The front desk clerk that checked us in was the best. Tax rate for the state of Tuscan went up, & the amount had to be corrected by Hotels.com, the whole time he was patient & helpful. Later that night, we were struggling to get into the pool area, & the associate at the front desk was very friendly & helpful also. But what ANNOYED me the most, is that check out time was 11 am, at 9:30 am a housekeeper knocked & immediately opened the door, during a very intimate moment with me & my spouse, very disrespectful. Bad enough the door wasn't sealed correctly so it made it easy for her to open it. I have never encountered that with any other hotel.......as a previous employee of a hotel, housekeeping would receive a list of who checked out, I suggest your location does that to keep from walking in on someone else. I WILL NOT BE STAYING AT THIS LOCATION AGAIN BECAUSE OF THIS REASON! PRIVACY IS A MUST ESPECIALLY WHEN THE DO NO DISTURB SIGN WAS ON THE DOOR.
The front desk clerk that checked us in was the best. Tax rate for the state of Tuscan went up, & the amount had to be corrected by Hotels.com, the whole time he was patient & helpful. Later that night, we were struggling to get into the pool area, & the associate at the front desk was very friendly & helpful also. But what ANNOYED me the most, is that check out time was 11 am, at 9:30 am a housekeeper knocked & immediately opened the door, during a very intimate moment with me & my spouse, very disrespectful. Bad enough the door wasn't sealed correctly so it made it easy for her to open it. I have never encountered that with any other hotel.......as a previous employee of a hotel, housekeeping would receive a list of who checked out, I suggest your location does that to keep from walking in on someone else. I WILL NOT BE STAYING AT THIS LOCATION AGAIN BECAUSE OF THIS REASON! PRIVACY IS A MUST ESPECIALLY WHEN THE DO NO DISTURB SIGN WAS ON THE DOOR.