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Hotel Palafox

US$152

/ night

Avg. for September

Hotel Palafox - Image 1

Hotel Palafox - Room

Hotel Palafox - Room

Hotel Palafox - View from room

Hotel Palafox - Restaurant

Prices for Hotel Palafox

Select dates to see prices and availability

US$152

/ night

Avg. for September

Monthly average prices

Nightly prices at Hotel Palafox average US$111 in the cheapest month (January) and US$156 in the most expensive month (October), based on the last 12 months.

Average nightly price at Hotel Palafox by month, last 12 months (USD)
Month	Average price
January	US$111
February	US$129
March	US$122
April	US$142
May	US$148
June	US$135
July	US$117
August	US$144
September	US$152
October	US$156
November	US$127
December	US$126

Most expensive: October (~US$156)

Cheapest: January (~US$111)

About this property

Don't miss out on the many recreational opportunities, including a sauna, a fitness center, and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding serv...

Parking
Restaurant
Swimming pool
Business centre
Room service
Valet parking

Location

Calle Marques de Casa Jiménez S/N, Zaragoza, Aragon, Spain

Puerta del Carmen (0.2 Miles)

Church of Santiago El Mayor (0.2 Miles)

Museo del Fuego y de los Bomberos (0.2 Miles)

Church of Our Lady of Carmen (0.3 Miles)

Antigua School of Medicine (0.3 Miles)

Gran Via (0.3 Miles)

More location info

Room options

7

Suite

Room details

1 Extra-Large Double Bed

Sleeps 2

969 ft²

Air Conditioning

Wi-Fi (Free)

Private Bathroom

7

Single Room

Room details

1 Single Bed

280 ft²

Air Conditioning

Wi-Fi (Free)

Private Bathroom

7

Twin Room

Room details

1 Single Bed

Sleeps 2

280 ft²

Air Conditioning

Wi-Fi (Free)

Private Bathroom

4

Junior Suite

Room details

1 Single Bed

Sleeps 2

377 ft²

Air Conditioning

Wi-Fi (Free)

Private Bathroom

6

Superior Double Or Twin Room

Room details

1 Double Bed

Sleeps 2

280 ft²

Air Conditioning

Wi-Fi (Free)

Private Bathroom

Guest reviews of Hotel Palafox

8.5

Very good

Based on 1,615 verified reviews

Who stays here?

Business

23%

Couple

42%

Family

25%

Group

6%

Solo

2%

What guests think

AI-generated summary based on recent guest reviews

At Hotel Palafox, travellers highlight a central location and classic, grand interiors, alongside spacious yet dated rooms that would benefit from updates; staff are widely described as friendly and professional, though service and maintenance feel inconsistent.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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What guests think

At Hotel Palafox, travellers highlight a central location and classic, grand interiors, alongside spacious yet dated rooms that would benefit from updates; staff are widely described as friendly and professional, though service and maintenance feel inconsistent.

Guests praise the on-site restaurant, while feedback on breakfast varies and price is sometimes noted. Rooftop pool and gym are handy but the pool is occasionally closed or feels basic, and parking can be pricey. Several reviews mention unreliable Wi‑Fi and weak air conditioning. Expect a well-located, traditional stay with mixed modern comforts.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Rooftop pool is appreciated in hot weather but is sometimes closed or feels basic. Parking is available on-site or nearby but several guests find it expensive; the gym and the bar receive mixed feedback.

Related guest reviews

8

Jill-Torun

15 Sept 2025

·

Stayed 1 night

Digg med basseng i varmen.

Digg med basseng i varmen.

8

Bea

29 May 2023

·

Stayed 2 nights

Mit dem günstigeren Wochenend-Tarif ein sehr preiseertes Hotel. In due Jahre gekommen, was sich unter anderem in zu wenigen Steckdosen zeigt. Grosses Zimmer, komfortables Bett, ruhig; grosses Badezimmer, dort allerdings keine Haken für den nassen Bademantel oder das Badkleid. Pool rudimentär und mit prekären Treppen, die aus der Halterung zu kippen drohen. Lroblemspieler aufgepasst:Das Casino ist gleich nebenan

Mit dem günstigeren Wochenend-Tarif ein sehr preiseertes Hotel. In due Jahre gekommen, was sich unter anderem in zu wenigen Steckdosen zeigt. Grosses Zimmer, komfortables Bett, ruhig; grosses Badezimmer, dort allerdings keine Haken für den nassen Bademantel oder das Badkleid. Pool rudimentär und mit prekären Treppen, die aus der Halterung zu kippen drohen. Lroblemspieler aufgepasst:Das Casino ist gleich nebenan

10

Sarah

19 Apr 2024

·

Stayed 2 nights

Lovely stay in a grand hotel. The entrance was beautiful, comfy beds and breakfast buffet great! Only downside was rooftop pool wasnt open on such a lovely sunny weekend!

Lovely stay in a grand hotel. The entrance was beautiful, comfy beds and breakfast buffet great! Only downside was rooftop pool wasnt open on such a lovely sunny weekend!

8

Boulanger

9 Aug 2024

·

Stayed 1 night

Hôtel très bien situé, proche des sites à visiter. Il est magnifique à l'intérieur, avec des grandes chambres, bien équipées. Parking sur place, 23 euros la nuit. Très bon petit déjeuner, avec des super serveurs. Piscine sur le toit, la vue n'est pas terrible. Wifi très mauvais, aucune connexion durant notre séjour.

Hôtel très bien situé, proche des sites à visiter. Il est magnifique à l'intérieur, avec des grandes chambres, bien équipées. Parking sur place, 23 euros la nuit. Très bon petit déjeuner, avec des super serveurs. Piscine sur le toit, la vue n'est pas terrible. Wifi très mauvais, aucune connexion durant notre séjour.

10

Luis Antonio

18 Aug 2024

·

Stayed 2 nights

Muy buena disposición por parte del personal de recepción, en especial por el jefe de recepción. Parking amplio. Piscina bien en días de calor. Gimnasio suficiente para mantenimiento. Las habitaciones de estilo clásico, en mi opinión necesitan un poco de actualización. En pleno centro de Zaragoza.

Muy buena disposición por parte del personal de recepción, en especial por el jefe de recepción. Parking amplio. Piscina bien en días de calor. Gimnasio suficiente para mantenimiento. Las habitaciones de estilo clásico, en mi opinión necesitan un poco de actualización. En pleno centro de Zaragoza.

8

Annie

2 Jun 2025

·

Stayed 1 night

Un grand hôtel qui reste très beau bien que vieillissant. Excellent accueil et bons conseils pour visiter la ville. Grand et beau hall d'accueil surprenant avec ses escalators pour accéder à l'espace restauration. Très bon petit déjeuner. Chambre spacieuse mais douche intégrée à la baignoire, mobilier daté et on doit claquer la porte pour la fermer. On attend mieux d'un 5 étoiles. Très bien situé à 5 mn à pied du centre. Nous avons voulu prendre un verre pour terminer la soirée au bar, malheureusement pas de carte : vous devez demander le prix de chaque alcool en désignant les bouteilles. Pas agréable ni vendeur ! Parking cher.

Un grand hôtel qui reste très beau bien que vieillissant. Excellent accueil et bons conseils pour visiter la ville. Grand et beau hall d'accueil surprenant avec ses escalators pour accéder à l'espace restauration. Très bon petit déjeuner. Chambre spacieuse mais douche intégrée à la baignoire, mobilier daté et on doit claquer la porte pour la fermer. On attend mieux d'un 5 étoiles. Très bien situé à 5 mn à pied du centre. Nous avons voulu prendre un verre pour terminer la soirée au bar, malheureusement pas de carte : vous devez demander le prix de chaque alcool en désignant les bouteilles. Pas agréable ni vendeur ! Parking cher.

6

June

25 Jun 2025

·

Stayed 4 nights

Whilst the staff are great and the foyer is beautiful, everywhere else, particularly the rooms, are extremely dated and in desperate need of modernisation. The luxurious sun beds in the photos are not the same either - in fact the pool terrace isn’t great either - again, needs updating - just 2 umbrellas. The breakfast was distinctly average and certainly not 5 star - you spend every day looking for staff to request that more butter or bread be put out of for the milk/water in the coffee machine to be filled up. Again - not 5 star!

Whilst the staff are great and the foyer is beautiful, everywhere else, particularly the rooms, are extremely dated and in desperate need of modernisation. The luxurious sun beds in the photos are not the same either - in fact the pool terrace isn’t great either - again, needs updating - just 2 umbrellas. The breakfast was distinctly average and certainly not 5 star - you spend every day looking for staff to request that more butter or bread be put out of for the milk/water in the coffee machine to be filled up. Again - not 5 star!

8

Dejan

14 Jun 2025

·

Stayed 2 nights

Very nice and comfortable hotel close to center. Friendly staff. Pool on top was very welcoming when it was above 30 degrees in Zaragoza.

Very nice and comfortable hotel close to center. Friendly staff. Pool on top was very welcoming when it was above 30 degrees in Zaragoza.

8

Carlos

15 Jun 2025

·

Stayed 2 nights

Muy caro el estacionamiento.

Muy caro el estacionamiento.

4

Peter

18 Oct 2024

·

Stayed 3 nights

Hotellet virkede gammelt og muggent. Fitness rum ildelugtende. Solsengen ulækre. Personalet komplet uengagerede

Hotellet virkede gammelt og muggent. Fitness rum ildelugtende. Solsengen ulækre. Personalet komplet uengagerede

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AI-generated summary based on recent guest reviews

Cleanliness

Many guests found rooms and common areas clean, but several reported dust, unpleasant odors, and worn or dirty carpets. Some maintenance issues were noted that housekeeping seemed to miss.

Related guest reviews

6

Jeff Jinseop

17 Jun 2025

·

Stayed 1 night

바닥은 더러웠습니다

바닥은 더러웠습니다

6

Chi Ho Tony

7 Sept 2024

·

Stayed 2 nights

Convenient location and close to tourist spots. Big hotel but is a bit old and need renovation especially the dirty carpet.

Convenient location and close to tourist spots. Big hotel but is a bit old and need renovation especially the dirty carpet.

10

Lizeth

14 Jan 2025

·

Stayed 1 night

Muy limpio todo, la recepción muy buena.

Muy limpio todo, la recepción muy buena.

4

Andrei

20 Sept 2024

·

Stayed 1 night

At check-in, we were assigned a room, but upon entering, we were shocked by its condition, the smell, and the dirt. It was hard to believe that such a room could exist in what is supposed to be a 5-star hotel. The room was located at the farthest end of the third floor and appeared to be in this state because it was equipped for disabled guests and had likely been unused for a long time. Initially, I was informed that no other rooms were available, but fortunately, they eventually relocated us to a much nicer room.

At check-in, we were assigned a room, but upon entering, we were shocked by its condition, the smell, and the dirt. It was hard to believe that such a room could exist in what is supposed to be a 5-star hotel. The room was located at the farthest end of the third floor and appeared to be in this state because it was equipped for disabled guests and had likely been unused for a long time. Initially, I was informed that no other rooms were available, but fortunately, they eventually relocated us to a much nicer room.

6

Alexander

8 Nov 2024

·

Stayed 2 nights

Sehr gutes Frühstück. Die Zimmer benötigen allerdings dringend einige Reparaturen. Das Wasser im Waschbecken lief nur extrem langsam ab, der Duschkopf gehört dringend erneuert, an der Duscharmatur fehlen Teile, und ein Knopf fällt ab, wenn man nur etwas zu fest daran zieht. Am Bett gibt es nur eine Steckdose, und die Klimaanlage bekommt die Zimmertemperatur nicht auf angenehme Werte runter, und das im November mit 15-20 °C Außentemperatur. Eigentlich ist das Meiste davon etwas, das z.B. bei der täglichen Reinigung auffallen müsste, aber das tut es leider nicht, oder es wird ignoriert. Das Personal war aber freundlich.

Sehr gutes Frühstück. Die Zimmer benötigen allerdings dringend einige Reparaturen. Das Wasser im Waschbecken lief nur extrem langsam ab, der Duschkopf gehört dringend erneuert, an der Duscharmatur fehlen Teile, und ein Knopf fällt ab, wenn man nur etwas zu fest daran zieht. Am Bett gibt es nur eine Steckdose, und die Klimaanlage bekommt die Zimmertemperatur nicht auf angenehme Werte runter, und das im November mit 15-20 °C Außentemperatur. Eigentlich ist das Meiste davon etwas, das z.B. bei der täglichen Reinigung auffallen müsste, aber das tut es leider nicht, oder es wird ignoriert. Das Personal war aber freundlich.

6

Lisa

17 Aug 2024

·

Stayed 1 night

Habia tanto polvo en nuestra habitacion que no he podido dormir bien… tambien olia muy mal… no me esperaba esto de un 5 estrellas !

Habia tanto polvo en nuestra habitacion que no he podido dormir bien… tambien olia muy mal… no me esperaba esto de un 5 estrellas !

10

Frederic

20 Sept 2023

·

Stayed 1 night

Hotel Classique Excellent Service Propreté et Confort des Chambres a la hauteur des attentes Bon petit déjeuner de Qualité

Hotel Classique Excellent Service Propreté et Confort des Chambres a la hauteur des attentes Bon petit déjeuner de Qualité

10

gustavo j

22 Oct 2025

·

Stayed 1 night

Hotel alto padrão, limpo e com bom restaurante. Recepção muito educada.

Hotel alto padrão, limpo e com bom restaurante. Recepção muito educada.

10

PABLO

22 Sept 2025

·

Stayed 1 night

Impecable.

Impecable.

4

Peter

18 Oct 2024

·

Stayed 3 nights

Hotellet virkede gammelt og muggent. Fitness rum ildelugtende. Solsengen ulækre. Personalet komplet uengagerede

Hotellet virkede gammelt og muggent. Fitness rum ildelugtende. Solsengen ulækre. Personalet komplet uengagerede

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AI-generated summary based on recent guest reviews

Rooms

Rooms are often spacious and comfortable but classically styled and frequently described as dated, with older bathrooms (bathtub/shower combos) and limited modern touches like USB outlets or walk-in showers. Recurring drawbacks include unreliable Wi‑Fi, weak air conditioning, occasional noise, and twin beds or older linens.

Related guest reviews

8

Mariana

12 Jun 2025

·

Stayed 1 night

Habitacion muy amplia pero cama pequeña para dos adultos. Atencion correcta en recepción y restaurant. Muy buen desayuno, muy completo y parking enfrente (4 Euros mas barato que el del hotel). Buena ubicacion.

Habitacion muy amplia pero cama pequeña para dos adultos. Atencion correcta en recepción y restaurant. Muy buen desayuno, muy completo y parking enfrente (4 Euros mas barato que el del hotel). Buena ubicacion.

8

Steve

15 Aug 2024

·

Stayed 1 night

Nice hotel, good location but terrible wifi. Not what you expect from a 5 star hotel in 2024.

Nice hotel, good location but terrible wifi. Not what you expect from a 5 star hotel in 2024.

10

José María

14 Dec 2025

·

Stayed 2 nights

Habitación amplia y limpia, muy cómoda. Atención al cliente excelente. Restaurante excepcional, menú delicioso y muy bien presentado, personal de sala profesional y atento

Habitación amplia y limpia, muy cómoda. Atención al cliente excelente. Restaurante excepcional, menú delicioso y muy bien presentado, personal de sala profesional y atento

8

Boulanger

9 Aug 2024

·

Stayed 1 night

Hôtel très bien situé, proche des sites à visiter. Il est magnifique à l'intérieur, avec des grandes chambres, bien équipées. Parking sur place, 23 euros la nuit. Très bon petit déjeuner, avec des super serveurs. Piscine sur le toit, la vue n'est pas terrible. Wifi très mauvais, aucune connexion durant notre séjour.

Hôtel très bien situé, proche des sites à visiter. Il est magnifique à l'intérieur, avec des grandes chambres, bien équipées. Parking sur place, 23 euros la nuit. Très bon petit déjeuner, avec des super serveurs. Piscine sur le toit, la vue n'est pas terrible. Wifi très mauvais, aucune connexion durant notre séjour.

8

William

4 Sept 2025

·

Stayed 3 nights

The hotel is in excellent condition but some modern touches like walk in showers and USB plugs would be an improvement.

The hotel is in excellent condition but some modern touches like walk in showers and USB plugs would be an improvement.

8

Annie

2 Jun 2025

·

Stayed 1 night

Un grand hôtel qui reste très beau bien que vieillissant. Excellent accueil et bons conseils pour visiter la ville. Grand et beau hall d'accueil surprenant avec ses escalators pour accéder à l'espace restauration. Très bon petit déjeuner. Chambre spacieuse mais douche intégrée à la baignoire, mobilier daté et on doit claquer la porte pour la fermer. On attend mieux d'un 5 étoiles. Très bien situé à 5 mn à pied du centre. Nous avons voulu prendre un verre pour terminer la soirée au bar, malheureusement pas de carte : vous devez demander le prix de chaque alcool en désignant les bouteilles. Pas agréable ni vendeur ! Parking cher.

Un grand hôtel qui reste très beau bien que vieillissant. Excellent accueil et bons conseils pour visiter la ville. Grand et beau hall d'accueil surprenant avec ses escalators pour accéder à l'espace restauration. Très bon petit déjeuner. Chambre spacieuse mais douche intégrée à la baignoire, mobilier daté et on doit claquer la porte pour la fermer. On attend mieux d'un 5 étoiles. Très bien situé à 5 mn à pied du centre. Nous avons voulu prendre un verre pour terminer la soirée au bar, malheureusement pas de carte : vous devez demander le prix de chaque alcool en désignant les bouteilles. Pas agréable ni vendeur ! Parking cher.

8

Francisek

3 Jul 2025

·

Stayed 7 nights

Great location, very nice lobby and friendly staff. Hotel room was a bit dated and needs an upgrade, but then it was reflected in the price. All and all not a bad deal.

Great location, very nice lobby and friendly staff. Hotel room was a bit dated and needs an upgrade, but then it was reflected in the price. All and all not a bad deal.

6

Richard

21 Jun 2024

·

Stayed 3 nights

air conditioning very bad Hotel.in urgent need of refurbishment

air conditioning very bad Hotel.in urgent need of refurbishment

2

Richard

29 Sept 2024

·

Stayed 1 night

If this was a 5 star hotel, it must have been 50 years ago. The decor is very old and shabby The rooms look like they haven’t been refurbished in decades. They use out dated and obscure methods of storing details. The wanted to manually save my credit card number in their computer, instead of blocking my card for a set amount. meaning i had to pay €50 with a UK card and then refund me on departure. This mean i lose about £5 just to ensure a safe method of giving a deposit. The air conditioning didn’t cool the room and when i asked, they said, “just open the window”. that’s fine until the traffic noise starts in the morning. The door to my room squeezed continuously, every time i used it. I am on a long work trip for 20+ days, but decided to move hotels at the opportunity, i won’t be back , that’s for sure

If this was a 5 star hotel, it must have been 50 years ago. The decor is very old and shabby The rooms look like they haven’t been refurbished in decades. They use out dated and obscure methods of storing details. The wanted to manually save my credit card number in their computer, instead of blocking my card for a set amount. meaning i had to pay €50 with a UK card and then refund me on departure. This mean i lose about £5 just to ensure a safe method of giving a deposit. The air conditioning didn’t cool the room and when i asked, they said, “just open the window”. that’s fine until the traffic noise starts in the morning. The door to my room squeezed continuously, every time i used it. I am on a long work trip for 20+ days, but decided to move hotels at the opportunity, i won’t be back , that’s for sure

6

Terry

16 Oct 2025

·

Stayed 1 night

The rooftop would be neat but it was closed. The linens are old garbage. The non-movable twin beds are just dumb. That should be marketed as a standard room for couples. It is a double all over the world.

The rooftop would be neat but it was closed. The linens are old garbage. The non-movable twin beds are just dumb. That should be marketed as a standard room for couples. It is a double all over the world.

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AI-generated summary based on recent guest reviews

Service

Staff are widely praised as friendly, professional, and helpful, with several standout acts of assistance. However, some guests reported lapses at reception and slow or inattentive breakfast service.

Related guest reviews

10

María Almudena

19 May 2025

·

Stayed 1 night

El personal de recepción super amable, nos dejamos olvidados los regalitos en la recepción y uno de los recepcionistas nos los alcanzó al garaje sin nosotros habernos dado cuenta, se pegó una tremenda carrera. A su vez su compañera recepcionista también nos avisó a través del intercomunicador del garaje que nos habíamos olvidado unas pertenencias. Una vez en casa nos dimos cuenta que nos habíamod olvidado la manta escocesa de viaje en la habitación y seguro que la recuperaremos, o por lo menos yo tengo esperanzas dado el buen hacer de los gerentes del hotel. Inculcación de valores en sus trabajadores. El hotel es muy elegante, cómodo, fiable y seguro, en conclusión es altamente recomendable.

El personal de recepción super amable, nos dejamos olvidados los regalitos en la recepción y uno de los recepcionistas nos los alcanzó al garaje sin nosotros habernos dado cuenta, se pegó una tremenda carrera. A su vez su compañera recepcionista también nos avisó a través del intercomunicador del garaje que nos habíamos olvidado unas pertenencias. Una vez en casa nos dimos cuenta que nos habíamod olvidado la manta escocesa de viaje en la habitación y seguro que la recuperaremos, o por lo menos yo tengo esperanzas dado el buen hacer de los gerentes del hotel. Inculcación de valores en sus trabajadores. El hotel es muy elegante, cómodo, fiable y seguro, en conclusión es altamente recomendable.

4

René

3 Apr 2025

·

Stayed 2 nights

Det er ikke et 5 stjernet hotel efter min mening. Pool er sort og ulækker tag terrassen er beskidt og total nedslidt og så er det ikke de mest service mindede personer i receptionen

Det er ikke et 5 stjernet hotel efter min mening. Pool er sort og ulækker tag terrassen er beskidt og total nedslidt og så er det ikke de mest service mindede personer i receptionen

10

David

16 Nov 2023

·

Stayed 3 nights

Hotel Palafox proved to be a delightful choice in central Zaragoza, and one which we would recommend highly. Located on a short, quiet street, it is only a few minutes’ walk to busy commercial areas with numerous shops and restaurants. For example, the Basilica of Our Lady of the Pillar, perhaps the best known tourist destination in Zaragoza, is just a pleasant 15- or 20-minute walk away. The staff are professional and accommodating, while our room was spacious and warm. Likewise, the on-site restaurant, Aragonia, served delicious dishes in an elegant setting — we liked it so much that we ate dinner there two of our three nights in the the city. We also ate in the well appointed bar and were very happy with our experience. In short, Hotel Palafox is an excellent choice for travelers who want to pamper themselves in Zaragoza.

Hotel Palafox proved to be a delightful choice in central Zaragoza, and one which we would recommend highly. Located on a short, quiet street, it is only a few minutes’ walk to busy commercial areas with numerous shops and restaurants. For example, the Basilica of Our Lady of the Pillar, perhaps the best known tourist destination in Zaragoza, is just a pleasant 15- or 20-minute walk away. The staff are professional and accommodating, while our room was spacious and warm. Likewise, the on-site restaurant, Aragonia, served delicious dishes in an elegant setting — we liked it so much that we ate dinner there two of our three nights in the the city. We also ate in the well appointed bar and were very happy with our experience. In short, Hotel Palafox is an excellent choice for travelers who want to pamper themselves in Zaragoza.

10

José María

14 Dec 2025

·

Stayed 2 nights

Habitación amplia y limpia, muy cómoda. Atención al cliente excelente. Restaurante excepcional, menú delicioso y muy bien presentado, personal de sala profesional y atento

Habitación amplia y limpia, muy cómoda. Atención al cliente excelente. Restaurante excepcional, menú delicioso y muy bien presentado, personal de sala profesional y atento

10

Raymond

18 Jan 2025

·

Stayed 3 nights

Comfortable and helpful staff

Comfortable and helpful staff

10

Rodolfo

25 Jun 2025

·

Stayed 2 nights

Friendly staff, conveniently located.

Friendly staff, conveniently located.

4

alexis

13 Jun 2024

·

Stayed 1 night

Unfriendly staff

Unfriendly staff

6

June

25 Jun 2025

·

Stayed 4 nights

Whilst the staff are great and the foyer is beautiful, everywhere else, particularly the rooms, are extremely dated and in desperate need of modernisation. The luxurious sun beds in the photos are not the same either - in fact the pool terrace isn’t great either - again, needs updating - just 2 umbrellas. The breakfast was distinctly average and certainly not 5 star - you spend every day looking for staff to request that more butter or bread be put out of for the milk/water in the coffee machine to be filled up. Again - not 5 star!

Whilst the staff are great and the foyer is beautiful, everywhere else, particularly the rooms, are extremely dated and in desperate need of modernisation. The luxurious sun beds in the photos are not the same either - in fact the pool terrace isn’t great either - again, needs updating - just 2 umbrellas. The breakfast was distinctly average and certainly not 5 star - you spend every day looking for staff to request that more butter or bread be put out of for the milk/water in the coffee machine to be filled up. Again - not 5 star!

4

Miguel

27 Jan 2025

·

Stayed 1 night

Muy decepcionante ya que tuve que cambiarme dos veces de habitación en la misma noche por defectos serios. Mala atención en esa situación que dejó mucho que desear por la persona de recepción. Al día siguiente se me pidió disculpas y reintegro parcialmente el dinero y el trato con la persona a cargo esa mañana contribuyó grandemente a paliar la deficiente impresión de la noche anterior. El desayuno fue muy correcto y la atención allí excelente. El hotel es elegante y tiene una ubicación inmejorable. Es lamentable que esta buena impresión se haya visto fuertemente empañada por los hechos antes referidos. El internet tampoco funciona adecuadamente y según se me dijo es algo frecuente. Lamento dejar esta reseña pero creo que está a la altura de la decepción y mala atención recibida.

Muy decepcionante ya que tuve que cambiarme dos veces de habitación en la misma noche por defectos serios. Mala atención en esa situación que dejó mucho que desear por la persona de recepción. Al día siguiente se me pidió disculpas y reintegro parcialmente el dinero y el trato con la persona a cargo esa mañana contribuyó grandemente a paliar la deficiente impresión de la noche anterior. El desayuno fue muy correcto y la atención allí excelente. El hotel es elegante y tiene una ubicación inmejorable. Es lamentable que esta buena impresión se haya visto fuertemente empañada por los hechos antes referidos. El internet tampoco funciona adecuadamente y según se me dijo es algo frecuente. Lamento dejar esta reseña pero creo que está a la altura de la decepción y mala atención recibida.

10

Jesus

11 May 2025

·

Stayed 3 nights

Amabilidad del personal

Amabilidad del personal

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AI-generated summary based on recent guest reviews

Location

Central and convenient for walking to the Old Town, shops and restaurants, with some rooms described as quiet. Overall, most guests liked the setting for sightseeing.

Related guest reviews

10

Simon

4 Dec 2025

·

Stayed 1 night

Really enjoyed the old school feel to the rooms. Great hotel in a nice area

Really enjoyed the old school feel to the rooms. Great hotel in a nice area

10

Antonio

11 Nov 2023

·

Stayed 2 nights

Very Nice and walkable

Very Nice and walkable

10

Michael

11 Apr 2023

·

Stayed 4 nights

Quiet location, except for the Easter parade :-) Convenient location to walk the old town. Staff generally friendly and helpful. The room was comfortable but no views from the hotel. Pool wasn't open which was disappointing but probably too early in the season for the Spanish.

Quiet location, except for the Easter parade :-) Convenient location to walk the old town. Staff generally friendly and helpful. The room was comfortable but no views from the hotel. Pool wasn't open which was disappointing but probably too early in the season for the Spanish.

10

CARLOS

11 Mar 2022

·

Stayed 1 night

Precioso hotel céntrico en Zaragoza.

Precioso hotel céntrico en Zaragoza.

10

David

16 Nov 2023

·

Stayed 3 nights

Hotel Palafox proved to be a delightful choice in central Zaragoza, and one which we would recommend highly. Located on a short, quiet street, it is only a few minutes’ walk to busy commercial areas with numerous shops and restaurants. For example, the Basilica of Our Lady of the Pillar, perhaps the best known tourist destination in Zaragoza, is just a pleasant 15- or 20-minute walk away. The staff are professional and accommodating, while our room was spacious and warm. Likewise, the on-site restaurant, Aragonia, served delicious dishes in an elegant setting — we liked it so much that we ate dinner there two of our three nights in the the city. We also ate in the well appointed bar and were very happy with our experience. In short, Hotel Palafox is an excellent choice for travelers who want to pamper themselves in Zaragoza.

Hotel Palafox proved to be a delightful choice in central Zaragoza, and one which we would recommend highly. Located on a short, quiet street, it is only a few minutes’ walk to busy commercial areas with numerous shops and restaurants. For example, the Basilica of Our Lady of the Pillar, perhaps the best known tourist destination in Zaragoza, is just a pleasant 15- or 20-minute walk away. The staff are professional and accommodating, while our room was spacious and warm. Likewise, the on-site restaurant, Aragonia, served delicious dishes in an elegant setting — we liked it so much that we ate dinner there two of our three nights in the the city. We also ate in the well appointed bar and were very happy with our experience. In short, Hotel Palafox is an excellent choice for travelers who want to pamper themselves in Zaragoza.

8

Boulanger

9 Aug 2024

·

Stayed 1 night

Hôtel très bien situé, proche des sites à visiter. Il est magnifique à l'intérieur, avec des grandes chambres, bien équipées. Parking sur place, 23 euros la nuit. Très bon petit déjeuner, avec des super serveurs. Piscine sur le toit, la vue n'est pas terrible. Wifi très mauvais, aucune connexion durant notre séjour.

Hôtel très bien situé, proche des sites à visiter. Il est magnifique à l'intérieur, avec des grandes chambres, bien équipées. Parking sur place, 23 euros la nuit. Très bon petit déjeuner, avec des super serveurs. Piscine sur le toit, la vue n'est pas terrible. Wifi très mauvais, aucune connexion durant notre séjour.

10

Daniel

13 Jul 2024

·

Stayed 1 night

Great property and location!

Great property and location!

10

Armando

20 Jun 2024

·

Stayed 1 night

Very nice place in the city center

Very nice place in the city center

10

Alicia

4 Jan 2025

·

Stayed 4 nights

Have stayed here on previous trips to Zaragoza - always a great place to stay. Convenient to everything with coffee shops and restaurants around the corner. Very well situated in central Zaragoza.

Have stayed here on previous trips to Zaragoza - always a great place to stay. Convenient to everything with coffee shops and restaurants around the corner. Very well situated in central Zaragoza.

10

Jane

4 Apr 2025

·

Stayed 2 nights

Excellent location. Lovely marble bathrooms. Flawless .. apart from a bit noisy on last night. Would recommend highly

Excellent location. Lovely marble bathrooms. Flawless .. apart from a bit noisy on last night. Would recommend highly

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Dining

The on-site restaurant receives strong praise, while breakfast is generally good but sometimes seen as average or overpriced with occasional service lapses. Room service hours are limited.

Related guest reviews

6

Maxine

8 May 2025

·

Stayed 2 nights

Not 5 star. Room tired, service ok, breakfast definitely not a 5 star breakfast.

Not 5 star. Room tired, service ok, breakfast definitely not a 5 star breakfast.

8

john

14 Apr 2024

·

Stayed 3 nights

The bathroom I had was outdated. Staff is very friendly and the mind set reaches a high level. In a 5 star hotel the roomservice should be available at least during daytime and not only during lunch and dinner.

The bathroom I had was outdated. Staff is very friendly and the mind set reaches a high level. In a 5 star hotel the roomservice should be available at least during daytime and not only during lunch and dinner.

10

David

16 Nov 2023

·

Stayed 3 nights

Hotel Palafox proved to be a delightful choice in central Zaragoza, and one which we would recommend highly. Located on a short, quiet street, it is only a few minutes’ walk to busy commercial areas with numerous shops and restaurants. For example, the Basilica of Our Lady of the Pillar, perhaps the best known tourist destination in Zaragoza, is just a pleasant 15- or 20-minute walk away. The staff are professional and accommodating, while our room was spacious and warm. Likewise, the on-site restaurant, Aragonia, served delicious dishes in an elegant setting — we liked it so much that we ate dinner there two of our three nights in the the city. We also ate in the well appointed bar and were very happy with our experience. In short, Hotel Palafox is an excellent choice for travelers who want to pamper themselves in Zaragoza.

Hotel Palafox proved to be a delightful choice in central Zaragoza, and one which we would recommend highly. Located on a short, quiet street, it is only a few minutes’ walk to busy commercial areas with numerous shops and restaurants. For example, the Basilica of Our Lady of the Pillar, perhaps the best known tourist destination in Zaragoza, is just a pleasant 15- or 20-minute walk away. The staff are professional and accommodating, while our room was spacious and warm. Likewise, the on-site restaurant, Aragonia, served delicious dishes in an elegant setting — we liked it so much that we ate dinner there two of our three nights in the the city. We also ate in the well appointed bar and were very happy with our experience. In short, Hotel Palafox is an excellent choice for travelers who want to pamper themselves in Zaragoza.

10

José María

14 Dec 2025

·

Stayed 2 nights

Habitación amplia y limpia, muy cómoda. Atención al cliente excelente. Restaurante excepcional, menú delicioso y muy bien presentado, personal de sala profesional y atento

Habitación amplia y limpia, muy cómoda. Atención al cliente excelente. Restaurante excepcional, menú delicioso y muy bien presentado, personal de sala profesional y atento

6

Olivier

16 Aug 2023

·

Stayed 1 night

Nourriture de bas niveau surtout petit déjeuner

Nourriture de bas niveau surtout petit déjeuner

8

Annie

2 Jun 2025

·

Stayed 1 night

Un grand hôtel qui reste très beau bien que vieillissant. Excellent accueil et bons conseils pour visiter la ville. Grand et beau hall d'accueil surprenant avec ses escalators pour accéder à l'espace restauration. Très bon petit déjeuner. Chambre spacieuse mais douche intégrée à la baignoire, mobilier daté et on doit claquer la porte pour la fermer. On attend mieux d'un 5 étoiles. Très bien situé à 5 mn à pied du centre. Nous avons voulu prendre un verre pour terminer la soirée au bar, malheureusement pas de carte : vous devez demander le prix de chaque alcool en désignant les bouteilles. Pas agréable ni vendeur ! Parking cher.

Un grand hôtel qui reste très beau bien que vieillissant. Excellent accueil et bons conseils pour visiter la ville. Grand et beau hall d'accueil surprenant avec ses escalators pour accéder à l'espace restauration. Très bon petit déjeuner. Chambre spacieuse mais douche intégrée à la baignoire, mobilier daté et on doit claquer la porte pour la fermer. On attend mieux d'un 5 étoiles. Très bien situé à 5 mn à pied du centre. Nous avons voulu prendre un verre pour terminer la soirée au bar, malheureusement pas de carte : vous devez demander le prix de chaque alcool en désignant les bouteilles. Pas agréable ni vendeur ! Parking cher.

8

Cedric

27 Nov 2025

·

Stayed 1 night

Desayuno fuera de precio como los semas hoteles

Desayuno fuera de precio como los semas hoteles

6

June

25 Jun 2025

·

Stayed 4 nights

Whilst the staff are great and the foyer is beautiful, everywhere else, particularly the rooms, are extremely dated and in desperate need of modernisation. The luxurious sun beds in the photos are not the same either - in fact the pool terrace isn’t great either - again, needs updating - just 2 umbrellas. The breakfast was distinctly average and certainly not 5 star - you spend every day looking for staff to request that more butter or bread be put out of for the milk/water in the coffee machine to be filled up. Again - not 5 star!

Whilst the staff are great and the foyer is beautiful, everywhere else, particularly the rooms, are extremely dated and in desperate need of modernisation. The luxurious sun beds in the photos are not the same either - in fact the pool terrace isn’t great either - again, needs updating - just 2 umbrellas. The breakfast was distinctly average and certainly not 5 star - you spend every day looking for staff to request that more butter or bread be put out of for the milk/water in the coffee machine to be filled up. Again - not 5 star!

8

Houston

8 May 2025

·

Stayed 1 night

When in Zaragoza, dinner at the Palafox is a must have. It is alone reason to travel to Zaragoza. The breakfast buffet was extraordinary as well. Well situated to see Old Town Zaragoza as well where a most important cathedral-basilica has a home. It’s called Virgin of the Pillar

When in Zaragoza, dinner at the Palafox is a must have. It is alone reason to travel to Zaragoza. The breakfast buffet was extraordinary as well. Well situated to see Old Town Zaragoza as well where a most important cathedral-basilica has a home. It’s called Virgin of the Pillar

10

Bernard

2 Jul 2025

·

Stayed 1 night

Excellent restaurant at the hotel. Strongly recommend it

Excellent restaurant at the hotel. Strongly recommend it

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10

Sergio

13 Jul 2026

·

Stayed 1 night

Great stay in the heat of Zaragoza. Close to everything, Rooms were clean and comfortable and we really enjoyed our stay

Great stay in the heat of Zaragoza. Close to everything, Rooms were clean and comfortable and we really enjoyed our stay

10

Jane

9 Jun 2026

·

Stayed 2 nights

Lovely location but bedroom’s a bit dated

Lovely location but bedroom’s a bit dated

10

Silvia

20 May 2026

·

Stayed 1 night

Ok

Ok

8

Chakra

6 May 2026

·

Stayed 1 night

Very good breakfast. Wide selection.

Very good breakfast. Wide selection.

10

Carlye

23 Apr 2026

·

Stayed 2 nights

Breakfast was delicious, room was quiet. AC worked. Nice atmosphere. Staff very friendly & helpful.

Breakfast was delicious, room was quiet. AC worked. Nice atmosphere. Staff very friendly & helpful.

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 14:00 to 03:00

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs about Hotel Palafox

Is parking available at the property?

Self parking is available on-site for a fee of EUR 25 per day. Valet parking services are also offered.

What type of breakfast is offered and what are the serving hours?

Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee of approximately EUR 26 for adults and EUR 13 for children.

What are the standard check-in and check-out times?

Check-in is from 2:00 PM to 3:00 PM, and check-out is by 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.

Where is the property located in relation to key landmarks?

The hotel is located in the heart of Zaragoza, just steps from Puerta del Carmen and a 4-minute walk from the Church of Santiago El Mayor. It is approximately 0.3 miles from the Antigua School of Medicine and Gran Via.

Does the property have a swimming pool?

Yes, there is a seasonal outdoor pool available, which is open from June to September.

What are the policies regarding extra beds and cribs?

Rollaway beds are available for a fee of EUR 60 per night, and advance request is required for confirmation.

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Average nightly price across deals, with taxes & fees.

Prices in USD for 2 guests, updated daily.