Buenaventura Grand Hotel & Great Moments - All Inclusive
227 $
/ Nacht
Ø-Preis Oktober
Preise für Buenaventura Grand Hotel & Great Moments - All Inclusive
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227 $
/ Nacht
Ø-Preis Oktober
Monatliche Durchschnittspreise
In Buenaventura Grand Hotel & Great Moments - All Inclusive liegt der Preis pro Nacht im günstigsten Monat (September) durchschnittlich bei 207 $ und im teuersten Monat (Dezember) bei 521 $, basierend auf den letzten 12 Monaten.
| Monat | Durchschnittspreis |
|---|---|
| Januar | 371 $ |
| Februar | 356 $ |
| März | 324 $ |
| April | 328 $ |
| Mai | 260 $ |
| Juni | 219 $ |
| Juli | 257 $ |
| August | 236 $ |
| September | 207 $ |
| Oktober | 227 $ |
| November | 281 $ |
| Dezember | 521 $ |
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Okt · 227 $
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Am teuersten: Dezember (ca. 521 $)
Am günstigsten: September (ca. 207 $)
Über diese Unterkunft
All-inclusive-Resort mit 2 Außenpools, einem Full-Service-Spa und verschiedenen gastronomischen Möglichkeiten in der Nähe des Camarones Beach.
Lage
Buenaventura Grand Hotel & Great Moments - All Inclusive befindet sich am Strand in der Gegend Colonia 5 de Diciembre, einem Stadtteil von Puerto Vallarta. Das Viertel lässt sich gut zu Fuß erkunden und punktet außerdem mit guten Einkaufsmöglichkeiten. Die natürliche Schönheit der Region kannst du hier erleben: Playa Camarones und Hügel der Leguane. Teatro Vallarta und Lateinamerikanische Kunst dagegen sprechen vor allem kulturell interessierte Besucher an. Die Kirche Unserer Lieben Frau der Zuflucht und Malecón sind zwei weitere empfehlenswerte Orte für einen Abstecher. Die Region bietet sehr viele Aktivitäten, zum Beispiel Golf und Walbeobachtung.
Parkmöglichkeiten
Restaurant
Pool
Zimmerservice
Informationsschalter für Ausflüge
Chemische Reinigung
Lage
Avenida Mexico 1301, Colonia 5 de Diciembre, Puerto Vallarta, Bundesstaat Jalisco, Mexiko
Zimmeroptionen
4
Deluxe 2 Doppelzimmer
2 Französische Doppelbetten
Anzahl Schlafplätze 4
388 ft²
KlimaanlageSchließfachEigenes Bad
Room #18580717
Klimaanlage
4
Flitterwochen-Suite am Meer mit Jacuzzi
1 Französisches Doppelbett
Anzahl Schlafplätze 2
452 ft²
MeerblickKlimaanlageSchließfachEigenes Bad
7
Deluxe 2 Doppelzimmer (Meerblick)
2 Französische Doppelbetten
Anzahl Schlafplätze 4
388 ft²
KlimaanlageSchließfachEigenes Bad
6
Deluxe Zimmer (Meerblick)
1 Französisches Doppelbett
Anzahl Schlafplätze 2
388 ft²
KlimaanlageSchließfachEigenes Bad
4
Deluxe Zimmer
1 Französisches Doppelbett
Anzahl Schlafplätze 2
388 ft²
KlimaanlageSchließfachEigenes Bad
Room #18580715
KlimaanlageEigenes Bad
Room #18580710
Klimaanlage
Room #18580713
Klimaanlage
Room #18580709
Klimaanlage
Room #18580716
Klimaanlage
Room #18580711
Klimaanlage
Room #18580708
Klimaanlage
Room #18580714
Klimaanlage
Room #18580712
Klimaanlage
Gästebewertungen zu Buenaventura Grand Hotel & Great Moments - All Inclusive
8.2
Sehr gut
Basierend auf 378 verifizierten Bewertungen
Wer übernachtet hier?
Gechäftsreisende
1%
Paare
38%
Familien
34%
Gruppen
20%
Alleinreisende
3%
Was Gäste sagen
KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
Im Buenaventura Grand Hotel & Great Moments - All Inclusive loben Reisende häufig das freundliche Personal, die zentrale Lage in der Nähe des Malecón und die sauberen, gepflegten Räumlichkeiten. Gleichzeitig wird eine lebhafte Resort-Atmosphäre mit überfüllten Pools und einem steinigen Strand erwähnt.
Leistungen
Sauberkeit
Zimmer
Dienstleistung
Lage
Gastronomie
War das hilfreich?
Was Gäste sagen
Im Buenaventura Grand Hotel & Great Moments - All Inclusive loben Reisende häufig das freundliche Personal, die zentrale Lage in der Nähe des Malecón und die sauberen, gepflegten Räumlichkeiten. Gleichzeitig wird eine lebhafte Resort-Atmosphäre mit überfüllten Pools und einem steinigen Strand erwähnt.
Der Service wird durchweg als herzlich und aufmerksam beschrieben, obwohl aufdringliche Angebote für Mitgliedschaften oder Timeshares sowie gelegentliche Gleichgültigkeit an der Rezeption bei einigen Gästen für Frustration sorgen. Die Zimmer sind in der Regel klein, aber renoviert und sauber, mit festen Betten, einer wechselhaft funktionierenden Klimaanlage und Lärm aus den Fluren, der Lobby oder der Straße als wiederkehrende Beschwerden. Das Feedback zum Essen ist gemischt: Es gibt wiederholende oder lauwarme Buffetangebote und eine begrenzte Verfügbarkeit à la carte, obwohl einige Gäste Themenabende und das Strandrestaurant genossen. Insgesamt erwartet Sie ein komfortables All-Inclusive-Hotel der Mittelklasse, das einen ruhigen Strandurlaub gegen den Zugang zur Stadt und eine lebhafte Atmosphäre eintauscht.
Leistungen
Sauberkeit
Zimmer
Dienstleistung
Lage
Gastronomie
War das hilfreich?
KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
Leistungen
Kleineres Strandresort mit lebhaften Pools; Liegen und Sonnenschirme sind begrenzt und der Strand ist steinig. Gäste genießen die abendliche Unterhaltung und den Spa-Bereich, während das Fitnessstudio begrenzt ausgestattet ist und der Zugang zu einigen Bereichen (z.B. Sky Bar) ein Upgrade erfordert.
Ähnliche Gästebewertungen
10
Luke
26. Nov. 2025
·
Aufenthalt für 7 Nächte
Room was great and clean, no issues with plumbing for once. Staff was all very courteous and the food was good also. Buffet wasn't amazing but it was edible, the beach restaurant was great so mostly ate there. Location was great also - easy access to other bars and restaurants. The pool is not huge but it was never overly busy and there was always room on the beach with chairs available.
Room was great and clean, no issues with plumbing for once. Staff was all very courteous and the food was good also. Buffet wasn't amazing but it was edible, the beach restaurant was great so mostly ate there. Location was great also - easy access to other bars and restaurants. The pool is not huge but it was never overly busy and there was always room on the beach with chairs available.
10
Andrew
1. Nov. 2025
·
Aufenthalt für 4 Nächte
This was a good place to stay, we got the honeymoon suite with the hot tub or (jacuzzi tub) in it and it was comfortable and clean. All the staff were friendly and helpful, super easy beach access and our room had a view of the pools, beach and ocean which was beautiful. The spa experience was also wonderful, I had the hot stone massage and it was the best massage I have ever had, so high reviews on that one. The food was great, the selection was nice, I was surprised by how good it was. On the Thursday night we were there and maybe every Thursday they had a Mexican night and brought in Mariachis, and dancers, it was great. Lot of fun, I would definingly recommend it!
This was a good place to stay, we got the honeymoon suite with the hot tub or (jacuzzi tub) in it and it was comfortable and clean. All the staff were friendly and helpful, super easy beach access and our room had a view of the pools, beach and ocean which was beautiful. The spa experience was also wonderful, I had the hot stone massage and it was the best massage I have ever had, so high reviews on that one. The food was great, the selection was nice, I was surprised by how good it was. On the Thursday night we were there and maybe every Thursday they had a Mexican night and brought in Mariachis, and dancers, it was great. Lot of fun, I would definingly recommend it!
8
May Suad
17. März 2025
·
This resort is very nice and close to the Malecon which is why I chose it. The pools at the resort are nice but way too crowded. All chairs were taken first thing in the morning and my room was above the pool so it was very loud at night. The staff were wonderful though and the beach was beautiful.
This resort is very nice and close to the Malecon which is why I chose it. The pools at the resort are nice but way too crowded. All chairs were taken first thing in the morning and my room was above the pool so it was very loud at night. The staff were wonderful though and the beach was beautiful.
8
Corinne
24. Feb. 2025
·
Aufenthalt für 21 Nächte
We stayed at this property for 3 weeks in Feb 2025. The location was fantastic. The service was usually excellent. I haven’t had better poolside service anywhere. We had an issue with our A/C and maintenance was there to fix it within 5 minutes. The cleaning staff was excellent and sometimes showed up in the evenings for turn down service and fresh towels again. You had to be up by 6:30-7am to get a good seat by the main pool. The loungers at the smaller pool didn’t fill up as early but that pool was kept way too warm. They did ‘police’ the saving of loungers but not consistently unfortunately. The beach area was not the best and not that walkable. It was quite rocky in a lot of areas. The food was just okay, and I don’t expect great food from an all-inclusive, but it was seldom ever more that lukewarm at best and not much flavour. The breakfasts were the best. The hamburgers and the chicken burritos from the snack bar were awesome. Our biggest complaint is the beds and pillows. The beds were so hard we woke in pain every day. I finally took the comforter from my bed and folded it in 3 and slept on top of that. Overall, probably more positive than negative points to this smaller, intimate resort.
We stayed at this property for 3 weeks in Feb 2025. The location was fantastic. The service was usually excellent. I haven’t had better poolside service anywhere. We had an issue with our A/C and maintenance was there to fix it within 5 minutes. The cleaning staff was excellent and sometimes showed up in the evenings for turn down service and fresh towels again. You had to be up by 6:30-7am to get a good seat by the main pool. The loungers at the smaller pool didn’t fill up as early but that pool was kept way too warm. They did ‘police’ the saving of loungers but not consistently unfortunately. The beach area was not the best and not that walkable. It was quite rocky in a lot of areas. The food was just okay, and I don’t expect great food from an all-inclusive, but it was seldom ever more that lukewarm at best and not much flavour. The breakfasts were the best. The hamburgers and the chicken burritos from the snack bar were awesome. Our biggest complaint is the beds and pillows. The beds were so hard we woke in pain every day. I finally took the comforter from my bed and folded it in 3 and slept on top of that. Overall, probably more positive than negative points to this smaller, intimate resort.
10
Diana
24. Okt. 2025
·
Aufenthalt für 4 Nächte
Overall great experience. Service was incredible everyone was nice and attentive. Food was good. Rooms were good. Beach was nice. Location was excellent. I have nothing but good things to say about this hotel. Maybe only the gym can use improvement so if you don’t care for that then you’re set!
Overall great experience. Service was incredible everyone was nice and attentive. Food was good. Rooms were good. Beach was nice. Location was excellent. I have nothing but good things to say about this hotel. Maybe only the gym can use improvement so if you don’t care for that then you’re set!
6
ANN
3. Apr. 2025
·
Aufenthalt für 5 Nächte
We spent 5 days at this all inclusive. We had three adults and two teenagers. The room and grounds were very clean, and the staff, with the exception of one incident, were very nice and helpful. The food is mediocre, but in line with most all-inclusive buffets. The one complaint that I have about the property is that there are not enough chairs and umbrellas at the pool and beach to accommodate the number of guests at the property. In order to have a chair/umbrella, you have to get to the pool around 7am. You are not allowed to leave seats for more than 15 minutes. Security guards photograph chairs and belongings to document how long someone is away. After 15 minutes, they will remove your belongings so someone else can use the chairs. And under no circumstances are you allowed to move the umbrellas. Guests use this policy against each other. It is entertaining to watch until it happens to you, which brings me to our one incident with staff. We had one day during our trip where we had no excursions planned and wanted to spend the entire day at the pool and beach. We got to the pool early, and inadvertently sat in an adults-only section. There was one sign, but it was at an entrance we didn't use. A guest complained, and three security guards approached us, and demanded that we move. One had photos of our passports on his phone, which was disturbing. I advised the management, and they were able to find chairs for us, but did not address the passport issue.
We spent 5 days at this all inclusive. We had three adults and two teenagers. The room and grounds were very clean, and the staff, with the exception of one incident, were very nice and helpful. The food is mediocre, but in line with most all-inclusive buffets. The one complaint that I have about the property is that there are not enough chairs and umbrellas at the pool and beach to accommodate the number of guests at the property. In order to have a chair/umbrella, you have to get to the pool around 7am. You are not allowed to leave seats for more than 15 minutes. Security guards photograph chairs and belongings to document how long someone is away. After 15 minutes, they will remove your belongings so someone else can use the chairs. And under no circumstances are you allowed to move the umbrellas. Guests use this policy against each other. It is entertaining to watch until it happens to you, which brings me to our one incident with staff. We had one day during our trip where we had no excursions planned and wanted to spend the entire day at the pool and beach. We got to the pool early, and inadvertently sat in an adults-only section. There was one sign, but it was at an entrance we didn't use. A guest complained, and three security guards approached us, and demanded that we move. One had photos of our passports on his phone, which was disturbing. I advised the management, and they were able to find chairs for us, but did not address the passport issue.
8
Robin
8. Juni 2025
·
Aufenthalt für 8 Nächte
The Mediterranean restaurant was good. We did mot try the Mexican restaurant because it had little options for meals. The pool staff was very accommodating, and fun and pleasant. The Activities staff was not real engaging and when trying to play beach volleyball, they were no help! Overall vibe is chill and relaxing. Always able to find beach chairs, though security is right on it if you leave your chair/belonging for more than 15 mins! Yes...15 mins! Enjoyed our stay but would not return...sad sad rocky beach!
The Mediterranean restaurant was good. We did mot try the Mexican restaurant because it had little options for meals. The pool staff was very accommodating, and fun and pleasant. The Activities staff was not real engaging and when trying to play beach volleyball, they were no help! Overall vibe is chill and relaxing. Always able to find beach chairs, though security is right on it if you leave your chair/belonging for more than 15 mins! Yes...15 mins! Enjoyed our stay but would not return...sad sad rocky beach!
8
Chelsea Leigh
28. Juni 2024
·
Aufenthalt für 5 Nächte
Staff were excellent especially the servers at Frutas Y Flores. Limited dining options which made it difficult to feed my two picky eaters so had to dine out a few times. Location is great. Not far from Malecón and the La Isla shopping area. Short drive to the airport too. For an all inclusive, we were shocked to find out room service had a fee but it was stated on their website which I had missed. Pools were great but difficult to find lounge chairs if you weren’t up early. Overall, we had a good experience here and my kiddos didn’t want to leave.
Staff were excellent especially the servers at Frutas Y Flores. Limited dining options which made it difficult to feed my two picky eaters so had to dine out a few times. Location is great. Not far from Malecón and the La Isla shopping area. Short drive to the airport too. For an all inclusive, we were shocked to find out room service had a fee but it was stated on their website which I had missed. Pools were great but difficult to find lounge chairs if you weren’t up early. Overall, we had a good experience here and my kiddos didn’t want to leave.
10
heidi
29. März 2025
·
Aufenthalt für 7 Nächte
We had a fantastic one week stay at the Buenaventura Grand Hotel & Great Moments - All Inclusive. The king size room we booked were small, with no real view, but the bed was comfortable and had everything we needed. We spent little time in there either way as we really enjoyed the beautiful pool area, beach and grounds. The staff were incredibly friendly. The pool service was outstanding and our drinks/snacks were always delivered with a smile. The Thursday evening fiesta was a treat! Delicious food, and incredible dancing, music and a set up that took a huge effort by staff. Overall, my husband and I, our son and his wife all enjoyed a wonderful stay. We loved the proximity to the Malecon and walkability into Puerto Vallarta.
We had a fantastic one week stay at the Buenaventura Grand Hotel & Great Moments - All Inclusive. The king size room we booked were small, with no real view, but the bed was comfortable and had everything we needed. We spent little time in there either way as we really enjoyed the beautiful pool area, beach and grounds. The staff were incredibly friendly. The pool service was outstanding and our drinks/snacks were always delivered with a smile. The Thursday evening fiesta was a treat! Delicious food, and incredible dancing, music and a set up that took a huge effort by staff. Overall, my husband and I, our son and his wife all enjoyed a wonderful stay. We loved the proximity to the Malecon and walkability into Puerto Vallarta.
8
Candice
22. Dez. 2024
·
Aufenthalt für 14 Nächte
This is a smaller AI in an excellent location. The staff are all exemplary and very attentive. They work very hard to make sure all guests are happy. The gym needs some work. The food is okay- you will always be able to find something you like.
This is a smaller AI in an excellent location. The staff are all exemplary and very attentive. They work very hard to make sure all guests are happy. The gym needs some work. The food is okay- you will always be able to find something you like.
War das hilfreich?
KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
Sauberkeit
Viele Gäste heben sehr saubere Zimmer und gepflegte Anlagen hervor. Einige berichten jedoch über Probleme wie Schädlinge in den Zimmern, fleckige Bettwäsche, Fliegen in der Nähe der Buffetbereiche und gelegentliche Bedenken hinsichtlich der Sauberkeit des Pools.
Ähnliche Gästebewertungen
10
Efren
15. Sept. 2024
·
Aufenthalt für 4 Nächte
Staff service is amazing, the pool need more attention, there is mold inside the pool , the worse part is the buffet area, we stayed for 4 days, every single time there was mosquitoes and flies around the food and over the pastries, and they didn’t even bother to take care of that issue, that looks like flies n the food areas is something normal for them, that was very disgusting.
Staff service is amazing, the pool need more attention, there is mold inside the pool , the worse part is the buffet area, we stayed for 4 days, every single time there was mosquitoes and flies around the food and over the pastries, and they didn’t even bother to take care of that issue, that looks like flies n the food areas is something normal for them, that was very disgusting.
2
Jacqueline
4. Juni 2024
·
Aufenthalt für 3 Nächte
Stay away from this property. To begin, the time share people are persistent and do not leave you alone after a simple no. The room had cockroaches. The food options were terrible and the restaurants were reservation only. The pools were very small and the beach is not walkable and full of rocks. There was loud construction everyday. The service was awful with only one person walking around. We left several items in our room and came back after check out to get them back and the security and management was so unprofessional and no help. The cleaning people stole our items and they claimed nothing was found in the room. Stay away!
Stay away from this property. To begin, the time share people are persistent and do not leave you alone after a simple no. The room had cockroaches. The food options were terrible and the restaurants were reservation only. The pools were very small and the beach is not walkable and full of rocks. There was loud construction everyday. The service was awful with only one person walking around. We left several items in our room and came back after check out to get them back and the security and management was so unprofessional and no help. The cleaning people stole our items and they claimed nothing was found in the room. Stay away!
4
Vy
30. Juni 2025
·
Aufenthalt für 4 Nächte
We stayed at Buenaventura Grand Hotel & Great Moments for 5 days and 4 nights, and while there were a few highlights, the overall experience left much to be desired — especially for an all-inclusive resort. Food & Dining (1/5): The biggest disappointment was the food. There was a serious lack of variety in dining options. By the second day, I was already burnt out on the repetitive and uninspired Mexican dishes offered. While I expected authentic flavors, what we got instead felt more like cafeteria-style food with little to no creativity or freshness. The American food served by the pool and at the Sunset restaurant was even worse — the hamburger tasted like something out of a vending machine, and the nachos seemed like they were assembled with canned ingredients. I had high hopes for the dinner experience at the Sunset restaurant, but the meal was honestly inedible. Every dish was over-salted to the point where it masked any other flavor. There was no balance or finesse — just heavy seasoning that felt like an afterthought. We also tried the Corazón restaurant, which was a slight improvement, but still far from a refined dining experience. It had potential, but needed better execution and fresher ingredients. Cleanliness & Hygiene (2/5): Another issue was the hygiene around food and drinks. The bar area was plagued with flies — I saw several landing on the exposed limes and garnishes, which was very off-putting. The same problem carried over to the buffet area, where fl
We stayed at Buenaventura Grand Hotel & Great Moments for 5 days and 4 nights, and while there were a few highlights, the overall experience left much to be desired — especially for an all-inclusive resort. Food & Dining (1/5): The biggest disappointment was the food. There was a serious lack of variety in dining options. By the second day, I was already burnt out on the repetitive and uninspired Mexican dishes offered. While I expected authentic flavors, what we got instead felt more like cafeteria-style food with little to no creativity or freshness. The American food served by the pool and at the Sunset restaurant was even worse — the hamburger tasted like something out of a vending machine, and the nachos seemed like they were assembled with canned ingredients. I had high hopes for the dinner experience at the Sunset restaurant, but the meal was honestly inedible. Every dish was over-salted to the point where it masked any other flavor. There was no balance or finesse — just heavy seasoning that felt like an afterthought. We also tried the Corazón restaurant, which was a slight improvement, but still far from a refined dining experience. It had potential, but needed better execution and fresher ingredients. Cleanliness & Hygiene (2/5): Another issue was the hygiene around food and drinks. The bar area was plagued with flies — I saw several landing on the exposed limes and garnishes, which was very off-putting. The same problem carried over to the buffet area, where fl
8
Maloy
29. Okt. 2025
·
Aufenthalt für eine Nacht
Room was very clean.
Room was very clean.
2
Mariana
9. Jan. 2025
·
Aufenthalt für 3 Nächte
Las sábanas de las camas estaban sucias, el piso muy sucio, las toallas manchadas, los cuartos son muy pequeños, la comida no es variada, el hotel es muy pequeño, las albercas están muy sucias, realmente para el precio que manejan es muy caro por lo que ofrecen
Las sábanas de las camas estaban sucias, el piso muy sucio, las toallas manchadas, los cuartos son muy pequeños, la comida no es variada, el hotel es muy pequeño, las albercas están muy sucias, realmente para el precio que manejan es muy caro por lo que ofrecen
6
Enrique Alejandro
4. Nov. 2024
·
Aufenthalt für 4 Nächte
Todo estuvo aceptable, sin embargo, encontré cucarachas dentro de la habitación
Todo estuvo aceptable, sin embargo, encontré cucarachas dentro de la habitación
6
Crystal
14. Mai 2025
·
Aufenthalt für 4 Nächte
Staff are friendly. Food is just ok, pool water doesnt look clean. Bikes are too old bad conditions.
Staff are friendly. Food is just ok, pool water doesnt look clean. Bikes are too old bad conditions.
10
Joseph
18. Nov. 2025
·
Aufenthalt für 7 Nächte
Our room was always spotless. Pool staff were very friendly and helpful.
Our room was always spotless. Pool staff were very friendly and helpful.
10
Kristi
1. Dez. 2025
·
Aufenthalt für 7 Nächte
Our room was spotless! We loved our week at the Buenaventura. The location was ideal, we felt safe, the beach and the pools were wonderful and the entertainment and special meals were so good! The buffet was very good, for that style of eating, but it was also nice to have a la carte options. The service was exceptional and we would welcome a chance to stay there again!
Our room was spotless! We loved our week at the Buenaventura. The location was ideal, we felt safe, the beach and the pools were wonderful and the entertainment and special meals were so good! The buffet was very good, for that style of eating, but it was also nice to have a la carte options. The service was exceptional and we would welcome a chance to stay there again!
4
Bryan
29. Jan. 2025
·
Aufenthalt für 7 Nächte
We had cockroaches in our room on the first floor. They did not have a room available to move us into that night (this was on night 3 of our 7 night stay) when asked about a refund for the nights of sleeping with the roaches was not given anything other than an apology. Was even told that they may not move use since we didn’t allow them to clean our just cleaned room at 11:30 at night. We had been out on the Malecón all day and didn’t return until 11:30. Was told that since we didn’t have proof of the roach infestation they would move us. Well luckily my wife took pictures of the roaches hanging out on the wall and with our toothbrushes in the bathroom. Showed them the pics and then they were no longer worried about proof since they now had it. I think they assumed the roaches scurried away, but these guys were on vacation chilling just like us. This is our tenth or so time at this resort, won’t return due to the cockroach issue and poor customer service. Will likely be disputing some of the charges. We paid way too much money to sleep in a cockroach infested room. The staff at all of the bar and restaurants were great.
We had cockroaches in our room on the first floor. They did not have a room available to move us into that night (this was on night 3 of our 7 night stay) when asked about a refund for the nights of sleeping with the roaches was not given anything other than an apology. Was even told that they may not move use since we didn’t allow them to clean our just cleaned room at 11:30 at night. We had been out on the Malecón all day and didn’t return until 11:30. Was told that since we didn’t have proof of the roach infestation they would move us. Well luckily my wife took pictures of the roaches hanging out on the wall and with our toothbrushes in the bathroom. Showed them the pics and then they were no longer worried about proof since they now had it. I think they assumed the roaches scurried away, but these guys were on vacation chilling just like us. This is our tenth or so time at this resort, won’t return due to the cockroach issue and poor customer service. Will likely be disputing some of the charges. We paid way too much money to sleep in a cockroach infested room. The staff at all of the bar and restaurants were great.
War das hilfreich?
KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
Zimmer
Die Zimmer sind in der Regel klein, aber renoviert, wobei viele die festen Matratzen erwähnen. Zu den wiederkehrenden Problemen gehören eine unbeständige Klimatisierung, Lärm aus Fluren/Lobby oder der Straße sowie gelegentliche Wartungsprobleme oder behinderte Ausblicke.
Ähnliche Gästebewertungen
6
Sylvia
29. Okt. 2025
·
Aufenthalt für 7 Nächte
Hotel was nice but bathroom outlet didn’t work, phone didn’t work, bathroom tank ran all day and night, tv voice went in and out and then picture would freeze. Didn’t report until we left because when we arrived, we had already checked in and out all our things away and it was extremely hot and we didn’t want to have to move everything if they even offered us a different room. They didn’t even offer a small refund even though they charged me an extra $1100 dollars to add my husband to the room because they said I only reserved for one person through Expedia even though I am positive I entered two guests. Won’t be going back to this hotel
Hotel was nice but bathroom outlet didn’t work, phone didn’t work, bathroom tank ran all day and night, tv voice went in and out and then picture would freeze. Didn’t report until we left because when we arrived, we had already checked in and out all our things away and it was extremely hot and we didn’t want to have to move everything if they even offered us a different room. They didn’t even offer a small refund even though they charged me an extra $1100 dollars to add my husband to the room because they said I only reserved for one person through Expedia even though I am positive I entered two guests. Won’t be going back to this hotel
8
Chris
15. Dez. 2025
·
Aufenthalt für 4 Nächte
Good place to visit with a family. Food options were not the greatest, buffet food was average at best and really the only option. The one night we did the "sunset" restaurant for a birthday the food was again just OK. We did the paid upgrade for a steak and it was raw and flavorless, not even a little salt or pepper on the meat. The beach and pools were nice and bar staff was attentive. Rooms were a little small.
Good place to visit with a family. Food options were not the greatest, buffet food was average at best and really the only option. The one night we did the "sunset" restaurant for a birthday the food was again just OK. We did the paid upgrade for a steak and it was raw and flavorless, not even a little salt or pepper on the meat. The beach and pools were nice and bar staff was attentive. Rooms were a little small.
8
May Suad
17. März 2025
·
This resort is very nice and close to the Malecon which is why I chose it. The pools at the resort are nice but way too crowded. All chairs were taken first thing in the morning and my room was above the pool so it was very loud at night. The staff were wonderful though and the beach was beautiful.
This resort is very nice and close to the Malecon which is why I chose it. The pools at the resort are nice but way too crowded. All chairs were taken first thing in the morning and my room was above the pool so it was very loud at night. The staff were wonderful though and the beach was beautiful.
8
Brendon
27. Jan. 2026
·
Aufenthalt für 5 Nächte
Clean resort. Beds are hard. Good location to downtown.
Clean resort. Beds are hard. Good location to downtown.
8
Eric
18. Jan. 2025
·
Aufenthalt für 4 Nächte
One of the most convenient places to stay in Puerto Vallarta. You step out the door right in to town or exit the lobby right onto the beach! An absolute gem of a location. Food was excellent! Housekeeping left a little to be desired. Some stains on bedding… nothing crazy or too off-putting and resolvable! We stayed in the Honeymoon suite and it was PERFECT. The best view! Nolberto, the bellman, made our stay extra special! He was so kind and always went the extra mile to ensure we had a wonderful stay! I would definitely return!
One of the most convenient places to stay in Puerto Vallarta. You step out the door right in to town or exit the lobby right onto the beach! An absolute gem of a location. Food was excellent! Housekeeping left a little to be desired. Some stains on bedding… nothing crazy or too off-putting and resolvable! We stayed in the Honeymoon suite and it was PERFECT. The best view! Nolberto, the bellman, made our stay extra special! He was so kind and always went the extra mile to ensure we had a wonderful stay! I would definitely return!
4
Yvonne
12. Sept. 2025
·
Aufenthalt für 4 Nächte
Rooms a/c didn’t work
Rooms a/c didn’t work
6
Octavian
21. Jan. 2025
·
Aufenthalt für 6 Nächte
The hotel itself was pretty good! The only downside was booking an ocean view and the view from our balcony was completely blocked by palm trees. Could even see the pool let alone the ocean. We also booked a spa appointment and it was for our 10 year wedding anniversary. We got to the spa and they didn’t have the reservation. We spoke to the management team of the hotel and they couldn’t do anything. No offer of anything to make the situation right. Other than that the experience was pretty good!
The hotel itself was pretty good! The only downside was booking an ocean view and the view from our balcony was completely blocked by palm trees. Could even see the pool let alone the ocean. We also booked a spa appointment and it was for our 10 year wedding anniversary. We got to the spa and they didn’t have the reservation. We spoke to the management team of the hotel and they couldn’t do anything. No offer of anything to make the situation right. Other than that the experience was pretty good!
6
Sharareh
1. Dez. 2024
·
Aufenthalt für 6 Nächte
The hotel is in a great location next to downtown. The big issue is the rooms not being sound proof.
The hotel is in a great location next to downtown. The big issue is the rooms not being sound proof.
8
Ericka
19. Nov. 2024
·
Aufenthalt für 4 Nächte
Ask to have our room temperature adjusted first day and never had it fix room 75 every day.
Ask to have our room temperature adjusted first day and never had it fix room 75 every day.
6
Reba Linn
29. März 2025
·
Aufenthalt für 7 Nächte
The room I paid for was "Ocean View". However, due to the large Palm trees, my view was so obstructed, I dont consider it "ocean view" I should of just paid less for a non ocean view. Nothing was offered to me in compensation. The dining was average at best, with little to know variety. The pool service and dining service workers, were all excellent and spot on, however. Lastly, the room we stayed in was so humid, it had a musty/ mildew smell that made all of our belongings, and clothing smell that way as well. Had to wash everything twice when I got home. I observed visible black mold in many areas. Great Location, but I cannot recommend.
The room I paid for was "Ocean View". However, due to the large Palm trees, my view was so obstructed, I dont consider it "ocean view" I should of just paid less for a non ocean view. Nothing was offered to me in compensation. The dining was average at best, with little to know variety. The pool service and dining service workers, were all excellent and spot on, however. Lastly, the room we stayed in was so humid, it had a musty/ mildew smell that made all of our belongings, and clothing smell that way as well. Had to wash everything twice when I got home. I observed visible black mold in many areas. Great Location, but I cannot recommend.
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Dienstleistung
Das Personal an Bars, Restaurants und am Pool wird häufig für seine Freundlichkeit und Hilfsbereitschaft gelobt. Zu den negativen Aspekten gehören aggressive Verkaufsgespräche für Mitgliedschaften/Timeshares, eine uneinheitliche Herzlichkeit an der Rezeption und Frustrationen bei Restaurantreservierungen.
Ähnliche Gästebewertungen
6
Laurie
24. Nov. 2025
·
Aufenthalt für 4 Nächte
Everything was fine; I would be wary of the timeshare spiel upon arrival on the property, as the staff is extremely intense about it.
Everything was fine; I would be wary of the timeshare spiel upon arrival on the property, as the staff is extremely intense about it.
10
ENRIQUE
6. Juli 2025
·
Aufenthalt für 4 Nächte
A hotel can be a hotel anywhere in the world, but its staff is what really sets it apart. The staff at Buenaventura Grand is the best I've seen. Everyone you ask a question to greets you with a smile and it is noted that they are happy to be there.
A hotel can be a hotel anywhere in the world, but its staff is what really sets it apart. The staff at Buenaventura Grand is the best I've seen. Everyone you ask a question to greets you with a smile and it is noted that they are happy to be there.
8
Marla
25. Sept. 2025
·
Aufenthalt für 3 Nächte
El hotel esta muy centrico, la comida esta riquísima, los cuartos están limpios, lo unico que si el Servicio al cliente del Front Desk no es muy bueno. Pero lo demas si me gusto.
El hotel esta muy centrico, la comida esta riquísima, los cuartos están limpios, lo unico que si el Servicio al cliente del Front Desk no es muy bueno. Pero lo demas si me gusto.
10
Adriana
23. Okt. 2025
·
Aufenthalt für 4 Nächte
Great stay at Buena Ventura Grand!! The staff is super professional, friendly, catered to our every need!! Miguel amd Victor are amazing attentive bartenders! Knew exactly what we were drinking as soon as we sat down at the bar! Jimmi server in the buffet was the best! Took excellent care of us! Property is super clean. Rooms are nice and comfortable.. will stay here again in the near future..
Great stay at Buena Ventura Grand!! The staff is super professional, friendly, catered to our every need!! Miguel amd Victor are amazing attentive bartenders! Knew exactly what we were drinking as soon as we sat down at the bar! Jimmi server in the buffet was the best! Took excellent care of us! Property is super clean. Rooms are nice and comfortable.. will stay here again in the near future..
6
Jason
8. Nov. 2025
·
Aufenthalt für 6 Nächte
Location close to downtown, nice and walkable. Beach nice. Rooms are small but clean. Temperature issues with some rooms too warm and other rooms too cold. Front desk staff is not friendly and not helpful. Staff tried to sell time share. Not happy with that. Food just so so, some nights good, some nights not good. Would not come back.
Location close to downtown, nice and walkable. Beach nice. Rooms are small but clean. Temperature issues with some rooms too warm and other rooms too cold. Front desk staff is not friendly and not helpful. Staff tried to sell time share. Not happy with that. Food just so so, some nights good, some nights not good. Would not come back.
10
Nancy
26. Nov. 2025
·
Aufenthalt für 3 Nächte
This Hotel was spotless. Staff was friendly and very attentive. They welcomed us at the lobby with lemonade as we were checking in. The food was delicious the drinks were great. I loved everything about this Hotel this is the 1st time I give an excellent review to a Hotel. The malecon is nearby walking distance we walked there every night it was so lovely. I highly recommend it.
This Hotel was spotless. Staff was friendly and very attentive. They welcomed us at the lobby with lemonade as we were checking in. The food was delicious the drinks were great. I loved everything about this Hotel this is the 1st time I give an excellent review to a Hotel. The malecon is nearby walking distance we walked there every night it was so lovely. I highly recommend it.
6
Nancy
3. Juli 2025
·
Aufenthalt für 5 Nächte
El hotel esta bien, lamentablemente me toco en una época con mucha gente y niños. No me gusto que quisieran venderme un tiempo compartido y que me retrasaran en entregar la habitación. La comida es muy buena , aun que para entrar hay que hacer fila, y el ambiente musical estuvo bien. Las personas que trabajan ahí son amables. La habitación estuvo muy bien, aun que deberían de poner televisiones un poco más grandes, poner una lista con los canales que tienen.
El hotel esta bien, lamentablemente me toco en una época con mucha gente y niños. No me gusto que quisieran venderme un tiempo compartido y que me retrasaran en entregar la habitación. La comida es muy buena , aun que para entrar hay que hacer fila, y el ambiente musical estuvo bien. Las personas que trabajan ahí son amables. La habitación estuvo muy bien, aun que deberían de poner televisiones un poco más grandes, poner una lista con los canales que tienen.
10
Tina
6. Feb. 2025
·
Aufenthalt für 9 Nächte
Love the staff. Catherin was awesome and treated us like family, Wendy and front desk staff were phenomenal and went out of their way to make your experience top notch. Pool wait staff and bartenders ran their feet off and did an impeccable job at it. Location of hotel in the city was perfect, not far from the Malecon. Our stay was fabulous. If I had to have one complaint which is not so much about the hotel but I really wish people wouldn’t park their towels on lounge chairs and “self reserve” for the entire day. Hotel has policy of not allowing this and they try their best, but people please… if everyone just left the seats for others when they walk away to go to lunch for two hours, trust me there would be seats for everyone, there is such a turnover rate when people respect that. Thank you to the staff, we had a really great holiday and you had a big part in that.
Love the staff. Catherin was awesome and treated us like family, Wendy and front desk staff were phenomenal and went out of their way to make your experience top notch. Pool wait staff and bartenders ran their feet off and did an impeccable job at it. Location of hotel in the city was perfect, not far from the Malecon. Our stay was fabulous. If I had to have one complaint which is not so much about the hotel but I really wish people wouldn’t park their towels on lounge chairs and “self reserve” for the entire day. Hotel has policy of not allowing this and they try their best, but people please… if everyone just left the seats for others when they walk away to go to lunch for two hours, trust me there would be seats for everyone, there is such a turnover rate when people respect that. Thank you to the staff, we had a really great holiday and you had a big part in that.
8
stephanie
26. Apr. 2025
·
Aufenthalt für 5 Nächte
Enjoyed our stay. Food was good and the staff was phenomenal. Didn’t love the sales pitches for club membership or constant vendors on the beach. Not as sandy as pictured. Mexican themed night with live entertainment was amazing.
Enjoyed our stay. Food was good and the staff was phenomenal. Didn’t love the sales pitches for club membership or constant vendors on the beach. Not as sandy as pictured. Mexican themed night with live entertainment was amazing.
8
Cesar
10. Sept. 2025
·
Aufenthalt für eine Nacht
Servers in the seafood restaurant need lots of training and better attitude; staff in the buffet restaurant were excellent though. The check out process can be improve by having one front desk staff at check out hours to expedite the service.
Servers in the seafood restaurant need lots of training and better attitude; staff in the buffet restaurant were excellent though. The check out process can be improve by having one front desk staff at check out hours to expedite the service.
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Lage
Zentrale, fußläufige Lage in der Nähe des Malecón und der Innenstadt mit einfachem Zugang zu Geschäften, Restaurants und Sehenswürdigkeiten. Viele Gäste fühlten sich sicher und wohl beim Erkunden zu Fuß.
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10
Luke
26. Nov. 2025
·
Aufenthalt für 7 Nächte
Room was great and clean, no issues with plumbing for once. Staff was all very courteous and the food was good also. Buffet wasn't amazing but it was edible, the beach restaurant was great so mostly ate there. Location was great also - easy access to other bars and restaurants. The pool is not huge but it was never overly busy and there was always room on the beach with chairs available.
Room was great and clean, no issues with plumbing for once. Staff was all very courteous and the food was good also. Buffet wasn't amazing but it was edible, the beach restaurant was great so mostly ate there. Location was great also - easy access to other bars and restaurants. The pool is not huge but it was never overly busy and there was always room on the beach with chairs available.
10
Aniko
26. Jan. 2026
·
Aufenthalt für 2 Nächte
Great service, clean room, good location
Great service, clean room, good location
10
Maribel
22. März 2025
·
Aufenthalt für 2 Nächte
Small resort in a nice location near Malecon shopping and dining. Very Clean, well maintained. Food and drinks were good, Mexican show was awesome. Will definitely stay again and recommend to family and friends.
Small resort in a nice location near Malecon shopping and dining. Very Clean, well maintained. Food and drinks were good, Mexican show was awesome. Will definitely stay again and recommend to family and friends.
8
Brendon
27. Jan. 2026
·
Aufenthalt für 5 Nächte
Clean resort. Beds are hard. Good location to downtown.
Clean resort. Beds are hard. Good location to downtown.
6
Verónica
5. Juni 2025
·
Aufenthalt für 4 Nächte
Very walkable to local restaurants and tourist destinations.
Very walkable to local restaurants and tourist destinations.
10
Luis
4. Juli 2025
·
Aufenthalt für 6 Nächte
The location provides access to town, good for walking.
The location provides access to town, good for walking.
10
Dayne
4. Jan. 2026
·
Aufenthalt für 5 Nächte
This was the perfect hotel for us. We loved how walkable everything was when we left the hotel. Attractions, sights, restaurants, coffee, shopping, bars, casino, Oxxo, culture, grocery and much more were right out the front door of the hotel. We found that fantastic. As much as we enjoyed our time at the pools and beach it was great to be so close to so many things to do. Only can we used all week was to the airport. Only slight negative was th food at hotel was just average but didn’t bother us because once we learned how close the hotel was to so many great places to eat we decided to eat out every night. As a couple I do not even think we will go all inclusive at the hotel next time. So many cheap and great dining options in very easy walking distance. Also if you drink there is lots of bars and liquor stores close to buy cheap alcohol to take to your room. I would use the saved money on going all inclusive to explore the area right out the front door. We will forsure go back.
This was the perfect hotel for us. We loved how walkable everything was when we left the hotel. Attractions, sights, restaurants, coffee, shopping, bars, casino, Oxxo, culture, grocery and much more were right out the front door of the hotel. We found that fantastic. As much as we enjoyed our time at the pools and beach it was great to be so close to so many things to do. Only can we used all week was to the airport. Only slight negative was th food at hotel was just average but didn’t bother us because once we learned how close the hotel was to so many great places to eat we decided to eat out every night. As a couple I do not even think we will go all inclusive at the hotel next time. So many cheap and great dining options in very easy walking distance. Also if you drink there is lots of bars and liquor stores close to buy cheap alcohol to take to your room. I would use the saved money on going all inclusive to explore the area right out the front door. We will forsure go back.
10
Cupertino
1. Juni 2025
·
Aufenthalt für 4 Nächte
Great location, good food, nice staff,
Great location, good food, nice staff,
10
Aaron
18. Aug. 2025
·
Aufenthalt für 4 Nächte
Friendly, helpful staff. Beautiful and clean property. Safe and walkable to Malecon and beyond. Location is simply perfect. Bring a re-usable cup!
Friendly, helpful staff. Beautiful and clean property. Safe and walkable to Malecon and beyond. Location is simply perfect. Bring a re-usable cup!
10
Denise Nicole
8. März 2025
·
Aufenthalt für 7 Nächte
Our stay at this hotel was fantastic! Extremely clean facilities, amazing staff and very convenient location within walking distance to all of downtown PV!
Our stay at this hotel was fantastic! Extremely clean facilities, amazing staff and very convenient location within walking distance to all of downtown PV!
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Gastronomie
Das Feedback zum Essen ist gemischt: Buffets sind oft wiederholend oder lauwarm und die Spezialitätenrestaurants erfordern Reservierungen am selben Tag mit begrenzter Verfügbarkeit. Einige genossen Themenabende und das Strandrestaurant, aber viele entschieden sich dafür, außerhalb des Hotels zu essen.
Ähnliche Gästebewertungen
6
Adam
20. Jan. 2025
·
Aufenthalt für 4 Nächte
We found the quality of meals disappointing. The breakfast was pretty good, but other meals were not very good. We ended up eating out rather than dining in the hotel. The hotel location and pool area is good, no complaints on the room. Did not appreciate the selling up of services as part of the check in process. Fine to offer it, but no hard sell when all you want is your room key. Also, the inflexibility on a late check out without purchasing an upgrade, was also disappointing. Next time will likely look elsewhere.
We found the quality of meals disappointing. The breakfast was pretty good, but other meals were not very good. We ended up eating out rather than dining in the hotel. The hotel location and pool area is good, no complaints on the room. Did not appreciate the selling up of services as part of the check in process. Fine to offer it, but no hard sell when all you want is your room key. Also, the inflexibility on a late check out without purchasing an upgrade, was also disappointing. Next time will likely look elsewhere.
10
Luke
26. Nov. 2025
·
Aufenthalt für 7 Nächte
Room was great and clean, no issues with plumbing for once. Staff was all very courteous and the food was good also. Buffet wasn't amazing but it was edible, the beach restaurant was great so mostly ate there. Location was great also - easy access to other bars and restaurants. The pool is not huge but it was never overly busy and there was always room on the beach with chairs available.
Room was great and clean, no issues with plumbing for once. Staff was all very courteous and the food was good also. Buffet wasn't amazing but it was edible, the beach restaurant was great so mostly ate there. Location was great also - easy access to other bars and restaurants. The pool is not huge but it was never overly busy and there was always room on the beach with chairs available.
8
Chris
15. Dez. 2025
·
Aufenthalt für 4 Nächte
Good place to visit with a family. Food options were not the greatest, buffet food was average at best and really the only option. The one night we did the "sunset" restaurant for a birthday the food was again just OK. We did the paid upgrade for a steak and it was raw and flavorless, not even a little salt or pepper on the meat. The beach and pools were nice and bar staff was attentive. Rooms were a little small.
Good place to visit with a family. Food options were not the greatest, buffet food was average at best and really the only option. The one night we did the "sunset" restaurant for a birthday the food was again just OK. We did the paid upgrade for a steak and it was raw and flavorless, not even a little salt or pepper on the meat. The beach and pools were nice and bar staff was attentive. Rooms were a little small.
8
NORMA ILIANA
8. Jan. 2026
·
Aufenthalt für 7 Nächte
muy buena ubicacion, cerca del centro,la habitacion bien asi como el trato del personal,falta variedad en los alimentos, poco mobiliario en alberca y playa y muy pocas sombrillas
muy buena ubicacion, cerca del centro,la habitacion bien asi como el trato del personal,falta variedad en los alimentos, poco mobiliario en alberca y playa y muy pocas sombrillas
4
Armando
6. Nov. 2025
·
Aufenthalt für 5 Nächte
Very minimal staff support. Not many food options with the only restaurant on site hardly ever available ( not that it was very good). The only other option was cheap burgers or equivalent at the pool and a buffet that had all the same food practically every day that had barely enough flavor to be edible. Found ourselves eating for sustenance only without any pleasure in it.
Very minimal staff support. Not many food options with the only restaurant on site hardly ever available ( not that it was very good). The only other option was cheap burgers or equivalent at the pool and a buffet that had all the same food practically every day that had barely enough flavor to be edible. Found ourselves eating for sustenance only without any pleasure in it.
6
Laura Mary
27. Apr. 2025
·
Aufenthalt für 7 Nächte
Not enough dining options.
Not enough dining options.
8
Bruce
22. Nov. 2025
·
Aufenthalt für 3 Nächte
If you are looking for a location on the water & close to the Melacon Boardwalk, this is the place ! Updated rooms and friendly staff for sure! Wasn't crazy about the Buffet but the restaurants were pretty tasty!
If you are looking for a location on the water & close to the Melacon Boardwalk, this is the place ! Updated rooms and friendly staff for sure! Wasn't crazy about the Buffet but the restaurants were pretty tasty!
10
Dayne
4. Jan. 2026
·
Aufenthalt für 5 Nächte
This was the perfect hotel for us. We loved how walkable everything was when we left the hotel. Attractions, sights, restaurants, coffee, shopping, bars, casino, Oxxo, culture, grocery and much more were right out the front door of the hotel. We found that fantastic. As much as we enjoyed our time at the pools and beach it was great to be so close to so many things to do. Only can we used all week was to the airport. Only slight negative was th food at hotel was just average but didn’t bother us because once we learned how close the hotel was to so many great places to eat we decided to eat out every night. As a couple I do not even think we will go all inclusive at the hotel next time. So many cheap and great dining options in very easy walking distance. Also if you drink there is lots of bars and liquor stores close to buy cheap alcohol to take to your room. I would use the saved money on going all inclusive to explore the area right out the front door. We will forsure go back.
This was the perfect hotel for us. We loved how walkable everything was when we left the hotel. Attractions, sights, restaurants, coffee, shopping, bars, casino, Oxxo, culture, grocery and much more were right out the front door of the hotel. We found that fantastic. As much as we enjoyed our time at the pools and beach it was great to be so close to so many things to do. Only can we used all week was to the airport. Only slight negative was th food at hotel was just average but didn’t bother us because once we learned how close the hotel was to so many great places to eat we decided to eat out every night. As a couple I do not even think we will go all inclusive at the hotel next time. So many cheap and great dining options in very easy walking distance. Also if you drink there is lots of bars and liquor stores close to buy cheap alcohol to take to your room. I would use the saved money on going all inclusive to explore the area right out the front door. We will forsure go back.
8
Shirley
6. Feb. 2025
·
Aufenthalt für 6 Nächte
The beach had a lot of rocks hard o the feet to go in to the water
The beach had a lot of rocks hard o the feet to go in to the water
6
Tom
23. Nov. 2025
·
Aufenthalt für 7 Nächte
Food options seem to more of a rinse and repeat everyday. Inconsistent staff at table when dining in the restaurant, order something from one person, and then another comes asking the same thing and don't check in regularly to see if there is anything else you need. People with upgraded packages receive preferential service in the same areas as the rest of the people. Recommend having separate areas for upgrades if you don't receive the same level of service. The resort is on the smaller side, so can get busy and noisy in the pool with no other place to go. The adult pool is not supervised enough and fills with kids which is not ideal for those who don't have or want to be around screaming children all day.
Food options seem to more of a rinse and repeat everyday. Inconsistent staff at table when dining in the restaurant, order something from one person, and then another comes asking the same thing and don't check in regularly to see if there is anything else you need. People with upgraded packages receive preferential service in the same areas as the rest of the people. Recommend having separate areas for upgrades if you don't receive the same level of service. The resort is on the smaller side, so can get busy and noisy in the pool with no other place to go. The adult pool is not supervised enough and fills with kids which is not ideal for those who don't have or want to be around screaming children all day.
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8
Victor
4. Juni 2024
·
Aufenthalt für 4 Nächte
…
…
8
Yashasvi
6. Sept. 2026
·
Aufenthalt für 3 Nächte
Nice stay. Very helpful staff
Nice stay. Very helpful staff
10
Adilene Margarita
4. Sept. 2026
·
Aufenthalt für 3 Nächte
First impression has always been opening the door and get to smell the room as soon as I walk in. It was a very pleasant feeling to smell the fresh lemony scent. Room was immaculate and I couldn’t get enough of how well kept this place was. Floors are beautiful and house keepers work so hard to keep those floor looking great. Food is delicious and staff is always making sure you aren’t missing anything. It’s very close from the malecon and shopping centers. Everyone at the hotel was very attentive to our needs and made us feel welcome at all times. I got no complaints on anyone and that makes me want to come back and recommend this place to everyone I know.
First impression has always been opening the door and get to smell the room as soon as I walk in. It was a very pleasant feeling to smell the fresh lemony scent. Room was immaculate and I couldn’t get enough of how well kept this place was. Floors are beautiful and house keepers work so hard to keep those floor looking great. Food is delicious and staff is always making sure you aren’t missing anything. It’s very close from the malecon and shopping centers. Everyone at the hotel was very attentive to our needs and made us feel welcome at all times. I got no complaints on anyone and that makes me want to come back and recommend this place to everyone I know.
10
Oscar Louis
4. Sept. 2026
·
Aufenthalt für 4 Nächte
Todo muy bien muy limpio la comida súper bien y muy sabroso lo único que no me gusto la mentira que me dijeron de la alberca grande que avian tenido un problemita en la alberca y no era cierto la alberca estaba en mantenimiento y creo que no es justo porque la otra alberca estaba saturada y no podías estar agusto
Todo muy bien muy limpio la comida súper bien y muy sabroso lo único que no me gusto la mentira que me dijeron de la alberca grande que avian tenido un problemita en la alberca y no era cierto la alberca estaba en mantenimiento y creo que no es justo porque la otra alberca estaba saturada y no podías estar agusto
10
Miguel
7. Aug. 2026
·
Aufenthalt für 7 Nächte
It was great. Close to El Malecon
It was great. Close to El Malecon
Richtlinien der Unterkunft
Hinweise zum Check-in
Alles, was Sie wissen müssen, um problemlos einchecken zu können.
Check-in
Check-out
Von 15:00 bis 00:00
Vor 12:00
Gut zu wissen
Zusätzliche Richtlinien und Informationen zu dieser Unterkunft.
Haben Sie eine Frage?
Sofortige KI-Antworten basieren auf den Informationen des Hotels.
Preise für kommende Reisedaten
Oktober 2026
So. | Mo. | Di. | Mi. | Do. | Fr. | Sa. |
|---|---|---|---|---|---|---|
November 2026
So. | Mo. | Di. | Mi. | Do. | Fr. | Sa. |
|---|---|---|---|---|---|---|
Günstiger
Teurer
Durchschnittlicher Preis pro Nacht aus den verfügbaren Tarifen, einschließlich Steuern und Gebühren.
Preise in USD für 2 Gäste, täglich aktualisiert.
- 2026-10-16: 281.8894989517212USD
- 2026-10-17: 268.49831082611087USD
- 2026-10-18: 250.58744669799805USD
- 2026-10-19: 261.2235234466553USD
- 2026-10-20: 259.61848385696413USD
- 2026-10-21: 241.76460642623903USD
- 2026-10-22: 249.85394012527468USD
- 2026-10-23: 269.6007736907959USD
- 2026-10-24: 264.03425USD
- 2026-10-25: 257.29295USD
- 2026-10-26: 256.1694USD
- 2026-10-27: 266.28135000000003USD
- 2026-10-28: 266.28135000000003USD
- 2026-10-29: 286.7326653251648USD
- 2026-10-30: 297.35668983306886USD
- 2026-10-31: 321.67886600952147USD
- 2026-11-01: 331.44725USD
- 2026-11-02: 321.67886600952147USD
- 2026-11-03: 293.7159187728882USD
- 2026-11-04: 293.7159187728882USD
- 2026-11-05: 275.26975USD
- 2026-11-06: 275.73330695266725USD
- 2026-11-07: 275.73330695266725USD
- 2026-11-08: 275.73330695266725USD
- 2026-11-09: 265.75295439224243USD
- 2026-11-10: 265.75295439224243USD
- 2026-11-11: 303.6962370452881USD
- 2026-11-12: 312.3469USD
- 2026-11-13: 1465.5823747436525USD
- 2026-11-14: 976.0658898468018USD
- 2026-11-15: 361.6501996154785USD
- 2026-11-16: 284.7246042907715USD
- 2026-11-17: 283.13460000000003USD
- 2026-11-18: 288.75235000000004USD
- 2026-11-19: 293.7159187728882USD
- 2026-11-20: 293.7159187728882USD
- 2026-11-21: 302.3008515838623USD
- 2026-11-22: 284.7246042907715USD
- 2026-11-23: 293.7159187728882USD
- 2026-11-24: 293.7159187728882USD
- 2026-11-25: 294.53142515716553USD
- 2026-11-26: 284.7246042907715USD
- 2026-11-27: 926.1042601531983USD
- 2026-11-28: 288.8809643814087USD
- 2026-11-29: 284.25815USD
- 2026-11-30: 289.71978662261967USD
- 2026-12-01: 229.787747895813USD
- 2026-12-02: 229.787747895813USD
- 2026-12-03: 247.7703425720215USD
- 2026-12-04: 330.6701462036133USD
- 2026-12-05: 321.67886600952147USD
- 2026-12-06: 265.75295439224243USD
- 2026-12-07: 275.2926029685974USD
- 2026-12-08: 275.73330695266725USD
- 2026-12-09: 247.7703425720215USD
- 2026-12-10: 247.7703425720215USD
- 2026-12-11: 247.7703425720215USD
- 2026-12-12: 293.24655USD
- 2026-12-13: 284.7246042907715USD
- 2026-12-14: 313.6018074234009USD
- 2026-12-15: 238.77904523391726USD
- 2026-12-16: 238.77904523391726USD
Check-in-Zeit beginnt um 15:00 Check-out-Zeit endet um 12:00
Der Check-in muss von einer Person durchgeführt werden, die mindestens 18 Jahre alt ist.
Age Requirements
Minimum age to check in is 18 years old
Pets
Service animals not allowed;Pets not allowed;
Front Desk Services
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Identification
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges;
Children And Extra Bed Policy
Extra-person charges may apply and vary depending on property policy; This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room;
Dining
Enjoy international cuisine at Frutas y Flores, one of the property's 3 restaurants, or stay in and take advantage of the 24-hour room service. Wind down with a drink at one of the 3 bars/lounges or 2 poolside bars.
Beliebte Annehmlichkeiten
Parkmöglichkeiten
Restaurant
Pool
Zimmerservice
Informationsschalter für Ausflüge
Chemische Reinigung
Services
Informationsschalter für Ausflüge
Chemische Reinigung
Babysitting/Kinderbetreuung
Reinigung
Safe
Waschsalon mit Selbstbedienung
24-Hour Front Desk
Aktivitäten
Pool
Garten
Strand (in der Nähe)
Spielplatz
Pool im Freien
Beheiztes Freibad
Pool (Seasonal Outdoor)
Fitness Center (nearby)
Allgemein
Zimmerservice
Restaurant
Nichtraucher-Zimmer
Massage
Spa & Wellness Center
Kinder-Club
Frühstück auf dem Zimmer
Beach Sun Loungers
Snack Bar/Deli
Parkmöglichkeiten
Parkmöglichkeiten
Kostenfreies Parken
Parking Onsite
Internet
Kostenloses W-LAN