Country Inn & Suites by Radisson, Mesa, AZ

None

Next to highway so loud at times Bed very comfortable

The breakfast was pretty good - rehydrated scrambled eggs with salsa, waffle maker, yogurt, cereal, etc. The room was nice, but the pillows were just air and went flat instantly. The pool was my favorite part! I was looking forward to getting a couple of work outs in while we were there, but ALL of the machines in the gym were out of order (bike, treadmill, elliptical), and there were only a few free weights and a bench available. They did not even have a water cooler to refill water bottles. :( I was very disappointed with that.

We stayed Friday night for one night while attending my daughter’s volleyball tournament at Arizona Athletic Grounds, about 10–15 minutes away, very convenient. At check-in, I asked for a rollaway since I had picked up two extra girls. Staff was accommodating and did their best. We asked about a second room, but were told it required booking two nights due to preset rates, which was frustrating. We made it work in one room with a rollaway. The next day ran long, so we stayed another night and got another rollaway with no issues. The kids enjoyed the pool and breakfast. However, the jacuzzi was not clean there was visible hair and debris, so I got out right away. There were also no towels in the pool area, so we had to go back to the room to get some. Staff overall was great friendly and helpful throughout. Room quality was inconsistent. The fourth floor was updated and clean, but the second floor felt outdated with peeling wallpaper, loose shower fixtures, and a bathtub that wasn’t properly cleaned. That said, pricing felt fair and the location is great. There’s a Target nearby and plenty of restaurants. Room service was pricey, so we used Uber Eats instead. Overall: 4/5. Could be a 5 with better cleanliness and consistency.

Bacon was overcooked, salty and crumbled. The workout room was only weights-none of the cardio equipment worked. When I complained, AI told me to either cancel my registration and move to another hotel or be rewarded 100 onekeycash points (to ensure I stay with them until I use them). I can't wait to use the points so that I can quit onekeycash and never use hotels.com again.