Embassy Suites by Hilton Anaheim North

Ett fint hotell, men tyvärr bristfällig service som det är nu. Hotelledningen måste se till att få ordning på verksamheten. Vi fick en säng bäddad en av tre dagar!! Inga ny handdukar. Det fick vi först när jag sagt till. Ja tråkigt med ett fint hotell som fungerade så bra förra året när vi bodde där….

Utmärkt hotell för både affärsresa och familjeresa. Tillgång till bil är viktigt. Vi blev positivt överraskade av hotellet, service och en toppenbra frukost som ingick. Ett trevligt och på alla sätt prisvärt hotell. Vi kommer att bo där fler gånger👍

The room was decent, but the bathroom was old and had mold. The toilet also had dirt stains, and overall it just didn’t feel very clean. Housekeeping never once came into my room to clean during my stay, yet somehow someone entered my room without my permission and left a set of keys behind. My bags had been opened like someone was going through my things, and now I’m missing a shirt. The fact that they left their keys in my room after everything is honestly unbelievable. Smh.

We travel a lot and staff is courteous at hotels but not to the level of Victoria. She was so kind, so professional, so genuine and above all helpful I way she doesn’t know to this single mama. She made the stay impressionable and will always remember her. She truly enjoys her job and the people she helps at the counter. I hope everyone gets the chance to meet her and they will instantly have a smile and better stay because of her.

Breakfast was good, but I didn't find the Bacon. Shower head and shower needed fixing as welll as bathroom door knob and lock. Arcade, swimming pool was good.