Crowne Plaza Zhengzhou by IHG

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My first visit to Zhengzhou, but the staff made every effort to make me feel comfortable during my stay. Although I had issues with wifi not working for some reason. I absolutely appreciated the fact that the front desk agent tried very hard to troubleshoot. Thank you Crowne Plaza staff for memorable trip and a comfortable stay.

Fantastic stay with absolutely excellent staff and customer service! When the tour that I had booked failed to arrive, the concierge immediately arranged a new tour that mirrored the one that I had booked in the same day. Additionally, they upgraded my room for free when I expressed some concerns and then also arranged another tour to the Hunan Museum. Their customer service is impeccable and the hotel provided a wonderful experience that I highly recommend! Excellent and exceeded my expectations! A special thanks to this wonderful group of staff members!

When I have stayed in Zhengzhou, I always used the Holiday Inn Zhengzhou. But This time could not use it.

The building was so beautiful, with the friendliest most helpful staff. Easy walk to many local businesses for dining. I would recommend Crowne Plaza Zhengzhou to anyone.