Name: Novotel Queenstown Lakeside
Address: Cnr Earl St And Marine Parade, Queenstown, Otago, NZ
Price range: 183 $–529 $ per night
Rating: 8.35

Was Gäste sagen

Im Novotel Queenstown Lakeside loben Gäste durchgehend die unschlagbare Lage am Seeufer, die fußläufige Erreichbarkeit vieler Orte und das freundliche Personal, während sie die veralteten Zimmer und Badezimmer, die begrenzten oder teuren Parkmöglichkeiten sowie gelegentliche Lärm- oder Wartungsprobleme bemängeln, die den Komfort beeinträchtigen können.

Viele Gäste empfinden die Zimmer zwar als kompakt, aber die Betten als bequem. Einige genießen Seeblick oder Gartenblick und verfügen über einen Balkon. Das Frühstück wird häufig für seine Vielfalt gelobt, wobei einige jedoch zusätzliche Gebühren für Kaffee von einem Barista oder eine wechselnde Qualität erwähnen. Der Zugang zum Restaurant oder Zimmerservice kann unterschiedlich sein. Insgesamt ist mit einer äußerst komfortablen Basis mit freundlichem Service in einer älteren, lebhaften Unterkunft zu rechnen.

Ausstattung

Sauberkeit

Zimmer

Service

Lage

Gastronomie

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Ausstattung

Die Parkmöglichkeiten sind begrenzt und oft teuer, wobei viele Gäste einen Valet-Service oder externe Parkplätze nutzen. Der See-/Whirlpool im Spa ist reservierungspflichtig und war gelegentlich geschlossen oder ausgebucht. Die Bar ist praktisch, mit einer Happy Hour.

Ähnliche Gästebewertungen

8

TADAYOSHI

7. Okt. 2025

·

Aufenthalt für 2 Nächte

ワカティプ湖まで徒歩2分くらい。町の中心からも近くとても便利だが、部屋の窓からは湖などは見えなかった。駐車場が狭くてすぐに満車になってしまう。ホテル前の道路はPM6:00~AM8:00か9:00の間は自由に止められるが、空きがあるかは運次第。初日は停められたが、翌日は徒歩10分位のレジデンスエリアまで行って路上駐車。こちらは終日駐車可能だが、殆どは住民が使用しており、駐車場の状況は厳しいと言える。

10

Ray

11. Feb. 2025

·

Aufenthalt für 3 Nächte

Parking is in high demand, expensive, a 1 km walk for self park

6

Jonas

4. Okt. 2024

·

Aufenthalt für eine Nacht

very expensive valet parking

8

Kylie

15. Juni 2024

·

Aufenthalt für 7 Nächte

Stayed in rooms 104 and 106 on the ground floor leading onto common area courtyard. It was our second stay here. Major positive is certainly the location (you don’t get much better). Other positives are the bar which does a happy hour, room service, small gym, in-room tea & coffee facilities and mini bar. Beds and pillows are comfortable however are only doubles in the twin rooms so extremely small for couples if you are used to a King Bed. The only negative about the rooms for us is the bath/shower. It’s one you have to climb into and there are only shower curtains (not permanent screens). The baths are very narrow and the curtain rubs up against you the whole time which is unpleasant. Wish they would renovate these to regular standing showers. The rooms are outdated and the baths old and worn but it is always clean. This particular stay was very noisy. We had large groups of non-English speaking people gather outside our rooms several times a day who yelled and banged on the doors of their party, including banging on ours. Constantly speaking VERY loudly and calling out for long periods of time did not allow for us to sleep in or enjoy the room quietly. This was a real downer for our experience. On advising reception on check out however, we were told if this ever happens again to tell them immediately and they will try and relocate us. Reception staff were great. $36NZD a night for parking which we used one night and it was a quick valet service which was great.

8

winton

30. Sept. 2024

·

Aufenthalt für 3 Nächte

Overall good but they charged $35-$45 a day for parking. Wasn’t to happy to find this out when we arrived

8

Neil

30. Sept. 2025

·

Aufenthalt für 3 Nächte

The Novotel Lakeside's best feature is its location - the easy access to the many restaurants and bars is perfect. The rooms are small and dated but clean. Parking is a nightmare - I'd suggest paying for valet but book in advance. The area around the hotel is as safe as anywhere in the world.

6

Brooke

19. Juni 2025

·

Aufenthalt für eine Nacht

Was a very cold evening the room was clean and tidy. Check in was slow but the bar staff great. Booked this place due to it having a spa which I tried to book when I made the booking and was told you just book at check in. Arrived at check in to find out the spa was out of order. Very disappointed

10

Carol

16. Dez. 2025

·

Aufenthalt für 5 Nächte

Check-in was easy enough, even though I had checked in on-line but when I got to hotel, their system was facing issues so I ended up checking in in person. Also there were issues with the system because the keys didn’t work after the first time so I had to get them to fix it twice. The room was good, quiet, bed comfortable. Generally the hotel was good but looking a bit tired in parts. The location was perfect for walking to the lake and shops and restaurants. On-site parking was expensive so we had to find somewhere a bit further from the hotel. All in all it was a very good place to stay in lovely Queenstown.

6

Jade

1. Sept. 2025

·

Aufenthalt für 3 Nächte

Great location but limited parking. Need to book the jacuzzi, very small and limited things indoors for kids.

8

nadine

24. Okt. 2025

·

Aufenthalt für 8 Nächte

- even though slightly outdated, Great spot, great views, good facilities, room serviced every day. Parking is an issue - very expensive to park at hotel or on streets close by.

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Sauberkeit

Viele Gäste fanden die Zimmer und Gemeinschaftsbereiche sauber und die Betten bequem. Einige berichteten von veralteten Armaturen und gelegentlichen Mängeln wie Staub, Flecken auf der Bettwäsche oder muffigem Geruch sowie einem uneinheitlichen Reinigungsservice.

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10

Maree

13. Nov. 2025

·

Aufenthalt für 2 Nächte

Very clean and friendly staff

4

Gemma

2. Apr. 2025

·

Aufenthalt für 2 Nächte

This was clean but very old. My door to outside kept opening in the night because it wouldn’t latch. The bathroom is very old and needs a revamp. Cobwebs and dirty windows. For $360 a night it’s not worth it.

8

Olivia

26. Juli 2025

·

Aufenthalt für 2 Nächte

Thank you so much for an amazing stay! This property was clean, the bed was comfy, and it is in such a great location - very walkable and close to all the main transportation. The only downside was that the heater in my room didn’t work - however, maintenance was very prompt in attempting to fix this! Whilst it was cold in the room, the sheets were very warm and perfect for the winter season. I’ll definitely want to stay with Novotel again!

8

midori

4. Nov. 2024

·

Aufenthalt für 3 Nächte

清潔で快適なホテルでした。バスタブもあり、嬉しかったです。ワカティプ湖に近く、色々な時間帯の景色を楽しむことができました。クイーンズタウンに来た際にはまた泊まりたいと思います。

6

Megan

18. Okt. 2024

·

Aufenthalt für 2 Nächte

The room was a decent size and the beds were comfortable. Location of the hotel is very convenient. The staff member that checked us in was lovely but the other staff were less than friendly to my friend I was travelling with, and other guest interactions I noticed. It wasn’t until the morning of checking out I noticed my sheets had blood-like/copper-coloured stains. Also on the ground floor you can’t open the outside door without a bunch of people staring directly into your room from only about 2m away.

10

FARIBORZ

6. Nov. 2025

·

Aufenthalt für 2 Nächte

Friendly staff and a very clean place to stay at

8

Shane

22. Aug. 2025

·

Aufenthalt für 5 Nächte

Great place to stay with your family, laundry rooms (2-either side of building- inside) Great buffet breakfast, great bar area.

8

Elena

13. Mai 2025

·

Aufenthalt für 2 Nächte

Big, clean room, bed was very comfortable. Coffee machine, robes and a small balcony with views of the lake. No mini bar. Good customer service. Would stay here again.

2

Bree

16. Feb. 2023

·

Aufenthalt für eine Nacht

Dark dingy room, smelt like mould and after leaving could smell it all through clothes and luggage. Bed sunk in and had a sore back in morning. Only stayed here as had a cancelled flight and there was nothing else, would never ever stay again. Paid less for previous two nights at Scenic Suites and that place puts the Novotel to shame. Paid $340 and it’s worth $100 a night.

6

R M

16. März 2023

·

Aufenthalt für 3 Nächte

Friendly staff Great location Hotel rooms are very tired Rooms clean on surface but dust in corners and no real deep cleans msg apparent. Overpriced for what it is

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Zimmer

Die Zimmer sind kompakt, aber die Betten bequem, aber die Einrichtung und besonders die Badezimmer wirken veraltet, oft mit Badewanne mit Duschvorhang. Lärm kann Zimmer beeinträchtigen, die zur Straße oder zum Flur hin liegen, während einige Seeblick oder Gartenblick und kleine Balkone genießen.

Ähnliche Gästebewertungen

8

Sharon

15. Apr. 2023

·

Aufenthalt für 2 Nächte

Great location as easy to walk to places. Bathroom was a little older with shower over bath and shower curtain

8

David

4. Dez. 2025

·

Aufenthalt für 2 Nächte

Great location. Clean room. Only knock would be the noise from the hallway passes directly to room, which was inconvenient as we were the first room from the elevator.

10

kimberly

6. Feb. 2024

·

Aufenthalt für eine Nacht

perfect location, great room, comfy beds

8

Katherine

2. Sept. 2025

·

Aufenthalt für 2 Nächte

The breakfast buffet is expensive and was not good at all. Also, the rooms are quite small.

8

Roger

25. Okt. 2025

·

Aufenthalt für 5 Nächte

We were expecting more. The decoration was dated and starting to show it. The bath was worn, shower was good. Breakfast was excellent but again the tables and chairs were old and starting to fall apart. For the price it was not value for money. A travel lodge could have been better.

8

Randall

17. Juni 2025

·

Aufenthalt für eine Nacht

Really nice hotel, but the age of the hotel shows in the rooms and bathrooms.

8

LaNae

15. Juli 2024

·

Aufenthalt für 5 Nächte

We were originally put into rm 151 by the entrance and a children’s play area. They were very considerate about changing us to a quieter room. One thing that would change the shower experience is if they would put weight in the shower curtain or something else. It was quite annoying to have the curtain stuck to you during a shower.

8

David

20. Juli 2024

·

Aufenthalt für 5 Nächte

The hotel is perfectly situated right in town on the lake front, but is a little tired. The beds are only double size, which is a squeeze for two people. The rooms are also quite tight. It wasn't bad, but I might try a different hotel next time.

10

Shane

29. Sept. 2025

·

Aufenthalt für 7 Nächte

Location is exceptional, right next to the lake and Queenstown Gardens. A short walk to town, and our room had the most amazing view. Cannot wait to return.

6

Herbert

8. Dez. 2025

·

Aufenthalt für 3 Nächte

We had a room facing the street entrance. It was very noisy in the night with late night revelers and garbage trucks. If you stay here, ask to not have a room facing the street. Also, at checkout, they asked for more money, stating that they had not charged us enough.

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Service

Das Personal wird häufig als freundlich und hilfsbereit beschrieben, wobei die Unterstützung durch den Concierge und den Valet-Service geschätzt wird. Einige Gäste hatten Probleme mit langsamen oder verwirrten Check-ins, wiederholten Problemen mit Schlüsselkarten, Schwierigkeiten, Abteilungen telefonisch zu erreichen, oder Problemen mit der Abrechnung.

Ähnliche Gästebewertungen

6

Sharon

5. Mai 2025

·

Aufenthalt für eine Nacht

The staff on arrival was dismissive and not at all helpful especially when we were trying to find out where to park our car. Room clean close to town. We will not stay there again

8

Candice

11. Aug. 2025

·

Aufenthalt für 2 Nächte

Lovely convenient location but the property is very dated and could do with a refresh and some additional sound proofing. The beds were really comfortable and great water pressure in the showers. However every day our key cards do our room stopped working, sometimes twice a day and we had to keep going back to reception to get new ones - this was so frustrating when we were tired, or carrying shopping or it was late at night. We were never offered any remedy or compensation for the repeated inconvenience either.

10

Patricia

26. Feb. 2025

·

Aufenthalt für 3 Nächte

Staff were wonderful! Great breakfast. Staff helped us with tours and renting a car. I would give everyone there an A for service. Highly recommend this hotel!!

8

Elwyn

5. Okt. 2025

·

Aufenthalt für 3 Nächte

Excellent location. Property is a bit tired, carpet in the hallways need a change. Staff are excellent but no one answers their phone even though I tried many times and all the different areas. No answer from anyone. Breakfast buffet is excellent, rooms are nice, beds are very nice, bathroom bit small.

10

WILLIE

5. März 2025

·

Aufenthalt für 2 Nächte

Staff was very helpful. Room very clean and neat. My wife is allergic to feathers they made sure no feathers were in my room. Just all around excellent service

10

sean

14. Okt. 2025

·

Aufenthalt für eine Nacht

Staff go above and beyond to help the guests, extremely impressed by the extra efforts that staff went to when an elderly couple in the restaurant needed assistance, big shout out to Nancy (hope I got her name right) with helping this couple out, and while doing so she didn't miss a beat with attending to the rest of the guests. Highly recommend the restaurant.

10

kristyn

11. Mai 2025

·

Aufenthalt für 4 Nächte

All the staff have been absolutely fantastic, especially with all the minor things you don’t think off but makes your stay feel much nicer and easier to relax. From the morning staff at breakfast to the valet parking team to the house keeping. Everyone has been so polite and helpful.

2

Kathy

24. Apr. 2025

·

Aufenthalt für 4 Nächte

I paid to Hotels.com in full when I booked this hotel. The credit card transaction went through and I received the receipt. I was told that my payment has been settled in full during check in and check out. However, after i returned home, I found that they charged the credit card I gave them to authorise incidental expenses the whole stay again. I emailed them. They don’t care to find out if it is their mistake and just tell me to ask Hotels.com. But it were your staffs that told me my stay had been paid in full during check in and check out. I did not authorise you to double charge me. The credit card authorisation was meant for additional expenses! Why won’t they charge Hotels.com instead? And Hotels.com has not replied to my enquiry either. The whole experience is very bad. I urge you to be careful and avoid having similar nightmares ever.

6

T G A Buma

7. Apr. 2025

·

Aufenthalt für eine Nacht

Very average reception service. Messages were not received or acted on. Like requesting connecting rooms. Requesting late checkout. Messed up booking, told at arrival only one room booked, when there was clearly two. I would say inexperienced front desk staff.

10

Julie

19. Okt. 2025

·

Aufenthalt für 4 Nächte

Great staff, so helpful and friendly. The property is in an excellent location.

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Lage

Wird durchgehend für seine zentrale Lage am Seeufer gelobt, von der aus die Queenstown Gardens, Geschäfte, Restaurants und Aktivitäten fußläufig erreichbar sind. Lärm von außen kann einige Zimmer beeinträchtigen, beispielsweise durch nächtliche Ruhestörer oder frühe Müllabfuhr.

Ähnliche Gästebewertungen

8

Carla

21. Jan. 2026

·

Aufenthalt für 4 Nächte

Location 10/10

10

Sally Ann Maria

5. Juni 2023

·

Aufenthalt für 3 Nächte

Great location.

10

Dillon

8. Dez. 2025

·

Aufenthalt für eine Nacht

Super convenient location to downtown

10

Catherine

1. Feb. 2024

·

Aufenthalt für 4 Nächte

The location is excellent for enjoying downtown queenstown amenities (food, music, movies, bus, boats, etc) and lakeside beaches, parks, waterfront activity and dining. Truly the best location in town , if not seeking isolation.

10

Gregory

3. Aug. 2025

·

Aufenthalt für 9 Nächte

The property is in a great spot. Easy to walk to restaurants, cafes and shopping. Staff always accommodating if you needed anything.

8

Martin

21. Okt. 2025

·

Aufenthalt für 5 Nächte

The Novotel had a nice charm to it. The location was perfect and all the staff we came across were very friendly and helpful.

10

Sidhesh

10. Feb. 2025

·

Aufenthalt für 2 Nächte

Awesome Location

10

Shane

29. Sept. 2025

·

Aufenthalt für 7 Nächte

Location is exceptional, right next to the lake and Queenstown Gardens. A short walk to town, and our room had the most amazing view. Cannot wait to return.

8

Carole

11. Juni 2023

·

Aufenthalt für 2 Nächte

The location is amazing, the beds comfy, but the hotel really needs to invest in some double glazing. The bins being emptied outside my window at 4am both mornings was so noisy and distracted from what was a good overall stay.

10

Scott

14. Mai 2025

·

Aufenthalt für 2 Nächte

Great location in the heart of Queenstown great hotel

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Gastronomie

Das Frühstück wird für seine Vielfalt und Qualität allgemein gelobt, obwohl einige es als teuer empfinden oder auf zusätzliche Gebühren für Kaffee von einem Barista hinweisen. Einige Gäste berichteten von kalten oder lieblosen Speisen. Die Verfügbarkeit und die Reaktionszeit des Restaurant- und Zimmerservice variieren.

Ähnliche Gästebewertungen

10

RAMESH MOHAN

21. Juni 2025

·

Aufenthalt für 3 Nächte

Location, room is comfy, service was wonderful, breakfast was excellent

6

Lamore

12. Apr. 2023

·

Aufenthalt für eine Nacht

For a buffet breakfast at extra cost, it was terrible. The food was cold and tasteless. The miso soup was cold water. Apart from that, the stay was good.

8

Meegan

2. Dez. 2022

·

Aufenthalt für 7 Nächte

Location is great. Was clean and ok. Restaurant (apart from Breakfast) was never open the whole week we were there but plenty of options around. Buffet breakfast was fairly standard…nothing exciting and same thing each day.

10

Hari

8. Jan. 2024

·

Aufenthalt für 3 Nächte

The breakfast buffet is awesome. The staff are very friendly. The concierge is great and helped us find last minute activities. The onsite laundry is a life saver.

8

Katherine

2. Sept. 2025

·

Aufenthalt für 2 Nächte

The breakfast buffet is expensive and was not good at all. Also, the rooms are quite small.

8

Laurie

10. Jan. 2025

·

Aufenthalt für 2 Nächte

The hotel is beautiful, staff is very friendly, great location, breakfast buffet was delicious, and there is laundry easily accessible. What are my complaints? First, the door of the bathroom is a nightmare. While pretty to look at, the see-thru doors allow the room to light up at night when used. My husband and I would wake each other up whenever we visited it. And, as boomers, we can each visit a couple times a night. Second, we decided we wanted to just order some food at the restaurant to take to our room. We went to restaurant and were told to call for room service or to order at bar. We decided to order from room. Went to room, called restaurant, then bar, then the front desk because no one answered at any number. Then we had to go back to bar to order in person and told to wait for food delivery in room. Kind of a pain.

8

Aaron

30. Nov. 2025

·

Aufenthalt für 3 Nächte

Pros: great central location, good views, front desk and concierge friendly and helpful. Cons: carpet seen better days, bathroom needed an upgrade, paid "barrista coffee" at breakfast undrinkable.

8

Shane

22. Aug. 2025

·

Aufenthalt für 5 Nächte

Great place to stay with your family, laundry rooms (2-either side of building- inside) Great buffet breakfast, great bar area.

10

Christopher David

20. Juli 2024

·

Aufenthalt für 7 Nächte

Excellent stay this July. Hotel is in the perfect position - right next to the lake but a block and a half away from any nightlife. Staff were all very friendly. breakfast was great value and had good variety. Would stay here again.

8

Arlette

27. März 2023

·

Aufenthalt für eine Nacht

The breakfast buffet is definitely a treat!

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Monat	Durchschnittspreis
Januar	269 $
Februar	377 $
März	299 $
April	248 $
Mai	150 $
Juni	152 $
Juli	245 $
August	224 $
September	207 $
Oktober	204 $
November	252 $
Dezember	273 $

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22 $266	23 $213	24 $199
25 $185	26 $199	27 $183	28 $234	29 $207	30 $189	31 $188

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
1 $224	2 $239	3 $250	4 $260	5 $529	6 $265	7 $237
8 $264	9 $286	10 $208	11 $252	12 $296	13 $306	14
15 $273	16 $295	17 $290	18	19	20 $311	21 $311
22 $298	23 $298	24 $268	25 $311	26 $280	27 $295	28
29 $277	30 $287

Novotel Queenstown Lakeside

Preise für Novotel Queenstown Lakeside

Monatliche Durchschnittspreise

Über diese Unterkunft

Lage

Zimmeroptionen

Apartment, 1 Schlafzimmer, Seeseite

Standardzimmer, 1 King-Bett

Doppelzimmer, 2 Doppelbetten, Seeseite

Standardzimmer, 1 Queen-Bett

Zimmer, 1 King-Bett, Seeseite

Standard-Doppelzimmer, 2 Doppelbetten

Gästebewertungen zu Novotel Queenstown Lakeside

Wer übernachtet hier?

Was Gäste sagen

Richtlinien der Unterkunft

Hinweise zum Check-in

Kaution

Gut zu wissen

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