Name: Hotel Roberta
Address: Via Sernaglia 21, Mestre, Vénétie, IT
Price range: 65 $US–126 $US per night
Rating: 7.88

Ce qu'en disent des voyageurs

D'après les avis récents, l'hôtel Roberta est apprécié pour son emplacement pratique près de la gare de Venezia Mestre et son personnel généralement aimable et serviable. Les avis sur les chambres sont cependant mitigés, faisant état de tailles et de confort variables, de nuisances sonores occasionnelles et d'une climatisation parfois défaillante.   La propreté est souvent saluée, mais certains clients se plaignent irrégulièrement de l'entretien des salles de bains, d'odeurs désagréables et, dans quelques cas, de la présence de nuisibles. Le petit-déjeuner est fréquemment décrit comme présentant un bon rapport qualité-prix et étant satisfaisant, à environ 10 €. Plusieurs clients estiment que les environs sont moins agréables et parfois peu sûrs la nuit. Attendez-vous à un établissement simple et bien situé offrant un bon rapport qualité-prix, mais avec des compromis en matière de confort des chambres et d'environnement immédiat.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Pas assez d'informations dans les avis.

Avis de voyageur à ce sujet

8

Bruno

22 juil. 2023

·

A séjourné 3 nuits

1er avantage : hôtel situé à 400 mètres de la gare de Mestre (à gauche et tout droit). Petit déj bien garni et bon. Parking possible (15€/j). Resto à côté. Je recommande

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

De nombreux clients trouvent les chambres propres, mais d'autres signalent des problèmes tels que de la moisissure ou des odeurs dans les salles de bains et, dans quelques cas, la présence de nuisibles. Le niveau de qualité semble varier d'une chambre à l'autre et dans les parties communes.

Avis de voyageur à ce sujet

8

Natasha

25 juil. 2024

·

A séjourné 2 nuits

It was a nice hotel. Very close to Mestre train station, 5 min walk. Eassy access to get to Venezia. Room was a little small but enough for 4 of us as we were only there to sleep. Room was nice & modern but Bathroom shower needs to be updated & cleaned. It smelled of urine near the toilet. Shower was Quite moldy. It should be the most cleanest & hygienic. I wouldn't go barefoot in the shower. Quite disgusting and Disappinted for this.

10

Kara

10 juil. 2024

·

A séjourné 2 nuits

Exceptionally clean, friendly staff. Good variety of breakfast options. Close to Public transit. We had a wonderful stay.

2

Eduardo

23 févr. 2026

·

A séjourné 2 nuits

BEDBUGS!!!!

2

Igor

27 août 2023

·

A séjourné 1 nuit

Das Hotel ist super gelegen. Auch die Parkmöglichkeiten in der Umgebung sind preisgünstig. Venedig ist mit Bus in 12-15 Minuten direkt erreichbar. Zu kurzes Bett. Zu kleine Tür ins Bad. Im ganzen Hotel riecht es nach essen. Kakerlaken in der Dusche.

8

ngoc

29 oct. 2023

·

A séjourné 4 nuits

The location is good, place is clean, the washroom feels like new, staff friendly and accommodating. Highly recommended. I stayed for five days.

10

Alberto

25 sept. 2025

·

A séjourné 2 nuits

Habitación limpia y de buen tamaño , desayuno bufete completo y suficiente .

2

mostapha

3 nov. 2024

·

A séjourné 4 nuits

Dirty.

10

Garriott

5 juil. 2025

·

A séjourné 6 nuits

Hotel Roberta does well everything well for a trip to Venice: ~20min bus ride away from Venice, nearby a supermarket (Ali), clean, good sleep. Breakfast cost 10 euros. It is good enough, nothing special. Great value for price paid.

8

ngoc

23 oct. 2023

·

A séjourné 1 nuit

Conveniently located by the train station, staff was efficient and accomodating. The bathroom looks and feels like new.

10

Gustavo

22 sept. 2024

·

A séjourné 1 nuit

Vicino a stazione. Ottimo per visitare Venezia. Camera pulita. Personale disponibile. Buona relazione prezzo - esperienza

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres varient de petites et basiques à spacieuses, avec un confort inégal. On relève fréquemment des odeurs de fumée, du bruit provenant de la rue ou du couloir, des lits très fermes et des performances climatiques variables.

Avis de voyageur à ce sujet

6

Max

10 avr. 2025

·

A séjourné 6 nuits

The room was overall clean and checkin and checkout were easy. Staff was nice and spoke enough English to assist us which was appreciated as our italian isn't quite as good as it could be. My issues stem with the comfort, smell and overall area. Upon emtering the room, we were hit with the immediate stench of cigarettes. It was overwhelmingly bad. At first we thought it was coming from the street below, but soon realized it was in the headboard and furniture. We considered saying something to staff, but after 17 hours of travel and a language barrier, we decided not to. We did some remedies of our own to mitigate the smell and were able to dull it enough to get by. That leads me to issue # 2. The beds are extremely firm and uncomfortable. They also arent particularly spacious but we understood this going in as Europe is less spacious in general with accomodations compared to the USA. Sleep was difficult due to the discomfort in the beds, but again, we got by. My final issue is the location, though this was the lowest of my concerns. The area overall felt a bit unsafe. The hotel presents itself fairly well, but stands out in what appeared to be a rougher part of town. We heard neighbors screaming at each other, and found the area in relative disrepair. This isn't the hotel's fault by any means, but is something to consider. The hotel is fairly close to the train station (6 or so minute walk) which is why we assumed it would be a nice area.

6

Chantelle

3 oct. 2025

·

A séjourné 1 nuit

Room smelled of smoke as a non smoking room

6

Lax

17 nov. 2023

·

A séjourné 1 nuit

Shabby conditions. Room was pretty small

10

Graham

28 févr. 2025

·

A séjourné 3 nuits

Great hotel for the price, spacious room, comfortable bed, no complaints

4

Dave

5 août 2025

·

A séjourné 3 nuits

Initially the area of Mestre is not great which various undesirable people milling around looking dodgy. I wouldn’t go out on your own at night. My first room, stank of cigarette smoke, drawn in via the AC. The bed sheets had holes in the but although very basic, it was at least clean. I asked to move rooms after the first night, which was kindly accommodated, but the room was very noisy both inside and outside. For 3 nights I didn’t sleep well at all. The shower in both rooms also went cold after 2mins. Over all the hotel was poor, not a 3 star … more a 2 star and I probably wouldn’t go back again.

8

Jasmine

8 sept. 2023

·

A séjourné 1 nuit

For a quick stay this is a good choice because it’s close to the bus and train station 5-7 minutes to walk. The hotel is older and set up a little odd ie we had to ho through the breakfast area to get to our room but in saying that the beds were very comfortable and the room was clean. Hotel was not in the greatest area at all. We didn’t feel comfortable walking far outside and it can be loud at night windows are paper thin you could hear all kinds of yelling on the street below. And don’t eat at the restaurant up the street to the right of the hotel it was terrible.

6

KENJI

24 sept. 2025

·

A séjourné 1 nuit

駅から徒歩１０分弱。やや部屋は狭くて照明が暗いが、特に問題なし。

8

Nina

30 sept. 2023

·

A séjourné 3 nuits

Our room was nice, big, clean and looked far better than the photos, plus comfy beds! Only about a 5 minute walk to Mestre train station. The only minor issue was that the windows weren’t soundproof so we got a bit of street and car noise into our room.

4

Michael

23 juin 2025

·

A séjourné 2 nuits

Room is way too small

4

Patricia

1 avr. 2025

·

A séjourné 2 nuits

The location was as expected, the room was small, as expected. There was ok storage and the bathroom was well equpped, new- looking and clean. The room was too hot but the air-con was effective. The problem was the bed. It was too firm and had only one "pillow" which felt like a flat block of foam. I found it impossible to get comfortable in any position, or to sleep.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le personnel est largement décrit comme aimable et serviable, avec un enregistrement facile et une assistance efficace. Quelques plaintes concernent le manque de courtoisie ou les difficultés de communication en anglais.

Avis de voyageur à ce sujet

10

Alfred

26 juin 2025

·

A séjourné 2 nuits

Hotel staff were helpful and friednly.

2

Therese

22 sept. 2024

·

A séjourné 1 nuit

The photos in Expedia and hotel website are not accurate; the hotel should update their website to provide accurate representative of their hotel and staff. This hotel seems to have a new management. The staff that checked me in did not understand English well; he just took my passport and ask for the city tax. He did not provide usual information such as breakfast time and check out time. When I asked him about the restaurant next door he just said we don’t own it. Also when asked about transportation he just gave me bus numbers. The fridge in the room have mold. I would not stay here again. Stay at the little hotels owned by Italians nearby.

8

Robert

23 nov. 2025

·

A séjourné 2 nuits

Very nice staff, helped with my very limited Italia. Decent room.

10

Kara

10 juil. 2024

·

A séjourné 2 nuits

Exceptionally clean, friendly staff. Good variety of breakfast options. Close to Public transit. We had a wonderful stay.

6

Nelsone

27 août 2024

·

A séjourné 3 nuits

Location was about a 5 min walk to the train station. Convenient if you plan of visiting Venice. Staff could use some training on customer service, being consistently reminded that breakfast is closing every 5 mins in a rude way. The rooms are decent, typical for Italy. Not sure if I would stay here again, price was ok.

10

Kate

16 juin 2025

·

A séjourné 3 nuits

"Everything! The staff were so welcoming and happy! The hotel is beautifully decorated so much thought."

10

maho

14 juil. 2025

·

A séjourné 1 nuit

スタッフの対応が良く、チェックアウト後も無料で荷物を預かってくれた。ヴェネツィアの入島税免除のホテルなのでチェックインの際に登録するように教えてくれた。部屋は清潔感があり、シャワーの水圧も問題無し。シングルルームにしたので大きめのキャリーを広げるとドアが開かなかった。冷蔵庫がほんのり冷たい程度なので要冷蔵のものは買わないほうがいいかも。

10

domenic

6 juil. 2025

·

A séjourné 6 nuits

very kind and highliy professional staff. very good location. i would go there again.

10

Oi Ying

21 juin 2025

·

A séjourné 3 nuits

Convenient location, close to the train station. Staff were super friendly and helpful. We were more than satisfied with the hotel's service. Would recommend it to friends.

4

Kazimierz

1 juil. 2025

·

A séjourné 3 nuits

This is a bait and switch operation. Very unusual in my experience with Expedia to find the hotel not complying with advertised amenities. The main problem for my 3 day stay was the complete lack of air conditioning in my room during the hottest days of the year with Europe under an intense heat dome. They did have some air conditioning in the hallways. The room was rather dingy and small, but clean enough. No USB ports at all. Since a had an issue with one of my charging cables, I was not able to recharge my phone at all initially. When I simply described the problem at the night front desk, the receptionist got aggressive, lecturing me that I did not have the right to criticize the hotel in any way! Eventually, he did give me an adaptor that I could use with my other cable so that I was able to recharge my phone over the rest of my stay. The day staff spoke quite poor English so communication was a problem. Overall, my hotel experience here was hardly bearable, with the first half of the night trying to sleep in stifling heat. But, In made it. Since this experience was not up to my previous longstanding experience with Expedia, and was not reasonable given the implied contract that was entered into, I would request compensation from the service provider for this experience. Thanks for your help and attention to this matter.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Très pratique pour la gare de Venezia Mestre et les transports vers Venise. Plusieurs avis soulignent que le quartier est peu sûr ou inquiétant la nuit.

Avis de voyageur à ce sujet

6

Max

10 avr. 2025

·

A séjourné 6 nuits

The room was overall clean and checkin and checkout were easy. Staff was nice and spoke enough English to assist us which was appreciated as our italian isn't quite as good as it could be. My issues stem with the comfort, smell and overall area. Upon emtering the room, we were hit with the immediate stench of cigarettes. It was overwhelmingly bad. At first we thought it was coming from the street below, but soon realized it was in the headboard and furniture. We considered saying something to staff, but after 17 hours of travel and a language barrier, we decided not to. We did some remedies of our own to mitigate the smell and were able to dull it enough to get by. That leads me to issue # 2. The beds are extremely firm and uncomfortable. They also arent particularly spacious but we understood this going in as Europe is less spacious in general with accomodations compared to the USA. Sleep was difficult due to the discomfort in the beds, but again, we got by. My final issue is the location, though this was the lowest of my concerns. The area overall felt a bit unsafe. The hotel presents itself fairly well, but stands out in what appeared to be a rougher part of town. We heard neighbors screaming at each other, and found the area in relative disrepair. This isn't the hotel's fault by any means, but is something to consider. The hotel is fairly close to the train station (6 or so minute walk) which is why we assumed it would be a nice area.

10

Noel

6 juil. 2024

·

A séjourné 1 nuit

Checking-in was easy. Room was clean. Airconditioning works well. 7 to 10 mins walk to the Mestre Train and Bus station.

10

Elysia

12 mai 2024

·

A séjourné 2 nuits

Really good location for the station into Venice! Rooms were nice and staff were helpful. Would recommend!

8

Rebecca

12 oct. 2024

·

A séjourné 3 nuits

Used this hotel as a base to visit Venice. The location of the hotel is excellent - 20 minutes on the bus from the airport to Mestre and a 10 minute walk to the hotel. Venice central is 10 minutes on the train. Hotel room was clean but basic. No frills but all we needed for 3 nights. Continental breakfast was very good. Kettle in the room would have been appreciated, the room needed a bit of TLC but for the price, I would recommend and will happily visit again if visiting Venice.

10

Aditya

1 janv. 2025

·

A séjourné 1 nuit

Hotel Roberta itself to a tucked away on a side road and is not too prominently visible until you get closer. We had an uneventful check in and were able to get out to Vence Mestre station quickly. But we were warned at the station about returning too late on New Years eve. Return to the hotel that night at about 10 pm after most businesses closed made us nervous with groups of young boys loitering and setting off firecrackers. The room was a few hallway turns away. Room itself was cozy with 4 beds and a small bathroom (and a tiny shower!). Good hot water and plenty of towels. Beds were comfortable. But would have preferred comforters instead of the wooly blankets.

10

Nina

14 juil. 2025

·

A séjourné 1 nuit

Great location

8

Yvonne

24 août 2025

·

A séjourné 2 nuits

The hotel was nice enough but unfortunately not in a particularly nice area of Mestre, although it is very convenient for the train station with direct links to Venice

8

TAMARA

20 juin 2025

·

A séjourné 1 nuit

Bom hotel, região um pouco estranha , não transmite muita segurança.

8

Mariann

9 mai 2025

·

A séjourné 3 nuits

This hotel is a five minute walk from the train station. Excellent location for commuting to Venice.

10

Naoki

7 sept. 2024

·

A séjourné 1 nuit

close to Meatre station and the bus stop for VCE airport

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Le petit-déjeuner est fréquemment salué pour sa qualité, son côté complet et son bon rapport qualité-prix (environ 10 €), avec une variété correcte. Quelques clients auraient souhaité davantage de choix.

Avis de voyageur à ce sujet

10

Raffaele

27 juin 2023

·

A séjourné 3 nuits

Hotel molto carino situato vicino alla stazione. Personale gentile e disponibile. Stanza tripla non molto grande ma comunque accogliente. Colazione varia e abbondante.

8

WILLIAM

24 avr. 2024

·

A séjourné 1 nuit

Nice and quite but needs more foods for breakfast.

8

Rebecca

12 oct. 2024

·

A séjourné 3 nuits

Used this hotel as a base to visit Venice. The location of the hotel is excellent - 20 minutes on the bus from the airport to Mestre and a 10 minute walk to the hotel. Venice central is 10 minutes on the train. Hotel room was clean but basic. No frills but all we needed for 3 nights. Continental breakfast was very good. Kettle in the room would have been appreciated, the room needed a bit of TLC but for the price, I would recommend and will happily visit again if visiting Venice.

10

Veronica

24 août 2025

·

A séjourné 3 nuits

El desayuno muy rico

10

Beatriz

28 juil. 2025

·

A séjourné 3 nuits

El desayuno muy completo

10

Alberto

25 sept. 2025

·

A séjourné 2 nuits

Habitación limpia y de buen tamaño , desayuno bufete completo y suficiente .

10

Robert

18 mai 2024

·

A séjourné 2 nuits

You can save yourself a lot of money by staying here, walking five minutes to the train station, and going to Venice island in ten minutes. Just dont expect glitz and glamour . Its got everything you need and nothing more. Adequate breakfast for ten euros

10

Milena

2 nov. 2025

·

A séjourné 3 nuits

O quarto era grande e limpo, a equipe muito atenciosa e solicita e o café da manha muito bom, com variedade de fruta e outras coisas, valeu a pena pagar 10 euros por pessoa. A regiao é meio deserta mas nao é perigosa. Fica apenas 5min a pé da estaçao de trem e tem mercado perto. O único ponto negativo era que no nosso quarto que ficava perto da area de café, ficava fazendo um barulho a noite como do encanamento que incomodava aé pegar no sono. De resto foi tudo ótimo. Recomendo.

10

Garriott

5 juil. 2025

·

A séjourné 6 nuits

Hotel Roberta does well everything well for a trip to Venice: ~20min bus ride away from Venice, nearby a supermarket (Ali), clean, good sleep. Breakfast cost 10 euros. It is good enough, nothing special. Great value for price paid.

10

P GUILLERMINA

28 avr. 2025

·

A séjourné 1 nuit

Excelente hotel, muy limpio, buena ubicación y buen desayuno

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	55 $US
février	86 $US
mars	61 $US
avril	99 $US
mai	119 $US
juin	104 $US
juillet	95 $US
août	78 $US
septembre	123 $US
octobre	108 $US
novembre	69 $US
décembre	66 $US

di	lu	ma	me	je	ve	sa
1 $66	2 $68	3 $72	4 $73	5 $65	6 $112	7 $68
8 $68	9 $73	10 $72	11 $73	12 $68	13 $73	14 $96
15 $68	16 $68	17 $72	18 $65	19 $72	20 $73	21 $68
22 $67	23 $72	24 $72	25 $68	26 $73	27 $73	28 $65
29 $68	30 $73

Hotel Roberta

Prix pour Hotel Roberta

Prix moyens mensuels

À propos de cet établissement

Emplacement

Options de chambre

Chambre Triple

Chambre Simple

Chambre Quadruple

Chambre Double ou avec lits jumeaux

Chambre Double pour 1 personne, 1 lit double

Avis des voyageurs sur Hotel Roberta

Qui séjourne ici ?

Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

Dépôt de garantie

Bon à savoir

Suppléments facultatifs

Prix pour les dates à venir

Informations sur l'établissement

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18 $125	19 $106	20 $107	21	22 $118	23 $126	24
25	26 $98	27 $98	28 $96	29 $103	30 $105	31 $113