Hampton Inn & Suites Phoenix/Scottsdale on Shea Boulevard

Clean rooms and hotel Nice pool area

The biggest downfall was that the pool was closed on a 90 degree day. I specifically booked the room and the property for the excellent teachers reviews of the pool and the rooms close proximity to it. I wish I would have been notified prior so I had the opportunity to find a different hotel or get a discount of some sort. However, the staff were all very kind and everything else was great.

It was a really good experience. The staff was very nice. Breakfast was good. Rooms were clean. Nice pool and outdoor area. Would definitely recommend and stay there again.

Good room that opens to pool and hot tub, but was closed. Breakfast was convenient but great. Pretty isolated to get to restaurants and other stuff.

Great spacious rooms. Great breakfast selection. Very helpful staff. Great outdoor pool.

The lobby was clean and well kept. It had a friendly atmosphere with sitting areas to gather and a television. There was a free coffee area available steps from check-in. The facility was 3 stories tall so we didn't feel lost in a crowd. The desk clerk was friendly, polite and helpful. We took the elevator up and found our room. It was very clean and it put my mind at ease. I ripped apart the beds and felt it was clear of bed bugs so I brought our stuff up. The beds were comfortable, the room super clean and the toiletries they provided were thoughtful. We overlooked the fire pit and pool area. We were relieved that the lobby closed access from 11 pm-6am unless you had a room key or called the number to gain access. I think this helped to cut down on wandering guests. The pool and firepit closed at 10. The hotel was quiet in our room which helped for sleeping. (I had been concerned since there were so many kids staying there for sports tournaments. Luckily it was a non-issue.) The breakfast buffet was lovely: mini omelets, bacon, french toast sticks, make your own waffles, cereal, bagels, toast, english muffins, etc. In the future, I would stay there again if I were back in the Phoenix/Scottsdale area. I definitely recommend it!

We spent 5 days at this property and everything was perfect. One thing not mentioned is that the pool is heated. Great hot tub too! Breakfast are super. Location is great, easy access to everywhere. Lots of good restaurants around and short distance driving to the Old Scottsdale. McKenzie, the front counter lady was amazing and very friendly to us during the entire stay. Highly recommended!

Wonderful room, breakfast and pool

Great area in Scottsdale, located close to shopping and dining options, nice pool and hot tub was great after long hiking days. Breakfast was good with so many options and the coffee available anytime was a nice bonus.

Pool and hot tub closed and will remain closed for month. Terribly unprofessional woman at check in made the experience incredibly uncomfortable. Would never stay here again, nor would I recommend this hotel.

I was disappointed in my room support. I didn't have any issue with room cleaning every other day, if it actually would have occured. I ran out of TP and no extra in the room. No one answered the front desk phone when I called so I walked down to the desk to request it myself. I also left a note asking for the shower gel to be filled, it was empty. This did not happen either.

Clean rooms and hotel Nice pool area

Bathrooms werent cleaned properly and found hair on my floor.

Rooms need deep cleaning… No robs No Kleenex Breakfast area good, food good

Hotel was clean and staff was friendly.

not clean

It was filthy. Vent in bathroom was fuzzy, window sill was so dusty I could write my name in it and there was a toe nail clipping between the beds! Ewww

Staff was friendly, room was clean and comfortable. Definitely stay there again.

The room was ok but we pulled the filter on the heating & cooling unit and it was very dirty. Felt it was very pricey and not worth $330/night by any means.

Found a bug in bed when covers were turned down. Brought it to housekeeping attention as well as front desk. Manager retuned my call and missed me. I returned call and never was able to get a call back

Good enough, but dated.

Rooms were spacious, clean, and check in was very good!

Well located in northern Scottsdale, south of Shea Blvd. Easy parking, checking in worked well. Checking out was odd; I did not receive my receipt, though they had promised me to send it via email. Staff was not really friendly (ok, it was very early in the morning). Room was just fine, bathroom as well. Good night's sleep. Breakfast was very nice.

Great spacious rooms. Great breakfast selection. Very helpful staff. Great outdoor pool.

Location and staff were great. On the negative …older facility, thin walls, bathrooms were worn and ugly, house keeping was mediocre. No bar.

The lobby was clean and well kept. It had a friendly atmosphere with sitting areas to gather and a television. There was a free coffee area available steps from check-in. The facility was 3 stories tall so we didn't feel lost in a crowd. The desk clerk was friendly, polite and helpful. We took the elevator up and found our room. It was very clean and it put my mind at ease. I ripped apart the beds and felt it was clear of bed bugs so I brought our stuff up. The beds were comfortable, the room super clean and the toiletries they provided were thoughtful. We overlooked the fire pit and pool area. We were relieved that the lobby closed access from 11 pm-6am unless you had a room key or called the number to gain access. I think this helped to cut down on wandering guests. The pool and firepit closed at 10. The hotel was quiet in our room which helped for sleeping. (I had been concerned since there were so many kids staying there for sports tournaments. Luckily it was a non-issue.) The breakfast buffet was lovely: mini omelets, bacon, french toast sticks, make your own waffles, cereal, bagels, toast, english muffins, etc. In the future, I would stay there again if I were back in the Phoenix/Scottsdale area. I definitely recommend it!

Good service and good staff. Only thing negative is the noise of the A/C

Simple decor, choice of shampoo etc and containers, good breakfast. friendly staff. good design throughout. Only problem was bed covering of winter comforter with no choice of lighter covering, demanding more air conditioning to keep it cool enough to sleep. Bad trend among all hotels. Somebody should stop it.

Staff was friendly, room was clean and comfortable. Definitely stay there again.

It was a resort-like hotel.....very modern and nicely furnished. However, there was a loud noise outside our room that never stoped during our time in our room......it was very anoying!!!!!!!!Mentioned it @ checkout, but they did nothing to show their regret.

They turned almost a negative experience from for a mishap on a third-party reservation. To an amazing hospitality and stay.

Friendly staff, stayed here all week. Staff called me by name and asked if I needed anything.

This was the 3rd girls trip to Scottsdale and stay at the Hampton. I have always enjoyed our stays but this year there was an older gentleman at the front desk who was unpleasant and gruff…otherwise everything was good.

The desk clerks were very helpful. My room key didn’t work for the pool at first and the desk clerk resolved the problem quickly and efficiently.

Hotel was clean and staff was friendly.

Staff was excellent, extremely nice and helpful

room was not made up on first day of stay asked for towels and staff was rude and would not give us the towels we asked for .

Staff was friendly, room was clean and comfortable. Definitely stay there again.

Had an awesome stay. Our room was perfect, very clean, breakfast was delicious.The Hotel staff very friendly and helpful they went above and beyond to accommodate us! I will definitely be back again. If I could rate higher I would!!

Pool and hot tub closed and will remain closed for month. Terribly unprofessional woman at check in made the experience incredibly uncomfortable. Would never stay here again, nor would I recommend this hotel.

Convenient location

Great location, and property

Well located in northern Scottsdale, south of Shea Blvd. Easy parking, checking in worked well. Checking out was odd; I did not receive my receipt, though they had promised me to send it via email. Staff was not really friendly (ok, it was very early in the morning). Room was just fine, bathroom as well. Good night's sleep. Breakfast was very nice.

Located close to everything I need or want. Safe. Well lit. Friendly staff, helpful. Good value for the area.

I had a very comfortable stay, a good location to visit my friend at independent living.

Beautiful hotel. Very clean. Close to shopping and scenic areas.

Lovely Hampton in. Quiet, good parking, friendly manager and overall great experience. Comfortable beds, safe surroundings, CPK restaurant across the street. I would recommend this location without any hesitation.

I recently stayed at the Hampton Inn & Suites on Shea Boulevard in Scottsdale and overall had a very pleasant experience. The hotel is exceptionally clean, well-maintained, and wonderfully quiet — perfect for a relaxing stay. Its location is also a major highlight: conveniently situated near all major stores, and just a short drive to the Malls, Downtown, and Old Town Scottsdale. The rooms were comfortable, the atmosphere was peaceful, and everything about the property felt inviting and safe. However, one area that stood out — unfortunately, for the wrong reasons — was the breakfast. If you came a little "late" (around 8:00 AM), you would likely find very little left. Items like cream cheese, yogurt, eggs, and even napkins were missing, and what was available was not up to the standard one would expect. The powdered scrambled eggs and overly processed sausage left much to be desired. It was quite disappointing given the otherwise high quality of the hotel. My sincere recommendation to the hotel's management and owners would be either to increase the room rate slightly if a quality breakfast is to be included, or to stop advertising breakfast altogether if they are unable to offer a decent meal. Guests should never be made to feel like second-rate customers, especially in such an otherwise excellent establishment. Despite the breakfast issue, I would still recommend this hotel to travelers looking for a clean, quiet, and very well-located place to stay in n Scottsdale.

We have stayed here numerous times and it never dissapoints us, very very quiet, clean, excellent staff, very friendly and professional, very very very safe area, close to everything, you will not be dissapointed.

This hotel was extremely clean, the staff was friendly and helpful, decent breakfast, nice gym, and close driving to hikes, baseball games, and dining. It also was quiet and the bed was comfortable.

Thought that breakfast was poor. Ran out of items, oatmeal was not fresh, no fruit yogurt tiny cops

No free WIFI, credit card reader was broken and the coffee and breakfast items were cold. Everything else was OK

Great spacious rooms. Great breakfast selection. Very helpful staff. Great outdoor pool.

The continental breakfast was amazing! lots of hot food choices- omelet, bacon, sausage, waffles, pancakes, oatmeal. Staff was kind and courteous, we had a great stay!

The lobby was clean and well kept. It had a friendly atmosphere with sitting areas to gather and a television. There was a free coffee area available steps from check-in. The facility was 3 stories tall so we didn't feel lost in a crowd. The desk clerk was friendly, polite and helpful. We took the elevator up and found our room. It was very clean and it put my mind at ease. I ripped apart the beds and felt it was clear of bed bugs so I brought our stuff up. The beds were comfortable, the room super clean and the toiletries they provided were thoughtful. We overlooked the fire pit and pool area. We were relieved that the lobby closed access from 11 pm-6am unless you had a room key or called the number to gain access. I think this helped to cut down on wandering guests. The pool and firepit closed at 10. The hotel was quiet in our room which helped for sleeping. (I had been concerned since there were so many kids staying there for sports tournaments. Luckily it was a non-issue.) The breakfast buffet was lovely: mini omelets, bacon, french toast sticks, make your own waffles, cereal, bagels, toast, english muffins, etc. In the future, I would stay there again if I were back in the Phoenix/Scottsdale area. I definitely recommend it!

Everything was absolutely wonderful at this property. Special praise for the great hot breakfast and long breakfast hours (6am-10am). My only small complaint is that the microwave was dirty from a previous guest. We would definitely stay here again.

We've stayed here once before and liked it well enough but this last stay makes us think that this will be our last time staying here. The entryway often smelled bad like dirty mop water and the same crumbs covered the floor in the breakfast area for the entire length of our stay. And finally the breakfast is much worse than we remembered. Everything is clearly frozen factory food and kind of gross.

Great area in Scottsdale, located close to shopping and dining options, nice pool and hot tub was great after long hiking days. Breakfast was good with so many options and the coffee available anytime was a nice bonus.

I recently stayed at the Hampton Inn & Suites on Shea Boulevard in Scottsdale and overall had a very pleasant experience. The hotel is exceptionally clean, well-maintained, and wonderfully quiet — perfect for a relaxing stay. Its location is also a major highlight: conveniently situated near all major stores, and just a short drive to the Malls, Downtown, and Old Town Scottsdale. The rooms were comfortable, the atmosphere was peaceful, and everything about the property felt inviting and safe. However, one area that stood out — unfortunately, for the wrong reasons — was the breakfast. If you came a little "late" (around 8:00 AM), you would likely find very little left. Items like cream cheese, yogurt, eggs, and even napkins were missing, and what was available was not up to the standard one would expect. The powdered scrambled eggs and overly processed sausage left much to be desired. It was quite disappointing given the otherwise high quality of the hotel. My sincere recommendation to the hotel's management and owners would be either to increase the room rate slightly if a quality breakfast is to be included, or to stop advertising breakfast altogether if they are unable to offer a decent meal. Guests should never be made to feel like second-rate customers, especially in such an otherwise excellent establishment. Despite the breakfast issue, I would still recommend this hotel to travelers looking for a clean, quiet, and very well-located place to stay in n Scottsdale.

Room was clean. Bed was comfortable. Breakfast was great.