Hotel Zara Napoli

Hotel is located less than a 5 minute walk from the central train station. Rooms are clean, bathroom is clean, water in the shower is HOT, and the AC in the rooms is strong (even waking up several times in the night cold!). Yes the neighborhood around the hotel isn’t the best, but the staff at the hotel has no control over that, and we even noticed that’s how a majority of Naples is (do your research on the city itself before visiting). For the price of the hotel I really don’t know where the bad reviews come from. People want a 5 star hotel for the price of 60 Euro a night. Also, the manager is very kind, polite, and hospitable. We had no issues while staying here and would definitely return for the price that we paid for the room. The building and the hotel itself are very secure, requiring to be buzzed in for entry to both. The bed is also comfortable considering some of the other locations we have stayed in in the country. Overall, a great experience if you want a very central location for a very good price.

L'hôtel se trouve sur 2 étages. L' accueil se trouve au 2ème étage. Le cage d'escalier est très sale et donne une impression d'immeuble abandonné.

Excellent place near the train and metro station. Basic but comfortable bed, good a/c and shower water pressure. Common area elevator.

The area that the hotel is situated is dirty and scary. Did not feel comfortable walking around during the day, let alone at night. The entrance to the hotel is also dirty and dark. You have to be buzzed into the area where your room is every time. they don’t give you a key and sometimes take a while to answer the buzzer. Linen and bedding was stained and dirty. Tv didn’t work Aircon remote didn’t work. Had to stand up on the bed to turn it on and couldn’t change the settings or temperature. Shower had bugs that came out of the drain overnight after a shower. Dirty towel left in the room from guests before Lots of noise coming from the other rooms and hallways (not soundproof) Our room was entered by housekeeping staff but not locked again and left ajar all day. The hotel is cheaper than other places in Naples but just avoid staying in this area around the central station all together. Would rather spend a lot extra to stay somewhere else.

This is a very old, no-frills hotel near the central train station in Naples. If you just want to save money with a bare bones room, this place is sufficient, and the desk staff are very nice. There just isn’t much in the way of perks - no breakfast offered, and beds that are hard as a rock (which is somewhat normal for Italy though). It did the job for a one night stay, but I probably wouldn’t book for an extended trip.

Atendimento muito bom Mas o material de cama e banho sofrível Muito ruim Toalhas velhas inadequadas para o inverno Sistema de elevador ultrapassado é complicado

The hotel is hard to find, the sing is there but it hard to tell the door of the hotel. Also hard to communicate with the reception desk person.

The hotel is located very close to the central railway station in Naples. Just a few minutes walking. The hotel is located on the 2nd floor, and there is an elevator, although quite small. The room was clean and tidy and king size. I came with a bik which I keep in my room whiles not in use. The staff was kind and helpful. And most important, at least for me, you get a good stay for a cheep money.

on arriving the first impression of the entrance is very disappointing , dirty and probably not decorated for many many years. however my room was spacious and clean, the bed was comfortable and its only 5 minutes from the railway station. so if you can look past the entrance the room was good.

Stanza e servizi puliti

Hotel is located less than a 5 minute walk from the central train station. Rooms are clean, bathroom is clean, water in the shower is HOT, and the AC in the rooms is strong (even waking up several times in the night cold!). Yes the neighborhood around the hotel isn’t the best, but the staff at the hotel has no control over that, and we even noticed that’s how a majority of Naples is (do your research on the city itself before visiting). For the price of the hotel I really don’t know where the bad reviews come from. People want a 5 star hotel for the price of 60 Euro a night. Also, the manager is very kind, polite, and hospitable. We had no issues while staying here and would definitely return for the price that we paid for the room. The building and the hotel itself are very secure, requiring to be buzzed in for entry to both. The bed is also comfortable considering some of the other locations we have stayed in in the country. Overall, a great experience if you want a very central location for a very good price.

L'hôtel se trouve sur 2 étages. L' accueil se trouve au 2ème étage. Le cage d'escalier est très sale et donne une impression d'immeuble abandonné.

Excellent hotel with great front desk service. Room and hotel are clean. It is centrally located in Naples with transportation and shops nearby in a more or less immigrant neighborhood

The building is old, but the hotel level is renovated and very clean. We stayed there 2 separate times and would do so again.

The area that the hotel is situated is dirty and scary. Did not feel comfortable walking around during the day, let alone at night. The entrance to the hotel is also dirty and dark. You have to be buzzed into the area where your room is every time. they don’t give you a key and sometimes take a while to answer the buzzer. Linen and bedding was stained and dirty. Tv didn’t work Aircon remote didn’t work. Had to stand up on the bed to turn it on and couldn’t change the settings or temperature. Shower had bugs that came out of the drain overnight after a shower. Dirty towel left in the room from guests before Lots of noise coming from the other rooms and hallways (not soundproof) Our room was entered by housekeeping staff but not locked again and left ajar all day. The hotel is cheaper than other places in Naples but just avoid staying in this area around the central station all together. Would rather spend a lot extra to stay somewhere else.

Frage mich echt, wie man für diese Bude 50 Euro die Nacht nehmen kann. Ich hatte Probleme durch die Airline, die meinen Flug gestrichen hat und brauchte dann schnell etwas für eine weitere Nacht. Ohne mich in Neapel auszukennen. Google Mail sagte mir genau zwischen Altstadt und Bahnhof, um die Ecke ein Best Western 4 Sterne Hotel am Platz, bezahlbar. Wird schon okay sein. Alleine die Ankunft war gruselig, ich hatte gefragt, ob es möglich ist, das Handgepäck im Hotel zu lassen. Kein Englisch der Person an der Rezeption war schon schwierig, er hat mir dann aber zu verstehen gegeben, dass er mein Gepäck in einen Raum für "Luggage" stellt. Pustekuchen. Als ich 3 Stunden später wieder kam, stand mein Gepäck unter einem Tisch mitten im Flur und ich war schon froh, vorher alle Wertsachen eingepackt zu haben. Dann ging es ins Zimmer eine Etage drunter. Ameisen ohne Ende, kaputte Dusche, kaputte Klospülung, Blick in einen krass vermüllten Innenhof, das hellhörigste Zimmer was ich je hatte (Kolumbien, Vietnam und unzählige europäische Hostels) waren allesamt besser. Das Publikum im Hotel war grausig. Es wurde viel herumgebrüllt, Türen geschlagen und es hat auf dem Flur aus einem Zimmer heraus bestialisch gestunken. Auch die Gegend vor dem Hotel war ziemlich wild und man hat sich nicht sonderlich sicher gefühlt. Service war eine Katastrophe, obwohl man gesehen hat, dass auf Etage 2 noch jeder Schlüssel verfügbar war, war ein Tausch laut unfreundlichem Personal nicht möglich

very clean, everything very safe, very satisfied

It is not a hotel in the sense most people would consider a hotel. It is one floor of an apartment building. Area is filthy and very sketch . It was close to metro station. Staff was nice . Do not rent the shared bathroom . Shower was always clogged up . It had Spiders and mosquitoes in it often. Naples it very dirty and filled with shady people that just walk around or sell things on cardboard at all hours of the night. Police were friendly. WiFi worked well. AC worked but could not adjust it much. .

on arriving the first impression of the entrance is very disappointing , dirty and probably not decorated for many many years. however my room was spacious and clean, the bed was comfortable and its only 5 minutes from the railway station. so if you can look past the entrance the room was good.

Hotel is located less than a 5 minute walk from the central train station. Rooms are clean, bathroom is clean, water in the shower is HOT, and the AC in the rooms is strong (even waking up several times in the night cold!). Yes the neighborhood around the hotel isn’t the best, but the staff at the hotel has no control over that, and we even noticed that’s how a majority of Naples is (do your research on the city itself before visiting). For the price of the hotel I really don’t know where the bad reviews come from. People want a 5 star hotel for the price of 60 Euro a night. Also, the manager is very kind, polite, and hospitable. We had no issues while staying here and would definitely return for the price that we paid for the room. The building and the hotel itself are very secure, requiring to be buzzed in for entry to both. The bed is also comfortable considering some of the other locations we have stayed in in the country. Overall, a great experience if you want a very central location for a very good price.

Staff is helpful and nice. Shower is bad and room is cold.

Excellent place near the train and metro station. Basic but comfortable bed, good a/c and shower water pressure. Common area elevator.

All good but no cleanex papers in room. Noisy room .

Camera strettissima

This is a very old, no-frills hotel near the central train station in Naples. If you just want to save money with a bare bones room, this place is sufficient, and the desk staff are very nice. There just isn’t much in the way of perks - no breakfast offered, and beds that are hard as a rock (which is somewhat normal for Italy though). It did the job for a one night stay, but I probably wouldn’t book for an extended trip.

We have not tv and a bad working airconditioner

It is not a hotel in the sense most people would consider a hotel. It is one floor of an apartment building. Area is filthy and very sketch . It was close to metro station. Staff was nice . Do not rent the shared bathroom . Shower was always clogged up . It had Spiders and mosquitoes in it often. Naples it very dirty and filled with shady people that just walk around or sell things on cardboard at all hours of the night. Police were friendly. WiFi worked well. AC worked but could not adjust it much. .

on arriving the first impression of the entrance is very disappointing , dirty and probably not decorated for many many years. however my room was spacious and clean, the bed was comfortable and its only 5 minutes from the railway station. so if you can look past the entrance the room was good.

Property was gross- Shower was so small we couldnt use it. In a very sketchy neighborhood .

Good value for the price . Clean tecently renovated room and bathroom . Reception staff very patient and efficient . Good location for those transiting to airport or train station or visiting Naples for 2-3 days . Also a short walk to historic centre . Some visitors may be detereed by the area but thats what one expects around most train stations .

Bonjour j ai pris qq jours avant de faire ce commentaire car j ai ete tres decue de cet hotel.la chambre ete situé à côté de l accueil donc bp de bruit jour et nuit dont le telephone la sonnette d entree ou les personnes qui echangaient avec le receptioniste.ce dernier a été très irrespecteux et nous a engueulé car on voulait prendre une douche.en effet la douche été sur le palier et à partager avec l accueil et une autre chambre.niveau hygiène et intimité c est moyen.de plus la douche été bouché donc le receptioniste nous a engueulé car il allait devoir nettoyer l eau qui deborde.je rappelle qu'il fait très chaud en ce moment et que bien évidemment nous avions besoin d une douche .donc je ́ne recommande pas cet hotel qui est très buyant (la premiere nuit nous n avons pas dormi)vetuste dans son ensemble (clim pas entretenue ou encore lit d appoint pour dormir) et surtt le comportement du receptioniste .expedia merci de mieu choisir les personnes avec qui vous travaillez car cela affecte votre image.

The front desk men were very impatient and not friendly.

Not very good. Wasn’t greeted when I arrived. Standard of room very poor and the location was very unsafe and rough with every night bundles of people outside the entrance and across the street selling second hand goods on the pavement. The city in general was not a nice place.

Great hotel and service

Excellent hotel with great front desk service. Room and hotel are clean. It is centrally located in Naples with transportation and shops nearby in a more or less immigrant neighborhood

The owners are very kind

Tout était très bien, l'hôtelier était au top et a l'écoute. Le matelas super et la praticité d'être en ville non loin de la gare.

Hotel is in a good spot read bad reviews but had no problems. Staff were friendly and helpful. Room was clean and cleaned in our 3 night stay. Just be aware at night (late) as in any big cities.

Io e la mia amica abbiamo soggiornato per una notte in vista del concerto di Geolier. Molto veloci con il check-in anche perché avevo anticipato le procedure tramite sito-online. Il signore è stato molto gentile nel lasciarci le chiavi del portone principale in quanto avevo avvisato che avremmo tardato nel rientro. È stato molto premuroso.

Good location, close to transportation accross the city.

Not very good. Wasn’t greeted when I arrived. Standard of room very poor and the location was very unsafe and rough with every night bundles of people outside the entrance and across the street selling second hand goods on the pavement. The city in general was not a nice place.

Excellent hotel with great front desk service. Room and hotel are clean. It is centrally located in Naples with transportation and shops nearby in a more or less immigrant neighborhood

The location is ok, right near the main train station. Area had a lot of street sales people harrassing you when you leave the building.

Nice, cleanly hotel with friendly staff. Poor area around the hotel however close to transport links and nicer areas.

Nice basic hotel, very close to station. Clean, beds okay, be open minded. The area seems dodgy around the hotel, but it's actually not and all the folk we encountered were friendly. Some great pizza places within 10 minutes walk north.

Very good location, 5 blocks away from the train station and 3 from the subway station, surroundings are very dirty, a lot of homeless and vendors in the street, however, I Never felt insecure in the area, I guess, is Napoli. Highly recommended for budget hotels.

Situata a due passi dalla stazione centrale di Napoli. Intorno ci sono supermarket e tante caffetterie. Il personale è stato super gentile: hanno permesso che lasciassi il mio bagaglio in struttura dopo il check out così da poter continuare a girare la città comodamente. 10 punti solamente per l’aria condizionata in camera che è stata veramente una salvezza nelle giornate calde di Napoli. Sconsiglierei a chi viaggia da solo come me di camminare per quei vicoli a tarda sera/notte. A parte questo, se mai dovessi trovarmi di nuovo a Napoli, o se avessi voglia di una pizza fatta a dovere, tornerei sicuramente in questa struttura.

This is a very old, no-frills hotel near the central train station in Naples. If you just want to save money with a bare bones room, this place is sufficient, and the desk staff are very nice. There just isn’t much in the way of perks - no breakfast offered, and beds that are hard as a rock (which is somewhat normal for Italy though). It did the job for a one night stay, but I probably wouldn’t book for an extended trip.

It is not a hotel in the sense most people would consider a hotel. It is one floor of an apartment building. Area is filthy and very sketch . It was close to metro station. Staff was nice . Do not rent the shared bathroom . Shower was always clogged up . It had Spiders and mosquitoes in it often. Naples it very dirty and filled with shady people that just walk around or sell things on cardboard at all hours of the night. Police were friendly. WiFi worked well. AC worked but could not adjust it much. .

Regular, esperaba tener parking y desayuno incluido pero no fue así, la zona cerca del centro histórico, el edificio muy viejo,no muy recomendable a pesar de eso los propietarios muy amables

空港からもナポリ駅からもほど近いホテルです。夜22時にナポリに着き、水を買えるところを探したらフロントで買えて助かりました。 翌朝はポンペイの遺跡観光だったので、交通の便が良いところで選びましたが、正解でした。 近くのパン屋さんが朝早くからやっていたので、焼きたてパンを買うことができました。 ホテルのスタッフはとても親切でした。

Nice basic hotel, very close to station. Clean, beds okay, be open minded. The area seems dodgy around the hotel, but it's actually not and all the folk we encountered were friendly. Some great pizza places within 10 minutes walk north.

This is a very old, no-frills hotel near the central train station in Naples. If you just want to save money with a bare bones room, this place is sufficient, and the desk staff are very nice. There just isn’t much in the way of perks - no breakfast offered, and beds that are hard as a rock (which is somewhat normal for Italy though). It did the job for a one night stay, but I probably wouldn’t book for an extended trip.

Easy access to train station and taxis rank Lots of cafes in nearby square