Name: Best Western Plus Hotel Plaza
Address: Piazza Principe Umberto 23, Nápoles, Região Metropolitana de Nápoles, IT
Price range: US$ 100–US$ 311 per night
Rating: 7.5

O que pensam os hóspedes

No Best Western Plus Hotel Plaza, os viajantes destacam o acesso conveniente à Napoli Centrale e ao metrô, quartos geralmente limpos e o popular café da manhã no terraço, embora mencionem quartos pequenos ou escuros e um bairro degradado que, por vezes, transmite insegurança.

O serviço é amplamente elogiado pela simpatia e presteza, embora alguns hóspedes tenham lidado com funcionários bruscos ou pouco prestativos. Os quartos variam, com alguns atualizados ou espaçosos, mas são mencionadas chuveiros compactos e problemas ocasionais com o ar-condicionado ou Wi-Fi. Espere por uma estadia prática e estratégica para transporte, em meio a ruas desgastadas.

Instalações

Limpeza

Quartos

Serviço

Localização

Restaurante

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Instalações

O terraço é um ponto alto para o café da manhã e para a vista; as opções de jantar ou bar no local parecem limitadas ou indisponíveis em alguns momentos.

Avaliações dos hóspedes relacionadas

8

Carina Armbäck

28 de mai. de 2024

·

A estadia foi de 3 noites

Jättefint hotell med supervänlig personal. Bra service! Rummen var rena och sängarna var sköna. Frukosten var jättebra och blev ännu bättre när vi kunde sitta ute på takterrassen och äta den. Synd man inte kan sitta där på kvällarna. Hotellet ligger nära centralstationen vilket är bra när man som vi åkte iväg på olika sevärdheter med tågen. Vi har bara gott att säga om detta hotell ich dess personal.

10

Keith

23 de jun. de 2024

·

A estadia foi de 1 noite

Very good hotel clean and tidy staff very friendly with a lovely breakfast rooftop bar.

6

Sally

2 de out. de 2025

·

A estadia foi de 5 noites

We chose the hotel as we wanted to be close to the main station. We found it easy to walk to the city centre and metro stations. However our room was tiny and dark despite claiming to be superior. We had a small window overlooking tanks and pipe work (our friends had a balcony and view over the square!). The rooftop terrace was great once we managed to find it but there are no lights up there, just wires hanging from the walls where they should be! Some reception staff were very unhelpful. Breakfast was good with great service.

10

Monica

3 de jul. de 2025

·

A estadia foi de 1 noite

The hotel was very nice and the breakfast was excellent.

8

Shay

23 de jul. de 2023

·

A estadia foi de 3 noites

I traveled with my son. The hotel was very nice. Good breakfast very clean. One problem was the parking. I had to pay 20 earo for a day and that’s a lot. You must help your guests

10

Colm

18 de set. de 2024

·

A estadia foi de 1 noite

The rooftop was very nice, breakfast excellent

10

Alexia

9 de mai. de 2025

·

A estadia foi de 3 noites

Chambre un peu petite mais très bien. Nous avons prit une chambre supérieur, elle était moderne. Petit déjeuné très bon et varié. Espace salon/bar très bien. Nous avons aimé notre séjour!

8

Win Sum

3 de jul. de 2025

·

A estadia foi de 4 noites

Quite a convenient location. Easy to find the hotel, just around the corner of the Piazza Garibaldi and near to the stop No.7 of the city bus tour (ticket can be bought at the hotel). Helpful staff too. Nice breakfast with a pretty balcony. Such a pity that the restaurant is not open other than breakfast time. Only frozen food available at dinner. My bathroom is fine luckily but two of my friends who live in the same hotel (in two different rooms) found the shower door is not tight and resulting in flooding on the bathroom and even the room floor. Causing quite a mess!

6

Cynthia

26 de set. de 2023

·

A estadia foi de 1 noite

The facility itself was fine, clean. Would have rated it a 4. However the neighborhood was quite unsettling. Staff at least got us a taxi for us to go to a better part of town for dinner. Wish the facility had a bar and restaurant on site for this reason, but they did not.

8

Kenta

4 de ago. de 2025

·

A estadia foi de 2 noites

ホテル自体は清潔で、必要な設備がコンパクトにまとまっていて快適だった。レストランのメニューも豊富で、眺めの良い屋上で気持ちの良い朝食を楽しめた。駅からも近く立地はいいが、あまりきれいなエリアではないので、観光であれば駅南側や海沿いをオススメする。

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Limpeza

Quartos e áreas comuns são geralmente limpos. Alguns hóspedes relataram odores ou problemas no banheiro, como portas de chuveiro com vazamentos ou baixa pressão da água.

Avaliações dos hóspedes relacionadas

10

Jairo

11 de fev. de 2026

·

A estadia foi de 1 noite

quarto impecável, atendimento nota 10.

8

Kenneth

30 de abr. de 2025

·

A estadia foi de 1 noite

Was only here for a stopover after a late flight. Hotel is in a great central location, welcoming and clean. Ideal for us

6

Carolyn

1 de jun. de 2025

·

A estadia foi de 3 noites

The hotel itself is okay and the central location close to the train cannot be beat. Staff was very nice and accommodating and breakfast was okay. Area on the whole is shady and sketchy and we had a little trouble getting in during a late night. The walls still kind of smelled of cigarette smoke and it's just an older, very basic hotel. Nothing phenomenal, but nothing terrible either. Cheap.

8

Silvia

5 de nov. de 2025

·

A estadia foi de 3 noites

The hotel itself is fine — clean and functional — but the room was darker than expected, which made it feel a bit gloomy. The location is okay and fairly central, but like much of Naples, it didn’t feel particularly safe, especially at night.

8

Denise

4 de jan. de 2026

·

A estadia foi de 4 noites

Rummet var rymlig och bra, rent rum och mycket trevlig personal. Frukosten var över förväntan. Nära till tågstationen och metron. Lite livlig och ruffig område men man går bara igenom och vi kände oss trygga ändå.

10

brian

14 de set. de 2024

·

A estadia foi de 2 noites

Clean property, attentive and welcoming staff

6

Manuela

19 de mai. de 2024

·

A estadia foi de 1 noite

Hotel bem antigo, cheiro estranho no quarto. Moveis amtigos e pouco iluminado.

8

Win Sum

3 de jul. de 2025

·

A estadia foi de 4 noites

Quite a convenient location. Easy to find the hotel, just around the corner of the Piazza Garibaldi and near to the stop No.7 of the city bus tour (ticket can be bought at the hotel). Helpful staff too. Nice breakfast with a pretty balcony. Such a pity that the restaurant is not open other than breakfast time. Only frozen food available at dinner. My bathroom is fine luckily but two of my friends who live in the same hotel (in two different rooms) found the shower door is not tight and resulting in flooding on the bathroom and even the room floor. Causing quite a mess!

8

Kenta

4 de ago. de 2025

·

A estadia foi de 2 noites

ホテル自体は清潔で、必要な設備がコンパクトにまとまっていて快適だった。レストランのメニューも豊富で、眺めの良い屋上で気持ちの良い朝食を楽しめた。駅からも近く立地はいいが、あまりきれいなエリアではないので、観光であれば駅南側や海沿いをオススメする。

8

Rita

29 de mar. de 2022

·

A estadia foi de 1 noite

La struttura è molto accogliente, l'unica pecca è che la mattina c'era poco acqua quando dovevo fare la doccia. Per il resto tutto benissimo

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Quartos

Muitos quartos são pequenos e alguns parecem escuros, embora alguns poucos sejam atualizados ou espaçosos e com vistas melhores. Chuveiros compactos e problemas ocasionais com o ar-condicionado ou Wi-Fi são observados.

Avaliações dos hóspedes relacionadas

4

Laura

19 de jun. de 2024

·

A estadia foi de 2 noites

Rooms were very tiny and barely had any room to move around. Air conditioning did not work one of the nights. Did not feel safe walking around outside of the hotel. Incredibly overpriced for the quality of hotel.

6

Paul

29 de jun. de 2025

·

A estadia foi de 1 noite

Very disappointing, far from 4 star. Rooms are basic, walk in shower was a very small cubical and air con was in effective and noisy.

8

Salvador

21 de out. de 2024

·

A estadia foi de 2 noites

Room was updated and clean. Closeness to train station was a plus.

8

Lori

14 de nov. de 2025

·

A estadia foi de 8 noites

Clean room, attentive staff for the most part but not too friendly, small shower,

6

Sally

2 de out. de 2025

·

A estadia foi de 5 noites

We chose the hotel as we wanted to be close to the main station. We found it easy to walk to the city centre and metro stations. However our room was tiny and dark despite claiming to be superior. We had a small window overlooking tanks and pipe work (our friends had a balcony and view over the square!). The rooftop terrace was great once we managed to find it but there are no lights up there, just wires hanging from the walls where they should be! Some reception staff were very unhelpful. Breakfast was good with great service.

8

Silvia

5 de nov. de 2025

·

A estadia foi de 3 noites

The hotel itself is fine — clean and functional — but the room was darker than expected, which made it feel a bit gloomy. The location is okay and fairly central, but like much of Naples, it didn’t feel particularly safe, especially at night.

10

Ronald

20 de out. de 2025

·

A estadia foi de 1 noite

Staff at desk friendly. The room was very spacious with a good view of the street. Breakfast was 10 euro, which was a good price for the selection. Breakfast area was a nice room with a view of Naples. Great location close to train station and metro. I would recommend the Best Western to anyone visiting Naples.

8

Mark

5 de abr. de 2023

·

A estadia foi de 2 noites

Rooms were small, but clean and well-kept. No breakfast service. Neighborhood is sketchy. Staff was courteous, friendly and helpful.

6

Cathy

9 de jun. de 2025

·

A estadia foi de 1 noite

Hotel rooms are small and dark. Hotel was in an ok location

2

Mario

31 de dez. de 2022

·

A estadia foi de 19.356 noites

We just spent one night there. Before we booked, we called to confirm there was AC on the property, since Naples was hot even during December. Well, they had. however, we were told that only heating was working during winter..... We were asked to open our windows and the street noise was unbearable. They offered us an inside room, really?, it would be even hotter, no window.... On top of that, there was zero internet signal in the room. ( we tried 4 devices), we complained and they were rough. In the end they only came to verify that the internet was ok in the hallway! . We literally, had to open the room's door and get close to the hallway to receive signal. The mattress had bumps. This is not a 4 stars hotel by any means, perhaps 1 or 2 stars by American standards.

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Serviço

A equipe é frequentemente descrita como simpática, prestativa e solícita, com vários elogios à recepção. Uma minoria relatou interações bruscas ou pouco prestativas.

Avaliações dos hóspedes relacionadas

6

Fanny S Kuen

18 de set. de 2024

·

A estadia foi de 1 noite

Staff Jafranco is good and helpful for booking taxi from hotel to airport. However, hotel surrounding area is not safe and a lots of African, Indian, and other minorities are hanging around. Perhaps they are living nearby but for tourist definitely is not a good place to stay although hotel is close to Napoli Central Station. In addition, we found out that a kettle is not clean and it seems like some stain or bubbles inside when we boiled some hot water.

8

Leigh

13 de jun. de 2025

·

A estadia foi de 1 noite

Close to airport. Somewhat walkable to other areas. Not the most attractive part of the city. Front desk staff - one very friendly and easy to interact with; another very abrupt and not as friendly as one would expect for the position.

6

Sally

2 de out. de 2025

·

A estadia foi de 5 noites

We chose the hotel as we wanted to be close to the main station. We found it easy to walk to the city centre and metro stations. However our room was tiny and dark despite claiming to be superior. We had a small window overlooking tanks and pipe work (our friends had a balcony and view over the square!). The rooftop terrace was great once we managed to find it but there are no lights up there, just wires hanging from the walls where they should be! Some reception staff were very unhelpful. Breakfast was good with great service.

10

brian

14 de set. de 2024

·

A estadia foi de 2 noites

Clean property, attentive and welcoming staff

10

Felipe

15 de jul. de 2024

·

A estadia foi de 2 noites

Equipe do hotel muito receptiva! Gianfranco (recepcionista) foi muito gentil e nos prestou todas as informações necessárias e importantes sobre a cidade de Nápoles. O café da manhã é excelente! Apesar do hotel ficar muito próxima da estação Garibaldi (trem e metrô) foi muito fácil o deslocamento.

10

John

10 de mai. de 2023

·

A estadia foi de 3 noites

This property is in an excellent location for tram, airport transfer and rail services. Good restaurants are a short walk away. The best part of this hotel is the staff who were friendly and helpful particularly’Gianfranco’. Like any city there are some undesirable aspects but hey look past them embrace it and stay at this hotel.

10

Rogelio Meza

17 de ago. de 2024

·

A estadia foi de 2 noites

The staff were very nice.

10

Brenda

17 de jun. de 2024

·

A estadia foi de 1 noite

Staff is super friendly and helpful. Was able to use luggage storage after checkout

10

Cassidy

5 de jul. de 2024

·

A estadia foi de 1 noite

Staff was so friendly! Went out of their way to become our friends and give next-level service.

10

Ronald

20 de out. de 2025

·

A estadia foi de 1 noite

Staff at desk friendly. The room was very spacious with a good view of the street. Breakfast was 10 euro, which was a good price for the selection. Breakfast area was a nice room with a view of Naples. Great location close to train station and metro. I would recommend the Best Western to anyone visiting Naples.

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Localização

Muito próximo à Napoli Centrale e ao metrô, facilitando o transporte. O bairro ao redor é movimentado, sujo e pode parecer inseguro à noite, embora alguns hóspedes tenham se sentido bem.

Avaliações dos hóspedes relacionadas

8

Leigh

13 de jun. de 2025

·

A estadia foi de 1 noite

Close to airport. Somewhat walkable to other areas. Not the most attractive part of the city. Front desk staff - one very friendly and easy to interact with; another very abrupt and not as friendly as one would expect for the position.

8

Kushal

1 de jan. de 2023

·

A estadia foi de 19.354 noites

It was close to central station and metro so very convenient to go anywhere; however the area surrounding the property was somewhat dirty and a bit downscale.

8

Silvia

5 de nov. de 2025

·

A estadia foi de 3 noites

The hotel itself is fine — clean and functional — but the room was darker than expected, which made it feel a bit gloomy. The location is okay and fairly central, but like much of Naples, it didn’t feel particularly safe, especially at night.

8

Marci

2 de ago. de 2025

·

A estadia foi de 2 noites

The hotel was fine. Nothing over the top. The staff was nice a very helpful. Decent location being near the train station and walking distance to lots of dining options. The breakfast buffet was really good. For a night or two great location.

8

Denise

4 de jan. de 2026

·

A estadia foi de 4 noites

Rummet var rymlig och bra, rent rum och mycket trevlig personal. Frukosten var över förväntan. Nära till tågstationen och metron. Lite livlig och ruffig område men man går bara igenom och vi kände oss trygga ändå.

8

philippe

9 de ago. de 2023

·

A estadia foi de 2 noites

The hotel's fine the neibourghood is really crappy but you're close the central train station....

10

Valdenir

18 de ago. de 2025

·

A estadia foi de 1 noite

Hotel localizado ha 7 minutos a pe da estacao ferroviaria de NAPOLES, bem servido de restaurantes e bares ao redor, facil acesso ao transporte publico local. A noite a regiao nao parece boa para andar, assim como varias partes de Napoles. Atendimento muito atencioso o cordial na Recepcao

10

Ronald

20 de out. de 2025

·

A estadia foi de 1 noite

Staff at desk friendly. The room was very spacious with a good view of the street. Breakfast was 10 euro, which was a good price for the selection. Breakfast area was a nice room with a view of Naples. Great location close to train station and metro. I would recommend the Best Western to anyone visiting Naples.

8

Anh

21 de out. de 2025

·

A estadia foi de 1 noite

The hotel is located a five-minute walk from the central station and a 15-minute walk from the old town.

8

David

11 de mai. de 2025

·

A estadia foi de 1 noite

Close to train station but area around hotel is quite rough, run down and dirty.

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Restaurante

O café da manhã é consistentemente elogiado pela qualidade, variedade e pelo ambiente no terraço. Diversos hóspedes observaram que há pouco ou nenhum serviço de jantar no hotel.

Avaliações dos hóspedes relacionadas

10

Rodrigo

29 de ago. de 2025

·

A estadia foi de 4 noites

The hotel is great, great breakfast, great staff, the area around it is not excellent, kind of dirty and busy, near bus stations, but Napoli is like that in general anyway. Fun stay.

8

Carina Armbäck

28 de mai. de 2024

·

A estadia foi de 3 noites

Jättefint hotell med supervänlig personal. Bra service! Rummen var rena och sängarna var sköna. Frukosten var jättebra och blev ännu bättre när vi kunde sitta ute på takterrassen och äta den. Synd man inte kan sitta där på kvällarna. Hotellet ligger nära centralstationen vilket är bra när man som vi åkte iväg på olika sevärdheter med tågen. Vi har bara gott att säga om detta hotell ich dess personal.

10

REBECCA

28 de abr. de 2024

·

A estadia foi de 2 noites

The staff was so kind! The breakfast on the roof was both plentiful, delicious, and beautiful. It was so quiet at night and we slept well in the clean room. Very close to the train station and easy to navigate to delicious food.

10

Monica

3 de jul. de 2025

·

A estadia foi de 1 noite

The hotel was very nice and the breakfast was excellent.

8

Marci

2 de ago. de 2025

·

A estadia foi de 2 noites

The hotel was fine. Nothing over the top. The staff was nice a very helpful. Decent location being near the train station and walking distance to lots of dining options. The breakfast buffet was really good. For a night or two great location.

8

Frank

21 de ago. de 2025

·

A estadia foi de 3 noites

Gutes Hotel, Hilfsbereites freundliches Personal. Sehr gutes Frühstück. Nur die Umgebung ist schmutzig und wirkt unsicher

10

Colm

18 de set. de 2024

·

A estadia foi de 1 noite

The rooftop was very nice, breakfast excellent

10

Ronald

20 de out. de 2025

·

A estadia foi de 1 noite

Staff at desk friendly. The room was very spacious with a good view of the street. Breakfast was 10 euro, which was a good price for the selection. Breakfast area was a nice room with a view of Naples. Great location close to train station and metro. I would recommend the Best Western to anyone visiting Naples.

8

Win Sum

3 de jul. de 2025

·

A estadia foi de 4 noites

Quite a convenient location. Easy to find the hotel, just around the corner of the Piazza Garibaldi and near to the stop No.7 of the city bus tour (ticket can be bought at the hotel). Helpful staff too. Nice breakfast with a pretty balcony. Such a pity that the restaurant is not open other than breakfast time. Only frozen food available at dinner. My bathroom is fine luckily but two of my friends who live in the same hotel (in two different rooms) found the shower door is not tight and resulting in flooding on the bathroom and even the room floor. Causing quite a mess!

8

Kenta

4 de ago. de 2025

·

A estadia foi de 2 noites

ホテル自体は清潔で、必要な設備がコンパクトにまとまっていて快適だった。レストランのメニューも豊富で、眺めの良い屋上で気持ちの良い朝食を楽しめた。駅からも近く立地はいいが、あまりきれいなエリアではないので、観光であれば駅南側や海沿いをオススメする。

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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Mês	Preço médio
janeiro	US$ 99
fevereiro	US$ 105
março	US$ 129
abril	US$ 171
maio	US$ 179
junho	US$ 159
julho	US$ 121
agosto	US$ 102
setembro	US$ 175
outubro	US$ 183
novembro	US$ 132
dezembro	US$ 118

dom.	seg.	ter.	qua.	qui.	sex.	sáb.
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18 $311	19 $201	20	21 $218	22 $218	23 $218	24 $218
25 $160	26 $160	27 $232	28 $143	29 $143	30 $139	31 $156

dom.	seg.	ter.	qua.	qui.	sex.	sáb.
1 $141	2 $101	3 $101	4 $101	5 $101	6 $100	7 $101
8 $101	9 $102	10 $100	11 $102	12 $101	13 $100	14 $101
15 $102	16 $101	17 $100	18 $102	19 $101	20 $102	21 $102
22 $102	23 $101	24 $100	25 $101	26 $102	27 $104	28 $104
29 $100	30 $100

Best Western Plus Hotel Plaza

Preços para Best Western Plus Hotel Plaza

Preços médios mensais

Sobre este alojamento

Localização

Opções de quartos

Quarto Superior, 2 camas individuais

Quarto Standard, 1 cama de casal (Bed is French Bed)

Quarto Superior, 1 cama king-size

Quarto Familiar, várias camas

Quarto Superior, várias camas

Suite Júnior, várias camas, terraço

Avaliações dos hóspedes sobre Best Western Plus Hotel Plaza

Quem se hospeda aqui?

O que pensam os hóspedes

Políticas da propriedade

Instruções de check-in

É bom saber

Extras opcionais

Preços para as próximas datas

Dados da empresa