Best Western Plus Hotel Galles
US$ 291
/noite
Média para outubro
Preços para Best Western Plus Hotel Galles
Selecione datas para ver preços e disponibilidade
US$ 291
/noite
Média para outubro
Preços médios mensais
Em Best Western Plus Hotel Galles, o preço por noite é, em média, US$ 120 no mês mais barato (agosto) e US$ 345 no mês mais caro (fevereiro), com base nos últimos 12 meses.
| Mês | Preço médio |
|---|---|
| janeiro | US$ 204 |
| fevereiro | US$ 345 |
| março | US$ 162 |
| abril | US$ 237 |
| maio | US$ 231 |
| junho | US$ 212 |
| julho | US$ 168 |
| agosto | US$ 120 |
| setembro | US$ 257 |
| outubro | US$ 291 |
| novembro | US$ 192 |
| dezembro | US$ 176 |
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out. · US$ 291
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Mais caro: fevereiro (aprox. US$ 345)
Mais barato: agosto (aprox. US$ 120)
Sobre este alojamento
Experience luxury with a full-service spa, indoor pool, and gourmet dining in Milan's vibrant Central Station area.
Estacionamento
Restaurante
Sala de ginástica/Ginásio
Centro de negócios
Serviço de quartos
Internet de alta velocidade
Localização
Piazza Lima 2, Estação Central, Milão, Itália
Avaliações dos hóspedes sobre Best Western Plus Hotel Galles
8.4
Muito Bom
Com base em 4.801 avaliações verificadas
Quem se hospeda aqui?
Negócios
23%
Casal
32%
Família
26%
Grupos
13%
Individual
4%
O que pensam os hóspedes
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
O UNA Hotels Galles Milano é elogiado pela sua localização extremamente conveniente, junto à estação de metro Lima, e pelas suas úteis instalações de bem-estar, com muitos hóspedes a apreciarem a piscina, sauna e terraço no topo quando disponíveis.
Saiba maisIsto foi útil?
O que pensam os hóspedes
O UNA Hotels Galles Milano é elogiado pela sua localização extremamente conveniente, junto à estação de metro Lima, e pelas suas úteis instalações de bem-estar, com muitos hóspedes a apreciarem a piscina, sauna e terraço no topo quando disponíveis.
Os funcionários são frequentemente descritos como simpáticos e prestativos, embora vários comentários relatem um serviço inconsistente na receção ou no restaurante, bem como uma fraca resolução de problemas. Os quartos variam muito: alguns são confortáveis ou espaçosos, mas muitos parecem desatualizados ou pequenos, com paredes finas, o ruído do metro ou da rua, chuveiros minúsculos e, ocasionalmente, ar condicionado fraco ou pequenos problemas de manutenção. O pequeno-almoço é geralmente bom, com muita variedade, mas a sala pode ficar lotada e alguns extras têm custos adicionais. O bar/restaurante no topo é agradável, mas por vezes caro ou lento. Espere uma base bem conectada com comodidades úteis, mas solicite um quarto mais alto e silencioso e mantenha as expectativas moderadas em relação ao estilo do quarto e à consistência do serviço.
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Instalações
As instalações de bem-estar (pequena piscina interior, sauna/banho turco, ginásio compacto) e o terraço/bar no topo são amplamente apreciados; existe estacionamento no local ou nas proximidades mediante uma taxa. As desvantagens incluem a piscina ser pequena ou fria, eventuais fechamentos ou funcionalidades não operacionais e a necessidade de solicitar toalhas/roupões.
Avaliações dos hóspedes relacionadas
10
Nigel
8 de nov. de 2025
·
A estadia foi de 2 noites
Clean rooms. Fab spa and gym facilities. Really enjoyable
Clean rooms. Fab spa and gym facilities. Really enjoyable
8
Natalie
27 de jan. de 2026
·
A estadia foi de 2 noites
My stay at the hotel was truly lovely and very comfortable. The staff were outstanding, welcoming, personable, and consistently going above and beyond to provide excellent service. The facilities were pleasant; the sauna was warm and relaxing, and the overall temperature throughout was comfortable. The swimming pool was a little small, but perfectly fine for a swim when it wasn’t too busy. At times, the facilities could get a bit lively, especially when children were around, but everything was still very enjoyable. Overall, I had a wonderful time at the hotel. It was a delightful experience, and I genuinely enjoyed my stay. The breakfast was excellent, with a wide variety of drinks, coffee, and food to choose from. For the price, it was a fantastic stay, and I would happily return if I visit Milan again.
My stay at the hotel was truly lovely and very comfortable. The staff were outstanding, welcoming, personable, and consistently going above and beyond to provide excellent service. The facilities were pleasant; the sauna was warm and relaxing, and the overall temperature throughout was comfortable. The swimming pool was a little small, but perfectly fine for a swim when it wasn’t too busy. At times, the facilities could get a bit lively, especially when children were around, but everything was still very enjoyable. Overall, I had a wonderful time at the hotel. It was a delightful experience, and I genuinely enjoyed my stay. The breakfast was excellent, with a wide variety of drinks, coffee, and food to choose from. For the price, it was a fantastic stay, and I would happily return if I visit Milan again.
8
Adriana
1 de ago. de 2025
·
A estadia foi de 7 noites
The breakfast buffet was lovely. A lot of thought put into it. Lovely area for breakfast too. Pool was nice- but was a bit too cold. No towels either. It would have been nice had the pool area had towels. For whatever reason no towels are kept in pool area for use. Had to ask for towels at front desk pre-swim. Also, had to request a robe from front desk, which did not make its way to my room during my week long stay. Would have been pleasant to wear a rove to the poo. Having a robe in my room upon arrival would have been a simple pleasant fix. Front desk was sufficient could provide more welcoming service. Ie. why am I having to ask for towels to swim- why could not get a robe in my room after requesting one. They were also aware the robe did not come, and following that still no robe. Too bad front desk isn’t as organized and thoughtful as the breakfast staff.
The breakfast buffet was lovely. A lot of thought put into it. Lovely area for breakfast too. Pool was nice- but was a bit too cold. No towels either. It would have been nice had the pool area had towels. For whatever reason no towels are kept in pool area for use. Had to ask for towels at front desk pre-swim. Also, had to request a robe from front desk, which did not make its way to my room during my week long stay. Would have been pleasant to wear a rove to the poo. Having a robe in my room upon arrival would have been a simple pleasant fix. Front desk was sufficient could provide more welcoming service. Ie. why am I having to ask for towels to swim- why could not get a robe in my room after requesting one. They were also aware the robe did not come, and following that still no robe. Too bad front desk isn’t as organized and thoughtful as the breakfast staff.
8
Nadja
20 de out. de 2025
·
A estadia foi de 4 noites
Kleine Rooftop Bar, gutes Frühstück, kleiner Spa-Bereich, Lage direkt an der U-Bahn
Kleine Rooftop Bar, gutes Frühstück, kleiner Spa-Bereich, Lage direkt an der U-Bahn
6
Tim
5 de mar. de 2025
·
A estadia foi de 2 noites
The hotel is well connected to Lima Airport and central station by the metro. The layout however is confusing with the signs for lifts not actually being there. Plus the pool was out of order for the duration of my stay which was a big factor in my choice of hotel so do check once booked!
The hotel is well connected to Lima Airport and central station by the metro. The layout however is confusing with the signs for lifts not actually being there. Plus the pool was out of order for the duration of my stay which was a big factor in my choice of hotel so do check once booked!
10
Katherine M
14 de out. de 2025
·
A estadia foi de 3 noites
Only place I will stay when in Milan! This hotel has everything. Full breakfast buffet included, restaurant is very good with regional specialties, M1 metro station just next door takes you straight to the Duomo, and there is a rooftop terrace bar that serves aperitivo at sunset overlooking the whole city. The best part yet is the full spa! Turkish bath, sauna, large pool with whirlpool, showers, and Himalayan pink salt lamps. Best way to wake up or wind down. Staff is also incredibly friendly. There are a few bars and restaurants on the same road but not a huge selection. I'll never stay anywhere else!
Only place I will stay when in Milan! This hotel has everything. Full breakfast buffet included, restaurant is very good with regional specialties, M1 metro station just next door takes you straight to the Duomo, and there is a rooftop terrace bar that serves aperitivo at sunset overlooking the whole city. The best part yet is the full spa! Turkish bath, sauna, large pool with whirlpool, showers, and Himalayan pink salt lamps. Best way to wake up or wind down. Staff is also incredibly friendly. There are a few bars and restaurants on the same road but not a huge selection. I'll never stay anywhere else!
10
Genevieve
29 de set. de 2025
·
A estadia foi de 1 noite
We stayed one night at Una after travelling 30hours from Australia to Milan. We had two half days before we had to travel again. The hotel is an easy flat walk from the train which was very convenient. The staff were very helpful. Breakfast was excellent. The pool was great for a swim after a long flight. The small gym had good equipment. We went shopping on Corso Buenos Aires which was great. We went on the metro to see the Duomo etc which was very easy. It was a successful stay. Would stay again.
We stayed one night at Una after travelling 30hours from Australia to Milan. We had two half days before we had to travel again. The hotel is an easy flat walk from the train which was very convenient. The staff were very helpful. Breakfast was excellent. The pool was great for a swim after a long flight. The small gym had good equipment. We went shopping on Corso Buenos Aires which was great. We went on the metro to see the Duomo etc which was very easy. It was a successful stay. Would stay again.
10
Heather
14 de out. de 2025
·
A estadia foi de 3 noites
The hotel was great, convenient ( next to metro station), had a lovely wellness cebtre, hood breakfast and great tapas at the rooftop bar! A very hapoy stay indeed.
The hotel was great, convenient ( next to metro station), had a lovely wellness cebtre, hood breakfast and great tapas at the rooftop bar! A very hapoy stay indeed.
8
Nigel
5 de jan. de 2026
·
A estadia foi de 4 noites
Nice hotel and staff were very friendly. As the hotel was busy breakfast was very full and getting a table in the restaurant was difficult. The leisure facilities were small but very nice.
Nice hotel and staff were very friendly. As the hotel was busy breakfast was very full and getting a table in the restaurant was difficult. The leisure facilities were small but very nice.
8
Annalisa
31 de jul. de 2025
·
A estadia foi de 1 noite
Great location. Nice terrace on top with amazing city views. A small but well kept indoor pool, sauna and steam room. Overall recommended !
Great location. Nice terrace on top with amazing city views. A small but well kept indoor pool, sauna and steam room. Overall recommended !
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Limpeza
A limpeza geral é classificada como boa em quartos e áreas públicas. Algumas avaliações mencionam odores ou a limpeza da área da piscina e falhas na arrumação, como itens descartados ou desaparecidos e portas deixadas destrancadas.
Avaliações dos hóspedes relacionadas
2
Rebecca
16 de jun. de 2025
·
A estadia foi de 5 noites
Disaster, a beloved stuffed animal was taken from the room during changing of the bedsheets. It was not returned and no compensation was offered. Out of all the trips I have taken, this is the first time I had something being stolen from the room. And the hotel obviously didn't consider the item being valuable enough to see it as a big deal. My son has had that stuffed animal since birth and always slept with it so he is now traumatised and we can't let housekeeping into the hotel room anymore. Thanks a lot...
Disaster, a beloved stuffed animal was taken from the room during changing of the bedsheets. It was not returned and no compensation was offered. Out of all the trips I have taken, this is the first time I had something being stolen from the room. And the hotel obviously didn't consider the item being valuable enough to see it as a big deal. My son has had that stuffed animal since birth and always slept with it so he is now traumatised and we can't let housekeeping into the hotel room anymore. Thanks a lot...
8
Charmaine Revaldo
17 de fev. de 2025
·
A estadia foi de 5 noites
Generally, we loved the stay at this hotel because our request have been met, a little outdated but the bed and sheets are clean and comfortable. Almost perfect but it happened twice that the housekeeping forgot to lock our door and when we came back the door was open. The staff are very friendly and nice it means a lot. The food for the breakfast is great though could be improved by including the pancakes in the breakfast buffet not as an extra and other variety of choices. This is central located and loved that there are shops around. The Duomo is just 5 stops from the metro st. The Spa is the best feature of this place- hope they keep it high maintained. We'll probably come back.
Generally, we loved the stay at this hotel because our request have been met, a little outdated but the bed and sheets are clean and comfortable. Almost perfect but it happened twice that the housekeeping forgot to lock our door and when we came back the door was open. The staff are very friendly and nice it means a lot. The food for the breakfast is great though could be improved by including the pancakes in the breakfast buffet not as an extra and other variety of choices. This is central located and loved that there are shops around. The Duomo is just 5 stops from the metro st. The Spa is the best feature of this place- hope they keep it high maintained. We'll probably come back.
8
Abraham
6 de jan. de 2026
·
A estadia foi de 2 noites
Clean room, staff was great, only thing I had a problem was getting the heater to kick on.
Clean room, staff was great, only thing I had a problem was getting the heater to kick on.
6
Brian
29 de dez. de 2025
·
A estadia foi de 2 noites
Good breakfast and location, housekeeping threw away my house keys so don’t leave anything lying around
Good breakfast and location, housekeeping threw away my house keys so don’t leave anything lying around
10
Sandra
5 de set. de 2023
·
A estadia foi de 5 noites
Location was perfect, staff was friendly and accomodating especially Christian our bar tender. The pool area wasnt the cleaniest , but overall great boutique hotel.
Location was perfect, staff was friendly and accomodating especially Christian our bar tender. The pool area wasnt the cleaniest , but overall great boutique hotel.
10
Judy
20 de jan. de 2026
·
A estadia foi de 3 noites
Excellent service, friendly & brilliant staff. The hotel is absolutely fantastic & clean. Highly recommend .
Excellent service, friendly & brilliant staff. The hotel is absolutely fantastic & clean. Highly recommend .
10
Thomas
19 de jan. de 2026
·
A estadia foi de 3 noites
Very clean and nice hotel with good breakfast and friendly staff. Highly recommended.
Very clean and nice hotel with good breakfast and friendly staff. Highly recommended.
8
PAULO
22 de dez. de 2023
·
A estadia foi de 2 noites
Esqueceram-se de limpar o quarto
Esqueceram-se de limpar o quarto
10
Dmitry
28 de set. de 2025
·
A estadia foi de 1 noite
Very clean ,great breakfast, friendly staff
Very clean ,great breakfast, friendly staff
6
Mara
5 de out. de 2024
·
A estadia foi de 1 noite
La zona è comoda, e l'hotel è praticamente attaccato alla Metro rossa. La ragazza alla reception (Lucia, mi pare) molto professionale. Tuttavia nel corridoio al piano della mia stanza non c'era un buon odore e la stanza era molto datata, lavandino e specchio rovinati, scrivania con delle scheggiature, parquet vissuto. Le lenzuola molto rigide, ruvide e alzando il piumino per mettersi a letto veniva via anche il lenzuolo sotto. E si sentono molto i rumori in corridoio. Normalmente non mi lamenterei per questi dettagli, però da un 4 stelle che ha questi prezzi ci si aspettrebbe un po' più di cura.
La zona è comoda, e l'hotel è praticamente attaccato alla Metro rossa. La ragazza alla reception (Lucia, mi pare) molto professionale. Tuttavia nel corridoio al piano della mia stanza non c'era un buon odore e la stanza era molto datata, lavandino e specchio rovinati, scrivania con delle scheggiature, parquet vissuto. Le lenzuola molto rigide, ruvide e alzando il piumino per mettersi a letto veniva via anche il lenzuolo sotto. E si sentono molto i rumori in corridoio. Normalmente non mi lamenterei per questi dettagli, però da un 4 stelle che ha questi prezzi ci si aspettrebbe un po' più di cura.
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Quartos
Os quartos variam desde pequenos e desatualizados até suites espaçosas; muitos relatam paredes finas e vibração/ruído do metro ou da rua, além de chuveiros minúsculos e ar condicionado limitado ou fraco. Alguns quartos também apresentam peculiaridades de manutenção ou TV/Wi-Fi limitados.
Avaliações dos hóspedes relacionadas
8
Joanne
17 de ago. de 2025
·
A estadia foi de 6 noites
Almost everything was good about this hotel but air conditioning in rooms almost non existent . Just barely survived six days of 35+ degrees heat
Almost everything was good about this hotel but air conditioning in rooms almost non existent . Just barely survived six days of 35+ degrees heat
8
Craig
1 de ago. de 2025
·
A estadia foi de 3 noites
Execllent location, great base ro explore milan with metro right outside. Rooms small but manageble for short stay. No view. Nice rooftop bar terrace.
Execllent location, great base ro explore milan with metro right outside. Rooms small but manageble for short stay. No view. Nice rooftop bar terrace.
6
Lisbeth
25 de out. de 2025
·
A estadia foi de 2 noites
Det var et rigtig fint hotel med god beliggenhed metro lige uden for døren og super venligt professionel personale men der er vanvittig meget larm fra gaden og udrykning konstant om natten man kan høre metroen så det er ryster i værelset men fra klokken 1 til klokken 6 kører metroen ikke så der kan soves hvis der ikke er udrykning
Det var et rigtig fint hotel med god beliggenhed metro lige uden for døren og super venligt professionel personale men der er vanvittig meget larm fra gaden og udrykning konstant om natten man kan høre metroen så det er ryster i værelset men fra klokken 1 til klokken 6 kører metroen ikke så der kan soves hvis der ikke er udrykning
4
Hector
5 de abr. de 2025
·
A estadia foi de 3 noites
TRAVELERS WARNING: this is not a 4 star hotel its a 3 star . AND THERE IS NO A/C in the whole property. When reaching out to expedia support they did nothing, and when O reached out to the front desk they advised that I should just open a window to climatize the room, I’ll say a manager came to the room and offered me “an upgrade” but due to the party I was traveling with I was unable to switch rooms, then I was offered another room but it was only available until the next day by that time I was done with this management and requested not to be switched, btw the manager said it was a “cultural” problem because they do not turn on the AC during the winter (even if the day is hot, like this past few days were, well over 20 degrees C) so I guess you open the windows and stay hot… I requested a refund and nor the hotel nor expedia did anything about it, had to spend 3 days in this room with this conditions… please do yourself a favor and look for a different option. Their website also advertised they have climate control but it’s not true. The restaurant is great tho and it looks they’ve tried to masquerade the old feel but there are windows that are falling out and the wood is rotten. Not recomended…
TRAVELERS WARNING: this is not a 4 star hotel its a 3 star . AND THERE IS NO A/C in the whole property. When reaching out to expedia support they did nothing, and when O reached out to the front desk they advised that I should just open a window to climatize the room, I’ll say a manager came to the room and offered me “an upgrade” but due to the party I was traveling with I was unable to switch rooms, then I was offered another room but it was only available until the next day by that time I was done with this management and requested not to be switched, btw the manager said it was a “cultural” problem because they do not turn on the AC during the winter (even if the day is hot, like this past few days were, well over 20 degrees C) so I guess you open the windows and stay hot… I requested a refund and nor the hotel nor expedia did anything about it, had to spend 3 days in this room with this conditions… please do yourself a favor and look for a different option. Their website also advertised they have climate control but it’s not true. The restaurant is great tho and it looks they’ve tried to masquerade the old feel but there are windows that are falling out and the wood is rotten. Not recomended…
8
Lisa
5 de jun. de 2025
·
A estadia foi de 1 noite
Very small room
Very small room
8
Mia
5 de jun. de 2025
·
A estadia foi de 1 noite
Really really old room, on top of a metro station so can hear the noise when trains go past underground.
Really really old room, on top of a metro station so can hear the noise when trains go past underground.
6
Hasse
1 de nov. de 2025
·
A estadia foi de 3 noites
Nice, clean rooms. But super noisy. Many rooms are near an elevator and you can hear it all night long. The location near the subway also provides some noise in parts of the hotel. The staff was helpful enough in trying to find a room where the comfort was reasonable, but I have never before had to move rooms more than 4 times in a single stay. Some rooms had no wifi, one had a bed so soft it could not support my weight, most were just noisy. Lack of any effort to suppress noise, meant you could hear people walking by in the hall, or the maid arguing with someone. Breakfast was ok, but the "good stuff" is extra (pancakes, juice, omlette etc), not included in the hotel breakfast. I find this practice a little strange. Location is good, walking distance to central station, near shopping, and there is a metro line running almost directly outside the hotel front door. Dining options in the area are limited, but there are some good places within walking distance, or just a few metro stops away. I would consider this hotel for my next stay aswell, but will probably bring my earplugs next time.
Nice, clean rooms. But super noisy. Many rooms are near an elevator and you can hear it all night long. The location near the subway also provides some noise in parts of the hotel. The staff was helpful enough in trying to find a room where the comfort was reasonable, but I have never before had to move rooms more than 4 times in a single stay. Some rooms had no wifi, one had a bed so soft it could not support my weight, most were just noisy. Lack of any effort to suppress noise, meant you could hear people walking by in the hall, or the maid arguing with someone. Breakfast was ok, but the "good stuff" is extra (pancakes, juice, omlette etc), not included in the hotel breakfast. I find this practice a little strange. Location is good, walking distance to central station, near shopping, and there is a metro line running almost directly outside the hotel front door. Dining options in the area are limited, but there are some good places within walking distance, or just a few metro stops away. I would consider this hotel for my next stay aswell, but will probably bring my earplugs next time.
6
Anne-Grethe
7 de fev. de 2024
·
A estadia foi de 1 noite
Noisy Room on the first floor. Metro and traffic very disturbing in the evening and night time.
Noisy Room on the first floor. Metro and traffic very disturbing in the evening and night time.
6
KEVIN
15 de set. de 2025
·
A estadia foi de 4 noites
Don’t get the basic rooms,3* quality. Staff friendly and helpful but out tv didn’t work.
Don’t get the basic rooms,3* quality. Staff friendly and helpful but out tv didn’t work.
8
Rob
16 de jun. de 2025
·
A estadia foi de 2 noites
The hotel was fine. Decently close to the Centrale train station and literally 50 feet from a Metro station. Lots of store nearby. The service and breakfast was good but the room showed its age. Lots of little broken things. The showerhead didn't lock in place so it pretty much sprayed the wall at belly button height. Overall fine but needs some freshening up.
The hotel was fine. Decently close to the Centrale train station and literally 50 feet from a Metro station. Lots of store nearby. The service and breakfast was good but the room showed its age. Lots of little broken things. The showerhead didn't lock in place so it pretty much sprayed the wall at belly button height. Overall fine but needs some freshening up.
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Serviço
Muitos hóspedes destacam funcionários simpáticos e prestativos e um check-in eficiente, com elogios particulares à equipa do bar. As críticas recorrentes incluem ocasional grosseria ou serviço lento, resolução inconsistente de problemas e problemas de comunicação sobre reservas ou encargos.
Avaliações dos hóspedes relacionadas
10
Luke
10 de mar. de 2025
·
A estadia foi de 2 noites
The hotel staff are exceptional—friendly, helpful, and quick to assist whenever needed. I highly recommend this hotel.
The hotel staff are exceptional—friendly, helpful, and quick to assist whenever needed. I highly recommend this hotel.
2
somin
2 de fev. de 2025
·
A estadia foi de 2 noites
Worst service ever. The hotel room was freezing. A staff member came to check, but it remained unbearably cold. I had to sleep in thick outerwear for two nights. It also took forever for hot water to come through. But the worst part? Before check-in, the hotel sent a promotional email about their in-house restaurant, UNA Cucina, offering a discount for early reservations. However, after checking in, I realized it was the same restaurant as the breakfast venue, nothing special at all—completely misleading. To make things worse, after sending a reservation email, I never received a confirmation or any response. When I inquired on the day of the reservation if I could cancel, they quickly responded saying it was "non-refundable" due to same-day cancellation—despite never even confirming my booking in the first place. As a result, instead of dining at one of Milan’s amazing restaurants, I ended up having dinner at a place with a blocked view due to trees. And to top it all off, I had booked for 7 PM, but the restaurant actually opened at 7:30 PM—yet no one corrected this. But what made me the angriest? The staff had no idea I even had a reservation.
Worst service ever. The hotel room was freezing. A staff member came to check, but it remained unbearably cold. I had to sleep in thick outerwear for two nights. It also took forever for hot water to come through. But the worst part? Before check-in, the hotel sent a promotional email about their in-house restaurant, UNA Cucina, offering a discount for early reservations. However, after checking in, I realized it was the same restaurant as the breakfast venue, nothing special at all—completely misleading. To make things worse, after sending a reservation email, I never received a confirmation or any response. When I inquired on the day of the reservation if I could cancel, they quickly responded saying it was "non-refundable" due to same-day cancellation—despite never even confirming my booking in the first place. As a result, instead of dining at one of Milan’s amazing restaurants, I ended up having dinner at a place with a blocked view due to trees. And to top it all off, I had booked for 7 PM, but the restaurant actually opened at 7:30 PM—yet no one corrected this. But what made me the angriest? The staff had no idea I even had a reservation.
8
Natalie
27 de jan. de 2026
·
A estadia foi de 2 noites
My stay at the hotel was truly lovely and very comfortable. The staff were outstanding, welcoming, personable, and consistently going above and beyond to provide excellent service. The facilities were pleasant; the sauna was warm and relaxing, and the overall temperature throughout was comfortable. The swimming pool was a little small, but perfectly fine for a swim when it wasn’t too busy. At times, the facilities could get a bit lively, especially when children were around, but everything was still very enjoyable. Overall, I had a wonderful time at the hotel. It was a delightful experience, and I genuinely enjoyed my stay. The breakfast was excellent, with a wide variety of drinks, coffee, and food to choose from. For the price, it was a fantastic stay, and I would happily return if I visit Milan again.
My stay at the hotel was truly lovely and very comfortable. The staff were outstanding, welcoming, personable, and consistently going above and beyond to provide excellent service. The facilities were pleasant; the sauna was warm and relaxing, and the overall temperature throughout was comfortable. The swimming pool was a little small, but perfectly fine for a swim when it wasn’t too busy. At times, the facilities could get a bit lively, especially when children were around, but everything was still very enjoyable. Overall, I had a wonderful time at the hotel. It was a delightful experience, and I genuinely enjoyed my stay. The breakfast was excellent, with a wide variety of drinks, coffee, and food to choose from. For the price, it was a fantastic stay, and I would happily return if I visit Milan again.
8
Adriana
1 de ago. de 2025
·
A estadia foi de 7 noites
The breakfast buffet was lovely. A lot of thought put into it. Lovely area for breakfast too. Pool was nice- but was a bit too cold. No towels either. It would have been nice had the pool area had towels. For whatever reason no towels are kept in pool area for use. Had to ask for towels at front desk pre-swim. Also, had to request a robe from front desk, which did not make its way to my room during my week long stay. Would have been pleasant to wear a rove to the poo. Having a robe in my room upon arrival would have been a simple pleasant fix. Front desk was sufficient could provide more welcoming service. Ie. why am I having to ask for towels to swim- why could not get a robe in my room after requesting one. They were also aware the robe did not come, and following that still no robe. Too bad front desk isn’t as organized and thoughtful as the breakfast staff.
The breakfast buffet was lovely. A lot of thought put into it. Lovely area for breakfast too. Pool was nice- but was a bit too cold. No towels either. It would have been nice had the pool area had towels. For whatever reason no towels are kept in pool area for use. Had to ask for towels at front desk pre-swim. Also, had to request a robe from front desk, which did not make its way to my room during my week long stay. Would have been pleasant to wear a rove to the poo. Having a robe in my room upon arrival would have been a simple pleasant fix. Front desk was sufficient could provide more welcoming service. Ie. why am I having to ask for towels to swim- why could not get a robe in my room after requesting one. They were also aware the robe did not come, and following that still no robe. Too bad front desk isn’t as organized and thoughtful as the breakfast staff.
6
Jacqueline
2 de out. de 2025
·
A estadia foi de 1 noite
The receptionist at our arrival was not friendly AT ALL!
The receptionist at our arrival was not friendly AT ALL!
10
Gayane
4 de set. de 2024
·
A estadia foi de 4 noites
Very good. Staff- very helpful. Originally they gave us a room on the 5th floor very far from the elevator, at the end of a dark corridor. But after asking, they changed it to a 1st floor room and upgraded it. My husband forgot his jacket in the room. but they kept it and returned to us in a few days after we contacted them. Very good breakfast. Beds are good.
Very good. Staff- very helpful. Originally they gave us a room on the 5th floor very far from the elevator, at the end of a dark corridor. But after asking, they changed it to a 1st floor room and upgraded it. My husband forgot his jacket in the room. but they kept it and returned to us in a few days after we contacted them. Very good breakfast. Beds are good.
10
Sofia
11 de jun. de 2025
·
A estadia foi de 3 noites
The hotel is excellent, but what makes it outstanding is the staff! Thanks to Viviana, Roberta and all the staff, who makes you enjoying at the most! I like the new bar at the Terraza but I would keep the bar at the lobby during the afternoon. Price/Value, Hotel Galles is an extraordinay option.
The hotel is excellent, but what makes it outstanding is the staff! Thanks to Viviana, Roberta and all the staff, who makes you enjoying at the most! I like the new bar at the Terraza but I would keep the bar at the lobby during the afternoon. Price/Value, Hotel Galles is an extraordinay option.
6
Akin
31 de jul. de 2024
·
A estadia foi de 2 noites
The hotel is in a very good location the hotel itself is very good but the staff are horrible.My wife works in the same industry and her opinion is that they don’t have a director I think they have but not doing his job. We got to the Hotel a little bit late due to flight delays. I guess the afternoon staff were ready to leave so no help and very rude ordinary to guide us of our best option to where to get something to eat no help. I wanted to ask one of them a question she pointedly screamed at me that she has no time I have to be quick in asking my question. I told her no need she can leave I will wait for the next person. You will think that this is the face of the Hotel your Hotel is ad good as your staff unwelcoming staff means don’t come back. It was hot outside there was a water bottle in the reception area but it was empty Me and my wife bet against ourselves that it will not be refilled guess what we won
The hotel is in a very good location the hotel itself is very good but the staff are horrible.My wife works in the same industry and her opinion is that they don’t have a director I think they have but not doing his job. We got to the Hotel a little bit late due to flight delays. I guess the afternoon staff were ready to leave so no help and very rude ordinary to guide us of our best option to where to get something to eat no help. I wanted to ask one of them a question she pointedly screamed at me that she has no time I have to be quick in asking my question. I told her no need she can leave I will wait for the next person. You will think that this is the face of the Hotel your Hotel is ad good as your staff unwelcoming staff means don’t come back. It was hot outside there was a water bottle in the reception area but it was empty Me and my wife bet against ourselves that it will not be refilled guess what we won
10
Thomas
19 de jan. de 2026
·
A estadia foi de 3 noites
Very clean and nice hotel with good breakfast and friendly staff. Highly recommended.
Very clean and nice hotel with good breakfast and friendly staff. Highly recommended.
4
Ruofan
10 de jun. de 2025
·
A estadia foi de 2 noites
I normally don’t write reviews, especially negative ones, but I felt I needed to share my experience this time. First, the staff at the check-in desk were not friendly. It was difficult to communicate and they were very condescending, possibly due to a language barrier, but the overall experience left me feeling uncomfortable. The room itself was extremely outdated, with worn-out furnishings and facilities. I was assigned a room right next to the dining area, which made it very noisy throughout the day till 10 pm at night Additionally, the housekeeping staff were quite inconsiderate, my pajamas were placed on top of my dirty suitcase instead of being placed somewhere clean like a chair, which I found disrespectful. Overall, this was a disappointing stay, and I wouldn’t recommend this hotel based on my experience.
I normally don’t write reviews, especially negative ones, but I felt I needed to share my experience this time. First, the staff at the check-in desk were not friendly. It was difficult to communicate and they were very condescending, possibly due to a language barrier, but the overall experience left me feeling uncomfortable. The room itself was extremely outdated, with worn-out furnishings and facilities. I was assigned a room right next to the dining area, which made it very noisy throughout the day till 10 pm at night Additionally, the housekeeping staff were quite inconsiderate, my pajamas were placed on top of my dirty suitcase instead of being placed somewhere clean like a chair, which I found disrespectful. Overall, this was a disappointing stay, and I wouldn’t recommend this hotel based on my experience.
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Localização
Excelente localização diretamente acima da estação de metro Lima, na Corso Buenos Aires, a uma curta distância a pé da Milano Centrale e a uma curta viagem até o Duomo, com lojas e alguns restaurantes nas proximidades. Alguns observam que a área imediata é movimentada e menos charmosa.
Avaliações dos hóspedes relacionadas
10
James
11 de ago. de 2024
·
A estadia foi de 3 noites
A great hotel. Loved the breakfast buffet lots of choice. Nice rooms and loony/bar area. Great to have a pool which was never very busy. Great location right next to a metro station (could not be any closer) with a 7min metro journey to City centre (Cathedral).
A great hotel. Loved the breakfast buffet lots of choice. Nice rooms and loony/bar area. Great to have a pool which was never very busy. Great location right next to a metro station (could not be any closer) with a 7min metro journey to City centre (Cathedral).
8
Jeffrey
27 de jul. de 2023
·
A estadia foi de 2 noites
Convenient subway station but not in the nicest of areas. Hotel was beautiful and clean with friendly staff. Wonderful breakfast.
Convenient subway station but not in the nicest of areas. Hotel was beautiful and clean with friendly staff. Wonderful breakfast.
10
Geisha
7 de out. de 2025
·
A estadia foi de 3 noites
Very convenient in location just few steps from the Metro, very clean hotel with comfortable beds, friendly staff, nice restaurant with fantastic breakfast and affordable price for dinner. Accesible places for dinning, shopping and few minutes to the Milan Central Station.
Very convenient in location just few steps from the Metro, very clean hotel with comfortable beds, friendly staff, nice restaurant with fantastic breakfast and affordable price for dinner. Accesible places for dinning, shopping and few minutes to the Milan Central Station.
10
Pernille
25 de out. de 2025
·
A estadia foi de 6 noites
Perfekt beliggenhed lige ved metrostationen. Rent værelse med daglig rengøring. Serviceminded personale overalt. Dejlig rooftop bar.
Perfekt beliggenhed lige ved metrostationen. Rent værelse med daglig rengøring. Serviceminded personale overalt. Dejlig rooftop bar.
6
Mounes
29 de mar. de 2025
·
A estadia foi de 1 noite
Hôtel très bien situé, métro au pied. Parking Restaurant Terrasse sur les toits Mais a besoin de rénovations dans les chambres : boutons d’éclairage défectueux, Vieille décoration et fenêtres plus isolantes : rue bruyante et passante. On ressent aussi le passage du metro.
Hôtel très bien situé, métro au pied. Parking Restaurant Terrasse sur les toits Mais a besoin de rénovations dans les chambres : boutons d’éclairage défectueux, Vieille décoration et fenêtres plus isolantes : rue bruyante et passante. On ressent aussi le passage du metro.
10
Tara
24 de out. de 2025
·
A estadia foi de 1 noite
Perfect location. Metro was right outside the entrance. I ♥️ Milano
Perfect location. Metro was right outside the entrance. I ♥️ Milano
8
Alex
17 de abr. de 2025
·
A estadia foi de 5 noites
Conveniently located just above Lima subway station with relatively good value during the Salone period. Nothing too fancy, but everything work.
Conveniently located just above Lima subway station with relatively good value during the Salone period. Nothing too fancy, but everything work.
10
Genevieve
29 de set. de 2025
·
A estadia foi de 1 noite
We stayed one night at Una after travelling 30hours from Australia to Milan. We had two half days before we had to travel again. The hotel is an easy flat walk from the train which was very convenient. The staff were very helpful. Breakfast was excellent. The pool was great for a swim after a long flight. The small gym had good equipment. We went shopping on Corso Buenos Aires which was great. We went on the metro to see the Duomo etc which was very easy. It was a successful stay. Would stay again.
We stayed one night at Una after travelling 30hours from Australia to Milan. We had two half days before we had to travel again. The hotel is an easy flat walk from the train which was very convenient. The staff were very helpful. Breakfast was excellent. The pool was great for a swim after a long flight. The small gym had good equipment. We went shopping on Corso Buenos Aires which was great. We went on the metro to see the Duomo etc which was very easy. It was a successful stay. Would stay again.
8
Roy Inge
12 de mar. de 2025
·
A estadia foi de 2 noites
Walking distance from the central station and easy to get downtown with the undergroud train.
Walking distance from the central station and easy to get downtown with the undergroud train.
10
Angelo
23 de jun. de 2025
·
A estadia foi de 2 noites
Posizione comodissima: 15min a piedi dalla stazione centrale, direttamente sopra la stazione metro Lima. Dintorni vivaci e pieni di negozi. Hotel di buon livello, rapporto prezzo qualità molto buono. Consigliato
Posizione comodissima: 15min a piedi dalla stazione centrale, direttamente sopra la stazione metro Lima. Dintorni vivaci e pieni di negozi. Hotel di buon livello, rapporto prezzo qualità molto buono. Consigliato
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Restaurante
O pequeno-almoço é frequentemente elogiado pela variedade e qualidade, embora o espaço possa ficar lotado e alguns itens tenham custos adicionais. O bar/restaurante no topo é agradável, mas pode ser lento ou caro, e a vista pode estar parcialmente obstruída.
Avaliações dos hóspedes relacionadas
10
Hans Erik
29 de jul. de 2024
·
A estadia foi de 2 noites
A good quality hotel. Worth a medium rate. Pretty much a standard room of good quality. Good bath. Housekeeping is good. The hotel has a beautiful rooftop bar, but the prices are honestly s bit stiff, but go for a drink or two. The hotel has a swimming pool and sauna and a steamroom. Well worth checking out while staying here. Ok breakfast, but nothing spectacular.
A good quality hotel. Worth a medium rate. Pretty much a standard room of good quality. Good bath. Housekeeping is good. The hotel has a beautiful rooftop bar, but the prices are honestly s bit stiff, but go for a drink or two. The hotel has a swimming pool and sauna and a steamroom. Well worth checking out while staying here. Ok breakfast, but nothing spectacular.
10
Miguel
4 de abr. de 2024
·
A estadia foi de 2 noites
Excellent location, staff and service. Very good breackfast and excellent service by Christian at the bar.
Excellent location, staff and service. Very good breackfast and excellent service by Christian at the bar.
8
Natalie
27 de jan. de 2026
·
A estadia foi de 2 noites
My stay at the hotel was truly lovely and very comfortable. The staff were outstanding, welcoming, personable, and consistently going above and beyond to provide excellent service. The facilities were pleasant; the sauna was warm and relaxing, and the overall temperature throughout was comfortable. The swimming pool was a little small, but perfectly fine for a swim when it wasn’t too busy. At times, the facilities could get a bit lively, especially when children were around, but everything was still very enjoyable. Overall, I had a wonderful time at the hotel. It was a delightful experience, and I genuinely enjoyed my stay. The breakfast was excellent, with a wide variety of drinks, coffee, and food to choose from. For the price, it was a fantastic stay, and I would happily return if I visit Milan again.
My stay at the hotel was truly lovely and very comfortable. The staff were outstanding, welcoming, personable, and consistently going above and beyond to provide excellent service. The facilities were pleasant; the sauna was warm and relaxing, and the overall temperature throughout was comfortable. The swimming pool was a little small, but perfectly fine for a swim when it wasn’t too busy. At times, the facilities could get a bit lively, especially when children were around, but everything was still very enjoyable. Overall, I had a wonderful time at the hotel. It was a delightful experience, and I genuinely enjoyed my stay. The breakfast was excellent, with a wide variety of drinks, coffee, and food to choose from. For the price, it was a fantastic stay, and I would happily return if I visit Milan again.
8
Adriana
1 de ago. de 2025
·
A estadia foi de 7 noites
The breakfast buffet was lovely. A lot of thought put into it. Lovely area for breakfast too. Pool was nice- but was a bit too cold. No towels either. It would have been nice had the pool area had towels. For whatever reason no towels are kept in pool area for use. Had to ask for towels at front desk pre-swim. Also, had to request a robe from front desk, which did not make its way to my room during my week long stay. Would have been pleasant to wear a rove to the poo. Having a robe in my room upon arrival would have been a simple pleasant fix. Front desk was sufficient could provide more welcoming service. Ie. why am I having to ask for towels to swim- why could not get a robe in my room after requesting one. They were also aware the robe did not come, and following that still no robe. Too bad front desk isn’t as organized and thoughtful as the breakfast staff.
The breakfast buffet was lovely. A lot of thought put into it. Lovely area for breakfast too. Pool was nice- but was a bit too cold. No towels either. It would have been nice had the pool area had towels. For whatever reason no towels are kept in pool area for use. Had to ask for towels at front desk pre-swim. Also, had to request a robe from front desk, which did not make its way to my room during my week long stay. Would have been pleasant to wear a rove to the poo. Having a robe in my room upon arrival would have been a simple pleasant fix. Front desk was sufficient could provide more welcoming service. Ie. why am I having to ask for towels to swim- why could not get a robe in my room after requesting one. They were also aware the robe did not come, and following that still no robe. Too bad front desk isn’t as organized and thoughtful as the breakfast staff.
10
Leslie
2 de set. de 2025
·
A estadia foi de 1 noite
Customer service was excellent. Food was great.
Customer service was excellent. Food was great.
10
Katherine M
14 de out. de 2025
·
A estadia foi de 3 noites
Only place I will stay when in Milan! This hotel has everything. Full breakfast buffet included, restaurant is very good with regional specialties, M1 metro station just next door takes you straight to the Duomo, and there is a rooftop terrace bar that serves aperitivo at sunset overlooking the whole city. The best part yet is the full spa! Turkish bath, sauna, large pool with whirlpool, showers, and Himalayan pink salt lamps. Best way to wake up or wind down. Staff is also incredibly friendly. There are a few bars and restaurants on the same road but not a huge selection. I'll never stay anywhere else!
Only place I will stay when in Milan! This hotel has everything. Full breakfast buffet included, restaurant is very good with regional specialties, M1 metro station just next door takes you straight to the Duomo, and there is a rooftop terrace bar that serves aperitivo at sunset overlooking the whole city. The best part yet is the full spa! Turkish bath, sauna, large pool with whirlpool, showers, and Himalayan pink salt lamps. Best way to wake up or wind down. Staff is also incredibly friendly. There are a few bars and restaurants on the same road but not a huge selection. I'll never stay anywhere else!
8
Ian Michael
9 de set. de 2025
·
A estadia foi de 3 noites
Hotel is in a good location right on top of Lima metro station. You can hear the trains rumble throughout the hotel but this did not impact our sleep. The roof top bar and the team that staffed it are excellent. The restaurant staff and the majority of front of house staff seemed miserable and it felt like they wanted to quit their jobs. This is my 4th stay at an UNA hotel and my previous experience has always been very positive and so by comparison, my overall experience here with miserable staff, was a disappointment (except for the excellent team in the roof top bar).
Hotel is in a good location right on top of Lima metro station. You can hear the trains rumble throughout the hotel but this did not impact our sleep. The roof top bar and the team that staffed it are excellent. The restaurant staff and the majority of front of house staff seemed miserable and it felt like they wanted to quit their jobs. This is my 4th stay at an UNA hotel and my previous experience has always been very positive and so by comparison, my overall experience here with miserable staff, was a disappointment (except for the excellent team in the roof top bar).
8
Chris Phillip
19 de ago. de 2025
·
A estadia foi de 4 noites
Breakfasts are the same every morning and the sauna also needs a refresh.
Breakfasts are the same every morning and the sauna also needs a refresh.
6
John
30 de ago. de 2024
·
A estadia foi de 4 noites
The hotel was in a great location. Breakfast choices were great. Room was comfortable and clean. Reception staff helpful and friendly. Spa good but pool small. Breakfast experience not good as just hectic and small space with rude and grumpy staff (they even advertise times to avoid and they weren’t accurate as still hectic) The staff need to be motivated to at least be pleasant and cheerful. The room is not sound proofed and was unfortunately noisy. Also even on 4th floor the room and possible a large part of hotel shakes with every metro train that passes underneath which really is unacceptable for a decent amount of sleep. The experience was ok but I wouldn’t stay there again
The hotel was in a great location. Breakfast choices were great. Room was comfortable and clean. Reception staff helpful and friendly. Spa good but pool small. Breakfast experience not good as just hectic and small space with rude and grumpy staff (they even advertise times to avoid and they weren’t accurate as still hectic) The staff need to be motivated to at least be pleasant and cheerful. The room is not sound proofed and was unfortunately noisy. Also even on 4th floor the room and possible a large part of hotel shakes with every metro train that passes underneath which really is unacceptable for a decent amount of sleep. The experience was ok but I wouldn’t stay there again
10
Susie
29 de jul. de 2025
·
A estadia foi de 2 noites
Great location and walkable. The only issue was advertising the restaurant as having a panoramic view which it would have had the bushes growing outside been cut down, otherwise fabulous place!
Great location and walkable. The only issue was advertising the restaurant as having a panoramic view which it would have had the bushes growing outside been cut down, otherwise fabulous place!
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
10
Christopher
7 de abr. de 2023
·
A estadia foi de 5 noites
Great location to see Milan with easy access to central train station for day trips by train.
Great location to see Milan with easy access to central train station for day trips by train.
10
Yakov
3 de abr. de 2023
·
A estadia foi de 3 noites
Clean, good service
Clean, good service
10
Sreedhar
3 de abr. de 2023
·
A estadia foi de 1 noite
Good
Good
8
Sara
3 de abr. de 2023
·
A estadia foi de 1 noite
Was a really nice stay. We enjoyed the pool and spa services. There was just a few negative bullets regarding the ac in the room but because was just one night we did not take it as a problem however it should be checked further. The restaurant food was amazing and we are glad that we decided to try it.
Was a really nice stay. We enjoyed the pool and spa services. There was just a few negative bullets regarding the ac in the room but because was just one night we did not take it as a problem however it should be checked further. The restaurant food was amazing and we are glad that we decided to try it.
8
Kim Cuong
29 de mar. de 2023
·
A estadia foi de 1 noite
Good Location!
Good Location!
Políticas da propriedade
Check-in
Check-out
Check-in a partir das 14:00
Antes das 12:00
Alguma questão?
As respostas instantâneas da IA são baseadas nas informações do hotel
Preços para as próximas datas
outubro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
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novembro 2026
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Preço médio por noite em todas as ofertas, impostos e taxas incluídos.
Preços em USD para 2 hóspedes atualizados diariamente.
- 2026-10-07: NO DATA
- 2026-10-08: NO DATA
- 2026-10-09: NO DATA
- 2026-10-10: NO DATA
- 2026-10-11: NO DATA
- 2026-10-12: 256.7248326831055USD
- 2026-10-13: 271.37188032226567USD
- 2026-10-14: 301.0803975244141USD
- 2026-10-15: NO DATA
- 2026-10-16: NO DATA
- 2026-10-17: NO DATA
- 2026-10-18: NO DATA
- 2026-10-19: 209.43792457275393USD
- 2026-10-20: 222.09856559326172USD
- 2026-10-21: NO DATA
- 2026-10-22: NO DATA
- 2026-10-23: 192.59567067871095USD
- 2026-10-24: NO DATA
- 2026-10-25: NO DATA
- 2026-10-26: 231.72437744140626USD
- 2026-10-27: 193.1749730810547USD
- 2026-10-28: 201.3275201147461USD
- 2026-10-29: 222.45668353271486USD
- 2026-10-30: 190.38374063720704USD
- 2026-10-31: NO DATA
- 2026-11-01: NO DATA
- 2026-11-02: NO DATA
- 2026-11-03: 242.89069090087892USD
- 2026-11-04: 251.92799286865235USD
- 2026-11-05: 261.8816695141602USD
- 2026-11-06: NO DATA
- 2026-11-07: 201.65405247558596USD
- 2026-11-08: 147.08262847900392USD
- 2026-11-09: NO DATA
- 2026-11-10: 155.21409568359377USD
- 2026-11-11: 168.28244519775393USD
- 2026-11-12: NO DATA
- 2026-11-13: NO DATA
- 2026-11-14: 173.91842961914062USD
- 2026-11-15: NO DATA
- 2026-11-16: NO DATA
- 2026-11-17: NO DATA
- 2026-11-18: NO DATA
- 2026-11-19: NO DATA
- 2026-11-20: 155.21409568359377USD
- 2026-11-21: 142.55344612182617USD
- 2026-11-22: 153.70787868896485USD
- 2026-11-23: 138.04533505249023USD
- 2026-11-24: 159.89547474853518USD
- 2026-11-25: 188.66686201171876USD
- 2026-11-26: NO DATA
- 2026-11-27: 162.61154410644534USD
- 2026-11-28: 175.9956981591797USD
- 2026-11-29: 134.43251883178712USD
- 2026-11-30: 142.78628086303712USD
- 2026-12-01: 135.2127031225586USD
- 2026-12-02: 159.3579903540039USD
- 2026-12-03: 153.5164178100586USD
- 2026-12-04: 156.7835180004883USD
- 2026-12-05: 193.1749730810547USD
- 2026-12-06: 155.21409568359377USD
- 2026-12-07: 138.30627907958984USD
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