Name: Novotel Southampton
Address: 1 West Quay Road, Southampton, Hampshire (condado), GB
Price range: 61 US$–208 US$ per night
Rating: 7.8

Opiniones de los huéspedes

En el Novotel Southampton, los viajeros destacan su ubicación muy conveniente para las estaciones de tren y autobús, las tiendas y las terminales de cruceros, así como su personal amable y servicial, y sus útiles instalaciones de ocio, aunque también señalan cierres ocasionales y un aparcamiento de pago que puede ser costoso.

Las habitaciones suelen ser espaciosas pero anticuadas, y muchos mencionan la falta de aire acondicionado, lo que provoca noches calurosas, además de algo de ruido procedente de las calles o pasillos cercanos y distribuciones que separan el aseo del baño. Las opiniones sobre la limpieza son variadas, desde espacios impecables hasta alfombras manchadas y alguna que otra falta de mantenimiento o limpieza. El desayuno suele ser elogiado, aunque algunos huéspedes consideraron que el precio era elevado, la comida a veces tibia u opciones limitadas de servicio de bar y a la habitación. Puede esperar una base conveniente con un servicio amable y comodidades sencillas y anticuadas.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

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Instalaciones

Agradecen la pequeña piscina, la sauna y el gimnasio cuando están disponibles, pero hay informes recurrentes de cierres o límites estrictos de capacidad. El aparcamiento de pago en el lugar es conveniente, pero caro y puede llenarse rápidamente.

Reseñas de huéspedes relacionadas

10

ROSHNI

18 jul 2023

·

Se alojó 1 noche

Parking is very expensive

4

Shuk

31 jul 2025

·

Se alojó 1 noche

Hotel.com did not update the information of the amenities, the swimming pool of this hotel has been closed since the beginning of 2025. Many families with children are so disappointed for this. We booked this hotel based on the information on Hotel.com website

10

Gillian

13 jun 2024

·

Se alojó 2 noches

One of two elevators not working during my stay. Elevators very small. Restaurant service very slow. Receptionists excellent. Room also excellent.

10

Bharat

12 jul 2024

·

Se alojó 1 noche

Expensive parking

6

Nick

4 jun 2024

·

Se alojó 1 noche

Use of facilities was disappointing, pool would only take 12 people, and was first come first serve and managed poorly with no system in place to arrange use of this

10

Kirsty

27 nov 2025

·

Se alojó 2 noches

Room was spotless. Loved the swimming pool and sauna. Very easy to get to Southampton train station and airport, making it a convenient venue for a conference.

8

Judith

5 oct 2025

·

Se alojó 3 noches

Pool was not open . I booked this hotel to be able to use the pool I was disappointed on arrival to be told pool out of use .

6

Attila

11 mar 2025

·

Se alojó 3 noches

Once a good hotel trying to do its best, with cleanliness being the biggest weakness. The chargeable car park is shared with 3 hotels and prepaid parking is based on first come first served.

10

Rachel

13 nov 2024

·

Se alojó 1 noche

Friendly staff. Very clean. Enjoyed a swim but pool is small so don’t be disappointed if you are a pro swimmer fine for me dawdling up and down with it to myself. Lovely sauna. Breakfast is a bit expensive so didn’t bother with that. Bed was comfy and warm.

8

Nicholas

14 nov 2025

·

Se alojó 1 noche

Friendly and helpful staff, great fitness centre and pool, good breakfast and nice atmosphere

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Limpieza

Las opiniones son variadas: muchos huéspedes encontraron las habitaciones muy limpias, mientras que otros notaron alfombras manchadas, polvo u ocasionales fallos de higiene (por ejemplo, hormigas en el desayuno).

Reseñas de huéspedes relacionadas

6

Sarah

9 nov 2024

·

Se alojó 1 noche

Reception, bar and restaurant areas were pleasant and well presented. All staff were friendly and efficient. The room was warm and there was no air conditioning ( we were aware of this when we booked). A fan was present in the room which we used. When we looked closer at the room condition it was clear that although clean, areas such as the shower could do with some repair. This wouldn’t put us off returning as it was mostly cosmetic. We had paid for breakfast when booking and found the buffet to have a good variety of options which were all of decent quality. The location of the hotel means that we would stay here again as the good points outweighed any bad.

8

Kaviraj

27 oct 2025

·

Se alojó 1 noche

Room was cleaned but dated

10

stuart

1 nov 2025

·

Se alojó 2 noches

Clean and staff were very nice and helpful

10

Kirsty

27 nov 2025

·

Se alojó 2 noches

Room was spotless. Loved the swimming pool and sauna. Very easy to get to Southampton train station and airport, making it a convenient venue for a conference.

6

Lesley

13 nov 2024

·

Se alojó 1 noche

Unfortunately hotel room dated and lack of cleanliness

2

Byeong

8 may 2025

·

Se alojó 2 noches

The hygiene of the breakfast restaurant is a problem. There were several ants crawling on the food display table, and it was very unpleasant that the staff didn't even try to catch them after I informed them. During my two-day stay, I was supposed to receive two bottles of water per day, but instead, I was only given two bottles at once. When I asked for a refill of the water the next day, they refused. Additionally, the facilities seemed outdated, and I felt that it did not meet the standards of a four-star hotel, but rather fell short of even a two-star rating. - [ ]

6

Claire

28 oct 2025

·

Se alojó 1 noche

The room was very clean and sraff were polite

4

Nicole

22 oct 2025

·

Se alojó 1 noche

Room was very hot as no aircon,although a fan was provided this was quite loud. Could do with a bit updating as the room was quite dirty and old. Not quite the 4 star i was hoping for

10

Judith

29 mar 2024

·

Se alojó 4 noches

Very comfortable and quiet room , clean but a bit tired , carpet had some dreadful stains .

6

Ian

2 ene 2025

·

Se alojó 1 noche

Room cold n tired. Heating turned up but still cold, carpets very stained

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Habitaciones

Las habitaciones son espaciosas pero anticuadas, sin aire acondicionado, lo que provoca noches calurosas; algunos señalan ruido de la calle o del pasillo, sofás cama incómodos y la distribución separada del aseo.

Reseñas de huéspedes relacionadas

8

Kelly

5 abr 2024

·

Se alojó 1 noche

Hotel was conveniently located. Room had a seperate WC to the bathroom. Room was incredibly hot at night.

6

Marius

9 oct 2025

·

Se alojó 1 noche

The hotel has potential but clearly is not at a 4 star level. The room did not have A/C which proved to be an issue as the room got very hot for some reason. More importantly, the shower did not work properly neither in terms of fixtures (which appeared to be loose) nor in terms of the temperature (I could not get the water beyond lukewarm level despite trying everything)- here I am not sure if it wasn’t “too late” as my shower was around 11pm..Anyways, sink water seemed OK when I used it temperature wise. On the positive side, there is a small gym and also a poll (small too- also not usable at the time of this review) and a sauna. Again, some care and love would be appreciated in terms of these facilities. Size is also insufficient for how large is the hotel. Staff was nice and trying to accommodate as best they could. Big issue is also the noise from the nearby highways where Batmans and Robins are up till mightnight and early risers too. Overall I would say, a 6/7 out of them. With some improvements, it could be a good one, as location is good and there is potential.

8

martin

21 may 2024

·

Se alojó 6 noches

Stay OK, I usually stay here, more out of habit now (better the devil you know)... but a few tips. 1. room position is important. No aircond, so May to Septmeber can be hot. Make sure you're on the East carpark side, other side is much hotter. Also, make sure you're away from the lifts (noisy talking lifts, noisy people... the further you are south the less people walk by shouting, and bratty children). 2. Carpark now running at 90% capacity minimum... Often no parking after you have paid your 10 quid a day - annoying... be aware you can park on the west side behind the hotel... bounce up the kerb in the loop, onto the knobbly concrete/grass area, park right round the back... you have PAID, they must supply parking. 3. Restaurant probably privately owned so expensive, but very nice bar meals. Breakfast has 6 staff wandering around, little wonder it is so expensive.

6

Ruth

28 feb 2023

·

Se alojó 2 noches

Booked room for 3 adults and 1 child lovely double bed but awful sofa bed terrible night sleep for two guests

6

james

9 jun 2025

·

Se alojó 1 noche

Needs updating stuck in the 90s! Bathtub very high to get in and out of for showing. Sofa bed for 3rd person really uncomfortable, springs in ribs!

6

Charlotte

9 jun 2025

·

Se alojó 1 noche

Needs updating, its's stuck in the 90s. Way Overpriced

6

Marilyn

8 jul 2025

·

Se alojó 1 noche

Easy walkable location from Southampton Central (5min). There’s a McDonalds across the parking lot that we had dinner and breakfast at. It was easy to book a cab for the cruise ship terminal on the self-service tablet in the lobby and the cab arrived within a few minutes. The location is outside the old part of the town so it’s not very scenic but was good for what we needed. There were three of us in the room and the pull out bed was bit squeaky with some springs sticking out. There is no AC and just a table fan so it was quite warm at night. Overall we would stay here again. The room isn’t fancy but serviceable and clean and we had no serious issues beyond being a bit warm at night.

8

WEN

12 jun 2025

·

Se alojó 1 noche

walking distance to cruise terminal. The amenities are outdated

6

Herb

19 jul 2023

·

Se alojó 2 noches

Just be aware there is no air conditioning in these rooms. Also for safety reasons (I'm guessing) the window only opens an inch or two so not much help at night. There was a fan in the room so that helped somewhat.

8

Marius

23 oct 2025

·

Se alojó 2 noches

Room was bit noisy..highway close by. Staff amazing as usual. Good ammenities, Pool working. If someone the soundproofing could improve it would be an amazing spot.

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Servicio

El personal es ampliamente descrito como amable y servicial, con varias asistencias destacadas, aunque algunos huéspedes informan de un registro de entrada lento o inconsistente y errores administrativos ocasionales.

Reseñas de huéspedes relacionadas

10

Gareth

5 oct 2023

·

Se alojó 1 noche

Excellent stay. The evening meal in the hotel restaurant was the best hotel meal we’ve had in years!! All the staff had a great attitude, and were really helpful. We will always try and use this hotel whenever we are in Southampton.

8

Alan

19 ago 2025

·

Se alojó 1 noche

Helpful and friendly staff at reception and in breakfast room. Good location for station and for exploring the town.

10

Alexandra

11 dic 2022

·

Se alojó 1 noche

Room was clean and spacious. Bed was comfy. Staff were very nice on reception and made you feel really welcome. Very helpful

10

Paul

27 sept 2025

·

Se alojó 1 noche

The staff was very helpful especially given our late arrival. They helped printing tags and were very friendly.

6

robert

13 nov 2024

·

Se alojó 2 noches

Going down to breakfast after my first nights stay they had no record of me being in a room. It transpired that in arrival I had not been logged onto the computer and although given my room cards I was not officially there. This obviously raises concerns should I have needed to be contacted or any emergency. All was rectified for the following morning

10

Kimberly

20 feb 2025

·

Se alojó 1 noche

I appreciated the staff for many reasons. I did have to wait for my room after getting off the cruise ship early and expected that. I worked and took a nap in the lobby. One very kind young man who was working in the dining/kitchen department approached me when I woke up to ask if I was ok. He told me he had been very worried about me but when he asked his manager if he should wake me up, he told him to let me sleep. He just wanted me to know he kept an eye on me to make sure I was ok. How sweet is that?! Later that night I was chilled and my room wasn't warm enough. The front desk staff brought me a folded double duvet and a space heater and I slept soundly and warmly all night. I feel they all went above and beyond. The proximetry to the train station is a bonus.

10

Janet

20 jun 2025

·

Se alojó 1 noche

Stayed here for one night before embarking on a cruise ship. Cathy the receptionist was extremely helpful when my husband discovered he had forgotten to print some documents he needed for parking at cruise terminal. We were upgraded as it was our Ruby Wedding Anniversary and as a real treat was greeted with a lovely dessert treat saying Happy Anniversary and drinks voucher. Whole experience was 10/10 and a big thank you to Cathy and staff again. You made us a very happy couple .

10

Graham

25 ago 2025

·

Se alojó 1 noche

Very comfortable hotel with very goods staff

8

Patrick

6 may 2023

·

Se alojó 1 noche

Nice hotel, great breakfast. Decent, quite large rooms. Reception personell really really bad: Getting breakfast added to our already paid rooms was kind of impossible, took the breakfast manager get involved and then it worked. But getting then the right invoice with company adress on it was another nigthmare. I see a lot of hotels as being flight crew, but this receptionists are really extremely bad.

6

amardeep

21 jul 2023

·

Se alojó 1 noche

My experience staying at Novotel Hotel in Southampton. the hotel's location was convenient. However lack of air conditioning, which made the room uncomfortably hot. It's unfortunate that the small window opening didn't help much due to the noise from the busy main road. Additionally, it's disappointing that the check-in process was slow with only one staff member attending to eight people waiting. This could be improved to enhance the overall guest experience.

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Ubicación

Muy conveniente para la estación de Southampton Central, los enlaces de autobús, las tiendas y las terminales de cruceros; muchos huéspedes van andando a los lugares de interés y a los embarcaderos.

Reseñas de huéspedes relacionadas

8

David

24 ene 2025

·

Se alojó 3 noches

The hotel was well located near the bus and train stations. A quick walk into city centre. The hotel was under renovation so difficult to comment on the amenities.

8

ALLISON DAWN

16 nov 2024

·

Se alojó 5 noches

Close to train station, and bus station Ideal for shopping central all close by

10

WENDE

28 nov 2024

·

Se alojó 1 noche

Close to port and bus and train terminal

10

Robert

14 nov 2025

·

Se alojó 7 noches

I always book this hotel because it is so convenient. Three minute walk to either the train station, or the bus station. Five minute walk to the shopping mall.

10

Brad

14 jul 2025

·

Se alojó 1 noche

Would def stay again. Note that there is no AC in this hotel. They do provide a fan but it was quite warm even with. Kudos for doing their best given the heat. Stayed here for one night prior to cruising — can walk to cruise ship from hotel no problem. Lots of things to in the area. Very close to Southampton central station as well.

10

Maria

30 may 2024

·

Se alojó 1 noche

Booked to be as close to the train station as possible and it is actually the nearest, just across the road from the station and nearest to the cruise terminal as well (app 25 minute walk or a taxi app £10) - I was meeting my daughter for her birthday, she works on the ships, so it was an ideal spot. Walking distance to the centre of Southampton too. Staff were really nice, loved having the pool, sauna and gym included. All in all great value.

8

Terri

28 oct 2024

·

Se alojó 3 noches

We stayed 3 nights at Novotel. The location is excellent for a pre-cruise stay. It is near stores and restaurants. Staff was helpful.

8

brad

13 abr 2025

·

Se alojó 1 noche

Easy walk to City Cruise Terminal if your ship is docked at that one.

10

Margaret

10 feb 2025

·

Se alojó 2 noches

Perfect location for arriving and departing by train. Central enough to walk round the city and explore.

10

John

26 dic 2024

·

Se alojó 1 noche

Excellent location for train from London and to cruise port. Clean room and friendly staff

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Comida

El desayuno es frecuentemente elogiado por su variedad y calidad, aunque algunos lo encontraron caro o tibio; las opciones de servicio a la habitación son limitadas, pero las comidas en el restaurante suelen impresionar.

Reseñas de huéspedes relacionadas

10

Gareth

5 oct 2023

·

Se alojó 1 noche

Excellent stay. The evening meal in the hotel restaurant was the best hotel meal we’ve had in years!! All the staff had a great attitude, and were really helpful. We will always try and use this hotel whenever we are in Southampton.

10

David

5 mar 2024

·

Se alojó 1 noche

A nice stay for a budget hotel. We enjoyed a quick dip in the pool and a sauna after. The room was nice and spacious. Good location to restaurants and the Mayflower theatre. I would stay here again for the price. The only thing I don't agree with and did not pay for was the breakfast. Too expensive!!!!!!

8

Jane

7 ago 2025

·

Se alojó 1 noche

Stayed overnight ready to join cruise ship the following day. Very convenient for the cruise terminal. Plenty of parking, quick check in. Room was a good size with fridge, complete with iron and safe. Everything you need for your stay. The toilet is separate from the bathroom which is ok but not much room. Wasn’t a huge variety on the menu for room service however I did have the soup of the day which was tomato. Homemade, piping hot when it arrived and was delicious. It was quick service with payment there and then so no waiting around to check out in the morning. Just drop your key in the drop off box and off you go. Very efficient! I would definitely stay here again.

8

Alexandra

30 jul 2025

·

Se alojó 2 noches

The room was a good size and clean if a bit dated; the beds were very comfy, and we certainly appreciated the fan overnight. The bar and restaurant staff were particularly friendly and helpful. The buffet breakfast had a great selection of food, but the absolute winner for my 9-year-old was the automatic pancake maker and giant Nutella Dispenser. We would definitely stay here again.

8

DEREK

7 sept 2024

·

Se alojó 1 noche

Great dining area and breakfast. Staff very attentive

10

Arthur

14 ago 2023

·

Se alojó 1 noche

Great location, good breakfast and bar service. Good pool and gym

2

Byeong

8 may 2025

·

Se alojó 2 noches

The hygiene of the breakfast restaurant is a problem. There were several ants crawling on the food display table, and it was very unpleasant that the staff didn't even try to catch them after I informed them. During my two-day stay, I was supposed to receive two bottles of water per day, but instead, I was only given two bottles at once. When I asked for a refill of the water the next day, they refused. Additionally, the facilities seemed outdated, and I felt that it did not meet the standards of a four-star hotel, but rather fell short of even a two-star rating. - [ ]

8

Nicholas

14 nov 2025

·

Se alojó 1 noche

Friendly and helpful staff, great fitness centre and pool, good breakfast and nice atmosphere

10

Ken

24 mar 2025

·

Se alojó 1 noche

Breakfast was very good - with plentiful items.

10

Pamela

13 oct 2024

·

Se alojó 1 noche

Lovely stay with friends. Reception staff really helpful. Breakfast food ok lots of choice but cooked breakfast only luke warm. Bathroom a little dated, and shower good do with an overhaul.

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Mes	Precio medio
enero	73 US$
febrero	77 US$
marzo	96 US$
abril	104 US$
mayo	155 US$
junio	178 US$
julio	169 US$
agosto	156 US$
septiembre	184 US$
octubre	109 US$
noviembre	85 US$
diciembre	88 US$

DO	LU	MA	MI	JU	VI	SA
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19 $147	20 $201	21 $132	22	23 $193	24 $148
25 $84	26 $87	27 $93	28 $107	29 $103	30 $179	31 $141

DO	LU	MA	MI	JU	VI	SA
1 $73	2 $107	3	4 $116	5 $106	6 $208	7 $109
8 $64	9 $100	10 $105	11 $84	12 $125	13 $76	14 $74
15 $70	16 $75	17 $84	18 $84	19 $124	20 $114	21 $92
22 $61	23 $76	24 $105	25 $86	26 $93	27 $114	28
29 $85	30 $77

Novotel Southampton

Precios para Novotel Southampton

Precios medios mensuales

Acerca de esta propiedad

Ubicación

Opciones de habitación

Habitación estándar, 2 camas individuales

Habitación superior, 1 cama de matrimonio con sofá cama

Habitación doble superior, 1 cama doble, accesible para personas con discapacidad

Habitación ejecutiva, 1 cama de matrimonio con sofá cama

Habitación estándar doble, 1 cama doble, accesible para personas con discapacidad

Habitación estándar, 1 cama de matrimonio con sofá cama

Reseñas de los huéspedes sobre Novotel Southampton

¿Quién se queda aquí?

Opiniones de los huéspedes

Política del establecimiento

Instrucciones para la entrada

Interesante

Extras opcionales

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