Hilton Phoenix Resort at the Peak

N

Fun pools

Alles ist sehr veraltet und teilweise schon fast heruntergekommen. Unglaublich dass Hilton unter dem Namen ein solches Hotel zulässt. Meine Kinder hatten innerhalb kürzester Zeit pechschwarze Füße von dem Teppich im Zimmer. Ich bin sicher dass das Hotel mal gut war, ist es aber nicht mehr und vor allem nicht für Preise > 150€

Hotels.com needs to update the listing for Hilton at the Peak as of the time of this review 5/17/26 the listing still shows under the Hotels.com Highlights / Amenities that there are 7 pools & 2 hot tubs. We have done a staycation at this location for several years after we checked in we went for a walk to find Hilton REMOVED the 7 pools & 2 hot tubs When I brought this up to Grace at the Hotel & showed a screenshot of the listing she was very short & told me " you booked through a 3rd party if you would like to cancel our make changes you need to contact them" I don't know how Grace works in the hospitality industry. EPIC FAIL for Grace. What's funny is at the various elevators there is a map of the resort which still shows all the pools & hot tubs on the maps. If you decide to stay here hopefully you don't deal with Grace as she could care less about the customers that booked through a 3rd party In years past when we stayed here when the water park closed for the evening we used to enjoy going to the swimming pools for night time swimming. Now that the pools are removed this location has lost its appeal....truly a shame Sadly we won't return in the future Time to find a better location

Under construction and our water went out completely