Name: Yokohama Bay Sheraton Hotel and Towers
Address: Nishi-Ku Kitasaiwai, Yokohama, Kanagawa (préfecture), JP
Price range: 210 $US–981 $US per night
Rating: 8.7

Ce qu'en disent des voyageurs

Au Yokohama Bay Sheraton Hotel and Towers, les voyageurs apprécient régulièrement la connexion ultra-pratique à la gare de Yokohama, le service attentionné, les chambres confortables (souvent spacieuses pour le Japon) ainsi que les petits-déjeuners et les prestations du club lounge exceptionnels, ce qui en fait une base fiable pour faire du shopping et se déplacer.

Les inconvénients fréquemment signalés incluent l'accès payant et limité dans le temps à la piscine, des attentes parfois longues ou un manque de flexibilité à l'enregistrement, ainsi que des chambres pouvant paraître petites ou vieillottes, avec peu de prises de courant ou des téléviseurs anciens. Quelques clients ont remarqué des odeurs dans la salle de bain ou des restes d'odeurs de fumée, ainsi que des nuisances sonores occasionnelles venant de la ville, et certains ont trouvé les trajets en surface avec des bagages peu pratiques malgré le lien souterrain. Dans l'ensemble, attendez-vous à un séjour pratique et axé sur le service en ville, avec de copieux petits-déjeuners et des options de lounge intéressantes.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Le Club Lounge est fréquemment salué, et les bars/restaurants sur place sont appréciés. Plusieurs commentaires signalent que l'accès à la piscine est payant et limité dans le temps, et qu'elle est de petite taille.

Avis de voyageur à ce sujet

8

Fiona

20 juil. 2024

·

A séjourné 10 nuits

The property is situated in an exceptionally convenient location, adjacent to Yokohama Station. The daily breakfast buffet is outstanding. It should be noted that access to the pool involves a daily surcharge which, unfortunately, also comes with time/availability constraints.

8

Brent

9 mai 2025

·

A séjourné 4 nuits

Nice Hotel and close to trains and subway. Never stayed anywhere before that charged extra to use the pool and workout area.

10

Terance

18 mai 2025

·

A séjourné 2 nuits

The Club Lounge was amazing!

2

Jill

8 août 2024

·

A séjourné 2 nuits

I booked a city view we looked out onto a train station We went to swim in the pool and it cost us 2,200.00 yen each and coolly use for 1 hour There are extra hidden fees all over this hotel

10

junko

9 févr. 2025

·

A séjourné 2 nuits

横浜に来たらここ。今回は2階のレストランが、改装中で利用できませんでしたが、他でのお食事も素晴らしく、楽しい時間を過ごせました。

8

Erik

16 avr. 2024

·

A séjourné 2 nuits

Loungen var meget begrænset tilgængelig og udvalget af mad var småt. Morgenmad var noget bedre på anden sal. Men det ligger fantastisk centralt. Ingen hjælp til bagagen

10

Jose

2 nov. 2023

·

A séjourné 4 nuits

The place to stay at Yokohama Station. Many train lines are literally minutes away. I had site visits all around Kanto and Kanagawa for 3 days and managed it from here. It was only possible from this location. Pool is a little small. Don’t expect a big pool but it was adequate.

10

Michele

27 août 2024

·

A séjourné 4 nuits

This hotel is located directly across from the Yokohama train station with quick access via elevator and underground hallways. There are multiple restaurant options, and we tried two - breakfast in the morning on the second floor and cocktails and snacks on the top floor with a piano player and a beautiful view of the city. The staff was wonderful, the room was clean, quiet and cozy.

8

Marie

19 août 2024

·

A séjourné 2 nuits

I didnt like how they didnt say i would have to pay to use the pool

10

Hideki

6 nov. 2023

·

A séjourné 1 nuit

I had great room value that came with lounge access that offers savory meals and beverages and amazing breakfast buffet. My room was very spacious with beautiful view of Yokohama, and the value was beyond my expectations because if you book mediocre motel in SF, the price was equivalent to that when i booked here.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

Les commentaires décrivent généralement l'hôtel et les chambres comme propres ou impeccables. Quelques clients ont signalé des odeurs dans la salle de bain, de la moisissure ou des odeurs persistantes de fumée.

Avis de voyageur à ce sujet

8

Mai-Lee

12 nov. 2025

·

A séjourné 2 nuits

it was very clean

10

WeiEn

20 nov. 2025

·

A séjourné 2 nuits

一塵不染彬彬有禮

8

Naoya

16 sept. 2024

·

A séjourné 2 nuits

ホテル内がとてもきれいでした

8

Sumie

24 août 2025

·

A séjourné 1 nuit

清潔だった

10

Masumi

25 juil. 2024

·

A séjourné 2 nuits

The service was very good. But I have a question about the cleanliness of the room

10

Kenya

27 juil. 2025

·

A séjourné 1 nuit

ベッドも枕もフカフカでぐっすり睡眠出来ました！部屋も静かだし綺麗でした！アメニティをもうちょっと充実してくれてたら嬉しかったです！

8

Christine

10 oct. 2024

·

A séjourné 4 nuits

Liked the location. Only negative was the room was likely a smokers room before and could still smell the odour. Also very compact.

10

Jonathan

15 nov. 2024

·

A séjourné 1 nuit

Very close to Yokohama station for transportation and shopping. Quiet and large rooms

4

Tomomi

24 janv. 2025

·

A séjourné 3 nuits

この度お世話になりました。トイレが臭い。下水の匂いで気がやすまりませんでした。たま、シャワーブースの床、全体にピンクカビがあり、不快でした。正直もう泊まりたくありません、ごめんなさい。

10

HITOMI

4 nov. 2024

·

A séjourné 2 nuits

背中と腰の痛みがあり心配しましたが、ベッドメイキングでマットや枕を工夫してくださり、おかげさまで痛みもあまりなく眠ることができました。連泊でしたが、清掃もとてもきれいにしてくださったので快適に過ごせました。ありがとうございました。

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres sont souvent spacieuses pour le Japon, calmes et confortables, avec de belles vues. Certains clients ont trouvé certaines chambres petites ou vieillottes, ont noté un nombre limité de prises de courant et ont signalé des bruits occasionnels.

Avis de voyageur à ce sujet

10

Wasidth

5 juin 2025

·

A séjourné 4 nuits

The room was not as large as we expected. I went to talk with the Club receptionists (Mana and Masahiro) who courteously help to find suites available to upgrade. Final we enjoyed the 2 suites which were excellent. Thanks to them, our stay turned from mediocre to marvelous overnight. One thing this hotel should do is to upgrade their tv to smart tv. Currently no streaming/casting/YouTube/etc. Breakfast at the Club was fine but on 2nd floor was amazing. This hotel is centralized, smack in the middle of shopping areas & train station. It’s a perfect pied-à-terre in Yokohama!

10

Michael

21 juin 2024

·

A séjourné 3 nuits

The rooms here are US hotel-sized, quite unusual for Japan. Anyway, was here for a conference, and found the hotel to be quite excellent. The breakfast was good, the room very nice (was on a "club" floor but not so much that I could get free drinks at the club), the lobby impressive, and the room priced acceptably. Right across the street from the Yokohama main train station and a hundred restaurants, convenience shops, and the like.

6

Takao

20 sept. 2023

·

A séjourné 4 nuits

They did not recognize my gold Marriott Bonboy member status unless you book through their website. The staff at login reluctantly added the number but told me not to expect any gold privileges. Unfortunately the pool is only for gold members or above, which they don’t tell you until you show up at the pool. The cleaning crew was excellent and did a fabulous job every day. The rooms were dated and there were not enough plugs nor any USB ports to charge our phones and laptops. Very convenient location to shops and restaurants in the mall downstairs. Train station was about 5 mins walk. We decided to move to shin-Yokohama, which was more convenient to Shinkansen and half the price.

10

Nhi

28 juin 2024

·

A séjourné 6 nuits

We had a great experience with this hotel. Some of our highlights: - Breakfast was amazing. Lots of options to choose from. Food was very fresh. We loved the fresh orange juice and made-to-order omelets. - Receiving 500 yen voucher for each day we opt out of cleaning service. We were able to use the vouchers on desserts at the hotel’s bakery on the last day of our stay. - Very close to Yokohama Station. - Very close to major shopping centers and dining options - Our room had a great view The room was a little smaller than other hotels we were used to, but it is considered big for hotels in Japan. Overall, we would definitely book again for future visits!

10

Yoshimi

4 juin 2023

·

A séjourné 3 nuits

Super convenient for shopping and dinning. Great view of Yokohama city.

8

Isao

3 mars 2024

·

A séjourné 1 nuit

上階の音が響いた。

8

Sony

15 oct. 2024

·

A séjourné 4 nuits

The room is quite small. That’s about the only dislike

10

Kaylyn

21 mars 2024

·

A séjourné 4 nuits

An amazing place to stay in Yokohama - super close to the station for easy access to get into Tokyo and rooms were so spacious for Japanese hotels.

6

chikako

1 mai 2023

·

A séjourné 1 nuit

思っていた部屋よりだいぶ狭い

10

Jonathan

15 nov. 2024

·

A séjourné 1 nuit

Very close to Yokohama station for transportation and shopping. Quiet and large rooms

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le personnel est largement salué pour sa gentillesse, son aide et son professionnalisme. Certains commentaires mentionnent de longues attentes ou un manque de flexibilité à l'enregistrement et un service de portage limité.

Avis de voyageur à ce sujet

8

YUJI

3 janv. 2025

·

A séjourné 2 nuits

隣か向かいの2部屋をリクエストしていたが、チェックイン時に一部屋の用意が1時間以上オーバーした

8

Erik

16 avr. 2024

·

A séjourné 2 nuits

Loungen var meget begrænset tilgængelig og udvalget af mad var småt. Morgenmad var noget bedre på anden sal. Men det ligger fantastisk centralt. Ingen hjælp til bagagen

2

Shawn

9 nov. 2025

·

A séjourné 6 nuits

I believe this property fundamentally is NOT tourist focused, and definitely would not be to standards fit for a family vacation. Staff was attentive, courteous and exude Japanese values. However, the Sheraton in and of itself is business oriented and driven. The lay out itself should have been red flags, multiple restaurants, businesses, weddings venues etc. proliferate the entire hotel and are obviously its priority. Please review other negative reviews of this property as they are all true and you have been warned. From the very start, I was Absolutely disappointed with hotel policy of not accommodating an early check-in or at the very least service guest with options. Caught a red eye flight-in, up for for more than 24hrs only to be told at the front desk that they could not accommodate anything until 3pm and to come back then. Tired and exhausted, no place to wait, we were forced into the corner of the lobby to wait for over 5 hours. I’ve never been treated or made to feel like a homeless person in my life. With so many other hotels to choose from, your money would be well spent not at the Sheraton. Will NOT be giving this company any future business.

10

David J

9 juin 2025

·

A séjourné 2 nuits

Exceptional from the moment we checked in. Thank you Komake Suzuki as the 1st point of person contact is so important. Great location, very comfortable beds, quiet & well appointed room. Very pleased with the entire stay.

10

georgina

28 avr. 2025

·

A séjourné 3 nuits

Beautiful hotel that had great access to the trains buses and city. We were impressed with every staff member we encountered

8

Takashi

3 janv. 2026

·

A séjourné 2 nuits

スタッフ丁寧でした！

10

Risa

8 juil. 2025

·

A séjourné 1 nuit

スタッフの方々のご対応が、とてもよかったです。気持ちの良いサービスでした。そして駅近で便利で、天候を気にせず駅から移動できます。

6

WAYNE

7 mai 2023

·

A séjourné 2 nuits

Like that hotel is very close to station. Don’t like that we had to wait for 90 minutes for them to clean out a similar room and it’s not exactly what we had booked. Of all the prior hotels we stayed in Japan, checked in went smoothly and without a hitch with all of them except this hotel. Another thing is there was banging sound although it stopped before 10 or 11pm. It sounds like someone is fixing pipe or something. Annoying! Don’t know if I want to book this hotel again.

10

ichizo

28 août 2023

·

A séjourné 2 nuits

フロントスタッフの接客応対がフレンドリーで大変良かったです。

8

Misako

31 juil. 2024

·

A séjourné 2 nuits

I had wait for a long time to check-in, the first in the lobby area which if you sit at the chair you had to order something. I order a lemon soda and it's cost 1400 yen. Then I was took to 26th floor, Shelton Club check-in area, and told I can get some snack & drink. I was wondering why I couldn't be here, since I reserved The Shelton club room. The floor in the room has some uneven level under the carpet, and I almost tripped over a few times. I'm old and needed nice smooth floor. The place is not good as the onsen ryokan in Echigo Yuzawa, but it cost much high price. I stayed at Shelton a few times at other area, and this is the worst place. Staffs are not really good, maybe because it in Yokohama. I don't think I'll go back there, and find other hotel when I visit Yokohama in future.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Accès exceptionnel à la gare de Yokohama via des passages souterrains, avec de nombreux commerces et restaurants à proximité. Quelques voyageurs ont trouvé les trajets en surface avec des bagages encombrants et ont noté quelques nuisances sonores venant de la ville.

Avis de voyageur à ce sujet

10

Sai Kow

25 juin 2024

·

A séjourné 4 nuits

The great difficulty and biggest problem is when arriving from the airport to YCAT bus terminal, one would have to lug your heavy luggage through the building, up and down several steep stairways and escalators, for at least 15 minutes, before arrival at your hotel. This is exhausting and very dangerous as one may fall. Changes have to be made. Thank you.

10

Renatha

10 nov. 2025

·

A séjourné 2 nuits

Beautiful & spacious hotel . Very welcoming and friendly service , great location !

8

KATSURA

2 juin 2024

·

A séjourné 1 nuit

駅直結なのでどこに行くにもアクセスが良い

10

Xiaozhuo

8 avr. 2024

·

A séjourné 1 nuit

Very good location.

10

Tatsuro

14 oct. 2024

·

A séjourné 2 nuits

It is located in front of Yokohama Station, but due to traffic restrictions, we cannot cross the pedestrian crossing and have to go underground or make a large detour to get there. Too inconvenient when walking around with large luggage. The hotel itself and its staff were excellent, especially the concierge who answered my various requests in a very short time. Overall, it was wonderful.

10

Jose

29 avr. 2024

·

A séjourné 4 nuits

Best place for proximity to Yokohama Station. Many places to eat nearby.

10

Harry

16 oct. 2024

·

A séjourné 4 nuits

Perfect location to all transportation, food and shopping. Highly highly recommend

10

Nick

28 févr. 2025

·

A séjourné 1 nuit

Good location

10

Herman

26 mai 2025

·

A séjourné 1 nuit

Only stayed for one night, before taking the YCAT to Haneda. Hotel was very convenient to last-minute shopping before returning to USA. It was raining but there was all covered walkways from Yokohama station to the hotel, to shopping, and to the YCAT office and terminal. Breakfast was expansive, with made-to-order dishes, dim sum and excellent pastries. Expensive but not a lot more than other places that are not nearly as convenient to transportation.

10

Risa

8 juil. 2025

·

A séjourné 1 nuit

スタッフの方々のご対応が、とてもよかったです。気持ちの良いサービスでした。そして駅近で便利で、天候を気にせず駅から移動できます。

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Le petit-déjeuner est régulièrement salué pour sa variété et sa qualité, et les prestations du club lounge sont appréciées. Quelques commentaires signalent des problèmes tels qu'un plat trop salé ou un accès limité au lounge.

Avis de voyageur à ce sujet

10

NAMIKO

17 déc. 2024

·

A séjourné 1 nuit

横浜駅から地下から行けるので、お天気や気温に左右されずとても便利です。何度も買い物に出たり入ったりできます。チェックアウト後も荷物をあずけて、帰りに取りに寄りました。コインロッカー探すよりもいいですね。クラブフロアに滞在しましたが、ラウンジの夜も朝も食事が充実しており、味もとても美味しくて感動しました！夜は鯛めしや、ラーメン、点心、サラダ、唐揚げなど夕食要らずぐらいの量でした。朝も目の前で焼いてくれるパンケーキ、オムレツも美味しかったですよ！スープも他のデニッシュも美味でした！

10

Wasidth

5 juin 2025

·

A séjourné 4 nuits

The room was not as large as we expected. I went to talk with the Club receptionists (Mana and Masahiro) who courteously help to find suites available to upgrade. Final we enjoyed the 2 suites which were excellent. Thanks to them, our stay turned from mediocre to marvelous overnight. One thing this hotel should do is to upgrade their tv to smart tv. Currently no streaming/casting/YouTube/etc. Breakfast at the Club was fine but on 2nd floor was amazing. This hotel is centralized, smack in the middle of shopping areas & train station. It’s a perfect pied-à-terre in Yokohama!

10

Laura

8 mars 2024

·

A séjourné 2 nuits

Excellent bed and location and breakfast buffet was incredible

10

Nhi

28 juin 2024

·

A séjourné 6 nuits

We had a great experience with this hotel. Some of our highlights: - Breakfast was amazing. Lots of options to choose from. Food was very fresh. We loved the fresh orange juice and made-to-order omelets. - Receiving 500 yen voucher for each day we opt out of cleaning service. We were able to use the vouchers on desserts at the hotel’s bakery on the last day of our stay. - Very close to Yokohama Station. - Very close to major shopping centers and dining options - Our room had a great view The room was a little smaller than other hotels we were used to, but it is considered big for hotels in Japan. Overall, we would definitely book again for future visits!

10

Fabrice

21 avr. 2025

·

A séjourné 2 nuits

Amazing place. And the breakfast is so delicious and diversified. I recommend this hotel at everyone

10

debbie

24 août 2023

·

A séjourné 7 nuits

The staff was wonderful. They were very helpful and accommodating. Room was spotless and very comfortable. Breakfast was fresh and the variety was Amazing!!!!!

10

Masako

20 oct. 2025

·

A séjourné 2 nuits

中華料理を頂いたのですが…味付けが濃い！と感じました…一緒に食べた人達の感想も同様です…スタッフの皆さんの対応はとても配慮も行き届き嬉しく思いました

10

Michele

27 août 2024

·

A séjourné 4 nuits

This hotel is located directly across from the Yokohama train station with quick access via elevator and underground hallways. There are multiple restaurant options, and we tried two - breakfast in the morning on the second floor and cocktails and snacks on the top floor with a piano player and a beautiful view of the city. The staff was wonderful, the room was clean, quiet and cozy.

10

Yumiko

14 oct. 2023

·

A séjourné 4 nuits

Level of service and knowledge varies among staff. Front desk and concierge are excellent. Morning buffet food are great but staff needs more training.

10

Herman

26 mai 2025

·

A séjourné 1 nuit

Only stayed for one night, before taking the YCAT to Haneda. Hotel was very convenient to last-minute shopping before returning to USA. It was raining but there was all covered walkways from Yokohama station to the hotel, to shopping, and to the YCAT office and terminal. Breakfast was expansive, with made-to-order dishes, dim sum and excellent pastries. Expensive but not a lot more than other places that are not nearly as convenient to transportation.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	214 $US
février	234 $US
mars	276 $US
avril	283 $US
mai	254 $US
juin	244 $US
juillet	218 $US
août	232 $US
septembre	238 $US
octobre	271 $US
novembre	277 $US
décembre	257 $US

di	lu	ma	me	je	ve	sa
1	2 $314	3 $274	4 $298	5 $298	6 $322	7 $460
8 $298	9 $298	10	11 $314	12 $290	13 $322	14 $484
15 $291	16 $290	17 $314	18 $780	19 $290	20 $322	21 $981
22 $468	23 $258	24 $258	25 $274	26 $282	27 $306	28 $460
29 $218	30 $210

Yokohama Bay Sheraton Hotel and Towers

Prix pour Yokohama Bay Sheraton Hotel and Towers

Prix moyens mensuels

À propos de cet établissement

Emplacement

Options de chambre

Chambre Club, 1 très grand lit

Chambre, 2 lits une place

Chambre, 1 très grand lit, non-fumeurs

Suite Junior, 1 très grand lit

Chambre Club, 2 lits une place

Chambre, 1 très grand lit

Chambre, 1 lit double, non-fumeurs

Chambre, 2 lits une place, non-fumeurs

Avis des voyageurs sur Yokohama Bay Sheraton Hotel and Towers

Qui séjourne ici ?

Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

Bon à savoir

Suppléments facultatifs

Prix pour les dates à venir

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17 $445
18 $258	19 $258	20 $258	21	22 $387	23 $419	24 $484
25 $403	26	27 $306	28 $282	29 $282	30	31