Sheraton Desert Oasis Villas, Scottsdale

Everyone on property was amazing

Michelle, the booking host was wonderful to communicate. She helped me line up information so that I could have deliveries made for our dates of stay, and ensured we had a ground level villa closer to the pool as I was travelling alone with my little ones. Kenney, at the pool was so good to both of my children whom jumped in on the morning aquasize. Staff was friendly, housekeeping was great, and the list of daily activities at the pool reminded me why I’d prefer to stay here over an all-inclusive Mexican resort any day. There was so much to do, and so many prizes for the kids as well. Great menu options at the pool was a selling point. All requests handled via text access given upon checkin. I certainly plan to be back. Thanks SDO!

We attend BikeWeek nearly every year and wanted to try a new place to stay. Reviews here were great, and deceptive. What you actually get is a smaller room, with a “balcony” which is actually a small porch with a view of the parking lot, an excessive per day parking fee and over crowded pools that are not really usable. The main pool is on the smaller size given the facility and was packed with kids and families all week. All seats / lounges taken before breakfast. The adults only pool was also packed, with all spots taken every day. Also, there is a single small burger cafe, that closes at 6:00pm on property, so no real food options or a bar for a drink, nothing you would tend to expect in terms of refreshment options. For the price (over several hundred per day), you get an ok hotel experience with no real fringe benefits. There is nothing here to justify a “resort” cost.

Description on hotels.com states there and bar. There is only an outside snack bar with pre-made drinks.

Beautiful, well maintained property. Very nice stay, in a good location.