Name: WoodSpring Suites Bentonville
Address: 1201 Phyllis Street, Bentonville, Arkansas, US
Price range: 45 $US–98 $US per night
Rating: 7.08

Ce qu'en disent des voyageurs

À l'Extended Stay America Select Suites - Bentonville, les commentaires décrivent un séjour très simple, de type appartement, avec des équipements limités, un service inégal et des plaintes récurrentes concernant la propreté et la présence de nuisibles. Certains clients ont toutefois apprécié les prix bas, les nuits paisibles et la proximité des routes à proximité.

Plusieurs clients signalent la présence de cafards, des odeurs désagréables et des problèmes d'entretien tels que de la moisissure, des équipements cassés et du linge de lit taché ou usé. Les équipements sont rares : pas de petit-déjeuner ni de café en chambre, les ustensiles de cuisine doivent être achetés et le niveau de Wi-Fi standard nécessite un paiement ou semble insuffisant. Les commentaires sur le service varient entre un personnel amical et serviable et de longues attentes ou des réceptions fermées la nuit. L'environnement peut sembler industriel ou peu sûr. Dans l'ensemble, attendez-vous à un séjour sans fioritures, utile pour des séjours courts et économiques.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Les équipements sont minimes ; plusieurs critiques mentionnent un Wi-Fi payant ou faible.

Avis de voyageur à ce sujet

8

Michael

13 juil. 2024

·

A séjourné 1 nuit

No where to sit until your room was ready no pool no coffee or ice available

8

Mark

30 sept. 2024

·

A séjourné 8 nuits

All clean and glad to see all carpet (in rooms and hallways) is gone. Handy location. Plan on using your phone as a hotspot if you need decent internet unless you are willing to pay for "upgraded" wi-fi. Stayed for a week and all staff I interacted with were friendly.

2

Jennifer

12 mai 2023

·

A séjourné 2 nuits

Unsecure building, roaches, toiletries cost money, so does wifi but it doesn't work, $100 to get key card, no breakfast, no benches outside for my disabled self to enjoy the day. Tweakers and drunks all over the place. Rude staff. Unaccommodating to disabled.

4

Narayana

27 sept. 2023

·

A séjourné 3 nuits

Not recommended, Rooms smelling, Media service not working. Internet limitation. No Breakfast (Hotels.com showing it includes)

8

TAMIA

17 août 2025

·

A séjourné 1 nuit

Internet is needed pay it is not free connection

4

Ashton

1 oct. 2023

·

A séjourné 2 nuits

The staff seemed very annoyed with everyone when I checked in and they mentioned that they didn’t have a housekeeper and were overbooked, seems like poor management, I’m sure the staff are doing their best with what they’re given. The elevator was questionable and smelled heavily like nicotine vape. The room itself was bare bones, bingo hall style chairs and beat up cabinets/walls. The rubber baseboards in my room were just leaning on the wall in most places, there’s no bedside lamp and only overhead can lights that were controlled by a switch by the door, the one by the bed did nothing. There wasn’t any hand soap, only one “body bar” as far as toiletries go. The a/c in the room kept the air dry but everything else was weirdly moist, making it hard to sleep in a humid bed. There was dog feces all around the outside grass areas and a big dog running loose when I arrived. When I went to check out nobody was at the desk so I had to wait a bit in my car then come back in. I received no receipt, not even in my email.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

Les problèmes de propreté sont fréquents, avec des signalements répétés de cafards, de mauvaises odeurs et de salles de bain, de sols ou de linge de lit sales. Certains clients ont toutefois trouvé leurs chambres propres.

Avis de voyageur à ce sujet

2

Kristi

4 mars 2025

·

A séjourné 2 nuits

There were roaches in the bathroom and in room itself.

2

Brian

1 oct. 2024

·

A séjourné 4 nuits

Too many roaches to stay. I am waiting for my refund

2

john

6 oct. 2025

·

A séjourné 2 nuits

How this place has not been condemned or shut down by the health department is a mystery. One staff member I spoke to was friendly, aside from that this place is horrible. The general areas smell like smoke and weed, the rooms have an overpowering smell of bleach. My first room door lock would not lock, the door was open for anyone to come in. The staff changed my room and the key card they gave me didn't work. After my 3rd attempt to get settled into a room, my room ended up having black mold on the walls around the AC unit and dead roaches on the floor(probably overcome by the bleach). The toilet would not flush. Additionally my key card would not work at several of the exterior doors to the hotel. I had originally reserved 2 nights here but after a few hours I left and went somewhere else. I asked to be refunded for at least one of my nights there and they refused. AVOID THIS PLACE, IT'S WORSE THAN THE POOR REVIEWS!

2

Bryan

28 sept. 2025

·

A séjourné 1 nuit

Run down room The hotel had a bad smell Very poorly taken care of

2

Leslie

11 oct. 2024

·

A séjourné 2 nuits

I had to use my shoe to get rid of 7 roaches

2

Yer Moua

14 août 2024

·

A séjourné 1 nuit

Room had roaches

2

Jose

14 oct. 2024

·

A séjourné 1 nuit

Cockroaches in bed and bathroom. And it smelled

4

KRISTIAN

4 sept. 2025

·

A séjourné 2 nuits

Stayed here for a business trip. They don't offer breakfast and there roaches in our room.

2

Dawn

2 sept. 2025

·

A séjourné 1 nuit

After a long day of driving, was looking forward to a good night sleep, boy was I wrong. Maybe got 2-3 hours of sleep. One of the worst hotels we have ever stayed at. Full of roaches and all i get from staff is..."I'm sorry". Never ever again will we stay at this establishment. Will not recommend this place to anyone traveling thru Bentonville, Ar.

4

Lauren

19 mars 2024

·

A séjourné 2 nuits

The room was filthy. The pillow cases had blood stains, the tub was literally black with filth, the floors were dirty as was the stained white duvet cover. Not a place I would ever stay in again.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres sont dépouillées et de type appartement, sans ustensiles de cuisine ni café en chambre ; plusieurs clients mentionnent des lits ou des oreillers inconfortables, des rideaux fins sans occultation, du bruit et des problèmes occasionnels avec les équipements tels que des réfrigérateurs qui ne fonctionnent pas.

Avis de voyageur à ce sujet

6

Hope

16 févr. 2025

·

A séjourné 2 nuits

The lady checking me in was so nice! The place wasn’t bad, the only problems I had was the first night, I got woke up 5:30/6 AM from the garage truck RIGHT outside my window! Was super annoying and then got woke up about 7 from the people above, sounded like they were rearranging their room. The bed wasn’t the most comfortable and the pillows were awful! For the price, I would definitely stay again but wouldn’t be my first option.

6

Nikki

7 mars 2025

·

A séjourné 1 nuit

It was ok. The blinds dont cover all the window so I was a little uncomfortable with the 3 inch gap on each side. The bathtub was dirt. Other then that it was ok.

8

Mark

30 sept. 2024

·

A séjourné 8 nuits

All clean and glad to see all carpet (in rooms and hallways) is gone. Handy location. Plan on using your phone as a hotspot if you need decent internet unless you are willing to pay for "upgraded" wi-fi. Stayed for a week and all staff I interacted with were friendly.

8

Justin

12 nov. 2025

·

A séjourné 2 nuits

There were no pots and pans you’d have to buy them yourself and it’s too cold for the air conditioner to be on but the heat works fine

6

marion

19 mai 2025

·

A séjourné 2 nuits

It was not suitable for vacation more like a apartment style living no perks

6

Randy

19 oct. 2025

·

A séjourné 2 nuits

We were only there for 2 nights…Have never seen a Hotel be so bland and austere. The room was actually depressing the room was Blank ! Not having at least a coffee pot in the room is ridiculous, and not even one located in the hotel …A person would have to bring their entire kitchen to cook … not a pot, pan, spoon, fork, glass or cup ! …one hard back uncomfortable Horrible chair for seating. ..Loud environment…was awakened every night.. people talking in hall, in the next room at 3:00 in the morning.. Only blinds over the window with no cover over them so the outside lights lit up the room all night interrupting sleep.. Someone hammering on walls. And it still cost me $350 for a hard bed !! One of the worst stays in my life ! Will never stay at one of these hotels again !

4

Roberta

28 mai 2024

·

A séjourné 2 nuits

Spent one night and observed the following: No black out curtains on the lone window. Toilet flushed poorly No kitchenware in this extended stay hotel No coffee maker in room or downstairs Mattress in the sofa bed had dirt & pebbles on it The shower curtain was so long that when putting inside the tub area to shower, the excess fabric became a trip hazard so I put the curtain on outside of tub & of course the floor got all wet. No pictures or anything in the room to create a comfortable environment. The white window treatment was very dusty/dirty. Okay, that’s all…

4

James

17 mai 2025

·

A séjourné 1 nuit

1. The adjacent room was noisy throughout the night. 2. The refrigerator was not working and had a washcloth inside. We were not notified it was not working beforehand. 3. No front staff after maybe 9 pm and none before 9 am. 4. There were three pillows for two persons in the room. 5. The bed was the worst and smallest we ever slept on in a motel which was not a good experience for rest.

8

TAMIA

17 août 2025

·

A séjourné 1 nuit

Internet is needed pay it is not free connection

4

Ashton

1 oct. 2023

·

A séjourné 2 nuits

The staff seemed very annoyed with everyone when I checked in and they mentioned that they didn’t have a housekeeper and were overbooked, seems like poor management, I’m sure the staff are doing their best with what they’re given. The elevator was questionable and smelled heavily like nicotine vape. The room itself was bare bones, bingo hall style chairs and beat up cabinets/walls. The rubber baseboards in my room were just leaning on the wall in most places, there’s no bedside lamp and only overhead can lights that were controlled by a switch by the door, the one by the bed did nothing. There wasn’t any hand soap, only one “body bar” as far as toiletries go. The a/c in the room kept the air dry but everything else was weirdly moist, making it hard to sleep in a humid bed. There was dog feces all around the outside grass areas and a big dog running loose when I arrived. When I went to check out nobody was at the desk so I had to wait a bit in my car then come back in. I received no receipt, not even in my email.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le service est inégal : certains clients louent un personnel amical et serviable et des réparations rapides, tandis que d'autres ont dû faire face à un enregistrement long ou sans assistance, des réceptions fermées la nuit et des difficultés à joindre le personnel ou à obtenir un remboursement.

Avis de voyageur à ce sujet

2

Jonathan

2 déc. 2024

·

A séjourné 1 nuit

Worst staff ever we never able to check in because a rude employe

10

Gregory

19 juil. 2025

·

A séjourné 1 nuit

There a good place good clean and kind staff. This is a great hotel

10

Debi

23 sept. 2024

·

A séjourné 3 nuits

I had a couple of problems in my room and after reporting them someone was at my room within 5 minutes to fix the problem

2

Patrick

23 avr. 2025

·

A séjourné 2 nuits

this place was filthy, its so unsafe the front desk locks down at dark, and does not open up until 10 am the next moring. there is no staff that seesm to be reachable while on site during lock down hours.

2

Angel

3 juil. 2024

·

I arrived at the hotel, I waited 2 hours at the front desk, there is only one phone to call and no one answers. Furthermore, they sold my room again and did not give me my refund. I do not recommend it.

2

Adam

4 juil. 2024

·

A séjourné 1 nuit

I am not even sure where to start on this hotel. First I arrived around 9pm and there was no one available to check me in. I had to call a number and wait approximately 20 minutes for someone to show up. Secondly the room was one of the worst I have ever been in. The shower barely worked, the bed was worse than the cheapest option at ikea. The whole night reeked of someone smoking next to us or more likely every single adjacent room to our hotel room. Finally, to top it all off in the morning I closed the bathroom door and the knob broke. Luckily my girlfriend was able to call the front desk and about an hour and 3 trips later I was freed. This hotel was honestly the worst experience of my life. I contacted asking for a refund and have received no response. Stay away from this place, honestly you will be more comfortable and safer sleeping in your car at a truck stop.

10

Chad

6 août 2024

·

A séjourné 1 nuit

Well i had a great stay due to Charles. He went above and beyond what he had to do to make our stay great. Thanks again Charles... Great customer service...

10

Michael

12 juin 2025

·

A séjourné 1 nuit

Manager was very personable and helpful. Room and facility is very clean. I’d recommend Extended Stay America in Bentonville Arkansas to anyone.

2

Robert

14 sept. 2023

·

A séjourné 3 nuits

Hidden fee at check in. Try to check out early and management would not checkout the room because it was booked online. Was charged for an extra night I did not need.

6

Byron

15 août 2024

·

A séjourné 1 nuit

The property was ok and clean enough the area is ok plenty of places to eat but I stood around waiting for 15 minutes waiting for someone to come to the desk so I could check in thought that was crappy

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Les commentaires sur l'emplacement sont mitigés : pratique pour l'autoroute 49 et les courses dans les environs, mais les environs immédiats peuvent sembler industriels ou peu sûrs, avec des personnes qui traînent à l'extérieur ; certains l'ont trouvé calme.

Avis de voyageur à ce sujet

8

Mark

30 sept. 2024

·

A séjourné 8 nuits

All clean and glad to see all carpet (in rooms and hallways) is gone. Handy location. Plan on using your phone as a hotspot if you need decent internet unless you are willing to pay for "upgraded" wi-fi. Stayed for a week and all staff I interacted with were friendly.

8

Deborah A.

25 oct. 2024

·

A séjourné 2 nuits

I did not like that they did not clean the rooms and make beds while we were there. Since we were there for two nights. We saw a bug in the room but hey, even houses have bugs. I liked that the beds moved and were on metal frames so we could easily move the mattresses to ensure no bed bugs. It is an old building and in or near what appears to be an industrial complex. A big pricey for the location and what we didn't get.

10

Sarah

17 févr. 2024

·

A séjourné 2 nuits

Great for the two nights I was there in town and was very quite

8

Joel

20 mai 2024

·

A séjourné 1 nuit

Was kind of trashy outside, lots of people hanging out outside. Seemed more like an apartment complex than a Wyndham hotel. But it wasn’t the worst I’ve stayed at.

8

gandaiah

19 nov. 2024

·

A séjourné 1 nuit

Affordable and very convenient location to all the areas

2

andrew

17 avr. 2025

·

Terrible experience, staff not helpful with room or other guest issues. Unsafe location!

6

Stacie

21 nov. 2023

·

A séjourné 7 nuits

Close to 49 Hwy

4

Rebecca

12 déc. 2022

·

A séjourné 1 nuit

It was a pretty sketchy location. Off the beaten path with tons of "long term" occupants hanging out in the door way. Arrived at 1:30 am, so that seemed odd. It took about 30 min to check in because we had to wait on a desk clerk to arrive, and I was already exhausted. The entire facility smelled like Bourbon Street in the summer. Floors were sticky. It was just gross.

10

Terrence

9 avr. 2025

·

A séjourné 1 nuit

Quiet

2

Jason

21 juil. 2024

·

A séjourné 1 nuit

People are camping out in parking lot try checking in was nightmare nobody was there, theirs a phone to call but nobody answers it. The bed was horrible like sleeping on the ground

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Aucun petit-déjeuner n'est proposé et plusieurs critiques soulignent l'absence de café (dans les chambres ou le hall d'entrée).

Avis de voyageur à ce sujet

4

Crabtree

12 juil. 2024

·

A séjourné 1 nuit

Place has a really nasty smell. Not one kitchen utensil or pan. They dont even have coffee in the rooms. Avoid this place.

6

Rebecca

29 juil. 2024

·

A séjourné 1 nuit

Needed complementary breakfast. Not homey.

8

Michael

13 juil. 2024

·

A séjourné 1 nuit

No where to sit until your room was ready no pool no coffee or ice available

8

Robin

11 oct. 2024

·

A séjourné 1 nuit

It was clean staff very friendly Would be nice to have breakfast served.

2

Jennifer

12 mai 2023

·

A séjourné 2 nuits

Unsecure building, roaches, toiletries cost money, so does wifi but it doesn't work, $100 to get key card, no breakfast, no benches outside for my disabled self to enjoy the day. Tweakers and drunks all over the place. Rude staff. Unaccommodating to disabled.

6

Randy

19 oct. 2025

·

A séjourné 2 nuits

We were only there for 2 nights…Have never seen a Hotel be so bland and austere. The room was actually depressing the room was Blank ! Not having at least a coffee pot in the room is ridiculous, and not even one located in the hotel …A person would have to bring their entire kitchen to cook … not a pot, pan, spoon, fork, glass or cup ! …one hard back uncomfortable Horrible chair for seating. ..Loud environment…was awakened every night.. people talking in hall, in the next room at 3:00 in the morning.. Only blinds over the window with no cover over them so the outside lights lit up the room all night interrupting sleep.. Someone hammering on walls. And it still cost me $350 for a hard bed !! One of the worst stays in my life ! Will never stay at one of these hotels again !

4

KRISTIAN

4 sept. 2025

·

A séjourné 2 nuits

Stayed here for a business trip. They don't offer breakfast and there roaches in our room.

4

Narayana

27 sept. 2023

·

A séjourné 3 nuits

Not recommended, Rooms smelling, Media service not working. Internet limitation. No Breakfast (Hotels.com showing it includes)

4

Roberta

28 mai 2024

·

A séjourné 2 nuits

Spent one night and observed the following: No black out curtains on the lone window. Toilet flushed poorly No kitchenware in this extended stay hotel No coffee maker in room or downstairs Mattress in the sofa bed had dirt & pebbles on it The shower curtain was so long that when putting inside the tub area to shower, the excess fabric became a trip hazard so I put the curtain on outside of tub & of course the floor got all wet. No pictures or anything in the room to create a comfortable environment. The white window treatment was very dusty/dirty. Okay, that’s all…

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	69 $US
février	74 $US
mars	75 $US
avril	76 $US
mai	77 $US
juin	74 $US
juillet	77 $US
août	69 $US
octobre	94 $US
novembre	69 $US
décembre	64 $US

di	lu	ma	me	je	ve	sa
1 $45	2 $45	3 $45	4 $45	5 $45	6 $45	7 $45
8 $50	9 $49	10 $45	11 $45	12 $49	13	14
15 $45	16 $45	17 $51	18 $49	19 $49	20 $49	21 $49
22 $49	23 $49	24 $49	25 $49	26 $49	27	28
29 $49	30 $49

WoodSpring Suites Bentonville

Prix pour WoodSpring Suites Bentonville

Prix moyens mensuels

À propos de cet établissement

Emplacement

Options de chambre

Suite, 2 grands lits, non-fumeurs

Suite, 1 grand lit, accessible aux personnes à mobilité réduite, non-fumeurs

Suite, 1 grand lit, non-fumeurs

Avis des voyageurs sur WoodSpring Suites Bentonville

Qui séjourne ici ?

Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

Bon à savoir

Suppléments facultatifs

Prix pour les dates à venir

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17 $98
18 $45	19 $45	20 $45	21 $45	22 $45	23 $45	24 $45
25 $45	26 $45	27 $45	28 $45	29 $45	30	31