Name: Royal Sun Hotel & Suites
Address: 1015 North Stone Avenue, Tucson, Condado de Pima, US
Price range: 73 US$–182 US$ per night
Rating: 7.57

Opiniones de los huéspedes

En Royal Sun Inn & Suites, los viajeros describen una propiedad de estilo motel, algo antigua y con mantenimiento irregular: muchos encuentran las habitaciones cómodas y espaciosas, mientras que otros informan de problemas de mantenimiento, elementos desgastados, poca presión de agua y baños anticuados que necesitan atención.

El personal es frecuentemente elogiado por su amabilidad y disposición, aunque algunos huéspedes mencionan problemas de comunicación y alguna que otra falta de cortesía. El desayuno y la restauración en el establecimiento reciben opiniones variadas: algunos disfrutaron de las amplias opciones del restaurante adjunto, mientras que otros encontraron el buffet limitado o sintieron que la publicidad del servicio a la carta era engañosa. La ubicación es conveniente para la Universidad de Arizona y el centro, pero varias reseñas señalan la presencia visible de personas sin hogar en las cercanías, algunas preocupaciones por la seguridad y ocasionales ruidos de trenes o de la calle. Espere una buena relación calidad-precio si sus prioridades se alinean, pero las experiencias varían.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Instalaciones

La piscina y el jacuzzi son un atractivo, junto con el bar/restaurante adjunto y el fácil aparcamiento, pero varios huéspedes informan de jacuzzis templados o sucios y de una piscina que a veces no está climatizada. No hay ascensor para acceder a los pisos superiores.

Reseñas de huéspedes relacionadas

8

Amanda

11 jul 2025

·

Se alojó 1 noche

Great stay! Restaurant and bar located right next door was a PLUS!!!!

2

Mary

17 feb 2025

·

Se alojó 7 noches

The property was misrepresented. Received numerous emails that breakfast was provided as cook to order - when we got there were informed that it was just a basic buffet. The staff were aware that info on website was incorrect but were not able to change it. Pool was supposed to be heated and it was not. Informed we were "safe" walking towards the downtown but do not go the other way. The floors were not carpeted and were not clean - feet got extremely dirty walking on them. Most of staff was very good and professional.

10

Susan

27 may 2025

·

Se alojó 1 noche

Hector, at the front desk, was very friendly and kind. After we got to our room, he called to make sure everything was okay. He provided me with a toothbrush and brought it to my room. I told Hector the Jacuzzi was not clean, and the pool guy was out there the next morning cleaning it. Breakfast was good with a lot of options. The young lady in the cafeteria was attentive and kept everything clean.

10

Caryn

17 abr 2023

·

Se alojó 4 noches

We had a very nice stay. The suite was large and set up well for our needs. It could probably use an update, but everything worked and it was clean. We couldn't hear people next to us, but definitely heard them above us. The breakfast was delicious with lots of choices. The pool was heated, so we were able to swim in April! The staff was very kind and helpful. We will definitely be staying here again!

10

John

26 ago 2024

·

Se alojó 1 noche

Pool was good

2

Jacqueline

15 feb 2023

·

Se alojó 4 noches

The room was old and rundown. Window faces walkway so you have to leave it closed. Scratchy towels. Poor water pressure. TV didn't work -- but to staff's credit they tried to fix it and offered to move us to a suite, but we were already settled in and tired. Sheets rather rough although OK. Noisy nearby bar kept us up one night with heavy bass. Breakfast at co-located restaurant was free but bad -- weak coffee, watery oatmeal, underdone bacon, untempting sausage patty, out of yogurt. BTW, no elevator to second floor.

2

Pablo

13 mar 2023

·

Se alojó 1 noche

After speaking to the front area clerk to request for a bottom floor room due to a recent surgery and no elevator available at the facilities, Expedia was not able to cancel the reservation which was done late at night due to recent hospital discharge times. Being a unique situation, we expected understanding by cancelling our reservation even though my husband mistakenly got the keys to the room before knowing there was no elevator available at the premises. The Best Western employee was very accesible to cancel the reservation and the person helping from Expedia did not want to accept the cancellation of the room because my husband had already received the keys to the room. I am very disappointed for this decision since we constantly use Expedia for our reservations. Again, it was unique circumstances where a manager could have been able to make an exemption and cancel the room. We were going to use Expedia for another hotel that could accommodate our needs anyway. The negatives of the hotel were not having an elevator available, but Expedia disappointed us for not being able to understand the situation and cancel the reservation. We ended up keeping the room due to this and the time, but I definitely risked opening my surgery incision by using the hotel’s stairs.

4

Brian

21 mar 2025

·

Se alojó 1 noche

- First off staff was lovely and accommodating - 5 star for that - First room smelled bad but in fairness the moved us - Hot-tub was lukewarm - Gym was out of order - Rooms not as nice as photos - One of our rooms the sink was clogged - how was this not noticed when they cleaned it? - neighbourhood has a big homeless community - decent restaurant down the street

10

Glenn

18 ago 2023

·

Se alojó 2 noches

The room was very spacious and up to date. Self parking is free and convenient. I liked the made to order breakfast there was a good choice of foods and restaurant style dining is better a better dining experience. The facility is close to downtown and the freeway

10

Joseph

9 ago 2025

·

Se alojó 1 noche

The room was nice as well as clean, with a large comfortable bed. The staff were all polite and check us in pretty quickly. Had a lot of fun hanging out at the bar and restaurant "Bumstead's" attached to the hotel, where we all sang Karaoke with some friends eating delicious food and good drinks. Didn't have the time to enjoy the pool and jacuzzi, but it looked refreshing. Would definitely stay again.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Limpieza

Las opiniones sobre la limpieza son inconsistentes: muchos huéspedes encontraron las habitaciones limpias y las camas frescas, mientras que otros informaron de suelos sucios, olores, desagües obstruidos y plagas (chinches, pulgas, cucarachas) o baños desgastados y sucios.

Reseñas de huéspedes relacionadas

2

Justin

13 nov 2025

·

Se alojó 1 noche

Didn't stay the room was very dirty and moldy in the bathroom. Found somewhere else to stay.

10

Rod

5 ago 2025

·

Se alojó 4 noches

Well maintained property, clean rooms, very comfortable beds, good internet, free breakfast buffet.

4

Mirella

20 nov 2024

·

Se alojó 2 noches

Staff at check in and breakfast staff friendly. Unfortunately the room extremely not sanitary had to unfortunately swat a roach in the bathroom and getting woken up each morning with a leaf blower and in the middle of the night with the train passing not the greatest.

10

Gay

3 abr 2024

·

Se alojó 1 noche

Our room was clean and quiet and the bed was comfortable. Even the air conditioning was quiet.

2

Ricardo

28 abr 2025

·

Se alojó 1 noche

Flea on bed

6

Eduardo

18 nov 2025

·

Se alojó 4 noches

The room needed more maintenance and better cleaning;

6

Jessica

24 dic 2024

·

Se alojó 2 noches

The room was somewhat clean. One of the pillow cases had something crusty on it and was stained. Also the floor was filthy. After i showered my feet were black from walking on it.

10

lyric

29 abr 2025

·

Se alojó 1 noche

Front desk was nice and helpful. Check in was super easy. Room was clean.

6

Wendy

27 oct 2025

·

Se alojó 1 noche

Room was ok. Beds were comfy. Floor needed to be mopped. Shower head was close to wall, so I had to shower in the corner. Also, not much water pressure- water just kinda fell out of the shower head. Not the best location either.

2

Rene

7 jun 2025

·

Se alojó 1 noche

My room was not fully clean, sheets were dirty with long hair that was not mine I’m bald. I also took pictures of the Bed bugs that were roaming around the sheets.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Habitaciones

Las habitaciones suelen ser espaciosas y con camas cómodas, pero la propiedad es anticuada, los elementos pueden estar desgastados y algunos informan de poca presión de agua, problemas con el aire acondicionado y un ruido considerable procedente de los trenes, las máquinas de hielo o las paredes delgadas; la calidad del Wi‑Fi es variada.

Reseñas de huéspedes relacionadas

10

Rod

5 ago 2025

·

Se alojó 4 noches

Well maintained property, clean rooms, very comfortable beds, good internet, free breakfast buffet.

8

Garth C

16 oct 2023

·

Se alojó 1 noche

Property was dated. Tv didn’t work, internet didn’t work and soap dispensers in shower hung down from wall. On positive side sheets were clean and area was quiet at night

8

Charlene

8 ene 2024

·

Se alojó 1 noche

Clean, updated, quick and friendly check-in. Didn't care for the many train horns throughout the night. Did appreciate the 3M earplugs provided by the hotel. :)

10

David

6 may 2024

·

Se alojó 3 noches

Spacious quiet room. Nice pool.

6

Jill

7 feb 2025

·

Se alojó 3 noches

We booked this during the Gem & Mineral Show in Tucson, so we paid very high rates for the room. The property has very nice garden area to sit in with shade and water features. The rooms are tired, though, with the fixtures showing their age (very loose handles) and dim lighting. The beds are very good, however. Parking was not a problem even though the hotel was fully booked. The breakfast provided was second class, with bargain brand cereals and reconstituted scrambled eggs. Nice fruit choices, though. The hot choices did not vary over three mornings. Overall I would rate this an average hotel experience.

6

Jeffrey

21 abr 2024

·

Se alojó 1 noche

Nice older hotel, well maintaned to a point. Very noisey if you're on the 1st floor you can hear any movement people make upstairs. Wi-Fi was awful, worse than the old dial-up on AOL. Couldnt connect to email or anything, terrible. I've enjoyed staying here for years but im done. reported the wi-fi and nothing was done. also had a broken light switch 6 inches away from the shower VERY DANGEROUS! I always liked staying there because of the retro design etc, and the food is decent at the adjacent restaurant for Breakfast. The staff is nice enough, but dealing with a lot of things out of their reach and the owners probably don't care about things like Wi-Fi access in the 21st Century

8

Carlos

10 sept 2025

·

Se alojó 2 noches

Clean androoms are big for the price

6

Katrin

13 jul 2025

·

Se alojó 1 noche

The staff was amazing and the room super clean, however, we were in a corner room that had the ice machine right outside. With no security, there were homeless individuals constantly refilling ice throughout the night. We didnt feel safe unfortunately and wont return to this hotel.

2

Michele

2 sept 2025

·

Se alojó 1 noche

A/C did not cool room well. Sleep so uncomfortable

6

Wendy

27 oct 2025

·

Se alojó 1 noche

Room was ok. Beds were comfy. Floor needed to be mopped. Shower head was close to wall, so I had to shower in the corner. Also, not much water pressure- water just kinda fell out of the shower head. Not the best location either.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Servicio

El servicio es ampliamente elogiado por su amabilidad, profesionalidad y disposición, con un registro fácil y un seguimiento proactivo ocasional; sin embargo, varias reseñas citan una comunicación inconsistente y alguna que otra falta de cortesía o confusión con las políticas.

Reseñas de huéspedes relacionadas

10

Nancy

22 may 2023

·

Se alojó 1 noche

Staff was very friendly. Check in was easy. The front desk called our room within 30 minutes of our arrival to make sure everything was to our satisfaction. The breakfast provided at the restaurant next door was tasty and a made our stay enjoyable.

4

Karen

13 dic 2024

·

Se alojó 3 noches

customer service was very poor, we kept getting told two different things based off late check out, the lady at the desk who was there mornings named Angela we weren’t very sure if she was rude or nice, she was nice enough to not charge us early check in but her tone was very off, we were told that late check out is a $30 fee by this lady but with Angela she said that there wasn’t any late check out after 12pm but then told us that we can check out at 2pm for $75 , she was also rude when I told her our room number when we checked out we had said the correct number but she heard a different one. we didn’t like her customer service at all but overall the room she gave us was very neat.

10

Cindy A

28 jul 2025

·

Se alojó 1 noche

Bed was so comfortable that I was actually able to sleep. When I called about a room on 1st floor because of hurt knee she upgraded me to a suite. Highly recommend

10

Graham

23 nov 2025

·

Se alojó 1 noche

Easy to check in/out

8

Cole

17 nov 2025

·

Se alojó 3 noches

Great front desk people. I really don't have complaints other than no fridge and they do yardwork around 7am that woke me up.

10

Robert

22 jul 2025

·

Se alojó 2 noches

Kudos to a wonderful staff, including front desk, breakfast staff, and house keeping!

10

Manuel

5 dic 2025

·

Se alojó 1 noche

Staff was professional. The rooms were ok. Remote didn’t work, no maintenance people available. But for the price it was ok.

2

Patricia

15 feb 2025

·

Se alojó 1 noche

Staff openened door claiming I did not pay ,hours after we chekt in , unrespectful ,

10

CHAD

25 dic 2022

·

Se alojó 19.349 noches

The staff at this property should be a MODEL for all hotel chains. Hands down the best customer service experienced in many years. Staff and management should be applauded for what they are doing. Keep doing what you are doing right now. #handclap #bow - J. Loveday

8

Rod

15 jul 2025

·

Se alojó 1 noche

Convenient location, friendly staff, clean rooms, fair price.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Ubicación

Conveniente para la Universidad de Arizona, el centro y las principales carreteras, pero muchos huéspedes señalan la presencia visible de personas sin hogar alrededor del parque adyacente y algunos se sintieron inseguros; también se mencionan el ruido de los trenes y de la calle.

Reseñas de huéspedes relacionadas

8

Brian

1 jul 2025

·

Se alojó 2 noches

Is an older BW property, but maintained well. Beds were comfortable, a/c worked great, clean room and most impressive how friendly and helpful the staff were. All greeted you with a 'good morning' or hello as they encountered you. A bit disappointed with the surrounding area...homeless camps across street in park area...not the BW's fault.

2

Massimo

20 jun 2025

·

Se alojó 1 noche

Near a homeless camp. Drug addicts everywhere. Did not feel safe. Room was not clean. Felt very dirty.

8

Stefanie

22 jun 2025

·

Se alojó 2 noches

Close to univ of Arizona And near downtown

8

Patrick

23 jun 2025

·

Se alojó 1 noche

The staff is great, rooms old but nice and clean. The park across the street is often full of unwashed, fragrant homeless. The city is cleaning it up though.

10

giuliana

17 ene 2025

·

Se alojó 5 noches

Property was super close and convenient to university for move in weekend. We had the place to ourselves, not too busy. It was nice. Some train noise at night, but not bad. Facilities were older but well maintained. Only negatives were that there were homeless across the street at the park but they never bothered us at all ( and it was just me and my daughter at times). The only real negative was that the hotel still states cooked to order breakfast- this hasn’t been true since July 2024, I believe. They offer a decent breakfast bar with several warm and cold options but not cooked to order.

4

Brendan

7 may 2024

·

Se alojó 3 noches

Right across the street from park with lots of homeless. Found a person scavenging in a trash can next to my room when I came home one night. Did not feel safe and did not feel safe leaving my car parked. Was provided ear plugs upon arrival. That’s never a good sign. Since I was right next to a noisy ice machine I needed to use them. Very poor experience. The employees were nice which was their only redeeming quality.

6

Katrin

13 jul 2025

·

Se alojó 1 noche

The staff was amazing and the room super clean, however, we were in a corner room that had the ice machine right outside. With no security, there were homeless individuals constantly refilling ice throughout the night. We didnt feel safe unfortunately and wont return to this hotel.

6

Eric

4 abr 2025

·

Se alojó 1 noche

The neighborhood is frightening.

8

Rod

20 jul 2025

·

Se alojó 1 noche

The property is centrally located, close to Pima Community College, U of A., and downtown. Very comfortable rooms. Staff was very friendly. Free breakfast is a nice bonus.

8

Brett

2 oct 2023

·

Se alojó 3 noches

The cross streets near the hotel are very busy and there are a lot of homeless people in the area, especially in the park across the street.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Comida

Las opiniones sobre el desayuno y la restauración son inconsistentes: algunos elogian el restaurante adjunto y las amplias opciones, mientras que otros informan de una calidad de buffet limitada o deficiente y confusión con los servicios o vales de pedido que se anunciaban anteriormente.

Reseñas de huéspedes relacionadas

10

Ray

23 ene 2023

·

Se alojó 1 noche

Nice little last minute stopover stay for the night. Location near University of Arizona. Very nice change of the usual breakfast scene, where a voucher is given to have breakfast cook to order from a selected menu in an on-site restaurant👍!

10

Nancy

22 may 2023

·

Se alojó 1 noche

Staff was very friendly. Check in was easy. The front desk called our room within 30 minutes of our arrival to make sure everything was to our satisfaction. The breakfast provided at the restaurant next door was tasty and a made our stay enjoyable.

10

Traci

27 oct 2024

·

Se alojó 2 noches

We were told the stay included free breakfast and the property gave us vouchers but the restaurant said that they no longer accept the vouchers but give a discount instead. Misleading

2

Mary

17 feb 2025

·

Se alojó 7 noches

The property was misrepresented. Received numerous emails that breakfast was provided as cook to order - when we got there were informed that it was just a basic buffet. The staff were aware that info on website was incorrect but were not able to change it. Pool was supposed to be heated and it was not. Informed we were "safe" walking towards the downtown but do not go the other way. The floors were not carpeted and were not clean - feet got extremely dirty walking on them. Most of staff was very good and professional.

10

Carlos

26 sept 2025

·

Se alojó 1 noche

Very good breakfast a lot of variety and choices best hotel breakfast I’ve ever experienced. Super clean and comfortable environment

10

Carlos

26 sept 2025

·

Se alojó 1 noche

Clean, comfortable, and awesome breakfast

4

Linda

25 mar 2024

·

Se alojó 1 noche

Worst breakfast ever. Given the price of the stay, would have expected better. Any other place would have provided a better breakfast. So disappointed.

6

Jill

7 feb 2025

·

Se alojó 3 noches

We booked this during the Gem & Mineral Show in Tucson, so we paid very high rates for the room. The property has very nice garden area to sit in with shade and water features. The rooms are tired, though, with the fixtures showing their age (very loose handles) and dim lighting. The beds are very good, however. Parking was not a problem even though the hotel was fully booked. The breakfast provided was second class, with bargain brand cereals and reconstituted scrambled eggs. Nice fruit choices, though. The hot choices did not vary over three mornings. Overall I would rate this an average hotel experience.

6

Robert

9 feb 2025

·

Se alojó 1 noche

Cramped space in bathroom. The made to order breakfast was a buffet breakfast. It was your average breakfast, definitely not made to order. Not that it was bad, but they sent a message building it up.

4

Angela

7 dic 2025

·

Se alojó 1 noche

It was advertised with free made to order breakfast and that was not true. They had self serve toast and pastries with only decaf coffee and apple juice. That was it. They shouldn’t even offer breakfast because that was terrible. No coffee?!?!?!?! The room was clean but in disrepair. The drawers wouldn’t close and the door stuck so you really had to put your shoulder into it to open it.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Mes	Precio medio
enero	111 US$
febrero	146 US$
marzo	106 US$
abril	139 US$
mayo	74 US$
junio	64 US$
octubre	105 US$
noviembre	95 US$
diciembre	91 US$

DO	LU	MA	MI	JU	VI	SA
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17 $75
18 $77	19 $77	20 $81	21 $81	22 $134	23 $150	24 $152
25 $73	26 $82	27 $82	28 $82	29 $82	30 $81	31 $82

DO	LU	MA	MI	JU	VI	SA
1 $79	2 $82	3 $85	4 $82	5 $82	6 $79	7 $115
8 $89	9 $182	10 $94	11 $94	12 $89	13 $128	14 $108
15 $89	16 $81	17	18 $94	19	20 $120	21 $90
22 $89	23	24 $85	25 $81	26 $95	27 $75	28 $83
29 $90	30

Royal Sun Hotel & Suites

Precios para Royal Sun Hotel & Suites

Precios medios mensuales

Acerca de esta propiedad

Ubicación

Opciones de habitación

Habitación Signature

Habitación estándar

Habitación Premium

Habitación individual básica

Habitación Premium doble

Habitación Deluxe

Habitación básica doble

Reseñas de los huéspedes sobre Royal Sun Hotel & Suites

¿Quién se queda aquí?

Opiniones de los huéspedes

Política del establecimiento

Instrucciones para la entrada

Depósito de seguridad

Interesante

Extras opcionales

Precios para las próximas fechas