Name: Four Points by Sheraton Santiago
Address: Santa Magdalena 111, Santiago, Región Metropolitana de Santiago, CL
Price range: 100 US$–168 US$ per night
Rating: 8.7

Vad gäster tycker

På Four Points by Sheraton Santiago berömmer resenärer genomgående det promenadvänliga läget i Providencia och den vänliga personalen, medan återkopplingen gällande rummen och faciliteterna är mer blandad, med bekväma utrymmen i kombination med föråldrade inslag, enstaka underhållsproblem och en del buller.

Städningen är generellt sett bra, även om flera gäster nämner unken lukt eller mögel och sporadiska missar från städpersonalen. Frukosten är populär, men det finns några kommentarer om begränsat utbud eller dåligt värde; WiFi och luftkonditioneringens prestanda varierar. Sammantaget kan du förvänta dig en bekväm och praktisk vistelse med några föråldrade detaljer.

Faciliteter

Renlighet

Rum

Service

Läge

Måltider

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Faciliteter

Takpoolen erbjuder fin utsikt, men kräver trappor och har ibland varit stängd. Gymmet är väldigt litet; en del gäster uppskattade parkeringsmöjligheter på plats och shuttle-/taxitjänster.

Relaterade gästrecensioner

10

Lisbeth

6 dec. 2024

·

Stannade 2 nätter

Great location, beautiful hotel. Great staff service and offers private shuttles /tours which are provided by amazing staff too. We were able to cruise the city with driver Felipe and he was simply the best.

8

Kevin

6 apr. 2025

·

Stannade 2 nätter

Very nice clean hotel. Not to far from Airport. Rooms had all the needed items. Close to bars and restaurants. Used their taxi service back to the airport, excellent car and good service. Pleasant 2 night stay.

10

esteban

21 feb. 2024

·

Stannade 2 nätter

Mi familia feliz con el hotel. Niñas disfrutaron de la piscina con una profundidad ideal y nosotros del jacuzzi. Hotel limpio y con buen servicio. Fue una estadía confortable. Ubicación excelente.

8

RONALDO

12 juli 2025

·

Stannade 5 nätter

Um dos pontos principais do Hotel é a preocupação com o serviço e oferece ótimo atendimento. Serviço de quarto todos os dias, comodidade do estacionamento e a localização é muito boa. Vc consegue fazer muita coisa a pé. Apenas o café da manhã poderia variar as opções de um dia para o outro, mas está longe de ser ruim.

6

Laura

4 jan. 2025

·

It was very disappointing to see the hotel’s pool was closed. It’s the first picture advertised in Expedia and we book this hotel just because we wanted to enjoy the pool during the Summer in Santiago

8

Luanda

22 jan. 2026

·

Stannade 5 nätter

Localização excelente, em bairro agradável, próximo a parques, restaurantes e outros comércios. Distância caminhavel do parque metropolitano e sua estação de teleférico. Quarto com blecaute e vidros antirruído, perfeito para o sono. Staff solícito, atencioso e eficiente. Bom café da manhã, mas podia variar mais ao longo da semana. Quarto e banheiro acessíveis para cadeirantes muito adequados, mas vale reforçar a necessidade depois de reservar, tivemos que aguardar uma noite para sermos acomodados no quarto correto, mesmo tendo sinalizado no ato da reserva e tendo recebido resposta dizendo que estaria disponível. A piscina fica no terraço, mas o elevador não vai até la. Estacionamento gratuito é um bônus na região.

6

Oliver

31 mars 2023

·

Stannade 1 natt

Comfortable hotel in the centre of STC. Very friendly staff and comfy beds. For a four star hotel, I was however very disappointed of major elements: - the AC in the room is extremely loud; - the gym is very small: you cannot even stretch your legs or use the Swiss balls in it; - my room being above the gym, I was very upset to be woken up at 6am by the noise of someone running on the treadmill.

10

REJANE AJUZ

20 sep. 2024

·

Stannade 4 nätter

O quarto é muito confortável e limpo. Utilizamos a piscina do hotel e também o ofurô. Tudo ocorreu tranquilamente. Tivemos um problema com cobrança do estacionamento o que foi resolvido rapidamente na recepção.

10

john

24 feb. 2025

·

Stannade 2 nätter

The hotel is very clean in a nice area. There are many restaurants within steps and a large shopping mall nearby. The rooms are comfortable. The roof top pool is refreshing on a hot day and has wonderful views. However; you must use two flights of stairs to access it. The breakfast was great with a wide variety of items including fresh omelets.

8

Jesús

25 okt. 2022

·

Stannade 2 nätter

Muy amplias las habitaciones. Lo negativo es que no estaba la piscina disponible habiendo altas temperaturas en la capital.

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Renlighet

Många gäster tyckte att rummen och allmänna ytor var rena, och städningen var generellt sett bra. Flera recensioner noterar unken lukt, mögel eller åldrade badrum och enstaka brister som bortglömd service eller brist på förnödenheter.

Relaterade gästrecensioner

10

Benicio

12 aug. 2024

·

Stannade 7 nätter

Excelente localização, fácil acesso a metro e vários restaurantes próximo, deixou a desejar um pouco com a limpeza, mas de uma forma geral recomendo o hotel

8

Henrique

16 juli 2024

·

Stannade 3 nätter

Bom Hotel, confortável e muito bem localizado. Não prejudicou muito a estadia, mas tivemos alguns problemas de falta de manutenção no quarto (porta papel higiênico quebrado, mal contato no local que coloca o cartão para ativar a eletricidade do quarto) e presença de mofo na fronha do travesseiro. Precisam renovar as instalações.

10

Rodrigo

20 feb. 2026

·

Stannade 3 nätter

Ótimo hotel, muito bem localizado, bom café da manhã, camas confortáveis e limpo.

10

Pablo

20 feb. 2026

·

Stannade 1 natt

The staff was very corteus and the room was clean

10

john

24 feb. 2025

·

Stannade 2 nätter

The hotel is very clean in a nice area. There are many restaurants within steps and a large shopping mall nearby. The rooms are comfortable. The roof top pool is refreshing on a hot day and has wonderful views. However; you must use two flights of stairs to access it. The breakfast was great with a wide variety of items including fresh omelets.

4

Roi

11 dec. 2025

·

Stannade 7 nätter

Hola No me gustó ya que desde el primer día todo estuvo mal. Ej: jabón, shampoo y acondicionador vacíos, informé y un día pusieron uno, al siguiente día otro y me tocó a mí bajar para que me dieran el tercero (el acondicionador). La habitación olía mal, asumo que la alfombra tiene mucho que ver en esto, el baño olía a cañeria, la ducha siempre que la "limpiaban" la dejaban con pelos y hay moho en las esquinas (opte por no aceptar las "limpiezas" algunos días). No me gustó nada, pensé que al informar esto me harían cambio de habitación ya que me estaba quedando más de 7 noches, pero no, decían "lo arreglaremos" y al final preferí callarme ya que me siento incómoda de tener que pedir cosas básicas al uno hospedarse. En fin, no repetiría tampoco recomendaría. Calidad precio no es compatible.

10

Benicio

11 aug. 2024

·

Stannade 7 nätter

Hotel muito bem localizado, cama confortável, deixou a desejar um pouquinho na limpeza

10

Flávio

6 jan. 2026

·

Stannade 6 nätter

Quartos espaçosos e limpos. Café da manhã muito bom e atendimento otimo. Excelente localização.

8

Ricardo

21 juli 2024

·

Stannade 7 nätter

Hotel bem localizado. Quarto já bem usado, com cheiro de mofo. Banheiro relativamente antigo. Carpete no quarto, o que desfavorece para pessoas com questões alérgicas. Travesseiros e camas confortáreis . Café da manhã é apenas razoável.

4

Cesar

3 sep. 2024

·

Stannade 4 nätter

A estadia foi boa, o quarto tinha vista para a cordilheira conforme solicitação. O quarto era limpo, silencioso, cama boa, chuveiro bom. Hotel bem localizado. Só uma ressalva, um dos dia não arrumaram o quarto.

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Rum

Rummen är rymliga och bekväma med bra sängar och en del fin utsikt, men flera gäster beskriver föråldrad inredning och badrum, högljudd eller krånglande AC och en del buller. WiFi-anslutningen varierar.

Relaterade gästrecensioner

8

Cheyenne

24 feb. 2026

·

Stannade 2 nätter

Friendly, helpful front desk staff. Our room (306) over looked an unsightly building next door, air conditioner was very noisy. and bath towels were the size of beach towels. Elevator access to guest room floors should be accessible only with guest room key for security purpose, especially during midnight through morning shift. With your current system, anyone and everyone can access guest floors.

10

Walter

7 nov. 2025

·

Stannade 3 nätter

menú del desayuno poco variable , habitaciones antiguas .

10

Ricardo A C

29 jan. 2026

·

Stannade 2 nätter

Great room, with a wonderful view. Its very close to Costanero Mall, restaurants, bar and coffee shops. Good breakfast, with many options. I really enjoyed my time at the place

10

Agustin

26 apr. 2025

·

Stannade 2 nätter

Excelente ubicación en Providencia cerca de Cenco y con excelentes restaurantes y bares a unos pasos del hotel en zona peatonal. Opción más recomendable que mejores hoteles ubicados en grandes avenidas. Habitaciones modernas grandes y muy confortables. Excelente actitud de servicio del personal

8

Marcelo

6 jan. 2026

·

Stannade 1 natt

Tudo bem , porém os banheiros estão desatualizados , poderiam melhora Do restante muito bom

6

Oliver

31 mars 2023

·

Stannade 1 natt

Comfortable hotel in the centre of STC. Very friendly staff and comfy beds. For a four star hotel, I was however very disappointed of major elements: - the AC in the room is extremely loud; - the gym is very small: you cannot even stretch your legs or use the Swiss balls in it; - my room being above the gym, I was very upset to be woken up at 6am by the noise of someone running on the treadmill.

10

Ronald

14 dec. 2022

·

Stannade 5 nätter

I booked a suite on the top floor. It was well worth the extra cost. Large room, nice bed, and quiet. They gave me a late check out for a small extra charge. Great location within a short walk to the gondola and the Costanera mall.

8

Ines

27 apr. 2025

·

Stannade 3 nätter

Everything was fine except the WiFi quality. We are a working couple and we need connectivity everywhere we go. The WiFi at this hotel was very slow and unpredictable

10

Flávio

6 jan. 2026

·

Stannade 6 nätter

Quartos espaçosos e limpos. Café da manhã muito bom e atendimento otimo. Excelente localização.

8

Indranil

1 jan. 2025

·

Stannade 3 nätter

The hotel is in an excellent location. Walking distance from the Costanera Tower the tallest building in South America that also houses the biggest mall in Santiago. It was also a 15 minute walk from the San Crystobal Hill cable car a must have experience. The only reason I am giving 4’stars is because the thermostat didn’t work at night and the room used to become unbearably hot. The lights switches in the room are also weird and a bit difficult to understand. We had to call the security guard on two nights to help us switch the lights off. Breakfast at the hotel was pretty good. The best part was the hotel staff were super helpful and always smiling and mostly could communicate in English.

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Service

Servicen lovordas ofta som vänlig, professionell och hjälpsam i receptionen, restaurangen och av städpersonalen. En del resenärer rapporterade brister, inklusive inkonsekvent uppföljning av borttappade föremål, förvirring kring frukostinkludering och begränsad hjälp med bagage.

Relaterade gästrecensioner

10

Juan martin

9 sep. 2025

·

Stannade 1 natt

Excelente hotel, la gente , la atencion y sobre todo las personas que limpian , me olvide 2 camperas y me la recogieron y las recibi 10 dias deapues, gracias

10

Vanessa

3 dec. 2024

·

Stannade 2 nätter

Front desk staff spoke english and were all very helpful and friendly

6

Max

11 sep. 2023

·

Stannade 2 nätter

Servicio menos que básico, cero dispón para ayudar con las maletas , el estacionamiento difícil y peligroso. Cero ayuda . No volveré

6

Adalberto

15 aug. 2025

·

Stannade 7 nätter

I had high expectations, but what happened on the last day marked my stay. I forgot my GoPro inside the locker with all the videos from our trip. I contacted the hotel, but they initially informed me they hadn't found it. I requested the hallway video from my floor. They replied me that found the camera, but I've been contacting them for 15 days, and each day there are more difficulties in getting it delivered. My family stay lasted from July 22nd to 29th, 2025. I'm losing hope of getting it back.

10

Rayana

13 aug. 2025

·

Stannade 4 nätter

A localização do hotel é muito boa, fica a dica conhecer o restaurante Baco do outro lado da rua. Os quartos são confortáveis e o atendimento na recepção sempre muito cordial. Ressalva apenas para a cobrança por parte de um dos funcionários do restaurante onde é servido o café da manhã de que o nosso não estava incluido na diária, quando em realidade estava, de forma um tanto vexatória.

4

CRISTIAN

16 jan. 2025

·

Stannade 2 nätter

The hotel is overvaluated, high price for the service and quality received, reception staff not friendly, bathroom items need updating, no service laundry same day, housekeeping delivered my washed clothes in another room. Around the hotel have nice restaurants

4

George

30 dec. 2023

·

Stannade 1 natt

safety concern and experienced one time lost bags during the check-in time.

4

Cristian

19 mars 2023

·

Stannade 1 natt

The room was clean and staff was helpful , but when I checked in a copy of my passport was made . I had a copy of my vacation card in the passport. When the copy was made the vaccination card fell from inside the passport. When I got to my room . I saw the card was gone . I went back to the front desk and asked if they had found my card . The personal looked and yes they had found it . What was disappointing was that the front desk didn’t call me to tell me that they had found my card .

10

Karl

16 okt. 2025

·

Stannade 6 nätter

Bartender Angelica, housekeeping staff, restaurant staff, front desk staff, and doorman are all exceptionally professional in the performance of their duties. And each of them made me feel genuinely welcome to stay in their hotel.

10

Lawrence

2 feb. 2025

·

Stannade 4 nätter

We artived at 10:30 in the morning and they were able to give us a room right away. Major points for this.

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Läge

Utmärkt läge i Providencia, promenadavstånd till Costanera Center, parker och många restauranger, med tillgång till tunnelbanan och en generellt trygg känsla. En del nämner vägarbeten utanför och enstaka buller från gatan eller barer.

Relaterade gästrecensioner

10

Messias

20 jan. 2024

·

Stannade 2 nätter

Excelente localização. Metrô, ônibus, táxi perto.

8

Luanda

22 jan. 2026

·

Stannade 5 nätter

Localização excelente, em bairro agradável, próximo a parques, restaurantes e outros comércios. Distância caminhavel do parque metropolitano e sua estação de teleférico. Quarto com blecaute e vidros antirruído, perfeito para o sono. Staff solícito, atencioso e eficiente. Bom café da manhã, mas podia variar mais ao longo da semana. Quarto e banheiro acessíveis para cadeirantes muito adequados, mas vale reforçar a necessidade depois de reservar, tivemos que aguardar uma noite para sermos acomodados no quarto correto, mesmo tendo sinalizado no ato da reserva e tendo recebido resposta dizendo que estaria disponível. A piscina fica no terraço, mas o elevador não vai até la. Estacionamento gratuito é um bônus na região.

10

Ricardo A C

29 jan. 2026

·

Stannade 2 nätter

Great room, with a wonderful view. Its very close to Costanero Mall, restaurants, bar and coffee shops. Good breakfast, with many options. I really enjoyed my time at the place

10

Agustin

26 apr. 2025

·

Stannade 2 nätter

Excelente ubicación en Providencia cerca de Cenco y con excelentes restaurantes y bares a unos pasos del hotel en zona peatonal. Opción más recomendable que mejores hoteles ubicados en grandes avenidas. Habitaciones modernas grandes y muy confortables. Excelente actitud de servicio del personal

10

Cynthia

19 nov. 2023

·

Stannade 1 natt

Close to a lot of Santiago’s best attractions.

10

Elaine

26 feb. 2025

·

Stannade 3 nätter

Situated in a vibrant area with lots of young people, bars and restaurants. It was within easy walking distance of the Costanera Tower and shopping centre, plus parks. We always felt safe although we typically don't go out at night. There is some road construction going on in front of the building, which causes a bit of dust and noise, however, this didn't affect our stay any.

10

Aladdin

21 jan. 2023

·

Stannade 3 nätter

It’s a very good hotel. The location is more than excellent. In the middle of every thing around. It is beautiful the room is clean. The staff is very helpful.

6

JACOB

7 apr. 2025

·

Stannade 3 nätter

Convenient location. Construction to access the hotel was disturbing.

8

JOSE CARLOS

1 aug. 2025

·

Stannade 8 nätter

Hotel com excelente localização, perto de uma estação de metrô e várias opções de restaurantes, bares e shopping.

8

Indranil

1 jan. 2025

·

Stannade 3 nätter

The hotel is in an excellent location. Walking distance from the Costanera Tower the tallest building in South America that also houses the biggest mall in Santiago. It was also a 15 minute walk from the San Crystobal Hill cable car a must have experience. The only reason I am giving 4’stars is because the thermostat didn’t work at night and the room used to become unbearably hot. The lights switches in the room are also weird and a bit difficult to understand. We had to call the security guard on two nights to help us switch the lights off. Breakfast at the hotel was pretty good. The best part was the hotel staff were super helpful and always smiling and mostly could communicate in English.

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Måltider

Frukosten är populär, med bra variation och möjligheten att få mat tillagad på beställning. Bar- och restaurangpersonal får beröm. En del gäster tyckte att utbudet var repetitivt eller för dyrt, hade funderingar kring matkvaliteten eller upplevde missförstånd kring tillgång/avgifter.

Relaterade gästrecensioner

10

Gustavo

15 juni 2022

·

Stannade 2 nätter

Jose el chef me hizo 2 arepas porque no como pan y me las tuvo listas al desayuno. A pesar de que en Chile no las consumen, me hizo sentir como en mi país, personas como Jose hacen que las experiencias en realidad sean memorables y son artífices del buen servicio.

8

DANIEL FELIPE

17 feb. 2024

·

Stannade 4 nätter

Adoramos nos hospedar no hotel. O quarto era espaçoso, cama super confortável, tudo em ótimas condições. Equipe de atendimento e limpeza nota 10. Se eu puder apenas sugerir algo, é que o café da manhã talvez seja um pouco mais condizente com o valor dos arredores, pois optamos todos os dias pelos cafés na própria rua do hotel. Obrigada e até a próxima.

10

Hector

30 juli 2023

·

Stannade 3 nätter

Food wasn’t so good. Wouldn’t allow access for dinner because they were having a comedy show Friday night. Finally someone let me in

10

Ricardo A C

29 jan. 2026

·

Stannade 2 nätter

Great room, with a wonderful view. Its very close to Costanero Mall, restaurants, bar and coffee shops. Good breakfast, with many options. I really enjoyed my time at the place

10

Rayana

13 aug. 2025

·

Stannade 4 nätter

A localização do hotel é muito boa, fica a dica conhecer o restaurante Baco do outro lado da rua. Os quartos são confortáveis e o atendimento na recepção sempre muito cordial. Ressalva apenas para a cobrança por parte de um dos funcionários do restaurante onde é servido o café da manhã de que o nosso não estava incluido na diária, quando em realidade estava, de forma um tanto vexatória.

10

Felipe

28 feb. 2022

·

Stannade 1 natt

Lots of restaurants around the hotel, an unbelievable breakfast. Great stay.

10

john

24 feb. 2025

·

Stannade 2 nätter

The hotel is very clean in a nice area. There are many restaurants within steps and a large shopping mall nearby. The rooms are comfortable. The roof top pool is refreshing on a hot day and has wonderful views. However; you must use two flights of stairs to access it. The breakfast was great with a wide variety of items including fresh omelets.

10

Flávio

6 jan. 2026

·

Stannade 6 nätter

Quartos espaçosos e limpos. Café da manhã muito bom e atendimento otimo. Excelente localização.

8

Indranil

1 jan. 2025

·

Stannade 3 nätter

The hotel is in an excellent location. Walking distance from the Costanera Tower the tallest building in South America that also houses the biggest mall in Santiago. It was also a 15 minute walk from the San Crystobal Hill cable car a must have experience. The only reason I am giving 4’stars is because the thermostat didn’t work at night and the room used to become unbearably hot. The lights switches in the room are also weird and a bit difficult to understand. We had to call the security guard on two nights to help us switch the lights off. Breakfast at the hotel was pretty good. The best part was the hotel staff were super helpful and always smiling and mostly could communicate in English.

10

Gabriela

14 aug. 2023

·

Stannade 6 nätter

El hotel está muy bien ubicado y tiene excelente comida. Lo mejor es la atención del personal, su preocupación y cariño hacia los pasajeros. Víctor, Carmen y Fernanda se esmeran en hacer la estadía muy acogedora. Gracias a Uds. Por hacerme sentir tan bien acogida.

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Månad	Genomsnittligt pris
januari	114 US$
februari	113 US$
mars	126 US$
april	126 US$
maj	110 US$
juni	108 US$
juli	147 US$
augusti	156 US$
september	125 US$
oktober	139 US$
november	156 US$
december	118 US$

sö	må	ti	on	to	fr	lö
1 $100	2 $135	3 $131	4 $143	5 $138	6 $118	7 $118
8 $118	9 $135	10 $134	11 $145	12 $132	13 $115	14 $109
15 $109	16 $135	17 $135	18 $135	19 $138	20 $126	21 $109
22 $104	23 $127	24 $124	25 $139	26 $139	27 $104	28 $100
29 $100	30 $135

Four Points by Sheraton Santiago

Priser för Four Points by Sheraton Santiago

Genomsnittliga priser per månad

Om detta boende

Läge

Rumsalternativ

Deluxe-rum - 1 kingsize-säng

Svit Deluxe - 1 kingsize-säng - hörn

Rum - 1 dubbelsäng

Juniorsvit - 1 kingsize-säng - hörn

Deluxe-rum - 2 dubbelsängar

Gästrecensioner för Four Points by Sheraton Santiago

Vem bor här?

Vad gäster tycker

Boendets policy

Instruktioner för incheckning

Bra att veta

Tillval

Priser för kommande datum

sö	må	ti	on	to	fr	lö
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21 $168	22 $168	23 $121	24 $109
25 $117	26 $132	27 $131	28 $138	29 $147	30 $109	31 $118