Name: Mercure Swansea Hotel
Address: Phoenix Way, Swansea, Swansea, GB
Price range: 62 $–127 $ per night
Rating: 7.78

Was Gäste sagen

Zusammenfassend lässt sich sagen, dass das Mercure Swansea Hotel in aktuellen Bewertungen für freundliches und hilfsbereites Personal gelobt wird, während die Zimmer häufig als veraltet, aber komfortabel beschrieben werden. Es gibt gemischte Rückmeldungen bezüglich Sauberkeit und Instandhaltung, eine ruhige Lage außerhalb der Stadt und ausreichend Parkplätze, die von vielen Gästen hervorgehoben werden.

Die Gäste loben einladende Gemeinschaftsbereiche, eine angenehme Bar und ein Restaurant sowie hundefreundliche Zimmer, während die Auswahl oder die Preise in der Bar und gelegentliche Lärmbelästigung durch Veranstaltungen kritisiert werden. Mehrere Bewertungen erwähnen Flecken auf den Teppichen, abgenutzte Badezimmer, schwachen Wasserdruck oder Probleme mit der Temperaturregelung sowie gelegentliche Ausfälle der Heizung oder des Warmwassers. Das Frühstück wird von vielen gerne genossen, aber an manchen Morgen fühlte es sich eingeschränkt oder durchschnittlich an. Insgesamt können Sie freundlichen Service und ein gutes Preis-Leistungs-Verhältnis in einem älteren Hotel erwarten.

Ausstattung

Sauberkeit

Zimmer

Service

Lage

Gastronomie

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Ausstattung

Die Gemeinschaftsbereiche, die Bar und das Restaurant sind angenehm, und es gibt viele kostenlose Parkplätze. Mehrere Gäste schätzten auch die hundefreundliche Ausstattung. Zu den Nachteilen gehören eine begrenzte oder teure Auswahl in der Bar, gelegentliche Schließung der Bar bei Nacht und das Fehlen von Ladestationen für Elektrofahrzeuge.

Ähnliche Gästebewertungen

8

Duane

9. Aug. 2025

·

Aufenthalt für eine Nacht

Not a bad place, room was a nice size with comfy bed, tea/coffee making, nice bathroom. Checkin/out very easy. Ample free parking. Good bar and restraunt. Staff very friendly and helpful.

6

Rizvan

31. Aug. 2023

·

Aufenthalt für 3 Nächte

Swift check in and friendly reception staff. Rooms and corridors look tired and worn can do with a refurb. Lobby area is decent and plenty of seating. Breakfast had a good veriety and all was well and regularly topped up. Kelly stood out for service from the breakfast area, happy to deal with specific dietary needs and hot drinks such as hot chocolate for the kids. Car park was busy but good cctv coverage. In this day and age, surprised no EV charging facilities. Overall, disappointed about how worn the rooms were, average hotel but expected better room standards.

8

robert

10. Nov. 2024

·

Aufenthalt für 2 Nächte

Two night stay overall good. Much improved device and food compared to our stay two years ago. If the menu for food is important to you then be aware that the menu on the web covers samples from across all the mercure hotels . Some items are not available in Swansea The same is true of the bar stock. No alcohol free beers available. So much for encouraging no drink and driving prior to Christmas

8

Sandra

26. Mai 2025

·

Aufenthalt für 4 Nächte

Good car park. Lounge/entrance area and bar area very pleasant.

8

Gerald

11. Feb. 2025

·

Aufenthalt für eine Nacht

A very handy hotel for visiting Swansea or Morriston including the hospital, some 10 to 15 minutes drive away. Clean, reasonably comfortable, heating and hotwater problem was obvious during our stay. Good service, nice food and a large bar/ lounge on site . Free parking with some dog friendly rooms.

10

Dafydd

31. Dez. 2023

·

Aufenthalt für 3 Nächte

Great stay, hotel was quite and importantly for us dog friendly

8

Ceri

5. Mai 2023

·

Aufenthalt für eine Nacht

Overall very good and convenient Disappointed the hotel bar is not available at night.

10

jepson

12. März 2025

·

Aufenthalt für eine Nacht

Really decent food, nice lobby, restaurant and bar area. Rooms a little dated.

10

natalie

13. Feb. 2023

·

Aufenthalt für eine Nacht

Overall an excellent hotel. It was so lovely to be welcomed with our dog.

8

Russell

18. Juni 2025

·

Aufenthalt für eine Nacht

We only stayed the one night as a stopover. The welcome from Summer on reception was cheerful and helpful, despite being late in the day. After a long journey the Welsh cakes were a nice treat. The bar was comfortable, but the furniture needs a clean. The menu was varied and the food freshly prepared. The bar staff were friendly and professional. Plenty of parking and quiet area.

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Sauberkeit

Die Rückmeldungen zur Sauberkeit sind gemischt: Viele fanden die Zimmer und Gemeinschaftsbereiche sauber, aber es gibt wiederkehrende Berichte über Flecken auf Teppichen, Schimmel in Badezimmern oder an Vorhängen sowie gelegentliche Versäumnisse der Reinigungskraft.

Ähnliche Gästebewertungen

2

Chris

24. Aug. 2025

·

Aufenthalt für eine Nacht

Rooms very very dated and not clean awful disgusting stains on the carpets more animals than people Never again!!!

8

Laura

17. Sept. 2023

·

Aufenthalt für 2 Nächte

Affordable and very clean!

10

Sarah

23. Feb. 2023

·

Aufenthalt für eine Nacht

No grumbles about this place, an absolute bargain, comfy beds and very clean!

8

Paul

5. Nov. 2025

·

Aufenthalt für eine Nacht

Very friendly staff on check in and check out,Clean room and very comfortable bed.

4

Raimondas

18. Aug. 2025

·

Aufenthalt für eine Nacht

Good location and breakfast. Dirty room, beds broken, no aircon, fans dusty, leaking water from the shower, wet spot on the carpet because of leak somewhere. Dirty car park. Definitely not worth money they charge.

4

Laura

29. Okt. 2024

·

Aufenthalt für eine Nacht

Main bar area is decorated really nice. That is where the positives end. Bedrooms are dated and dirty. In desperate need of an update.

6

James

26. Aug. 2025

·

Aufenthalt für eine Nacht

Average, definitely not a 4 star hotel. 3 at best. The downstairs area around reception and restaurant was nice but the room needs some serious work done. Obviously hasn't been updated/renovated/maintained in quite some time. Carpet was filthy, chairs very dirty and the bathroom really needs to be re done. Bed was clean and comfy, shower warm, everything else needs work. Bit disappointing really.

10

Catherine

15. Nov. 2025

·

Aufenthalt für eine Nacht

Everything fine and clean.

8

Ryan

25. Juni 2024

·

Aufenthalt für eine Nacht

Nice staff, nice breakfast. The rooms were a little “tired” and dated, although the rooms were cleaned in general I found the carpets were stained, the curtains had a bit of mould on them and the furniture were worn out.

8

Vicky

17. Okt. 2024

·

Aufenthalt für eine Nacht

Nice hotel in a convenient location. Room nice and clean and comfortable.

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Zimmer

Die Zimmer werden häufig als veraltet beschrieben, obwohl die Betten im Allgemeinen komfortabel sind und einige Zimmer geräumig oder ruhig sind. Lärm durch dünne Wände oder knarrende Böden sowie Probleme mit der Temperaturregelung oder den Badezimmerarmaturen werden von mehreren Gästen erwähnt.

Ähnliche Gästebewertungen

8

Sam

6. Aug. 2024

·

Aufenthalt für 5 Nächte

Plus points: Had a pleasant stay at Mercure Swansea. Room was big, bed was comfortable, whole place was very clean, and hotel was conveniently situated to get into city centre. Minus points: My wife found that the hot water was not hot enough for her bath (though it was warm enough for me!). We were offered vouchers for breakfast for £12 when we arrived which we bought for 2 mornings of our stay but they weren’t great value. The receptionist said he “would give us £10 if we couldn’t find what we wanted on the breakfast menu- they had everything!”. This was a bold statement and I claim my tenner, as there was no porridge, no bananas and no croissants on the mornings when we had breakfast in the hotel. Which was disappointing frankly. I ended up having cereal and toast, and fruit juice and coffee. I’m pretty sure that would’ve cost less than £12 elsewhere.

8

Paul

23. Juli 2025

·

Aufenthalt für eine Nacht

Rooms a little dated.

6

Sally

17. Apr. 2024

·

Aufenthalt für 2 Nächte

Easy to reach shopping area like Tesco, Tim Hortons. Just can easy to hear the sound from up stair or outside the corridors.

8

Christine

18. Juli 2024

·

Aufenthalt für 2 Nächte

Ideal, quiet location and plenty of parking. Rooms are comfortable, clean and nice touch having a sofa to sit on. Booking in was very easy with pleasant staff. We didnt eat in restaurant so can't comment on food.

8

Louise

20. März 2025

·

Aufenthalt für eine Nacht

Heater not on so cold room. Then was too hot. Please leave heater on a reasonable temperature for guests Good breakfast

8

Andrea

15. Juli 2025

·

Aufenthalt für eine Nacht

We only stayed one night so the hotel was ok, it seems a little old and run down, and the sink in my room was blocked and drained away slowly. I did not report this until the morning of departure as it was too late by the time we used the sink in the bathroom.Staff were all very friendly.

8

Susan

5. Sept. 2025

·

Aufenthalt für eine Nacht

The hotel was very convenient for us when we needed to be nearby for an appointment early in the morning. It seems a bit dated but the bed was comfortable. The signs directing to rooms were a bit confusing. There wasn't much tea and coffee provided but I'm sure we could have had more if we had time to ask. There wasn't much room to hang clothes but I guess it's not designed for a long stay. Staff very helpful, particularly on reception. Food was tasty and well presented.

8

Melanie

29. Okt. 2025

·

Aufenthalt für eine Nacht

Communal areas look lovely, bed was very comfortable and I slept really well. The room is dated and had some wear and tear. I would stay here again though. Food was good too.

8

Chris

4. Apr. 2023

·

Aufenthalt für 3 Nächte

The hotel is clean, with good free parking and friendly staff. It is a little dated I guess which doesn't particularly matter except for the fact all the floors in the rooms and corridors upstairs creak. Everytime someone went past my room it was quite loud and creaky. Also the tap in my bathroom leaked, so as soon as you turned it on it flooded the sink area.

6

Caroline

28. März 2025

·

Aufenthalt für 2 Nächte

Average hotel. Room was ok but the bed was very small for two people. Walls were very thin making it a quite noisy. The breakfast was average. Packets of cereal, not much selection of fruits. Hot counter served dry shrivelled mushrooms and dry hard fried eggs. The staff were really nice and friendly.

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Service

Der Service ist ein starker Punkt, mit durchweg freundlichem und hilfsbereitem Personal an der Rezeption, in der Bar und im Restaurant. Einige Gäste berichteten über Versäumnisse wie langsame Reaktionszeiten, mangelnde Kenntnisse oder uneinheitliche Standards.

Ähnliche Gästebewertungen

10

Clive

18. Mai 2025

·

Aufenthalt für eine Nacht

Good welcome at reception also good service in the bar and restaurant area Clean and will stay again

10

Robert

17. Okt. 2025

·

Aufenthalt für eine Nacht

Staff were lovely and very helpful through my stay, the food in thr evening and breakfast was also very nice.

8

Paul

5. Nov. 2025

·

Aufenthalt für eine Nacht

Very friendly staff on check in and check out,Clean room and very comfortable bed.

10

Gary

12. Okt. 2025

·

Aufenthalt für eine Nacht

The food at the hotel was lovely. We had an evening meal and breakfast. The restaurant staff were very friendly and very attentive. The bar was adequately stocked, but I think they missed a trick. The hotel is pretty close to Penderyn distillery , yet stock nothing of their range. I for one would definitely have spent more at the bar if more Welsh or local beverages had been on offer. A black dragon cider would have been preferable to a bland Singha beer, or a penderyn single malt over whatever generic brand X whisky. The only other issue was the shower in the room was very underpowered. Not sure if it's a water pressure issue, but there was no way to use it effectively without having the shower head in you hand & even then it was not great. Overall, due to the lovely friendly team looking after us,.we would stay again.

6

Stephen

14. Aug. 2024

·

Aufenthalt für 2 Nächte

Bathroom was really poor with mould marks on ceiling and tiles. Bathroom door had damage to the bottom. Locking the bathroom door in the middle of the night, sounded as if you were locking up Alcatraz prison! Staff were not particularly welcoming. However on leaving we were told to enjoy our day.

10

Mike

20. Sept. 2025

·

Aufenthalt für eine Nacht

Really enjoyed our stay all the staff were friendly and helpful. Nialll on reception was great at helping us with transport into the city

10

James

15. Feb. 2024

·

Aufenthalt für eine Nacht

Amazing friendly efficient staff made to feel welcome and comfortable.

8

Susan

5. Sept. 2025

·

Aufenthalt für eine Nacht

The hotel was very convenient for us when we needed to be nearby for an appointment early in the morning. It seems a bit dated but the bed was comfortable. The signs directing to rooms were a bit confusing. There wasn't much tea and coffee provided but I'm sure we could have had more if we had time to ask. There wasn't much room to hang clothes but I guess it's not designed for a long stay. Staff very helpful, particularly on reception. Food was tasty and well presented.

8

Owen

2. Sept. 2024

·

Aufenthalt für 2 Nächte

Staff were exceptionally helpful and friendly. Cooked breakfast was really good, coffee was good. Room was clean and comfy, an adequate size.

8

Samuel

30. Nov. 2025

·

Aufenthalt für eine Nacht

Staff were really pleasant and courteous. Breakfast was excellent

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Lage

Die ruhige Lage außerhalb der Stadt ist ideal für Autofahrer und bietet einen einfachen Zugang nach Swansea und zu nahegelegenen Sehenswürdigkeiten wie dem Stadion und dem Krankenhaus. Ohne Auto ist es weniger günstig, da es an Sonntagmorgen schwierig sein kann, Fahrgelegenheiten zu finden.

Ähnliche Gästebewertungen

8

Ada

31. Aug. 2024

·

Aufenthalt für 2 Nächte

Nice place to stay short drive to supermarkets and near where we wanted to be

6

Miss h c Kilgannon

13. Mai 2025

·

Aufenthalt für eine Nacht

Ok stay but out of town

8

Debbie

11. Okt. 2023

·

Aufenthalt für 2 Nächte

Hotel is located outside Swansea away from a town. Public areas are nice and modern with a restaurant . Prices were on the high side for an out of town hotel so we chose not to eat in the restaurant. Hotel room was clean and had a comfy large bed , but the fixtures and carpet suggested it needed a refurb . Used Tesco vouchers so was a good value 2 nigh stay

6

SAHEED

4. Aug. 2024

·

Aufenthalt für 2 Nächte

If you wish to enjoy the place you must visit with your car, and if you are not visiting with your car don't plan to leave the hotel early on a Sunday. My experience was a nightmare as we were unable to get a uber we eventually missed our coach back home

8

Christine

18. Juli 2024

·

Aufenthalt für 2 Nächte

Ideal, quiet location and plenty of parking. Rooms are comfortable, clean and nice touch having a sofa to sit on. Booking in was very easy with pleasant staff. We didnt eat in restaurant so can't comment on food.

6

Justin

15. Juli 2025

·

Aufenthalt für 3 Nächte

A bit out of the way

10

Ian

12. Okt. 2025

·

Aufenthalt für eine Nacht

It was a lovely setting and ideal for what we wanted, we went to the swansea stadium and it was walking distance.

8

Gerald

11. Feb. 2025

·

Aufenthalt für eine Nacht

A very handy hotel for visiting Swansea or Morriston including the hospital, some 10 to 15 minutes drive away. Clean, reasonably comfortable, heating and hotwater problem was obvious during our stay. Good service, nice food and a large bar/ lounge on site . Free parking with some dog friendly rooms.

8

Olivia

23. Juli 2023

·

Aufenthalt für eine Nacht

Not great location but good for a rest stop and the restaurant is good too!

8

Vicky

17. Okt. 2024

·

Aufenthalt für eine Nacht

Nice hotel in a convenient location. Room nice and clean and comfortable.

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Gastronomie

Frühstück und Abendessen erhalten häufig Lob für ihre Qualität, wobei mehrere Gäste eine angenehme Bar und ein Restaurant erwähnen. Kritikpunkte sind einige durchschnittliche oder eingeschränkte Frühstücksangebote, teure Getränke oder begrenzte Barreserven sowie gelegentliche Schließung der Bar.

Ähnliche Gästebewertungen

8

Sam

6. Aug. 2024

·

Aufenthalt für 5 Nächte

Plus points: Had a pleasant stay at Mercure Swansea. Room was big, bed was comfortable, whole place was very clean, and hotel was conveniently situated to get into city centre. Minus points: My wife found that the hot water was not hot enough for her bath (though it was warm enough for me!). We were offered vouchers for breakfast for £12 when we arrived which we bought for 2 mornings of our stay but they weren’t great value. The receptionist said he “would give us £10 if we couldn’t find what we wanted on the breakfast menu- they had everything!”. This was a bold statement and I claim my tenner, as there was no porridge, no bananas and no croissants on the mornings when we had breakfast in the hotel. Which was disappointing frankly. I ended up having cereal and toast, and fruit juice and coffee. I’m pretty sure that would’ve cost less than £12 elsewhere.

10

Robert

17. Okt. 2025

·

Aufenthalt für eine Nacht

Staff were lovely and very helpful through my stay, the food in thr evening and breakfast was also very nice.

10

Gary

12. Okt. 2025

·

Aufenthalt für eine Nacht

The food at the hotel was lovely. We had an evening meal and breakfast. The restaurant staff were very friendly and very attentive. The bar was adequately stocked, but I think they missed a trick. The hotel is pretty close to Penderyn distillery , yet stock nothing of their range. I for one would definitely have spent more at the bar if more Welsh or local beverages had been on offer. A black dragon cider would have been preferable to a bland Singha beer, or a penderyn single malt over whatever generic brand X whisky. The only other issue was the shower in the room was very underpowered. Not sure if it's a water pressure issue, but there was no way to use it effectively without having the shower head in you hand & even then it was not great. Overall, due to the lovely friendly team looking after us,.we would stay again.

8

robert

10. Nov. 2024

·

Aufenthalt für 2 Nächte

Two night stay overall good. Much improved device and food compared to our stay two years ago. If the menu for food is important to you then be aware that the menu on the web covers samples from across all the mercure hotels . Some items are not available in Swansea The same is true of the bar stock. No alcohol free beers available. So much for encouraging no drink and driving prior to Christmas

10

Christopher

4. Juni 2024

·

Aufenthalt für eine Nacht

Great place to stay for a business trip friendly staff, great breakfast choice

8

Susan

5. Sept. 2025

·

Aufenthalt für eine Nacht

The hotel was very convenient for us when we needed to be nearby for an appointment early in the morning. It seems a bit dated but the bed was comfortable. The signs directing to rooms were a bit confusing. There wasn't much tea and coffee provided but I'm sure we could have had more if we had time to ask. There wasn't much room to hang clothes but I guess it's not designed for a long stay. Staff very helpful, particularly on reception. Food was tasty and well presented.

6

Rhodri

2. Feb. 2023

·

Aufenthalt für eine Nacht

Hotel was OK. Rooms are showing their age a bit and my sink was damaged. But we’re clean and comfortable. Bar and restaurant area are nice Food was good and reasonably priced. Drinks at the bar on the other hand were extortionate! It must be the most expensive pint in Wales. £6.45 plus 10% service charge for a pint.

8

Samuel

30. Nov. 2025

·

Aufenthalt für eine Nacht

Staff were really pleasant and courteous. Breakfast was excellent

6

Caroline

28. März 2025

·

Aufenthalt für 2 Nächte

Average hotel. Room was ok but the bed was very small for two people. Walls were very thin making it a quite noisy. The breakfast was average. Packets of cereal, not much selection of fruits. Hot counter served dry shrivelled mushrooms and dry hard fried eggs. The staff were really nice and friendly.

10

Joanne

1. Sept. 2025

·

Aufenthalt für eine Nacht

I liked the breakfast options

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Monat	Durchschnittspreis
Januar	79 $
Februar	87 $
März	95 $
April	91 $
Mai	109 $
Juni	100 $
Juli	105 $
August	106 $
September	104 $
Oktober	95 $
November	89 $
Dezember	82 $

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $109	21 $113	22 $90	23 $75	24 $107
25 $83	26 $98	27 $105	28 $105	29 $93	30 $74	31 $97

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
1 $79	2 $99	3 $106	4 $101	5 $80	6 $62	7 $99
8 $85	9 $118	10 $127	11 $125	12 $102	13 $78	14 $91
15 $80	16 $118	17 $126	18 $125	19 $108	20 $71	21 $118
22 $78	23 $95	24 $120	25 $98	26 $74	27 $67	28 $89
29 $75	30 $93

Mercure Swansea Hotel

Preise für Mercure Swansea Hotel

Monatliche Durchschnittspreise

Über diese Unterkunft

Lage

Zimmeroptionen

Privilege, Zimmer, 1 Doppelbett

Classic-Zimmer, 1 Doppelbett

Classic-Zimmer, 2 Einzelbetten

Familienzimmer, Mehrere Betten (Classic)

Familienzimmer, Mehrere Betten (2 Adults and 1 Child)

Gästebewertungen zu Mercure Swansea Hotel

Wer übernachtet hier?

Was Gäste sagen

Richtlinien der Unterkunft

Hinweise zum Check-in

Gut zu wissen

Optionale Extras

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