Mercure Telford Centre Hotel

It's not the best example of a four star hotel. I wouldn't give it that rating - maybe a good 3 star. It's not very fancy. The layout is rubbish. I had to walk through the leisure centre to get to my first floor room. I don't know why the stairs were so far away from reception. Odd. The bed gave a comfortable sleep. The room was a bit noisy because it was near a connecting door but apart from that, it was a good size. The shower and the toiletries were fine. You could tell that the hotel was a bit dated but the decor was fine. We were having poor weather for May, so I appreciated the radiator being on. The breakfast was a reasonable standard. It had some local produce which was nice to see - Shropshire tea and Ludlow preserves. I appreciated the healthy options like porridge "toppings" even though there was no actual porridge (at least, if there was I didn't see it and I didn't ask!). The staff were a little bit "casual" but friendly enough. I mean, it was one of those situations where they were busy talking and interacting with each other and not paying me much attention as a customer. I thought paying for parking was a bit of a surprise but in the end the charge worked out OK for the length of my stay.

We enjoyed it very much. Very clean,polite staff. Good food,nice rooms,it was worth it

Yes

A reasonably nice hotel. Book well ahead as it fills up really fast when something is on and the price doubles. Breakfast is over priced and varies in price depending on whether you book it the night before or on the same day. Which is odd.

Everything was as it should be clean room friendly staff close to shops Only issue was breakfast They had a big group of a lacrosse team and staff one part of the brekfast area was reserved for the lacrosse team so seating was a issue We ended up seated in the bar erea due to no seats and was told other area was reserved for the team Cups had run out and was given take away cup instead And milk Was dissatisfaction with breakfast with a few people that could not find seating If there was not going to be enough seating for everyone then i think breakfast should be staggered so all guests can be seated