Extended Stay America Suites - Phoenix - Airport - Tempe

Ok, this is not really a hotel for vacations, it felt more like temporary housing weekly rental. The area was quiet, close to the freeway, sort of industrial but not in a bad way. But the hotel right away gave off weird vibes. “Guests”, residents, hanging out in the lobby and parking lot. The room was relatively clean, but the whole place had sort of a worn, grimy feel. Odd smells. Went out for a while, passed through the lobby, same people hanging out. Came back later, same people, still there enjoying the common space. The kicker was that later that night staff notified everyone that the water would be off for the rest of the night until sometime the next morning. No water. No faucets. No showers. Empty toilets. Sorry guys. Something had happened earlier, a fire alarm maybe, police were involved. Super inconvenient and off putting. The next day no shower or clean up, just packed up and left. Wouldn’t recommend.

Clean room friendly staff

Fan and refrigerator noise was just too much.. site was under water damage construction. No breakfast as listed.

Hotel is aged with stained furniture and broken doors and fixtures.

It was by far the worst hotel room we've had. It was dirty, had stains everywhere, had a hole in the mattress, and had a foul smell in the room and hallways. Amenities they said were included WERE NOT! No pillows available for the pull out bed, no hair dryer. When we asked, they said others were asking where hair dryers were too, but couldn't produce any. No breakfast like told us at check in. Had one little basket at the check in desk when they said the adjoining room would have a cereal bar, muffins, etc. There was mold and hair in the shower. The sink backed up. There were dirty streaks on the walls. There was a sticky film on everything. Super gross! Understaffed! Unmaintained! They have just tried to paint over imperfections but they show. Go somewhere else! You'd be better off sleeping in the car.