Arctic Comfort Hotel

Aucun accueil, pas de lumière dans la chambre, les produits de douche vides, et aucun code d’arriver, ne plus rester deux heures au téléphone pour rester dans la chambre. Et quand il est 2h du matin c’est pas terrible c’est hôtel est décevant

Chambre propre à notre arrivés. Enfin après avoir perdu plus de 45mn à pouvoir rentrer dans la chambre car le code d'accès ne fonctionnait pas si a la porte d'entrée du hall ni sur la porte de la chambre. Le contact avec le numéro d'urgence à été compliqué également mais nous avons fini par y arriver... Il est précisé que la chambre n'est faite dans la semaine que sur demande sauf que c'est avec supplément. Pas très cool. Du coup je pense que lorsque qu'ils ont refait les chambres (très joli d'ailleurs) et ajouter les 3/4 équipements, un petit balai et une pelle dans un coin n'aurais pas été de trop. Bien placé et au calme, nous avons apprécié tout de même notre séjour dans ce lieu, malgré les quelques soucis au départ.

Our door code did not work upon arrival. We had to call the hotel number, as this is an unattended property. If you do not have an active cell plan- this is not for you. The person who answered confirmed our code was correct- just not activated. She stayed on the line until we got into our third floor, walk up room. There is no room refresh during the stay unless you pay extra. We were aware and survived. Bed was adequate. Room storage is non-existent. No closet, no bureau. WiFi worked without issue. TV worked. In room Nespresso worked. Refrigerator worked after we plugged it in. We went to Bonus, picked up ramen, extra espresso pods, sugar and cinnamon rolls. There is a kettle in the room, so hot water is no issue. Bathroom/ shower combo Remove TP roll and towels before using or will be soaked The vending machine, another reviewer mentioned was damaged during their stay, was still damaged. Normally has drinks and sundries, not working. Glass door on one side still broken out. Parking on street in front- we had no difficulty. Street parking is free- rare in Reykjavík No more than a 10 minute drive to anything in the city. Location was good. Restaurants near by. Braud & Co was a 5 minute drive. Our front door code stopped working the day before departure. Some else arriving always let us in. Security issue? Our room code always worked. Final thoughts- driving, with cell phone, fine for one or two nights. Not for longer stays. Not for travelers needing assistance.

The place is very dark inside with no elevator. Despite in hotel description it mentioned airport shuttle, it actually doesn't have shuttle . The restroom has no body wash, and the shampoo was literally empty on our first day, messaged the hotel early next morning, but there was no response. Only response later is about check out time. So we had no shampoo throughout our stay.

We weren’t expecting the check in, so beware. Once the check in time at 3:00 came around, the code they send you works. But, be patient when entering the code for door and room. Walk to city center is over 45 minutes, could catch a bus, but still expect to walk 10-15 minutes. We rented a car and saw all the waterfalls in the area, which is what I would recommend.