Name: Arizona Grand Resort
Address: 8000 South Arizona Grand Parkway, Phoenix, Arizona, USA, Phoenix, Arizona, US
Price range: 180 $–780 $ per night
Rating: 8.23

Was Gäste sagen

Das Arizona Grand Resort zieht Familien mit seinen umfangreichen Einrichtungen an, und viele Bewertungen loben das freundliche Personal und die geräumigen Suiten, weisen aber auch auf veraltete Zimmer, uneinheitliche Reinigung und teure Speisen und Gebühren im Hotel hin.  

Die Gäste lieben den Oasis Water Park und die zahlreichen Pools, berichten aber über überfüllte Zustände zu Stoßzeiten, gelegentliche Schließungen sowie Richtlinien wie begrenzte Armbänder oder kostenpflichtige Sitzplätze. Das Parken kann schwierig sein, die Pläne des Resorts und die Beschilderung sind für manche verwirrend, und beim Check-in oder bei Informationen über die Einrichtungen gibt es manchmal Unstimmigkeiten. Erwarten Sie einen lebhaften, familienorientierten Aufenthalt mit herausragenden Einrichtungen und einigen Kompromissen bei Preis-Leistungs-Verhältnis und Zimmerfrische.

Leistungen

Reinigung

Zimmer

Dienstleistung

Standort

Gastronomie

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Leistungen

Zu den umfangreichen Einrichtungen gehören der Oasis Water Park, mehrere Pools (einschließlich Erwachsenenbereiche), ein großer Fitnessraum/Spa, ein Golfplatz und Golfwagen-Shuttles. Regelmäßige Beschwerden betreffen Stoßzeiten, gelegentliche Schließungen/geänderte Öffnungszeiten, Begrenzungen der Armbänder, kostenpflichtige Sitzplätze sowie Park- und Aufzugprobleme.

Reinigung

Viele Gäste finden die Zimmer und das Gelände sauber, aber die Sauberkeit ist uneinheitlich: Es gibt Berichte über schmutzige oder muffige Zimmer, fleckige/schimmelige Badezimmer, abgenutzte Teppiche und Ablagerungen im Wasserpark. Die Gesamtstandards variieren je nach Gebäude und Aufenthalt.

Zimmer

Die Suiten sind im Allgemeinen geräumig und viele finden die Betten bequem, aber die Einrichtung wirkt veraltet und einige Grundrisse haben kleine Badezimmer oder ungünstige Waschbeckenpositionen. Gelegentlich treten Lärm und alternde Systeme (z. B. Klimaanlage) auf, und Mikrowellenherde kosten in der Regel extra.

Dienstleistung

Das Personal wird oft als freundlich und hilfsbereit beschrieben, mit bequemen Golfwagen-Shuttles und schnellem SMS-Service. Der Service kann jedoch unterschiedlich sein, mit lückenhafter Reinigung, begrenzten oder langsamen Informationen beim Check-in und gelegentlichen Problemen mit der Abrechnung/Nachverfolgung.

Ähnliche Gästebewertungen

10

Kristin

13. Juli 2025

·

Aufenthalt am 2 Nächte

This was one of my favorite places I’ve ever stayed! The staff was so nice, everyone that I met was helpful and kind. The property is a little outdated but the rooms are super cute and all the public areas are kept really clean so I didn’t even care about the exterior stuff. The water park was awesome! It was pretty crowded one day but still never had a problem getting a tube for the lazy river. Lots of kids and families, but still was really fun for adults. The grounds are huge, but there are golf carts everywhere with staff to take you between destinations. They kept stopping to ask if I needed one which I thought was nice. Azul at the front desk at check in was the nicest ever. A really great experience overall!

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2

Ayari

13. Apr. 2025

·

Aufenthalt am 2 Nächte

Absolutely horrible stay please make sure you guys check you bank accounts after checking in I made the mistake in trusting and they completely ruined my Birthday weekend after paying over 900$ they had the audacity to for no reason at all take an extra separate charge of 549$ couldn’t give me no reason then made it like it was no big deal get over it you’ll get back in 3/5 business days it’s up to your bank?!! Like Excuse me whyyyy did you guys do it in the first place got. A bunch of hmmm not sure no reason like their went the rest of my birthday plans & then gave me some bunk corporate number to find out. Then started thinking back how they didn’t even give us a receipt at check in and to top it off after we was leaving at check out another couple was going through their charges questioning it as well!!!! Definitely will be reaching out to BBB!!! To report this completely unacceptable!!!

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10

Mary

10. Nov. 2025

·

Aufenthalt am 3 Nächte

Very clean, peaceful, and the staff in all areas were so helpful and friendly. Thank you for a great stay!

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4

Marina

21. Okt. 2025

·

Aufenthalt am 2 Nächte

We are from Green Valley AZ and wanted to check out Arizona Grand for a future family reunion (16 from 4 states). Poor check in process - gave NO info on resort (where pools -Camelback pool was FREEZING- , , towels, ice machines, internet connection, how get into Oasis and what available activities. NO concierge to give ideas of what to outside. I had spent hours talking . to staff pre visit to see rooms for possible reunion and no one knew anything at our check in! Finally after arriving and next day being “routed” to EIGHT people finally we got a golf cart driver (Matt was the ONLY friendly person we encountered) who showed us some rooms. Our room was really not nice and quite outdated and rather shabby with plain furniture and dull carpets. It was hard opening bathroom door with door bumping on toilet. There were no wine glasses available and frig was set at 45 degrees keeping husbands required meds too warm. Ouch and chairs and even bed were not comfortable - I came home with a backache. Friendliness was VERY lacking - lifeguards were ignoring and did not give help and not friendly, I was very disappointed in staff responses to guests. On a positive note - we did enjoy the Rustlers Roost and Matt our golf cart guide was friendly, sweet and helpful. The grounds were very well kept up and beautiful. The Camelback pool was very very cold when I went in to do some water aerobics. Do not know why it was not heated ? We still are considering the reunion

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8

Stacy

20. Juli 2025

·

Aufenthalt am 1 Nacht

Loved having the golf cart pick ups and drop offs to areas on the property.

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6

Dale

20. Aug. 2025

·

Aufenthalt am 3 Nächte

The water park was great. Sitting area furniture and bedroom nightstands were old and need of updating. Front office should give more information. Had to figure out Wi-Fi, safe and dining options.

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6

Chelsea

15. Jan. 2025

·

Aufenthalt am 7 Nächte

I didn't like that I booked my family's vacation (there were 7 of us) at this resort only to learn that they were resurfacing the pool for more than half of our stay. The worst part is that I actually called before booking to make sure the waterpark would be available to us and was given a resounding "yes, of course it'll be open that week!". Lies. this miscommunication literally ruined my trip so truly bad job by the front desk girl there. The managers were nice and listened to my grievances but it could not be undone that I spent thousands to travel to a waterpark resort only to be told the waterpark was closed for ROUTINE maintenance. Not a surprise resurfacing, they knew it was coming - and failed to mention it to me when I called the resort before booking. Super bummed as I was looking forward to splashing in the wave pool with my kids all week but instead paid more money to visit the aquarium and lego land and all these other expensive endeavors that I could have done in any city.

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8

Teresa

5. Aug. 2025

·

Aufenthalt am 2 Nächte

Easy check in. Friendly staff. Clean rooms and comfortable beds. The Oasis is nice and the family enjoyed it. Only cons is everything is overpriced on the property and house keeping was at our door at 9 am for an 11am check out.

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8

Ruth

6. Juli 2025

·

Aufenthalt am 1 Nacht

At check in the host was with a Meh attitude. Not nice but not rude. The room was not ready even though it was 30 min passed check in. We were offered to downgrade to a smaller room for the same price so yey! We took it as we did not have an eta on the other room! The Oasis park was amazing! The fireworks took the cake! Our room was great, clean had what we needed. The toilet was running water constantly and was loud at night as it would flush every 5 min or so. The guest upstairs were very loud and I heard stomping way passed midnight. I get you can’t control people but some soundproofing would go a long way. It was not quiet and we did not sleep well.

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10

Gussie

21. Juni 2025

·

Aufenthalt am 5 Nächte

I have stayed at the Arizona Grand several times. Plus my daughter had her wedding at the Grand 15 years ago. This stay was the best! You could tell there was a positive culture for the employees as the customer service was outstanding! Not only was I was upgraded to a villa suite right in front of the waterpark and close to parking but the staff went above and beyond to please and accommodate. So happy to see the Grand well maintained and so well run!!!

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War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Standort

Praktisch für Reisende – in der Nähe der I-10, des Flughafens und des Arizona Mills Mall – mit Fußwegen vor Ort und nahegelegenen Restaurants. Einige Gäste fanden die Beschilderung/Karten verwirrend, und einige empfanden die Umgebung weniger sicher oder laut durch die Nähe zur Autobahn.

Gastronomie

Die Verpflegung wird häufig als überteuert bezeichnet – insbesondere im Wasserpark – mit gemischter Qualität und Service; einige Gäste loben Rustler’s Rooste und Aunt Chilada’s. Lebensmittel von außerhalb sind oft im Oasis nicht erlaubt, daher entscheiden sich viele, außerhalb des Resorts zu essen.

Monat	Durchschnittspreis
Januar	278 $
Februar	469 $
März	493 $
April	353 $
Mai	239 $
Juni	165 $
Juli	230 $
August	147 $
September	144 $
Oktober	218 $
November	183 $
Dezember	139 $

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $289	16 $229	17 $229	18 $180	19 $255
20 $217	21 $241	22 $292	23 $288	24 $264	25 $250	26 $269
27 $249	28 $307	29 $309	30 $283

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
				1 $323	2 $314	3 $314
4 $306	5 $382	6 $369	7 $374	8 $337	9 $372	10 $328
11 $333	12 $780	13 $425	14	15 $372	16 $332	17 $307
18 $315	19 $374	20 $578	21	22 $341	23 $337	24 $368
25 $337	26 $340	27 $337	28 $337	29 $328	30 $341	31 $319

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Monatliche Durchschnittspreise

Über diese Unterkunft

Standort

Zimmeroptionen

Deluxe-Suite (2 Queen Beds)

Suite, Blick auf den Golfplatz (1 King Bed)

Suite, 1 King-Bett und Schlafsofa (Resort)

Deluxe-Suite (1 King Bed)

Suite (Hospitality)

Suite, Blick auf den Golfplatz (2 Queen Beds)

Suite (Resort, 2 Queen Beds)

Grand-Suite, Blick auf den Golfplatz

Zimmer, barrierearm (King)

Grand-Suite

Gästebewertungen

Sehr gut

Wer übernachtet hier?

Was Gäste sagen

Richtlinien der Unterkunft

Check-in-Anleitungen

Gut zu wissen

Optionale Extras

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