Village Hotel Swindon

I have stayed at this hotel a few times. The rooms are spacious and always very clean. I find the beds are very comfy. Always have a good night's sleep. Each time I have stayed here it has been very quiet at night, no noise from other residents which is nice. Staff are friendly and helpful. Good facilities to use. Nice restaurant and good food. I would highly recommend this hotel.

Always a good experience in a Village Hotel

Came back to my room on the Wed evening, to find feces sitting in the toilet, and the room smelling. I flushed it down, reported to reception, who just said, Yes, we have a plumbing problem. No offer of changing rooms etc. Next morning, woke up to stinking room, and more feces in the toilet. Checked out a day early because of this, advised reception, who simply said, OK.

No decafe tea bags and i only drink decafe tea and not coffee

Room was shabby at best. Bed was clean but floor dirty and the bathroom was disgusting. Plug didn’t drain, taps in a state, shower barely worked, blind in room broken, room so hot had to have window open (no air con). Not sure what the standard rooms were like but this was a club room!