Residence Isola Verde Cisanello

A cleaning tax is not included in the reservation price and is payable separately at the hotel.Mandatory gala dinner fees may apply at Italy hotels. Guests should contact the hotel directly for more information.Front desk opening hours 14:30 - 19:30.

Know Before You Go

• All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
• Cash transactions at this property cannot exceed EUR 2999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.
• This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
• This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation.
• Only registered guests are allowed in the guestrooms.
• Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

• Airport shuttle fee: EUR 20 per vehicle (one-way)
• Pet fee: EUR 8 per pet, per day
• Late check-out is available for a fee (subject to availability, amount varies)
• Crib (infant bed) fee: EUR 8.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the property:

• A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
• A tax is imposed by the city: EUR 1.00 per person, per night, up to 5 nights

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

If the guests will arrive after 07:30 PM they should notify the hotel in advance and receive check-in instructions. Check in time begins at 02:30 PM Mon-Sat, and 04:00 PM on Sundays and Public holidays.