Smartr Atocha Reina Sofia
From
158 US$
/natt
Välj datum för att se priser och tillgänglighet.
From
158 US$
/natt
Om detta boende
Aparthotel in the heart of Madrid with air-conditioned rooms, kitchens, and a virtual front desk for seamless check-in.
Företagsfaciliteter
Gästerna har bland annat tillgång till virtuell reception.
Rum
Känn dig som hemma i ett av de 25 luftkonditionerade rummen som har kök med ugn och diskmaskin. Gratis wi-fi ser till att du kan hålla dig uppkopplad, och en 32-tums LCD-tv med digitalkanaler erbjuder all underhållning du behöver. På rummet finns kaffe- och tebryggare och tvättmaskiner. Städning erbjuds på begäran.
Läge
Smartr Atocha Reina Sofia placerar dig i hjärtat av Madrid, och du är inte mer än en fem minuters bilfärd från Museo Nacional del Prado och Parque del Retiro. Detta lägenhetshotell ligger 2,3 km från Puerta del Sol och 2,4 km från Gran Via.
Vad finns i närheten
Museo Nacional Centro de Arte Reina Sofía(0.4 miles)
Atocha-stationens minnesmärke(0.4 miles)
Paseo del Prado(0.5 miles)
Royal Botanical Garden (botanisk trädgård)(0.5 miles)
Museo Nacional del Prado(0.6 miles)
Madrid Río(0.7 miles)
Neptunus fontän(0.8 miles)
Matadero Madrid(1 miles)
Thyssen-Bornemisza nationalmuseum(1 miles)
Plaza de Santa Ana(1.1 miles)
Palacio de Cristal(1.1 miles)
El Rastro(1.1 miles)
Parque del Retiro(1.1 miles)
Plaza de Canalejas(1.2 miles)
Calle de Alcalá(1.2 miles)
Den största flygplatsen i närheten är Adolfo Suárez Madrid-Barajas Airport (MAD), Madrid, Spanien(11.6 miles)
Läge
24 Calle Rafael de Riego, Palos de la Frontera, Madrid, Spanien
Museo Nacional Centro de Arte Reina Sofía (0.4 miles)
Atocha-stationens minnesmärke (0.4 miles)
Paseo del Prado (0.5 miles)
Royal Botanical Garden (botanisk trädgård) (0.5 miles)
Museo Nacional del Prado (0.6 miles)
Madrid Río (0.7 miles)
Rumsalternativ
22
Lägenhet - 1 sovrum
Information om rummet
1 Dubbelsäng
och 1 Bäddsoffa
Sovplats 4
689 ft²
LuftkonditioneringUppvärmningWi-Fi (gratis)
20
Lägenhet - 2 sovrum
Information om rummet
1 Dubbelsäng
, 2 Enkelsängar
och 1 Bäddsoffa
Sovplats 6
915 ft²
LuftkonditioneringUppvärmningWi-Fi (gratis)
8
Studio
Information om rummet
1 Dubbelsäng
och 1 Bäddsoffa
Sovplats 4
484 ft²
LuftkonditioneringUppvärmningWi-Fi (gratis)
Gästrecensioner för Smartr Atocha Reina Sofia
8
Mycket bra
Baserat på 550 verifierade recensioner
Vad gäster tycker
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
På Smartr Atocha Reina Sofia berömmer resenärer det praktiska läget nära Atocha station och museerna, generellt rena, välutrustade lägenheter och smidig fjärrincheckning när den fungerar. Återkommande klagomål handlar dock om försenade åtkomstkoder och tillfälliga problem med kommunikationen eller vid ankomst.
Läs merVar detta till hjälp?
Vad gäster tycker
På Smartr Atocha Reina Sofia berömmer resenärer det praktiska läget nära Atocha station och museerna, generellt rena, välutrustade lägenheter och smidig fjärrincheckning när den fungerar. Återkommande klagomål handlar dock om försenade åtkomstkoder och tillfälliga problem med kommunikationen eller vid ankomst.
Många uppskattar de rymliga och välutrustade studiorna och lägenheterna, även om vissa enheter kan kännas små eller mörka, med begränsad utsikt, fasta madrasser eller ljud från korridoren. Pentryn och tvättmöjligheterna i rummen gör längre eller familjevistelser enklare. Förvänta dig en praktisk, självhushållslösning som passar för oberoende resenärer.
Var detta till hjälp?
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Faciliteter
Lägenheterna har vanligtvis pentryn och ofta även en tvättmaskin, vilket underlättar självhushåll.
Relaterade gästrecensioner
8
Ivan
19 maj 2025
·
Stannade 4 nätter
Check in info received before arrival. Nice apartment. Plenty of dining or grocery shopping around. No WINE OPENER?! A towel in the kitchen would be useful to do minor dishes (apartment had a dishwasher, but traveling solo, didn’t really need it). Door to apartment let in some noise from people coming and going, but bedroom was quiet.
Check in info received before arrival. Nice apartment. Plenty of dining or grocery shopping around. No WINE OPENER?! A towel in the kitchen would be useful to do minor dishes (apartment had a dishwasher, but traveling solo, didn’t really need it). Door to apartment let in some noise from people coming and going, but bedroom was quiet.
10
Todd
8 apr. 2024
·
Stannade 3 nätter
Apartment was perfect for a family of four visiting Madrid for a few days. Very clean and functional with a full kitchen. Neighborhood is good and close to shops and grocery.
Apartment was perfect for a family of four visiting Madrid for a few days. Very clean and functional with a full kitchen. Neighborhood is good and close to shops and grocery.
8
Renee
5 aug. 2025
·
Stannade 1 natt
The check-in was very simple and we were pleased to walk into a nice, clean room. Our visit was less than 24 hours so we were not able to explore the area too much. The location was great as we were able to walk from the train station to the hotel and out again for dinner. Also, the hotel staff communicated very quickly with any questions I had using WhatsApp. Thank you, Smartr Atocha Reina Sofia!
The check-in was very simple and we were pleased to walk into a nice, clean room. Our visit was less than 24 hours so we were not able to explore the area too much. The location was great as we were able to walk from the train station to the hotel and out again for dinner. Also, the hotel staff communicated very quickly with any questions I had using WhatsApp. Thank you, Smartr Atocha Reina Sofia!
8
Kevin
26 juni 2025
·
Stannade 3 nätter
Apartment was very nicely appointed. Clean and in good location. Only issues were firm matresses and incorrect exterior code was give multiple times before we received the correct one. Otherwise we would recommend this place
Apartment was very nicely appointed. Clean and in good location. Only issues were firm matresses and incorrect exterior code was give multiple times before we received the correct one. Otherwise we would recommend this place
8
Rachel
30 juni 2025
·
Stannade 1 natt
We stayed for one night and were happy with the studio for this length of time. Very well equipped with plenty of space. Very close to the station it was good value for money and easily walkable to other areas of the city. The room was very clean. Downsides - we were on the ground floor and the “views” from the room were a little dismal - but for something so close to the station this was to be expected. I also had to chase the team running the location for the access codes and I would have expected to receive these at the time that check in was possible.
We stayed for one night and were happy with the studio for this length of time. Very well equipped with plenty of space. Very close to the station it was good value for money and easily walkable to other areas of the city. The room was very clean. Downsides - we were on the ground floor and the “views” from the room were a little dismal - but for something so close to the station this was to be expected. I also had to chase the team running the location for the access codes and I would have expected to receive these at the time that check in was possible.
8
larry
2 jan. 2024
·
Stannade 1 natt
Good location, good room space with kitchen and washer. Very close to Atocha train station. There are some stain marks on the coach need to be cleaned so people can sit on it.
Good location, good room space with kitchen and washer. Very close to Atocha train station. There are some stain marks on the coach need to be cleaned so people can sit on it.
10
Carlos Augusto
29 nov. 2023
·
Stannade 4 nätter
2 bedroom, nice bathroom and linens (items I think are the most relevant for travelers). Good location.
2 bedroom, nice bathroom and linens (items I think are the most relevant for travelers). Good location.
8
Susan
22 sep. 2025
·
Stannade 2 nätter
This was a super-convenient location near the Madrid Atocha train station. It's in a quiet residential neighborhood but walking distance to the main museums in Madrid. It was a perfect home-base for the three of us to explore Madrid.
This was a super-convenient location near the Madrid Atocha train station. It's in a quiet residential neighborhood but walking distance to the main museums in Madrid. It was a perfect home-base for the three of us to explore Madrid.
10
Else
2 okt. 2024
·
Stannade 3 nätter
Vi havde nogle rigtig fine dage i Madrid og boede i studielejlighed hvor der var fin plads og alle de ting vi skulle bruge i køkkenet. Området var roligt men lejligheden noget mørk og med udsigt til baggårde
Vi havde nogle rigtig fine dage i Madrid og boede i studielejlighed hvor der var fin plads og alle de ting vi skulle bruge i køkkenet. Området var roligt men lejligheden noget mørk og med udsigt til baggårde
10
Yuchen
9 feb. 2026
·
Stannade 4 nätter
一房一廳房型，空間適合小家廳或最多3位大人入住，設備有洗碗機、微波爐等基本配備，整體設備比較現代風格。 優點:距離阿托查車站很近，有電梯（但有一部份要自己走）、暖氣夠温暖（但深夜會自己關掉）。 缺點:服務人員反應比較晚，入住前建議主動連繫。洗臉盆很高只適合175公司以上的人使用。 #馬德行 #西葡之
一房一廳房型，空間適合小家廳或最多3位大人入住，設備有洗碗機、微波爐等基本配備，整體設備比較現代風格。 優點:距離阿托查車站很近，有電梯（但有一部份要自己走）、暖氣夠温暖（但深夜會自己關掉）。 缺點:服務人員反應比較晚，入住前建議主動連繫。洗臉盆很高只適合175公司以上的人使用。 #馬德行 #西葡之
Var detta till hjälp?
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Renlighet
Recensionerna beskriver konsekvent lägenheterna som mycket rena, med endast enstaka omnämnanden av fläckar eller lukt.
Relaterade gästrecensioner
8
ENRIQUE
9 dec. 2025
·
Stannade 5 nätter
Está bien para dormir y el lugar está limpio
Está bien para dormir y el lugar está limpio
10
Denisse
4 juni 2025
·
Stannade 3 nätter
Place very clean Only We have problems to check in and when we got to the place We waited 2 hrs to get in the room otherwise happy with our stay . Recommend 100%
Place very clean Only We have problems to check in and when we got to the place We waited 2 hrs to get in the room otherwise happy with our stay . Recommend 100%
8
Renee
5 aug. 2025
·
Stannade 1 natt
The check-in was very simple and we were pleased to walk into a nice, clean room. Our visit was less than 24 hours so we were not able to explore the area too much. The location was great as we were able to walk from the train station to the hotel and out again for dinner. Also, the hotel staff communicated very quickly with any questions I had using WhatsApp. Thank you, Smartr Atocha Reina Sofia!
The check-in was very simple and we were pleased to walk into a nice, clean room. Our visit was less than 24 hours so we were not able to explore the area too much. The location was great as we were able to walk from the train station to the hotel and out again for dinner. Also, the hotel staff communicated very quickly with any questions I had using WhatsApp. Thank you, Smartr Atocha Reina Sofia!
8
Kevin
26 juni 2025
·
Stannade 3 nätter
Apartment was very nicely appointed. Clean and in good location. Only issues were firm matresses and incorrect exterior code was give multiple times before we received the correct one. Otherwise we would recommend this place
Apartment was very nicely appointed. Clean and in good location. Only issues were firm matresses and incorrect exterior code was give multiple times before we received the correct one. Otherwise we would recommend this place
10
Jacqueline
6 nov. 2025
·
Stannade 1 natt
Excelente atención desde la reserva hasta el dia que realice el check out, buena ubicacion si tienes planes de trasladarte en tren ya que queda muy cerca de la estacion Atocha. La habitacion muy comoda y limpia.
Excelente atención desde la reserva hasta el dia que realice el check out, buena ubicacion si tienes planes de trasladarte en tren ya que queda muy cerca de la estacion Atocha. La habitacion muy comoda y limpia.
8
Rachel
30 juni 2025
·
Stannade 1 natt
We stayed for one night and were happy with the studio for this length of time. Very well equipped with plenty of space. Very close to the station it was good value for money and easily walkable to other areas of the city. The room was very clean. Downsides - we were on the ground floor and the “views” from the room were a little dismal - but for something so close to the station this was to be expected. I also had to chase the team running the location for the access codes and I would have expected to receive these at the time that check in was possible.
We stayed for one night and were happy with the studio for this length of time. Very well equipped with plenty of space. Very close to the station it was good value for money and easily walkable to other areas of the city. The room was very clean. Downsides - we were on the ground floor and the “views” from the room were a little dismal - but for something so close to the station this was to be expected. I also had to chase the team running the location for the access codes and I would have expected to receive these at the time that check in was possible.
8
larry
2 jan. 2024
·
Stannade 1 natt
Good location, good room space with kitchen and washer. Very close to Atocha train station. There are some stain marks on the coach need to be cleaned so people can sit on it.
Good location, good room space with kitchen and washer. Very close to Atocha train station. There are some stain marks on the coach need to be cleaned so people can sit on it.
8
Michael
7 okt. 2024
·
Stannade 1 natt
Our stay was good. The property was clean and very nice. The only issue we had was that we had to call them to get the codes to get in. They did not send them to us.
Our stay was good. The property was clean and very nice. The only issue we had was that we had to call them to get the codes to get in. They did not send them to us.
2
jing
7 juni 2024
·
Stannade 1 natt
Our room was not the one we booked om hotels.com. the room showed on hotels.com has a balcony and bright light. The room we got was a dark and no balcony with very bad smell. When you open the window you can see the garage around.
Our room was not the one we booked om hotels.com. the room showed on hotels.com has a balcony and bright light. The room we got was a dark and no balcony with very bad smell. When you open the window you can see the garage around.
10
Ana
19 feb. 2025
·
Stannade 3 nätter
El departamento es amplio, iluminado y muy limpio, se encuentra a unas cuadras de la estación atocha, tiene todo lo necesario, muy recomendado, lo volvería alquilar
El departamento es amplio, iluminado y muy limpio, se encuentra a unas cuadras de la estación atocha, tiene todo lo necesario, muy recomendado, lo volvería alquilar
Var detta till hjälp?
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Rum
Studiorna och lägenheterna är generellt rymliga och bekväma, med modern inredning. Vissa enheter är små eller mörka med begränsad utsikt, ljud från korridoren eller fasta madrasser.
Relaterade gästrecensioner
10
George
10 sep. 2025
·
Stannade 3 nätter
Spacious and comfortable in a great location. Remote checkin worked well.
Spacious and comfortable in a great location. Remote checkin worked well.
8
Ivan
19 maj 2025
·
Stannade 4 nätter
Check in info received before arrival. Nice apartment. Plenty of dining or grocery shopping around. No WINE OPENER?! A towel in the kitchen would be useful to do minor dishes (apartment had a dishwasher, but traveling solo, didn’t really need it). Door to apartment let in some noise from people coming and going, but bedroom was quiet.
Check in info received before arrival. Nice apartment. Plenty of dining or grocery shopping around. No WINE OPENER?! A towel in the kitchen would be useful to do minor dishes (apartment had a dishwasher, but traveling solo, didn’t really need it). Door to apartment let in some noise from people coming and going, but bedroom was quiet.
6
BRUNO MÁRIO
19 okt. 2025
·
Stannade 6 nätter
A comunicação com gerência foi ótima, assim como o check in. O maior problema é o quarto da suíte que é muito pequeno, difícil até para abrir as malas e não tem nenhum armário, prateleira ou gaveta para acomodar os pertences. A vista das janelas é muito feia, caso se importe com isso vale mencionar. Observei que hóspedes que chegavam a noite tiveram dificuldade para receber o código de entrada, sugiro que se for este o caso avise a propriedade com antecedência que chegará a noite. Localização excelente, muito perto da estação metro e da estação de trem Atocha, farmácias, mercados e ótimos bares e restaurantes tudo isso a poucos metros. A máquina de lavar roupa não é secadora.
A comunicação com gerência foi ótima, assim como o check in. O maior problema é o quarto da suíte que é muito pequeno, difícil até para abrir as malas e não tem nenhum armário, prateleira ou gaveta para acomodar os pertences. A vista das janelas é muito feia, caso se importe com isso vale mencionar. Observei que hóspedes que chegavam a noite tiveram dificuldade para receber o código de entrada, sugiro que se for este o caso avise a propriedade com antecedência que chegará a noite. Localização excelente, muito perto da estação metro e da estação de trem Atocha, farmácias, mercados e ótimos bares e restaurantes tudo isso a poucos metros. A máquina de lavar roupa não é secadora.
8
Kevin
26 juni 2025
·
Stannade 3 nätter
Apartment was very nicely appointed. Clean and in good location. Only issues were firm matresses and incorrect exterior code was give multiple times before we received the correct one. Otherwise we would recommend this place
Apartment was very nicely appointed. Clean and in good location. Only issues were firm matresses and incorrect exterior code was give multiple times before we received the correct one. Otherwise we would recommend this place
8
Rachel
30 juni 2025
·
Stannade 1 natt
We stayed for one night and were happy with the studio for this length of time. Very well equipped with plenty of space. Very close to the station it was good value for money and easily walkable to other areas of the city. The room was very clean. Downsides - we were on the ground floor and the “views” from the room were a little dismal - but for something so close to the station this was to be expected. I also had to chase the team running the location for the access codes and I would have expected to receive these at the time that check in was possible.
We stayed for one night and were happy with the studio for this length of time. Very well equipped with plenty of space. Very close to the station it was good value for money and easily walkable to other areas of the city. The room was very clean. Downsides - we were on the ground floor and the “views” from the room were a little dismal - but for something so close to the station this was to be expected. I also had to chase the team running the location for the access codes and I would have expected to receive these at the time that check in was possible.
8
Susan
22 sep. 2025
·
Stannade 2 nätter
This was a super-convenient location near the Madrid Atocha train station. It's in a quiet residential neighborhood but walking distance to the main museums in Madrid. It was a perfect home-base for the three of us to explore Madrid.
This was a super-convenient location near the Madrid Atocha train station. It's in a quiet residential neighborhood but walking distance to the main museums in Madrid. It was a perfect home-base for the three of us to explore Madrid.
2
jing
7 juni 2024
·
Stannade 1 natt
Our room was not the one we booked om hotels.com. the room showed on hotels.com has a balcony and bright light. The room we got was a dark and no balcony with very bad smell. When you open the window you can see the garage around.
Our room was not the one we booked om hotels.com. the room showed on hotels.com has a balcony and bright light. The room we got was a dark and no balcony with very bad smell. When you open the window you can see the garage around.
10
Else
2 okt. 2024
·
Stannade 3 nätter
Vi havde nogle rigtig fine dage i Madrid og boede i studielejlighed hvor der var fin plads og alle de ting vi skulle bruge i køkkenet. Området var roligt men lejligheden noget mørk og med udsigt til baggårde
Vi havde nogle rigtig fine dage i Madrid og boede i studielejlighed hvor der var fin plads og alle de ting vi skulle bruge i køkkenet. Området var roligt men lejligheden noget mørk og med udsigt til baggårde
10
Yuchen
9 feb. 2026
·
Stannade 4 nätter
一房一廳房型，空間適合小家廳或最多3位大人入住，設備有洗碗機、微波爐等基本配備，整體設備比較現代風格。 優點:距離阿托查車站很近，有電梯（但有一部份要自己走）、暖氣夠温暖（但深夜會自己關掉）。 缺點:服務人員反應比較晚，入住前建議主動連繫。洗臉盆很高只適合175公司以上的人使用。 #馬德行 #西葡之
一房一廳房型，空間適合小家廳或最多3位大人入住，設備有洗碗機、微波爐等基本配備，整體設備比較現代風格。 優點:距離阿托查車站很近，有電梯（但有一部份要自己走）、暖氣夠温暖（但深夜會自己關掉）。 缺點:服務人員反應比較晚，入住前建議主動連繫。洗臉盆很高只適合175公司以上的人使用。 #馬德行 #西葡之
8
Aoi
23 nov. 2023
·
Stannade 2 nätter
壁が薄いのか、隣人がうるさ過ぎたのか、音が響いたのが気になった。それ以外は快適でした。
壁が薄いのか、隣人がうるさ過ぎたのか、音が響いたのが気になった。それ以外は快適でした。
Var detta till hjälp?
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Service
Fjärrincheckningen med kod och kommunikationen är blandad: många rapporterar snabb och hjälpsam support via WhatsApp, medan andra upplevde försenade åtkomstkoder, inflexibilitet eller att de behövde efterfråga instruktioner.
Relaterade gästrecensioner
10
George
10 sep. 2025
·
Stannade 3 nätter
Spacious and comfortable in a great location. Remote checkin worked well.
Spacious and comfortable in a great location. Remote checkin worked well.
6
Mehmet
10 maj 2024
·
Stannade 1 natt
If you don’t have an internet access on the day of Check-in after 3:00 Pm, you might as well find another place to stay. Check in software needs more work to be fully functioning.
If you don’t have an internet access on the day of Check-in after 3:00 Pm, you might as well find another place to stay. Check in software needs more work to be fully functioning.
8
Renee
5 aug. 2025
·
Stannade 1 natt
The check-in was very simple and we were pleased to walk into a nice, clean room. Our visit was less than 24 hours so we were not able to explore the area too much. The location was great as we were able to walk from the train station to the hotel and out again for dinner. Also, the hotel staff communicated very quickly with any questions I had using WhatsApp. Thank you, Smartr Atocha Reina Sofia!
The check-in was very simple and we were pleased to walk into a nice, clean room. Our visit was less than 24 hours so we were not able to explore the area too much. The location was great as we were able to walk from the train station to the hotel and out again for dinner. Also, the hotel staff communicated very quickly with any questions I had using WhatsApp. Thank you, Smartr Atocha Reina Sofia!
8
Kevin
26 juni 2025
·
Stannade 3 nätter
Apartment was very nicely appointed. Clean and in good location. Only issues were firm matresses and incorrect exterior code was give multiple times before we received the correct one. Otherwise we would recommend this place
Apartment was very nicely appointed. Clean and in good location. Only issues were firm matresses and incorrect exterior code was give multiple times before we received the correct one. Otherwise we would recommend this place
10
Alicia
12 feb. 2024
·
Stannade 1 natt
Very clean and although the check in is online the communication is very good. The remote receptionist was communication was great via what’s app.Excellent service
Very clean and although the check in is online the communication is very good. The remote receptionist was communication was great via what’s app.Excellent service
10
Jacqueline
6 nov. 2025
·
Stannade 1 natt
Excelente atención desde la reserva hasta el dia que realice el check out, buena ubicacion si tienes planes de trasladarte en tren ya que queda muy cerca de la estacion Atocha. La habitacion muy comoda y limpia.
Excelente atención desde la reserva hasta el dia que realice el check out, buena ubicacion si tienes planes de trasladarte en tren ya que queda muy cerca de la estacion Atocha. La habitacion muy comoda y limpia.
8
Rachel
30 juni 2025
·
Stannade 1 natt
We stayed for one night and were happy with the studio for this length of time. Very well equipped with plenty of space. Very close to the station it was good value for money and easily walkable to other areas of the city. The room was very clean. Downsides - we were on the ground floor and the “views” from the room were a little dismal - but for something so close to the station this was to be expected. I also had to chase the team running the location for the access codes and I would have expected to receive these at the time that check in was possible.
We stayed for one night and were happy with the studio for this length of time. Very well equipped with plenty of space. Very close to the station it was good value for money and easily walkable to other areas of the city. The room was very clean. Downsides - we were on the ground floor and the “views” from the room were a little dismal - but for something so close to the station this was to be expected. I also had to chase the team running the location for the access codes and I would have expected to receive these at the time that check in was possible.
4
Michael
28 sep. 2024
·
Stannade 3 nätter
Good location, room is clean. The staff was not helpful at all. I sent in-APP messages twice on the day, asking for check in instructions and access code, but didn't receive any reply. I called the staff when I arrived at property, I was told check in instruction has been sent to WhatsApp. I didn't receive any message from the property, we had never communicated on WhatsApp. The staff refused providing access code on phone, and didn't want to send the code thru email or in-APP messages. After 20 minutes argument on phone, finally I was given the code. My first day of a 4-week holiday was totally ruined. It was the worst ever check in experience.
Good location, room is clean. The staff was not helpful at all. I sent in-APP messages twice on the day, asking for check in instructions and access code, but didn't receive any reply. I called the staff when I arrived at property, I was told check in instruction has been sent to WhatsApp. I didn't receive any message from the property, we had never communicated on WhatsApp. The staff refused providing access code on phone, and didn't want to send the code thru email or in-APP messages. After 20 minutes argument on phone, finally I was given the code. My first day of a 4-week holiday was totally ruined. It was the worst ever check in experience.
8
Michael
7 okt. 2024
·
Stannade 1 natt
Our stay was good. The property was clean and very nice. The only issue we had was that we had to call them to get the codes to get in. They did not send them to us.
Our stay was good. The property was clean and very nice. The only issue we had was that we had to call them to get the codes to get in. They did not send them to us.
8
Leo R
26 jan. 2025
·
Stannade 4 nätter
desk staff has no flexibility dealing with credit card payments over the phone, I had phone issues upon reaching Madrid & the desk agent made me come to their office just to complete the payment process, just plain absurd since the office has my credit card info to reserve the unit, the agent could easily have easily processed the payment & give the entry code for the property over the phone, NO need for a subway ride to the office just to be given the entry code, what a hassle!
desk staff has no flexibility dealing with credit card payments over the phone, I had phone issues upon reaching Madrid & the desk agent made me come to their office just to complete the payment process, just plain absurd since the office has my credit card info to reserve the unit, the agent could easily have easily processed the payment & give the entry code for the property over the phone, NO need for a subway ride to the office just to be given the entry code, what a hassle!
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AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Läge
Mycket praktiskt läge nära Atocha station och de stora museerna, i ett generellt lugnt och gångvänligt område med affärer och restauranger i närheten.
Relaterade gästrecensioner
10
rafael
2 juli 2024
·
Stannade 1 natt
Very convenient locariin
Very convenient locariin
8
Francisco
25 juli 2024
·
Stannade 4 nätter
Nice quiet neighborhood
Nice quiet neighborhood
8
John
2 okt. 2024
·
Stannade 4 nätter
Really comfortable apartment in a good area, close to Atocha transport hub and attractions such as the Reina Sofia and Prado Museums and the Retiro Park. Lots of bars and restaurants within a few minutes walk. Only negative was trying to get used to the quirky lock on the apartment door.
Really comfortable apartment in a good area, close to Atocha transport hub and attractions such as the Reina Sofia and Prado Museums and the Retiro Park. Lots of bars and restaurants within a few minutes walk. Only negative was trying to get used to the quirky lock on the apartment door.
8
Renee
5 aug. 2025
·
Stannade 1 natt
The check-in was very simple and we were pleased to walk into a nice, clean room. Our visit was less than 24 hours so we were not able to explore the area too much. The location was great as we were able to walk from the train station to the hotel and out again for dinner. Also, the hotel staff communicated very quickly with any questions I had using WhatsApp. Thank you, Smartr Atocha Reina Sofia!
The check-in was very simple and we were pleased to walk into a nice, clean room. Our visit was less than 24 hours so we were not able to explore the area too much. The location was great as we were able to walk from the train station to the hotel and out again for dinner. Also, the hotel staff communicated very quickly with any questions I had using WhatsApp. Thank you, Smartr Atocha Reina Sofia!
10
Ruth Elizabeth
28 okt. 2023
·
Stannade 2 nätter
Apartamento muy confortable; cerca al museo de la Reina Sofía; muy recomendable
Apartamento muy confortable; cerca al museo de la Reina Sofía; muy recomendable
10
Jacqueline
6 nov. 2025
·
Stannade 1 natt
Excelente atención desde la reserva hasta el dia que realice el check out, buena ubicacion si tienes planes de trasladarte en tren ya que queda muy cerca de la estacion Atocha. La habitacion muy comoda y limpia.
Excelente atención desde la reserva hasta el dia que realice el check out, buena ubicacion si tienes planes de trasladarte en tren ya que queda muy cerca de la estacion Atocha. La habitacion muy comoda y limpia.
8
Rachel
30 juni 2025
·
Stannade 1 natt
We stayed for one night and were happy with the studio for this length of time. Very well equipped with plenty of space. Very close to the station it was good value for money and easily walkable to other areas of the city. The room was very clean. Downsides - we were on the ground floor and the “views” from the room were a little dismal - but for something so close to the station this was to be expected. I also had to chase the team running the location for the access codes and I would have expected to receive these at the time that check in was possible.
We stayed for one night and were happy with the studio for this length of time. Very well equipped with plenty of space. Very close to the station it was good value for money and easily walkable to other areas of the city. The room was very clean. Downsides - we were on the ground floor and the “views” from the room were a little dismal - but for something so close to the station this was to be expected. I also had to chase the team running the location for the access codes and I would have expected to receive these at the time that check in was possible.
10
Carlos Augusto
29 nov. 2023
·
Stannade 4 nätter
2 bedroom, nice bathroom and linens (items I think are the most relevant for travelers). Good location.
2 bedroom, nice bathroom and linens (items I think are the most relevant for travelers). Good location.
8
Susan
22 sep. 2025
·
Stannade 2 nätter
This was a super-convenient location near the Madrid Atocha train station. It's in a quiet residential neighborhood but walking distance to the main museums in Madrid. It was a perfect home-base for the three of us to explore Madrid.
This was a super-convenient location near the Madrid Atocha train station. It's in a quiet residential neighborhood but walking distance to the main museums in Madrid. It was a perfect home-base for the three of us to explore Madrid.
10
Yuchen
9 feb. 2026
·
Stannade 4 nätter
一房一廳房型，空間適合小家廳或最多3位大人入住，設備有洗碗機、微波爐等基本配備，整體設備比較現代風格。 優點:距離阿托查車站很近，有電梯（但有一部份要自己走）、暖氣夠温暖（但深夜會自己關掉）。 缺點:服務人員反應比較晚，入住前建議主動連繫。洗臉盆很高只適合175公司以上的人使用。 #馬德行 #西葡之
一房一廳房型，空間適合小家廳或最多3位大人入住，設備有洗碗機、微波爐等基本配備，整體設備比較現代風格。 優點:距離阿托查車站很近，有電梯（但有一部份要自己走）、暖氣夠温暖（但深夜會自己關掉）。 缺點:服務人員反應比較晚，入住前建議主動連繫。洗臉盆很高只適合175公司以上的人使用。 #馬德行 #西葡之
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AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Måltider
Inte tillräckligt med information i recensionerna.
Relaterade gästrecensioner
Var detta till hjälp?
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
10
David
för 2 veckor sedan
·
Stannade 2 nätter
We were two and it was perfect but it could easily accommodate two more the sofa bed. Having a laundry machine in the unit is very useful too.
We were two and it was perfect but it could easily accommodate two more the sofa bed. Having a laundry machine in the unit is very useful too.
10
Henri
för 4 veckor sedan
·
Stannade 5 nätter
Het was een ruime studio voor ons 2, zalig om de ruimte te hebben. Een straat verder heb je een paar bakkers en een Lidl. Wij hebben elke ochtend lekker kunnen ontbijten vóór we naar buiten gingen (potten en pannen zijn aanwezig). Goede ervaring. Alleen het inchecken was even zoeken naar de code, dus bekijk dit zeker een dag op voorhand ipv aan de voordeur :) PS: 2 lekkere indische restaurants om de hoek, aanraders
Het was een ruime studio voor ons 2, zalig om de ruimte te hebben. Een straat verder heb je een paar bakkers en een Lidl. Wij hebben elke ochtend lekker kunnen ontbijten vóór we naar buiten gingen (potten en pannen zijn aanwezig). Goede ervaring. Alleen het inchecken was even zoeken naar de code, dus bekijk dit zeker een dag op voorhand ipv aan de voordeur :) PS: 2 lekkere indische restaurants om de hoek, aanraders
8
Salome
26 aug. 2026
·
Stannade 1 natt
The location is very practical for Atocha train station. The flat is spacious and well furnished. The only little issues were the lack of response when messaging the host and their phone was unreachable. We also only had 2 sets of towel for 4. Noise insolation from the front door should be better as the building has many loud people not filtered through by a good door. But apart from that it’s great value for money and would use again if I need to take a train from Atocha.
The location is very practical for Atocha train station. The flat is spacious and well furnished. The only little issues were the lack of response when messaging the host and their phone was unreachable. We also only had 2 sets of towel for 4. Noise insolation from the front door should be better as the building has many loud people not filtered through by a good door. But apart from that it’s great value for money and would use again if I need to take a train from Atocha.
4
Melanie
16 juni 2026
·
Stannade 1 natt
The lack of staff onsite is a problem. The instructions on using the access codes were very sketchy. I needed assistance but no one answered the phone when I called the number given. Then I was locked in my room because of a problem with the door. When I managed to get out, i could not lock the door behind me. Again, no answer to my phone call. It was clean and centrally located but I cannot recommend the place.
The lack of staff onsite is a problem. The instructions on using the access codes were very sketchy. I needed assistance but no one answered the phone when I called the number given. Then I was locked in my room because of a problem with the door. When I managed to get out, i could not lock the door behind me. Again, no answer to my phone call. It was clean and centrally located but I cannot recommend the place.
10
David
8 juni 2026
·
Stannade 3 nätter
Estuvo bien, la recomiendo
Estuvo bien, la recomiendo
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- 2026-10-04: NO DATA
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- 2026-11-02: 138.63695597872925USD
- 2026-11-03: 138.63695597872925USD
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- 2026-11-20: NO DATA
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- 2026-11-27: NO DATA
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- 2026-11-29: 106.1502869733429USD
- 2026-11-30: 105.3011674442444USD
- 2026-12-01: 101.91689912442017USD
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- 2026-12-04: NO DATA
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Breakage deposit: EUR 50 per stay
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