Sonesta ES Suites Tempe

The suite was very spacious and fit our needs. While there were a couple maintenance issues, they were resolved. The breakfast was really good. It was conveniently located in Tempe, so it was easy to get to and from.

Everything was good the lightning walking in between thw building should be working but its not. Despite that put stay was very good with the exception of my check out day. We tried to grt food prior to heading out. It was exaxrly 723am. We had no idea the breakfast started at 730 because we saw someone eating in the dinning roo. The employee that was setting up was extremely rude. There are ways of telling people in a courteous manner. She had none and after being treated that way we decided to just walk out.

Close to restaurant and center of town. Have to call again to return my deposit. Front desk didn’t provide receipt of my stay…

Check in was quick and easy, front desk clerk was so nice and helpful. I loved our room so much, clean, comfortable beds and spacious. My only small complaint was the water in our room took awhile to get hot but I plan to stay here again on my next visit to town.

Free breakfast, room was decent. Had to call for maintenance because our shower would not drain the water - the maintenance team did come quickly and fix the issue. No room service - we were not told room service comes only every 5 days out you hand to request it the day before. Additionally I called in advance and was told I could use 2 different cards when I checked in 1 for the deposit and 1 for the balance and was told that was fine. Got to the hotel and then was told I had to use 1 card for everything up front and then they could split the fees after check out which made no sense to me. Hotel wasn’t bad if you’re looking for something basic with safe feel. If you’re looking for anything extravagant then this isn’t you’re go to. 6/10