and all around AC ducts. We packed up and protested on the second day and were moved to a different room - much cleaner and mold free. But, the toilets would not flush, water pressure went down to slow drip several times, drapes would not fully close, AC would not cool below 24C regardless of setting. One of two elevators in tower 2 was not working our entire stay, but was fixed during our departure. Whoever designed the elevators was very inconsiderate. They're tiny, about 3'x4', and only fit 4-5 people. With only one working, sometimes the wait was 5+ minutes, and they're outdoors in 94F degrees. No AC nor Fan in the elevators. Stifling and claustrophobic to say the least. We opted to walk 9 stories of stairs up and down several times each day. Also, our entire family got annihilated with mosquito bites. They were everywhere in and outdoors. Food quality was just OK.
6
Brent Dustin
9 de jun. de 2025
·
A estadia foi de 1 noite
This looks way nicer in photos. It wasn't bad, but it was old, there were things that were dirty or needed fixing and paint. Elevators are small and old. Spa and pool was nice. Service was hit or miss. Some were really nice, like in the spa, and at the front desk, but some were not friendly or nice. I would look somewhere else next time.
This looks way nicer in photos. It wasn't bad, but it was old, there were things that were dirty or needed fixing and paint. Elevators are small and old. Spa and pool was nice. Service was hit or miss. Some were really nice, like in the spa, and at the front desk, but some were not friendly or nice. I would look somewhere else next time.
10
Natasha
27 de nov. de 2025
·
A estadia foi de 7 noites
We had a great 7 night stay at Barcelo in November 2025. Our group of 10 were split into both towers. The standard rooms were larger than we expected and the family suite had two rooms and two bathrooms. We enjoyed the restaurants, but almost preferred the buffet as the options changed daily. The beach was small but beautiful and welcoming. There was so much shade covering the pool which was great for our group as none of us burnt! The staff was probably the best part of the trip! Cesar in the Premium lounge was so welcoming and helpful in whatever we needed (including our daily Spanish lessons), the entire entertainment staff at the pool and evening shows (especially Fernando) kept our group busy, and Gerardo at the pool bar made sure we had a good time! We met some friends from places near and far. The resort is small enough that you feel safe and recognize people throughout your stay. We will be back and can’t wait to see the staff again! <3
We had a great 7 night stay at Barcelo in November 2025. Our group of 10 were split into both towers. The standard rooms were larger than we expected and the family suite had two rooms and two bathrooms. We enjoyed the restaurants, but almost preferred the buffet as the options changed daily. The beach was small but beautiful and welcoming. There was so much shade covering the pool which was great for our group as none of us burnt! The staff was probably the best part of the trip! Cesar in the Premium lounge was so welcoming and helpful in whatever we needed (including our daily Spanish lessons), the entire entertainment staff at the pool and evening shows (especially Fernando) kept our group busy, and Gerardo at the pool bar made sure we had a good time! We met some friends from places near and far. The resort is small enough that you feel safe and recognize people throughout your stay. We will be back and can’t wait to see the staff again! <3
8
José Luis
9 de ago. de 2025
·
A estadia foi de 3 noites
Para haber sido una habitación premium, nuestra habitación tenía máquinaria muy ruidosa que incluso se sentía en las paredes. Ese noveno piso, evitenlo porque si será difícil dormir por el constante ruido de la maquinaria de los aires acondicionados: triste sueño
Para haber sido una habitación premium, nuestra habitación tenía máquinaria muy ruidosa que incluso se sentía en las paredes. Ese noveno piso, evitenlo porque si será difícil dormir por el constante ruido de la maquinaria de los aires acondicionados: triste sueño
6
David
20 de mai. de 2025
·
A estadia foi de 4 noites
Our honest opinion. Our room looked over the party pool and it was very NOISY, even with the windows and doors closed! Super loud music! Also at 7am in the morning the maintenance crew were running loud tree trimming equipment. Hard to enjoy our beautiful deck in the morning with so much noise! I did call the second morning to complain about the noise so early and they did stop the trimming. It took about an 1/2 hour or so but they actually stopped. The hotel has a great location on a beautiful cove and beach with good snorkeling close by! The grounds of the hotel were beautiful and we really enjoyed the adult pool. The food was average all inclusive type. The Italian specialty restaurant was terrible! The a la cart specialty restaurant was excellent. The buffet was acceptable and had some good choices. The pool bar was terrible!! The other bars on the property were good. Overall a better than average all inclusive in a fabulous spot. I would recommend tower one as it has a better sunset view and is much quieter away from the party pool.
Our honest opinion. Our room looked over the party pool and it was very NOISY, even with the windows and doors closed! Super loud music! Also at 7am in the morning the maintenance crew were running loud tree trimming equipment. Hard to enjoy our beautiful deck in the morning with so much noise! I did call the second morning to complain about the noise so early and they did stop the trimming. It took about an 1/2 hour or so but they actually stopped. The hotel has a great location on a beautiful cove and beach with good snorkeling close by! The grounds of the hotel were beautiful and we really enjoyed the adult pool. The food was average all inclusive type. The Italian specialty restaurant was terrible! The a la cart specialty restaurant was excellent. The buffet was acceptable and had some good choices. The pool bar was terrible!! The other bars on the property were good. Overall a better than average all inclusive in a fabulous spot. I would recommend tower one as it has a better sunset view and is much quieter away from the party pool.
10
Nadejda
3 de nov. de 2025
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A estadia foi de 3 noites
The staff was friendly and helpful. The room, the balcony, the master shower were spacious and the fridge was refilled daily with enough drinks. The extra bedroom and bathroom were a highlight although we didn't use them. The night shows were entertaining. The food was ok. The water was clean and warm. Great stay.
The staff was friendly and helpful. The room, the balcony, the master shower were spacious and the fridge was refilled daily with enough drinks. The extra bedroom and bathroom were a highlight although we didn't use them. The night shows were entertaining. The food was ok. The water was clean and warm. Great stay.
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Serviço
A equipe é frequentemente elogiada pela simpatia e prestatividade, especialmente as equipes da piscina e de entretenimento. A atitude da recepção, a rapidez do serviço de quarto e o processo de reserva de jantar parecem inconsistentes para alguns.
Avaliações dos hóspedes relacionadas
2
Patricia Ellen
23 de ago. de 2025
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A estadia foi de 3 noites
Staff were rude, dismissive and didn’t care about my concerns. Ie, AC hardly worked, water was not coming out of shower head but the ceiling, dirty room and gnats in our room. The shower head was fixed but nothing else. VERY warm in bathroom. Couldn’t get ready in it. There were 11 of us and none of us felt very welcome as Americans. I will never come to this resort again.
Staff were rude, dismissive and didn’t care about my concerns. Ie, AC hardly worked, water was not coming out of shower head but the ceiling, dirty room and gnats in our room. The shower head was fixed but nothing else. VERY warm in bathroom. Couldn’t get ready in it. There were 11 of us and none of us felt very welcome as Americans. I will never come to this resort again.
6
Jeremy
23 de nov. de 2025
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A estadia foi de 7 noites
The location of this resort is phenomenal. The beach is amazing, great for families and kids. The room sizes are great, especially if you have kids. The resort and rooms are clean but it’s just an older resort so you can expect the usual wear and tear around the resort and rooms. The food and drinks are what to expect for a resort of this caliber, average. The one very negative thing about this resort is all the rules for booking reservations and how outdated the process is. There is no app or online booking system. You have to go to concierge between a certain time and depending if your premium or not you may have limits on booking in advance. My parents who came with us didn’t even get one reso because they weren’t “premium” so they always missed out on the booking windows for resos.
The location of this resort is phenomenal. The beach is amazing, great for families and kids. The room sizes are great, especially if you have kids. The resort and rooms are clean but it’s just an older resort so you can expect the usual wear and tear around the resort and rooms. The food and drinks are what to expect for a resort of this caliber, average. The one very negative thing about this resort is all the rules for booking reservations and how outdated the process is. There is no app or online booking system. You have to go to concierge between a certain time and depending if your premium or not you may have limits on booking in advance. My parents who came with us didn’t even get one reso because they weren’t “premium” so they always missed out on the booking windows for resos.
6
Kevin
2 de dez. de 2025
·
A estadia foi de 4 noites
Really a 3-star property on a good day. Rooms are dated, food is dreadful, front desk staff incredibly rude. About an hour drive from the airport so Makes day tripping into town challenging. Nice pool areas.
Really a 3-star property on a good day. Rooms are dated, food is dreadful, front desk staff incredibly rude. About an hour drive from the airport so Makes day tripping into town challenging. Nice pool areas.
2
rahul
13 de nov. de 2025
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A estadia foi de 4 noites
If you’re planning to book this resort, please contact a travel agent or the hotel directly, as their “all-inclusive” plan comes with many conditions. I asked for extra bottled water and was only given two bottles. They will only top up, not provide freely like other all-inclusive resorts. The same applies to the minibar service — it wasn’t stocked, and when I called for service, I was told by housekeeping that it had been restocked, which was not true. When I ordered room service and asked to charge it to my room, I was told it wasn’t possible. The front desk should have taken my credit card details at check-in, but they didn’t. I was asked to go down to provide my credit card information instead, as they didn’t accept cash or card payment directly for room service. This resort really nickel-and-dimes guests, even for basic supplies such as bottled water. I had two rooms and paid a good amount of money, but I would not recommend this resort. The buffet food was bland and lacked flavor. They were slow to refill items, and the coffee machines didn’t use real milk for cappuccinos. During my four-night stay, the in-room coffee supplies were never restocked. Lastly, I raised my concerns with the staff and was told someone would follow up, but no one ever did. Overall, I would not stay here again and do not recommend this resort. There are much better options available.
If you’re planning to book this resort, please contact a travel agent or the hotel directly, as their “all-inclusive” plan comes with many conditions. I asked for extra bottled water and was only given two bottles. They will only top up, not provide freely like other all-inclusive resorts. The same applies to the minibar service — it wasn’t stocked, and when I called for service, I was told by housekeeping that it had been restocked, which was not true. When I ordered room service and asked to charge it to my room, I was told it wasn’t possible. The front desk should have taken my credit card details at check-in, but they didn’t. I was asked to go down to provide my credit card information instead, as they didn’t accept cash or card payment directly for room service. This resort really nickel-and-dimes guests, even for basic supplies such as bottled water. I had two rooms and paid a good amount of money, but I would not recommend this resort. The buffet food was bland and lacked flavor. They were slow to refill items, and the coffee machines didn’t use real milk for cappuccinos. During my four-night stay, the in-room coffee supplies were never restocked. Lastly, I raised my concerns with the staff and was told someone would follow up, but no one ever did. Overall, I would not stay here again and do not recommend this resort. There are much better options available.
10
David
10 de out. de 2025
·
A estadia foi de 5 noites
The property was super clean and the staff worked extremely hard to keep it that way. They even scrub the pool chairs. The room was pretty spacious compared to many resorts I’ve been to. Front desk staff were always very helpful and knowledgeable about the surrounding area and how to get around. The baggage concierge staff actively try to help you with directions and information on taxis etc. The entertainers in the evening shows are very talented. Bar staff were always friendly and attentive. Dining staff were very friendly and went out of their way to make sure everyone was happy. Pools were always clean. The beach is scenic but I don’t think I’d swim in it too many boats. However just so happened to be able to baby sea turtles being released. This property is not close to shopping centers but you can take a bus there for less than a dollar. All in all wonderful time. First time at a Barceló resort and I’ll definitely stay at a Barcelo again.
The property was super clean and the staff worked extremely hard to keep it that way. They even scrub the pool chairs. The room was pretty spacious compared to many resorts I’ve been to. Front desk staff were always very helpful and knowledgeable about the surrounding area and how to get around. The baggage concierge staff actively try to help you with directions and information on taxis etc. The entertainers in the evening shows are very talented. Bar staff were always friendly and attentive. Dining staff were very friendly and went out of their way to make sure everyone was happy. Pools were always clean. The beach is scenic but I don’t think I’d swim in it too many boats. However just so happened to be able to baby sea turtles being released. This property is not close to shopping centers but you can take a bus there for less than a dollar. All in all wonderful time. First time at a Barceló resort and I’ll definitely stay at a Barcelo again.
10
Gail
25 de jul. de 2025
·
A estadia foi de 14 noites
Absolutely beautiful resort. I can’t say enough good about the kids club. Anel, Regina , Dafne, Fernando and the rest were so amazing at keeping the kids entertained. They went above & beyond. Loved my upgrade to premium. Rooms are large, clean and beds are comfy. The area is so beautiful and view from the room was incredible. Israel was our favourite in the premium lounge. All the staff were wonderful. Mauricio also deserves recognition as he remembered me everyday and always had time for a few questions and ensuring we were enjoying all the amenities. I would definitely recommend staying here.
Absolutely beautiful resort. I can’t say enough good about the kids club. Anel, Regina , Dafne, Fernando and the rest were so amazing at keeping the kids entertained. They went above & beyond. Loved my upgrade to premium. Rooms are large, clean and beds are comfy. The area is so beautiful and view from the room was incredible. Israel was our favourite in the premium lounge. All the staff were wonderful. Mauricio also deserves recognition as he remembered me everyday and always had time for a few questions and ensuring we were enjoying all the amenities. I would definitely recommend staying here.
8
Jessica
31 de jul. de 2025
·
A estadia foi de 7 noites
The concierge and the lady who books excursions could be more polite and the lady who books excursions could also be more helpful on giving important info. Like bringing drivers license was needed for our excursion we took. Resort was clean. My family enjoyed the stay. Shows were ok. It would be more considerate if they dressed more family friendly. The food was very mediocre.The tacos for lunch were something I enjoyed. Cesar in the premium lounge was great.
The concierge and the lady who books excursions could be more polite and the lady who books excursions could also be more helpful on giving important info. Like bringing drivers license was needed for our excursion we took. Resort was clean. My family enjoyed the stay. Shows were ok. It would be more considerate if they dressed more family friendly. The food was very mediocre.The tacos for lunch were something I enjoyed. Cesar in the premium lounge was great.
6
Erendida
24 de ago. de 2025
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A estadia foi de 7 noites
I’ve experienced several hotels that’s provide your bracelet as soon as you arrive even though your room isn’t ready, Barcelo made us wait for us to get our bracelet until 3pm when our room was ready. Definitely will not be using them again. Traveling all day and night for us to not be able to enjoy as soon as we get there. Unprofessional!
I’ve experienced several hotels that’s provide your bracelet as soon as you arrive even though your room isn’t ready, Barcelo made us wait for us to get our bracelet until 3pm when our room was ready. Definitely will not be using them again. Traveling all day and night for us to not be able to enjoy as soon as we get there. Unprofessional!
4
Alli
7 de nov. de 2025
·
A estadia foi de 6 noites
My family and I stayed here for 6 nights. The staff was very friendly; however, there were many issues that occurred. They say that the ice and water are filtered, but many family members felt sick during our vacation. Perhaps it was the horrible food served in the buffet, snack bar, and specialty restaurants. The drinks were fine, and the pool was nice. There were a few things broken or not working in my or a family member's room. We would call the front desk for water, toilet paper, etc, and sometimes it would never come or we would have to call multiple times. We used the 24-hour room service (you have to pay for it), called and ordered, but the food never came. The only 5 stars I would give would be to the ladies in the spa; the massage was the best part of our vacation. We all were ready to leave when it should have been the opposite.
My family and I stayed here for 6 nights. The staff was very friendly; however, there were many issues that occurred. They say that the ice and water are filtered, but many family members felt sick during our vacation. Perhaps it was the horrible food served in the buffet, snack bar, and specialty restaurants. The drinks were fine, and the pool was nice. There were a few things broken or not working in my or a family member's room. We would call the front desk for water, toilet paper, etc, and sometimes it would never come or we would have to call multiple times. We used the 24-hour room service (you have to pay for it), called and ordered, but the food never came. The only 5 stars I would give would be to the ladies in the spa; the massage was the best part of our vacation. We all were ready to leave when it should have been the opposite.
10
christian
29 de nov. de 2025
·
A estadia foi de 3 noites
Great service
Great service
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Localização
Vistas panorâmicas da baía e da selva, com uma pequena praia para nadar; muitos apreciam o ambiente tranquilo. Fica longe do centro e do aeroporto, então os passeios podem levar de 30 a 60 minutos e os barcos geralmente ancoram na baía.
Avaliações dos hóspedes relacionadas
6
Maria
23 de jun. de 2025
·
A estadia foi de 6 noites
It was far from Pueblo and shopping
It was far from Pueblo and shopping
8
Kelsey
1 de dez. de 2025
·
A estadia foi de 10 noites
We loved the jungle scenery in the back ground all around the resort. Beach was nice, but it was small. But we knew that booking the resort. Food was mediocre. The restaurants were nice but the only buffet was limited and not anything to write home about. It says mismaloya is 17km outside of PV which it is but the road is windy so if you’re looking to go into PV a lot it’s quite the drive. Almost an hour to the airport. The swim up bar was in the kids pool for some reason seemed kinda backwards. Overall we had a nice stay but because of location and mediocre food we’ll probably stay back in Bucerias/PV area
We loved the jungle scenery in the back ground all around the resort. Beach was nice, but it was small. But we knew that booking the resort. Food was mediocre. The restaurants were nice but the only buffet was limited and not anything to write home about. It says mismaloya is 17km outside of PV which it is but the road is windy so if you’re looking to go into PV a lot it’s quite the drive. Almost an hour to the airport. The swim up bar was in the kids pool for some reason seemed kinda backwards. Overall we had a nice stay but because of location and mediocre food we’ll probably stay back in Bucerias/PV area
8
Linda
12 de set. de 2025
·
A estadia foi de 14 noites
Plage restreinte environ 1/2 kilometre. Loin du centre ville environ 30 minutes. Bonne qualité alimentaire. personnel sympatique et gentil. Bonne qualité alcool original en classe premium.
Plage restreinte environ 1/2 kilometre. Loin du centre ville environ 30 minutes. Bonne qualité alimentaire. personnel sympatique et gentil. Bonne qualité alcool original en classe premium.
10
Marcela
20 de ago. de 2025
·
A estadia foi de 5 noites
Location is far from the main town but the views are well worth it, just be ready for a 30-45 minute uber everywhere else you decide to go It is a beautiful resort, definitely more family oriented. The food at the buffet was a hit or miss. Breakfast was always good but lunch and dinner was always a surprise. As far as the a la carte restaurants go we only got to try two of them and it wasn’t hard making reservations. The Japanese one was terrible but the Spanish one was phenomenal.
Location is far from the main town but the views are well worth it, just be ready for a 30-45 minute uber everywhere else you decide to go It is a beautiful resort, definitely more family oriented. The food at the buffet was a hit or miss. Breakfast was always good but lunch and dinner was always a surprise. As far as the a la carte restaurants go we only got to try two of them and it wasn’t hard making reservations. The Japanese one was terrible but the Spanish one was phenomenal.
8
Carla
24 de nov. de 2025
·
A estadia foi de 7 noites
Overall experience was great! -location: it was beautiful being in the bay, and nice not to be downtown so was very quiet. We took an uber twice to the Malecon area and it was about 30 min drive. -beach: while small, we enjoyed being able to swim in the ocean. We used kayaks one day (they’re “free” but definitely pushed getting a tip for use which is fine) -pools: We spent most time at adult pool and it was large enough to float around (many people had floaties which was smart). The swim-up pool was good too, just had kids throwing balls/splashing. We tended to go there when we wanted drinks (and did water aerobics once) but mostly spent time in the adult pool. They were very clean and a perfect temperature -rooms: we had a premium family room and it was big. The property is older so the rooms are too. Our kid’s shower was broken so they came to fix it right away and then no issues. Bring your own shampoo/conditioner as theirs is watery -premium package: it was worth it just to have better drinks, use of the premium lounge, not worrying about towels, and mostly being able to eat at a la cartes every night (non premium have restricted number of nights) -food: this is where I can’t give 5 stars. The food just wasn’t very good. Buffet food on the first night made me not want that again. The pool bar for lunch was okay (Oscar was amazing!) Italian restaurant was a bit better but still just average. Seafood was good for some meals and not others.
Overall experience was great! -location: it was beautiful being in the bay, and nice not to be downtown so was very quiet. We took an uber twice to the Malecon area and it was about 30 min drive. -beach: while small, we enjoyed being able to swim in the ocean. We used kayaks one day (they’re “free” but definitely pushed getting a tip for use which is fine) -pools: We spent most time at adult pool and it was large enough to float around (many people had floaties which was smart). The swim-up pool was good too, just had kids throwing balls/splashing. We tended to go there when we wanted drinks (and did water aerobics once) but mostly spent time in the adult pool. They were very clean and a perfect temperature -rooms: we had a premium family room and it was big. The property is older so the rooms are too. Our kid’s shower was broken so they came to fix it right away and then no issues. Bring your own shampoo/conditioner as theirs is watery -premium package: it was worth it just to have better drinks, use of the premium lounge, not worrying about towels, and mostly being able to eat at a la cartes every night (non premium have restricted number of nights) -food: this is where I can’t give 5 stars. The food just wasn’t very good. Buffet food on the first night made me not want that again. The pool bar for lunch was okay (Oscar was amazing!) Italian restaurant was a bit better but still just average. Seafood was good for some meals and not others.
10
Erin
17 de jun. de 2025
·
A estadia foi de 7 noites
We loved Mismaloya as it was a beautiful beach and charming village. The hotel was clean, fun, and we would definitely return!
We loved Mismaloya as it was a beautiful beach and charming village. The hotel was clean, fun, and we would definitely return!
10
Sha
26 de set. de 2025
·
A estadia foi de 5 noites
Overall we like the hotel, the room were clean and spacious. The location is great, near a small port next to los Arcos. Also close to Yelapa waterfalls, the hotel (Jack Sparrow) offers boat tours to beaches, snorkeling places and Yelapa waterfalls. Easy access and we didn’t have to leave the hotel to take tour. The hotel is located within walking distance of a zoo, which we were able to feed animals like giraffes, moneys, and etc. It was a 15mins hike with great sceneries of the local town and a river. The hotel also offers free kayak at the beach, where we can see the famous los arcos. I used the hotel gym every morning, the staff is super friendly there and it was never busy. My two kids loved the kids club and the Disney show, the entertainment crew were great, offers kayak tours and games. All staffs were super friendly. The Spanish restaurant were my favorite, however I wish the hotel offered longer pool hours.
Overall we like the hotel, the room were clean and spacious. The location is great, near a small port next to los Arcos. Also close to Yelapa waterfalls, the hotel (Jack Sparrow) offers boat tours to beaches, snorkeling places and Yelapa waterfalls. Easy access and we didn’t have to leave the hotel to take tour. The hotel is located within walking distance of a zoo, which we were able to feed animals like giraffes, moneys, and etc. It was a 15mins hike with great sceneries of the local town and a river. The hotel also offers free kayak at the beach, where we can see the famous los arcos. I used the hotel gym every morning, the staff is super friendly there and it was never busy. My two kids loved the kids club and the Disney show, the entertainment crew were great, offers kayak tours and games. All staffs were super friendly. The Spanish restaurant were my favorite, however I wish the hotel offered longer pool hours.
6
Joel
22 de set. de 2025
·
A estadia foi de 3 noites
I like the building itself, it felt like being in Puerto Vallarta. Rooms were clean and staff were super nice. I didn’t like the buffet food choices. Food choices were very little and it was a very small buffet for the people that was there. I also didn’t like the boats parked in front of the beach area. Boats were taking the beauty of the beach. Not returning or recommend.
I like the building itself, it felt like being in Puerto Vallarta. Rooms were clean and staff were super nice. I didn’t like the buffet food choices. Food choices were very little and it was a very small buffet for the people that was there. I also didn’t like the boats parked in front of the beach area. Boats were taking the beauty of the beach. Not returning or recommend.
8
Tyson
19 de out. de 2025
·
A estadia foi de 7 noites
Good hotel away from the bustle. It's settled in a bay surrounded by mountains and jungle. Really makes your tropical vacation seem tropical.
Good hotel away from the bustle. It's settled in a bay surrounded by mountains and jungle. Really makes your tropical vacation seem tropical.
8
Anna Francesca
17 de nov. de 2025
·
A estadia foi de 5 noites
The location is the highlight of our stay. It is beachfront but I think this is the only hotel that have direct access to this beach so it wasn't crowded and it feels exclusive but it was not. The room was great but it wasn't spotless. Minibar wasn't restocked daily as promised but service was quick when we called. Restaurant service was hit and miss. They mentioned on the website that tips are included but service will improve if you tip extra. Food was okay but lots of selectiona. Overall, we will be back for the price we paid because of its location.
The location is the highlight of our stay. It is beachfront but I think this is the only hotel that have direct access to this beach so it wasn't crowded and it feels exclusive but it was not. The room was great but it wasn't spotless. Minibar wasn't restocked daily as promised but service was quick when we called. Restaurant service was hit and miss. They mentioned on the website that tips are included but service will improve if you tip extra. Food was okay but lots of selectiona. Overall, we will be back for the price we paid because of its location.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Restaurante
A qualidade da comida é um ponto fraco comum: os itens do buffet podem ser repetitivos ou frios, os resultados à la carte variam e vários hóspedes relataram ter ficado doentes. As limitações e regras de reserva, a impossibilidade de levar comida para viagem e as restrições ao álcool premium frustram alguns.
Avaliações dos hóspedes relacionadas
6
Jeremy
23 de nov. de 2025
·
A estadia foi de 7 noites
The location of this resort is phenomenal. The beach is amazing, great for families and kids. The room sizes are great, especially if you have kids. The resort and rooms are clean but it’s just an older resort so you can expect the usual wear and tear around the resort and rooms. The food and drinks are what to expect for a resort of this caliber, average. The one very negative thing about this resort is all the rules for booking reservations and how outdated the process is. There is no app or online booking system. You have to go to concierge between a certain time and depending if your premium or not you may have limits on booking in advance. My parents who came with us didn’t even get one reso because they weren’t “premium” so they always missed out on the booking windows for resos.
The location of this resort is phenomenal. The beach is amazing, great for families and kids. The room sizes are great, especially if you have kids. The resort and rooms are clean but it’s just an older resort so you can expect the usual wear and tear around the resort and rooms. The food and drinks are what to expect for a resort of this caliber, average. The one very negative thing about this resort is all the rules for booking reservations and how outdated the process is. There is no app or online booking system. You have to go to concierge between a certain time and depending if your premium or not you may have limits on booking in advance. My parents who came with us didn’t even get one reso because they weren’t “premium” so they always missed out on the booking windows for resos.
6
Viridiana
13 de ago. de 2025
·
A estadia foi de 5 noites
The food is good but you have to make reservations for the restaurants same day very early morning because they are always booked and you only get 2 restaurants even though we stayed 5 nights.
The food is good but you have to make reservations for the restaurants same day very early morning because they are always booked and you only get 2 restaurants even though we stayed 5 nights.
6
Jennifer
1 de dez. de 2025
·
A estadia foi de 5 noites
The resort needs upgrade of food quality. Also need to get with the times and be able to reserve restaurant on app like all other resorts. Unless you book prime it sucks!! Would not return.
The resort needs upgrade of food quality. Also need to get with the times and be able to reserve restaurant on app like all other resorts. Unless you book prime it sucks!! Would not return.
6
Terry
30 de jan. de 2026
·
A estadia foi de 4 noites
Room was excellent. Staff was superb. Food was terrible. Buffet food was always cold even when I was first in line to get in. Had been sitting in warming trays too long. Restaurant was closed with no notice when I went to book at concierge desk. Meant another crap drinker at the buffet for me. Brought it up to supervisor and was dismissed as he didn’t cate
Room was excellent. Staff was superb. Food was terrible. Buffet food was always cold even when I was first in line to get in. Had been sitting in warming trays too long. Restaurant was closed with no notice when I went to book at concierge desk. Meant another crap drinker at the buffet for me. Brought it up to supervisor and was dismissed as he didn’t cate
8
Carla
24 de nov. de 2025
·
A estadia foi de 7 noites
Overall experience was great! -location: it was beautiful being in the bay, and nice not to be downtown so was very quiet. We took an uber twice to the Malecon area and it was about 30 min drive. -beach: while small, we enjoyed being able to swim in the ocean. We used kayaks one day (they’re “free” but definitely pushed getting a tip for use which is fine) -pools: We spent most time at adult pool and it was large enough to float around (many people had floaties which was smart). The swim-up pool was good too, just had kids throwing balls/splashing. We tended to go there when we wanted drinks (and did water aerobics once) but mostly spent time in the adult pool. They were very clean and a perfect temperature -rooms: we had a premium family room and it was big. The property is older so the rooms are too. Our kid’s shower was broken so they came to fix it right away and then no issues. Bring your own shampoo/conditioner as theirs is watery -premium package: it was worth it just to have better drinks, use of the premium lounge, not worrying about towels, and mostly being able to eat at a la cartes every night (non premium have restricted number of nights) -food: this is where I can’t give 5 stars. The food just wasn’t very good. Buffet food on the first night made me not want that again. The pool bar for lunch was okay (Oscar was amazing!) Italian restaurant was a bit better but still just average. Seafood was good for some meals and not others.
Overall experience was great! -location: it was beautiful being in the bay, and nice not to be downtown so was very quiet. We took an uber twice to the Malecon area and it was about 30 min drive. -beach: while small, we enjoyed being able to swim in the ocean. We used kayaks one day (they’re “free” but definitely pushed getting a tip for use which is fine) -pools: We spent most time at adult pool and it was large enough to float around (many people had floaties which was smart). The swim-up pool was good too, just had kids throwing balls/splashing. We tended to go there when we wanted drinks (and did water aerobics once) but mostly spent time in the adult pool. They were very clean and a perfect temperature -rooms: we had a premium family room and it was big. The property is older so the rooms are too. Our kid’s shower was broken so they came to fix it right away and then no issues. Bring your own shampoo/conditioner as theirs is watery -premium package: it was worth it just to have better drinks, use of the premium lounge, not worrying about towels, and mostly being able to eat at a la cartes every night (non premium have restricted number of nights) -food: this is where I can’t give 5 stars. The food just wasn’t very good. Buffet food on the first night made me not want that again. The pool bar for lunch was okay (Oscar was amazing!) Italian restaurant was a bit better but still just average. Seafood was good for some meals and not others.
4
Leanne
15 de nov. de 2025
·
A estadia foi de 7 noites
Food was biggest reason it sucked. Buffet was awful. Couldn’t eat at the pool. Also got norovirus and felt public bathrooms weren’t super clean. Also the kids pool area wasn’t ideal, fountain not working and Swim up bar there, not in adult pool, and wish there was a hot tub for kids. But I will say the best part about the resort was the kids club. It was AWESOME. That was a game changer cause kids had a lot of fun there and freed up kid free time. That’s only reason why I’m giving it a three. Also, we got premium but didn’t feel the perks outweighed the cost. Our friends that didn’t get premium got upgraded to a 2 bdrm free of charge when they checked in and that was one main reason we got the premium so was kind of pointless. Just not overly impressed. Mainly cause food options were not good and buffet food was horrible.
Food was biggest reason it sucked. Buffet was awful. Couldn’t eat at the pool. Also got norovirus and felt public bathrooms weren’t super clean. Also the kids pool area wasn’t ideal, fountain not working and Swim up bar there, not in adult pool, and wish there was a hot tub for kids. But I will say the best part about the resort was the kids club. It was AWESOME. That was a game changer cause kids had a lot of fun there and freed up kid free time. That’s only reason why I’m giving it a three. Also, we got premium but didn’t feel the perks outweighed the cost. Our friends that didn’t get premium got upgraded to a 2 bdrm free of charge when they checked in and that was one main reason we got the premium so was kind of pointless. Just not overly impressed. Mainly cause food options were not good and buffet food was horrible.
8
Barbara Alice
24 de nov. de 2025
·
A estadia foi de 10 noites
This resort is a beautiful resort. Rooms are large and wonderful. Very comfortable beds and pillows. Free mini bar was a blessing. Loved the adult swimming pool. The “No-See-Ums” were pretty bad so we all got bad bug bites. Very itchy. Bring afterbite. The view was spectacular from our room. Ocean was great to swim in as well. Food was mediocre, numerous people including my husband got food poisoning. Very far from town so not very conveniently located. But if you are looking for a nice retreat away from everything this is a nice place to go. Staff were so accommodating and friendly. Did not like that you had to make reservations for the Al A Cart restaurants by 9am every morning if you did not want the buffet. You are also limited on number of reservations. I think it is 3 for a 7 day stay. They do have a snack restaurant during the day by adult pool that was pretty good. All in all it is a nice resort and a great holiday place.
This resort is a beautiful resort. Rooms are large and wonderful. Very comfortable beds and pillows. Free mini bar was a blessing. Loved the adult swimming pool. The “No-See-Ums” were pretty bad so we all got bad bug bites. Very itchy. Bring afterbite. The view was spectacular from our room. Ocean was great to swim in as well. Food was mediocre, numerous people including my husband got food poisoning. Very far from town so not very conveniently located. But if you are looking for a nice retreat away from everything this is a nice place to go. Staff were so accommodating and friendly. Did not like that you had to make reservations for the Al A Cart restaurants by 9am every morning if you did not want the buffet. You are also limited on number of reservations. I think it is 3 for a 7 day stay. They do have a snack restaurant during the day by adult pool that was pretty good. All in all it is a nice resort and a great holiday place.
6
Lorraine
15 de nov. de 2025
·
A estadia foi de 7 noites
Nice location on beach-great views. Unfortunately we all got SICK!!! Lovely setting, beautiful grounds, nice staff, kids loved activities at pools. iguanas swim in the pool! Staff at buffet work hard, especially omelette lady-she was great-always smiled!Our room on 9th floor had great views-the bathroom needs a total Renovation! high quality bedding.Only one elevator working in Tower 1.Had a great massage with Judy. Food is not great here.The food in the specialty restaurants was not good. Very disappointing! We would not pay extra for premium as we feel there is really no benefit.
Nice location on beach-great views. Unfortunately we all got SICK!!! Lovely setting, beautiful grounds, nice staff, kids loved activities at pools. iguanas swim in the pool! Staff at buffet work hard, especially omelette lady-she was great-always smiled!Our room on 9th floor had great views-the bathroom needs a total Renovation! high quality bedding.Only one elevator working in Tower 1.Had a great massage with Judy. Food is not great here.The food in the specialty restaurants was not good. Very disappointing! We would not pay extra for premium as we feel there is really no benefit.
4
David
7 de jan. de 2026
·
A estadia foi de 4 noites
The food was almost inedible. Worst food we’ve experienced at a resort. 2 separate meals I ate crackers. Seemed like a lot of recycled food. Wait staff didn’t seem to care much. We booked premium but there wasn’t much premium about it. Poor liquor and especially wine selection. The premium lounge wasn’t much to be desired either. Positives: The room was great. Great shower and nice big towels. Adult pool was great. Nice temperature. The only odd part is the swim up bar is in the family pool. Management was very friendly. Talked to a few managers and ops manager about the issues. They gave us a nicer bottle of wine at 2 dinners. From some of the people I met, that were yearly returning guests, said that this would be their last year staying there as it really declined from what it was. It turned us off the Barceló brand.
The food was almost inedible. Worst food we’ve experienced at a resort. 2 separate meals I ate crackers. Seemed like a lot of recycled food. Wait staff didn’t seem to care much. We booked premium but there wasn’t much premium about it. Poor liquor and especially wine selection. The premium lounge wasn’t much to be desired either. Positives: The room was great. Great shower and nice big towels. Adult pool was great. Nice temperature. The only odd part is the swim up bar is in the family pool. Management was very friendly. Talked to a few managers and ops manager about the issues. They gave us a nicer bottle of wine at 2 dinners. From some of the people I met, that were yearly returning guests, said that this would be their last year staying there as it really declined from what it was. It turned us off the Barceló brand.
2
MICHELLE
16 de nov. de 2025
·
A estadia foi de 7 noites
Cannot eat at the pool or bring food outside of the buffet. Need to have reservations for dinner but hard to get one at a decent time. Had a stomach bug going through the whole resort
Cannot eat at the pool or bring food outside of the buffet. Need to have reservations for dinner but hard to get one at a decent time. Had a stomach bug going through the whole resort
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
10
Fernando
7 de dez. de 2025
·
A estadia foi de 8 noites
Quarto impecável
Quarto impecável
10
Glamtravel
5 de jul. de 2024
·
A estadia foi de 4 noites
excelente
excelente
10
jose manuel
8 de jun. de 2024
·
A estadia foi de 3 noites
Excelente
Excelente
6
Shahram
25 de fev. de 2024
·
A estadia foi de 7 noites
No internet
No internet
10
Marisol
31 de ago. de 2023
·
A estadia foi de 4 noites
Excelente
Excelente
Políticas da propriedade
Check-in
Check-out
De 15:00 a 05:30
Antes das 12:00
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As respostas instantâneas da IA são baseadas nas informações do hotel
Preços para as próximas datas
setembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
outubro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
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Preço médio por noite em todas as ofertas, impostos e taxas incluídos.
Preços em USD para 2 hóspedes atualizados diariamente.
- 2026-09-18: 410.5501091812134USD
- 2026-09-19: 249.5626996948242USD
- 2026-09-20: 227.66190512695312USD
- 2026-09-21: 240.78744976272583USD
- 2026-09-22: 209.25039884490965USD
- 2026-09-23: 209.25039884490965USD
- 2026-09-24: 285.6955538040161USD
- 2026-09-25: 306.20768715362544USD
- 2026-09-26: 460.2171511505127USD
- 2026-09-27: 227.6547178024292USD
- 2026-09-28: 220.4905504875183USD
- 2026-09-29: 202.296329296875USD
- 2026-09-30: 209.4624599784851USD
- 2026-10-01: 202.29629423675536USD
- 2026-10-02: 460.21781729278564USD
- 2026-10-03: 460.21781729278564USD
- 2026-10-04: 202.296329296875USD
- 2026-10-05: 202.296329296875USD
- 2026-10-06: 288.468581375885USD
- 2026-10-07: 202.296329296875USD
- 2026-10-08: 276.71099495773313USD
- 2026-10-09: 276.71099495773313USD
- 2026-10-10: 276.71099495773313USD
- 2026-10-11: 276.71099495773313USD
- 2026-10-12: 220.4905504875183USD
- 2026-10-13: 209.4624599784851USD
- 2026-10-14: 202.296329296875USD
- 2026-10-15: 575.263673121643USD
- 2026-10-16: 460.21883403625486USD
- 2026-10-17: 460.21781729278564USD
- 2026-10-18: 220.4905504875183USD
- 2026-10-19: 269.54488180618284USD
- 2026-10-20: 209.4624599784851USD
- 2026-10-21: 202.296329296875USD
- 2026-10-22: 380.92742844543454USD
- 2026-10-23: 460.2195001785278USD
- 2026-10-24: 460.2195001785278USD
- 2026-10-25: 411.78022853851314USD
- 2026-10-26: 202.296329296875USD
- 2026-10-27: 202.296329296875USD
- 2026-10-28: 191.27537352218627USD
- 2026-10-29: 575.263673121643USD
- 2026-10-30: 460.2195001785278USD
- 2026-10-31: 575.2707903259277USD
- 2026-11-01: 238.12694764480588USD
- 2026-11-02: 238.12694764480588USD
- 2026-11-03: 260.73383549194335USD
- 2026-11-04: 291.5567468330383USD
- 2026-11-05: 260.73383549194335USD
- 2026-11-06: 514.7128831558227USD
- 2026-11-07: 641.5180784088134USD
- 2026-11-08: 235.37348361968992USD
- 2026-11-09: 235.37348361968992USD
- 2026-11-10: 235.37348361968992USD
- 2026-11-11: 460.2195001785278USD
- 2026-11-12: 181.05573431167602USD
- 2026-11-13: 575.2707903259277USD
- 2026-11-14: 690.3282159942627USD
- 2026-11-15: 411.7754603622436USD
- 2026-11-16: 225.14639413375852USD
- 2026-11-17: 225.14639413375852USD
- 2026-11-18: 225.14639413375852USD
Os funcionários da receção irão receber os clientes à chegada. Em caso de dúvida, contacte o alojamento através dos dados que constam da confirmação da reserva. A informação fornecida pelo alojamento pode ser traduzida recorrendo a ferramentas de tradução automática.
O check-in deve ser efetuado por alguém com uma idade mínima de 18 anos.
- Podem aplicar-se sobretaxas por pessoa extra, variando consoante a política do alojamento.
- No check-in, terá de apresentar identificação oficial com fotografia e um cartão de crédito para a eventualidade de despesas suplementares.
- Os pedidos especiais estão sujeitos a disponibilidade no momento do check-in e poderão incorrer em custos adicionais. Não é possível garantir pedidos especiais.
- Este alojamento aceita cartões de crédito; não se aceita numerário
- O alojamento dispõe dos seguintes elementos de segurança: extintor e detetor de fumo.
- Este alojamento tem espaços exteriores, tais como varandas, pátios, terraços que podem não ser adequados para crianças. Em caso de dúvidas, recomendamos que contacte o alojamento antes da sua chegada para confirmar se pode ficar num quarto adequado
- Nota: as normas culturais e as políticas aplicáveis aos clientes poderão variar consoante o país e o alojamento. As políticas apresentadas são fornecidas pelo alojamento.
- Terá de efetuar uma reserva se quiser desfrutar de massagens ou aceder a tratamentos de spa. As reservas poderão ser efetuadas contactando Este alojamento antes da chegada, utilizando as informações que constam na sua confirmação de reserva.
- Apenas é permitido o acesso aos quartos a clientes registados.
- O alojamento dispõe de quartos contíguos/comunicantes, sujeitos a disponibilidade. Contacte diretamente o alojamento através do número de telefone incluído na confirmação de reserva.
- Algumas instalações poderão ter acesso restrito. Contacte o alojamento para obter mais informações, utilizando os contactos que constam na sua confirmação de reserva.
- Não são permitidos animais de estimação neste alojamento, incluindo animais de assistência.
- Este alojamento aberto à comunidade LGBTQ+ aceita clientes de qualquer orientação sexual e identidade de género.
- Tarifa de transporte (aeroporto): 75 USD por veículo (ida e volta)
A lista anterior pode não estar completa. As taxas e os depósitos podem não incluir impostos e estão sujeitos a alterações.
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