Name: The Westin Resort & Spa, Puerto Vallarta
Address: Paseo de la Marina Sur #205, Puerto Vallarta, Estado de Jalisco, MX
Price range: 364 US$–742 US$ per night
Rating: 9.02

Opiniones de los huéspedes

En The Westin Resort & Spa, Puerto Vallarta, los viajeros elogian constantemente al personal amable y atento y su conveniente ubicación cerca de la marina y el aeropuerto, pero muchos mencionan la construcción molesta durante el día, los restaurantes limitados en el recinto y áreas que se ven algo anticuadas.

Las habitaciones varían entre renovadas y cómodas con vistas al mar y unidades más antiguas con problemas de mantenimiento, olores o ruido proveniente de la construcción y los lugares cercanos. Las piscinas y los jardines son atractivos, aunque la playa es pequeña o rocosa, se observan iguanas y mosquitos, y algunas tumbonas o áreas comunes muestran desgaste. Espere un servicio amable y un ambiente relajante si la construcción y el horario limitado de los restaurantes no le molestaran.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

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Instalaciones

Piscinas y jardines atractivos, con una pequeña playa privada; muchos destacan el ruido de la construcción durante el día y la cantidad limitada de lugares dentro del hotel durante las renovaciones. Se ven iguanas y mosquitos alrededor de la piscina, algunas tumbonas están desgastadas y la calidad del gimnasio varía.

Reseñas de huéspedes relacionadas

10

Sophie

24 nov 2025

·

Se alojó 8 noches

Site magnifique, beaucoup de chaises à la piscine, piscine immense

8

Maria Guadalupe

6 jun 2025

·

Se alojó 4 noches

Muchas Iguanas cerca de las albercas. Casi no había meseros para los q estamos en las albercas.

10

Chad Jason

29 jun 2025

·

Se alojó 3 noches

Beautiful property with fantastic pools. Beach area is just ok. Lots of good restaurants that are walkable. Easy 5 min ride to and from the airport. We would definitely stay again.

8

William

15 oct 2025

·

Se alojó 4 noches

Nice champagne welcome drink. Beautiful property. Lovely ocean view from the room. Comfy beds and pillows. Great housekeeping. Nice and mild signature hotel scent. Friendly staff. Would have liked more varied breakfast, lunch and dinner options. The chaise lounges on the beach were very dirty and worn. The chaise lounges around the pool were not much better. It was unclear how to get an umbrella and lounge chair to relax on the beach. Perhaps several should have been set up early in the day. We had to get our own chaise lounges and there were no umbrellas around.

10

Jennifer

24 dic 2025

·

Se alojó 8 noches

Our stay was wonderful from start to finish! Everyone who worked at the hotel was so kind. The waiters at the pool bar, the men at the entrance, the front desk and the housekeeping ladies! The room was clean! The beds were comfortable! The pool was well kept and the perfect temperature! The ocean was steps away and glorious! We would absolutely stay again!! Thank you to all the staff for making it a wonderful trip!

2

Frank

6 ago 2025

·

Se alojó 7 noches

Don’t stay here until construction is finished! Construction noise all day, Friday night and weekend! Beach and pools are awesome but noise kills it! They moved us from 4th floor to 6th floor, did not help. You may be ok if room is away from construction site. Disappointed!

6

Jeremiah

19 ago 2025

·

Se alojó 3 noches

Could be a great property but the pools were hot and the common areas had lots of mosquitoes.

8

Grant

22 jul 2025

·

Se alojó 7 noches

Iguanas at pool were cool and interesting. Not sure how I feel about the feces in the pool. Food at pool and room service was really good. Gym was great. Under construction on part of building, not too bad but noticeable.

10

Breon

30 jun 2025

·

Se alojó 3 noches

Close to airport. Convenience store near by. Restaurants and shopping a short drive. Staff was super friendly. Shops on premises. Breakfast was amazing! Very nice gym. Plenty of pools.

10

Earl Lee Harshberger,

18 may 2025

·

Se alojó 5 noches

The Westin Resort and Spa in Puerto Vallarta is under a modest renovation. New restaurants and shops under construction. The staff is aware and upgraded our reservation to another floor with full ocean view. Once the renovations are completed, the resort will be the best in the marina district. Private beach is small but very accessible. Marvin, working the poolside bar was very attentive and greeted us by name, each visit to the pool after our initial day. Guacamole making class and kayaking were awesome, but you had to inquire with multiple staff to get all the details. We will return. But, likely after all the renovations are complete.

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Limpieza

Las opiniones son variadas: muchos encontraron las habitaciones y las piscinas limpias, mientras que otros informaron sobre tumbonas sucias o desgastadas, polvo de construcción y fallas en el servicio de limpieza o mantenimiento. En ocasiones se menciona excrementos de iguanas cerca de la piscina.

Reseñas de huéspedes relacionadas

6

Christine

16 mar 2025

·

First, the grounds were beautiful and the pool was so warm and fun to swim around in. It felt really tropical. As for the room, it was big and roomy but it was not clean. The floors hadn't been mopped and hadn't been dusted in a while. There was no shower curtain and there were several maintenance issues that needed fixing. Also, as of March 15, 2025 there were several restaurants inside the hotel were under construction. Maybe this place will be better within a month or two. We had just been staying at the Marriott down the street and we preferred that one because it felt more upscale.

4

LaKiesha

26 nov 2023

·

Se alojó 4 noches

The hotel is under construction, but that has nothing to do with the cleanliness of the room, which was FILTHY.

8

William

15 oct 2025

·

Se alojó 4 noches

Nice champagne welcome drink. Beautiful property. Lovely ocean view from the room. Comfy beds and pillows. Great housekeeping. Nice and mild signature hotel scent. Friendly staff. Would have liked more varied breakfast, lunch and dinner options. The chaise lounges on the beach were very dirty and worn. The chaise lounges around the pool were not much better. It was unclear how to get an umbrella and lounge chair to relax on the beach. Perhaps several should have been set up early in the day. We had to get our own chaise lounges and there were no umbrellas around.

6

jaim

22 nov 2025

·

Se alojó 2 noches

El personal es extraordinario La habitación tenía varios temas 1. En el minibar habían restos de alimentos y refrescos a medio tomar 2. El agua en la mañana salía café 3. Están haciendo obra en hotel así q hay mucho ruido a partir de las 8 am Cobran un resort fee bastante alto para lo q ofrecen Le urge una remodelada al hotel Y mi habitación a pesar de ser socio gold de hotels me la dieron subterránea debajo del lobby

6

Gerardo

6 jul 2024

·

Me he quedado varias veces con mi familia en el hotel y en esta ocasión lo sentí muy sucio. Es entendible que está en construcción pero hay áreas que no tendrían porque estar sucias como los aparatos del gimnasio , los elevadores , el piso alrededor de la alberca. Creo que lo están descuidando y es una pena porque era muy buena opción.

8

Nina

24 ene 2025

·

Se alojó 4 noches

We always stay at the Westin when we come to PV. We have been happy with the hotel but this time the cleanliness and overall service weren’t as good. The Westin was under construction and possibly this is the reason for the declining quality of service. We didn’t have any soap, body wash or shampoo in the room when we arrived, we also only had 2 towels, so we had to ask housekeeping for essentials. Next, when housekeeping refreshed the room, they didn’t replenish the towels or toilet paper, so again, we had to flag them down to get those items. We still had a great time though. The pool was fantastic and the food at the hotel, as well as at the Marina was great. We truly hope after the construction, the Westin is back to the high quality place it used to be.

10

Joseph Paul

19 nov 2025

·

Se alojó 1 noche

Great staff at all departments. Upkeep and cleanliness was noticed daily.

10

John

4 nov 2025

·

Se alojó 4 noches

Clean room great service

4

emilia

4 oct 2025

·

Se alojó 3 noches

Very noisy, construction wakes you up very early and it’s nonstop till late afternoon. There’s no relaxing in this hotel! Rooms need more attention on cleaning and upkeep

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Habitaciones

Las habitaciones van desde renovadas, espaciosas y cómodas con vistas al mar hasta unidades más antiguas con olores, mala iluminación o problemas de mantenimiento. El ruido de la construcción o los lugares cercanos puede afectar el sueño.

Reseñas de huéspedes relacionadas

6

Christine

16 mar 2025

·

First, the grounds were beautiful and the pool was so warm and fun to swim around in. It felt really tropical. As for the room, it was big and roomy but it was not clean. The floors hadn't been mopped and hadn't been dusted in a while. There was no shower curtain and there were several maintenance issues that needed fixing. Also, as of March 15, 2025 there were several restaurants inside the hotel were under construction. Maybe this place will be better within a month or two. We had just been staying at the Marriott down the street and we preferred that one because it felt more upscale.

10

Gemma Crystal

30 nov 2025

·

Se alojó 6 noches

Location, staff, and room was amazing! We had the high floor oven view w/ king bed and it was so comfy. Staff clean everyday and everyone was so helpful and nice! I felt extremely safe and security was a the gate before driving up. Overall a wonderful experience with easy beach access and in pool bar.

4

Leslie Nicoln Jimenez

17 ago 2025

·

Se alojó 7 noches

The Westin resort is super beautiful, the staff is extremely friendly and helpful. The restaurants inside are super yummy. However it is not worth the money you pay. They don’t include free breakfast or dinner which is the minimum that a resort should offer. The housekeeper did not clean our room or replace the items needed. We had to request something as simple as toilet paper. There’s no AC in the lobby or hallways only in the bedroom. I would have to think twice about coming back to this resort. It’s also pretty far from the city.

10

Alejandra

24 ago 2025

·

Se alojó 5 noches

My family and I stayed at the Westin for 6 nights at the begging of August. Our stay was amazing. From the moment we checked in to the moment we checked out, the staff was nothing short of amazing. They exceeded our expectations. The resort itself is in need of some TLC. They are in the middle of renovations which explains a lot. However, the rooms were clean and comfortable during our stay. The food at the breakfast buffet was amazing!!! Some of the best food we’ve had at a resort. Our compliments to the chef! The location is great. Walking distance to the marina and an OXXO. We would definitely come back!

4

Joyce

8 feb 2025

·

Se alojó 1 noche

Friendly staff but room was very poorly light with a bad smell to it. I do not think worth the price.

2

Santiago

26 mar 2024

·

Se alojó 6 noches

I checked in, upgraded room, and when I entered room i was completely taken aback , room smelled terrible, like mold or musk, I turned around and walked back to reception and checked out and booked another hotel… please contact me I would like a refund

8

Daniel

4 feb 2025

·

Se alojó 7 noches

The hotel is a little dated although my room was renovated I think it was good value for the price I paid compared to other hotel prices in the area

8

TERRY

22 nov 2025

·

Se alojó 7 noches

My wife and I stayed at this hotel for seven nights. The room was excellent. We chose a high floor and had excellent view of the ocean and property. The room was very clean and had daily maid service. The pool area was great with excellent service of food and drinks. The only issue we had was with the lack of on site restaurants but there are many close by. We will return someday in our travels.

8

Michael

19 mar 2025

·

Se alojó 7 noches

Our biggest beef was that we were placed on the sixth floor. This is not an ocean view which is what we paid for. It’s a partial ocean view at best. Requests for a higher floor were denied. Housekeeping was slow - on two days our room wasn’t cleaned by 4 pm. But overall we had a nice week here. We ate lunch on the property every day and the food and service were great. It wasn’t that bad for busyness considering it is spring break. We ate dinner off the property every night and there are many excellent restaurants in PV. But the 35 minute taxi/Uber ride downtown did get tiresome. It never used to bother us before. BTW Uber pricing is maddening. It can double in busy times. Maybe we’ll revisit Ixtapa next time

8

Karla Lisette

14 dic 2025

·

Se alojó 2 noches

Todo muy bien, solo en la noche es difícil dormir por el bar que hay cerca y la música que está muy fuertr la apagan hasta las 2am.

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Servicio

El servicio es ampliamente elogiado por ser amable, atento y eficiente en todos los departamentos. Algunos huéspedes experimentaron un registro lento o desigual, intentos de venta adicional, cargos poco claros o un servicio lento en el restaurante.

Reseñas de huéspedes relacionadas

10

Paola

20 ago 2025

·

Se alojó 7 noches

This property is amazing! First, its close to the airport, and there is a marina across the street which has several different food options and money exchange services. Close to most touristy places. The service was truly the best ive ever had in Mexico! The hotel was very nice and clean! I recommend 100% the staff was amazing! Very friendly!

10

philip

21 abr 2025

·

Se alojó 7 noches

We recently returned from a wonderful family vacation and couldn't be happier with our experience! The hotel provided a mostly quiet atmosphere, perfect for relaxation. There was some construction noise during the day, but it wasn't disruptive at all, and we're actually looking forward to seeing the updated hotel once the renovations are complete. What truly stood out during our stay was the super friendly and helpful staff. They were incredibly caring and attentive, which made a significant difference in our overall experience. My daughter had a little accident at the pool, and the lifeguard was quick to respond. They not only handled the situation expertly, but they also took the time to soothe my daughter and followed up with us the next morning to check if she was okay. Mr. Salazar, the hotel manager on duty, was exceptionally attentive as well. He ensured that everything was alright and even went the extra mile by sending some strawberries to our room to cheer up our daughter. Such thoughtful gestures truly made our stay memorable! Aside from one minor issue—the bathroom in our room could use a little updating—everything else was fantastic. The staff, the hotel, and the location were all top-notch. We felt extremely safe throughout our stay and would highly recommend this hotel to anyone looking for a great family getaway. All in all, it was an unforgettable trip filled with positive experiences!

6

Cristina Susan

28 jun 2025

·

Se alojó 5 noches

I liked the staff and how polite and attentive they were. I didn’t like how the staff never bother to mention the iguanas in the property and I how they are in and out of the pool, although they were not aggressive, I feel that it should have been stated or at least given a heads up before the check in. I also did not like the many different charges for different amounts and at different times and when asked for an explanation, the answer was not clear, typical, “glitch in the system”. Would I stay there again, probably not because of the inconsistent and unclear charges. But the staff was amazing, so that’s a plus for this place.

6

JOSE MARIA GARCIA

18 nov 2025

·

Se alojó 2 noches

Room was not ready when we got there 3:05, I was informed by reception staff that I had to wait an undetermined time until it was. However they told me that if I shelled $120 USD extra they'd give us the room right away (not a better room, just one that was ready). Not having my pre-paid room available should be their problem, not mine. After waiting over 30 minutes I returned to the counter and was assigned the room first offered for an extra $, free by a different reception person. This behaviour is not what you'd expect from a Westin Resort but from a cheap shady hotel. This "welcome" ruined my stay.

6

Joseph

19 abr 2025

·

Se alojó 1 noche

Check in time was 3:00 and our room was not ready until after 5:00 . Westin made up for it by providing a round of drinks and dinner. Overall we were pleased

10

Jennifer

24 dic 2025

·

Se alojó 8 noches

Our stay was wonderful from start to finish! Everyone who worked at the hotel was so kind. The waiters at the pool bar, the men at the entrance, the front desk and the housekeeping ladies! The room was clean! The beds were comfortable! The pool was well kept and the perfect temperature! The ocean was steps away and glorious! We would absolutely stay again!! Thank you to all the staff for making it a wonderful trip!

10

Gayle Burnett

16 ago 2025

·

Se alojó 3 noches

Service is always top notch!!

10

Nicole

3 ago 2025

·

Se alojó 5 noches

Very helpful staff

10

Joseph Paul

19 nov 2025

·

Se alojó 1 noche

Great staff at all departments. Upkeep and cleanliness was noticed daily.

10

Brian

27 mar 2025

·

Se alojó 4 noches

Staff were very pleasant and helpful, especially Pedro at the front entrance!

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Ubicación

Convenientemente ubicado cerca del aeropuerto y frente a la Marina con muchas opciones de restaurantes y tiendas, aunque los viajes al centro/Zona Romántica pueden tardar de 30 a 35 minutos. La zona se siente segura y generalmente tranquila.

Reseñas de huéspedes relacionadas

10

Paola

20 ago 2025

·

Se alojó 7 noches

This property is amazing! First, its close to the airport, and there is a marina across the street which has several different food options and money exchange services. Close to most touristy places. The service was truly the best ive ever had in Mexico! The hotel was very nice and clean! I recommend 100% the staff was amazing! Very friendly!

10

Tonderai

31 mar 2025

·

Se alojó 3 noches

Nice location with lots of restaurants close by. Easy to get around and close to the airport. It is in the process of getting some upgrades but it is dated for the most part.

8

Sun ha

20 mar 2025

·

Se alojó 6 noches

The dining options were quite limited since most of the restaurants were under construction. It wasn’t a big issue for me since I ate outside the resort most of the time. However, if you prefer to dine within the resort, this is something to keep in mind. Also, if you're planning to explore the Romantic Zone, be aware that it's about a 30-minute Uber ride each way. I had to take an Uber once or twice a day to get to the restaurants and back.

10

Chad Jason

29 jun 2025

·

Se alojó 3 noches

Beautiful property with fantastic pools. Beach area is just ok. Lots of good restaurants that are walkable. Easy 5 min ride to and from the airport. We would definitely stay again.

10

Earl Clifford

19 may 2025

·

Se alojó 4 noches

The Westin was a nice resort to stay. Rooms was clean . pool was nice. This is the only resort i will probably stay. The location is in walking distance for shopping and good food. If you stay there eat at the lighthouse in the marina 36 restaurant and bar.. can't wait to get back to pvr.

10

Laura

11 abr 2025

·

Se alojó 5 noches

Great location

10

Breon

30 jun 2025

·

Se alojó 3 noches

Close to airport. Convenience store near by. Restaurants and shopping a short drive. Staff was super friendly. Shops on premises. Breakfast was amazing! Very nice gym. Plenty of pools.

8

Fideliz

2 oct 2023

·

Se alojó 2 noches

Quite and away from crowded places . Good Place for R&R

8

Pamela

16 abr 2025

·

Se alojó 6 noches

I thought that my stay at the Westin was a good value for the money. However, I believe that my stay would have been better if the renovations were not going on at the time. I liked the room, but wish there would have been a microwave. The view was beautiful from the balcony. The location was extremely close to the marina which was very convenient.

10

Ingrid

31 jul 2023

·

Se alojó 6 noches

Great location, nice property, very friendly staff, conveniently located walking distance to the marina with lots of dining and shopping. So glad we chose to stay here for our first stay in Puerto Vallarta.

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Comida

La oferta gastronómica en el recinto fue limitada durante las renovaciones; el desayuno suele recibir elogios, pero en general la calidad y el precio de la comida son variados y las bebidas pueden ser caras. El hotel no es todo incluido y algunos huéspedes informaron de confusión al respecto.

Reseñas de huéspedes relacionadas

10

Anna Maria

27 ene 2025

·

Se alojó 1 noche

Amazing! Seafood was fresh and delicious. Beach service was top notch!

8

Shada

14 ago 2025

·

Se alojó 6 noches

The service was excellent and staff was so helpful and kind, but the property is in desperate need of an update. I understand that work is being done to make that happen, but it’s years before it gets to what it’s claimed to be on the website. Nonetheless, we had a great time. Just don’t expect to show up at a 5 star hotel, because it is not that. And DO NOT forget to bring your mosquito repellent, unless you want to be eaten alive.

10

Alejandra

24 ago 2025

·

Se alojó 5 noches

My family and I stayed at the Westin for 6 nights at the begging of August. Our stay was amazing. From the moment we checked in to the moment we checked out, the staff was nothing short of amazing. They exceeded our expectations. The resort itself is in need of some TLC. They are in the middle of renovations which explains a lot. However, the rooms were clean and comfortable during our stay. The food at the breakfast buffet was amazing!!! Some of the best food we’ve had at a resort. Our compliments to the chef! The location is great. Walking distance to the marina and an OXXO. We would definitely come back!

8

David

19 may 2024

·

Se alojó 7 noches

Nothing wrong with the property...beautiful facility. Food quality and service were amazing. Drinks were incredibly overpriced ($9 for a boxed water, cocktails too). Overall value was decent, but would likely stay elsewhere if i ever went to mexico again (prices in mexico have significantly increased)

8

TERRY

22 nov 2025

·

Se alojó 7 noches

My wife and I stayed at this hotel for seven nights. The room was excellent. We chose a high floor and had excellent view of the ocean and property. The room was very clean and had daily maid service. The pool area was great with excellent service of food and drinks. The only issue we had was with the lack of on site restaurants but there are many close by. We will return someday in our travels.

8

Sun ha

20 mar 2025

·

Se alojó 6 noches

The dining options were quite limited since most of the restaurants were under construction. It wasn’t a big issue for me since I ate outside the resort most of the time. However, if you prefer to dine within the resort, this is something to keep in mind. Also, if you're planning to explore the Romantic Zone, be aware that it's about a 30-minute Uber ride each way. I had to take an Uber once or twice a day to get to the restaurants and back.

8

William

15 oct 2025

·

Se alojó 4 noches

Nice champagne welcome drink. Beautiful property. Lovely ocean view from the room. Comfy beds and pillows. Great housekeeping. Nice and mild signature hotel scent. Friendly staff. Would have liked more varied breakfast, lunch and dinner options. The chaise lounges on the beach were very dirty and worn. The chaise lounges around the pool were not much better. It was unclear how to get an umbrella and lounge chair to relax on the beach. Perhaps several should have been set up early in the day. We had to get our own chaise lounges and there were no umbrellas around.

6

Nicole

28 ene 2025

·

Se alojó 7 noches

Rooms could use an update. Not the best service around the pool area. Dining options were ok, not great food.

8

Lucille

19 nov 2025

·

Se alojó 6 noches

Room was nice and clean. Resort was quiet. The only complaint is that it wasnt an all inclusive. I was told i wasnt the only person that had made that mistake. We were told it eventually will be an all inclusive. As of right now its very quiet and easy to get a chair at the pool. Beach was small but decent. Excellent location, close to the airport and very close to the marina where theres tons of food and shopping options. Although the confusion with the all inclusive was a shock, it ended up being a nice stay. Food at the pool was good, we didnt eat at any of the restaurants otherwise. One last note, theres definitely construction but we personally didnt find it all that disruptive.

8

Hector

31 ene 2023

·

Se alojó 3 noches

The dining options were very limited therefore we would not recommend an all inclusive package.

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Mes	Precio medio
enero	405 US$
febrero	355 US$
marzo	267 US$
abril	274 US$
junio	85 US$
julio	115 US$
agosto	109 US$
septiembre	87 US$
octubre	256 US$
noviembre	288 US$
diciembre	358 US$

DO	LU	MA	MI	JU	VI	SA
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17 $416
18 $416	19 $416	20 $428	21 $428	22 $416	23 $388	24 $364
25 $364	26	27	28	29	30 $364	31 $364

DO	LU	MA	MI	JU	VI	SA
1 $461	2 $713	3 $713	4 $742	5	6 $461	7 $431
8 $445	9 $431	10 $431	11 $431	12 $431	13	14
15 $461	16 $431	17 $364	18 $364	19 $364	20 $431	21 $364
22 $431	23 $431	24 $431	25 $514	26 $364	27 $504	28 $504
29 $364	30 $431

The Westin Resort & Spa, Puerto Vallarta

Precios para The Westin Resort & Spa, Puerto Vallarta

Precios medios mensuales

Acerca de esta propiedad

Ubicación

Opciones de habitación

Suite junior, 2 camas dobles, vistas parciales al mar

Suite junior, 1 cama de matrimonio grande con sofá cama

Suite, 1 habitación

Suite Signature, 2 camas dobles, fumadores, vistas al mar

Suite junior, 1 cama de matrimonio grande con sofá cama, vistas al mar

Suite junior, 1 cama de matrimonio grande con sofá cama, vistas parciales al mar

Suite Signature, 1 cama de matrimonio grande, fumadores, vistas al mar

Suite junior, 2 camas dobles, vistas al mar

Suite junior, 2 camas dobles, fumadores, vistas al mar

Suite panorámica, 1 cama de matrimonio grande con sofá cama, vistas al mar

Suite junior, 2 camas dobles

Suite Signature, 1 cama de matrimonio grande con sofá cama, fumadores, vistas al mar

Suite junior, 1 cama de matrimonio grande con sofá cama, fumadores, vistas al mar

Reseñas de los huéspedes sobre The Westin Resort & Spa, Puerto Vallarta

¿Quién se queda aquí?

Opiniones de los huéspedes

Política del establecimiento

Instrucciones para la entrada

Interesante

Extras opcionales

Precios para las próximas fechas