Name: Embassy Suites by Hilton Arcadia Pasadena Area
Address: 211 East Huntington Drive, Arcadia, Kalifornien, USA, Arcadia, Kalifornien, US
Price range: 124 $–422 $ per night
Rating: 8.15

Was Gäste sagen

Im Embassy Suites by Hilton Arcadia Pasadena Area loben Reisende die geräumigen Suiten, das großzügige Frühstück nach Wunsch und die familienfreundlichen Annehmlichkeiten wie den Innenpool und den täglichen Drinkempfang. Es wird jedoch auch auf mangelnde Instandhaltung und gelegentliche Probleme mit dem Service oder der Wartung hingewiesen.

Die Lage ist günstig und Restaurants sowie Geschäfte sind fußläufig erreichbar, jedoch ist das Parken gebührenpflichtig und die Aufzüge sind manchmal außer Betrieb. Die Rückmeldungen zur Sauberkeit sind gemischt: Einige berichten von tadellosen Aufenthalten, während andere von abgenutzten Badezimmern, muffigen Gerüchen, Schädlingsbefall und veralteter Einrichtung berichten. Insgesamt ist es gut geeignet für Familien und Besucher, die Wert auf Platz und Inklusivleistungen legen, weniger aber auf Perfektion.

Leistungen

Reinigung

Zimmer

Dienstleistung

Standort

Gastronomie

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Leistungen

Der Innenpool und der Whirlpool sind besonders beliebt, und der tägliche Empfang mit kostenlosen Getränken ist beliebt. Rechnen Sie mit gebührenpflichtigem und manchmal engem Parken sowie wiederkehrenden Problemen mit den Aufzügen. Handtücher können knapp werden, das Spa kann zu stark chloriert sein und es kommt gelegentlich zu Schließungen.

Reinigung

Die Berichte sind unterschiedlich: Viele beschreiben saubere Zimmer und öffentliche Bereiche, während andere von schimmeligen oder abgenutzten Badezimmern, muffigen Gerüchen, Staub und Sichtungen von Kakerlaken oder, seltener, Bettwanzen berichten.

Zimmer

Die Suiten sind geräumig und praktisch für Familien und verfügen über separate Wohnbereiche. Zu den Nachteilen gehören veraltete Möbel, unbequeme Schlafsofas oder Matratzen, eine uneinheitliche oder laute Klimaanlage, gelegentlich schwache Duschen, etwas Lärm vom Atrium und ein instabiles WLAN oder ältere Fernseher.

Dienstleistung

Das Personal wird häufig als freundlich und hilfsbereit gelobt, mit einem reibungslosen Check-in und hilfsbereiten Teams. Mehrere Bewertungen erwähnen jedoch mangelnde Nachverfolgung, abgelehnte späte Checkouts, Missverständnisse und Probleme wie überbuchte oder falsch zugewiesene Zimmer.

Ähnliche Gästebewertungen

8

Irma

7. Dez. 2025

·

Aufenthalt am 2 Nächte

Restaurant and housekeeping staff were very kind. The front desk were also friendly, however, this morning I just needed a little more time past check out as my daughter was not feeling to good. I called the front desk to ask if it would be okay to che k out a little past 11am. I was told NO because the hotel was sold out tonight. I was disappointed and I felt the gentleman at the front desk was In compassionate. 😔. If it was not for that experience, I would have raved about my stay. I have always had excellent service at the Glendale Embassy Suites.

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10

Jean

9. Juni 2025

·

Aufenthalt am 1 Nacht

The tv was not working in the living room of our room and the coffee machine. But Madeline at the front desk went above and beyond to accommodate us and resolve the issue. She had such great energy and was very helpful. We have been to many hotels and have had bad experiences because of employees. Madeline really improved our experience and will come back again. Love the breakfast and honestly staff here is great.

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10

Melissa

9. Dez. 2025

·

Aufenthalt am 3 Nächte

The stay was overall amazing & above my expectations. The room was clean, the staff was absolutely amazing (friendly, helpful, always available & happy to help). The breakfast was delicious & had great selections. The only “negative” thing about the breakfast was that there wasn’t any gluten free options for bread/pastries & the meat proteins were only pork (for being in that area i would think they would’ve offered Turkey sausage/bacon, however the restaurant offered plenty of GF options for dinner) but that was my own personal opinion. They breakfast staff kept everything clean & fully stocked. The restaurant’s food was delicious, delivered hot & fresh. I recommend ordering!! The general areas & pool were always clean. Parking was secure & we felt safe in the hotel. When I go back to the LA area I will definitely stay there again.

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10

Joann

17. Juni 2025

·

Aufenthalt am 3 Nächte

We absolutely love this Embassy Suites! Jose and Mark at the front desk made sure we had everything we needed especially since our son is autistic and has certain needs. The lounge staff is SO friendly and accommodating! We love our happy hour time with them all! Aaron is always spot on helping with the guests! We can’t wait to go back!

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2

monica

19. Nov. 2023

·

Aufenthalt am 1 Nacht

I booked my hotel days ago.... upon check in arrival after a long day at Disneyland I was told the hotel room was all sold out and my room had been given away. The concierge wanted me to be grateful that he downsized me to a hotel down the street. I went from a suite with two rooms and two beds to one... not to mention my stay came with an inclusive breakfast.... now I was getting none. At the same cost to me. This type of treatment is beyond unprofessional.

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10

Maria

8. Sept. 2025

·

Aufenthalt am 1 Nacht

Great front desk personnel, Angelique?

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2

Gabriela

2. Juni 2025

·

Aufenthalt am 3 Nächte

I booked my stay through Hotels.com and called the hotel around 7 PM an hour before my arrival at 8 PM to confirm some details. I spoke directly with the front desk woman (who I later found out was the manager, Ryanne). I asked about the pool and Jacuzzi, and she told me they were open. That was a key reason I booked this hotel, it was meant to be a peaceful break for me and my children during a really overwhelming time. When I got there, Ryanne suddenly said the pool and Jacuzzi weren’t working. I reminded her we had just spoken, and at first she acknowledged it but then changed her story and claimed she had transferred me to reservations and I must’ve spoken with someone else. That’s not true. She did transfer me, but I hung up right after because I believed I already had the answers I needed. I never spoke to anyone else. She was the one who told me the amenities were available. When I told her how overwhelmed I was and that my kids were crying in the car, she kept insisting I cancel the reservation. I made it clear I didn’t want to cancel, but she continued pushing me toward that option. When I got emotional and started crying, she told me to stop cursing, as if I was the problem, not the person needing help. It was humiliating and emotionally exhausting. There was no empathy, no accountability, just defensiveness and coldness. I would not recommend this location to anyone.

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2

Bener

10. Jan. 2025

·

Aufenthalt am 13 Nächte

Terrible Service – We Left After Two Days - AVOID LIKE THE PLAGUE! We originally planned a 13-night stay here but after two days of awful service, we canceled the remainder of our reservation and booked another hotel. (Similarly priced, with professional staff / friendly, hospitable attitude!!!) Despite requesting a crib weeks in advance, it wasn’t in our room upon arrival. At check-in, I reminded the staff and also asked them to prepare the pull-out couch for our older son. When we returned from dinner—two hours later—neither task had been done. To make matters worse, when they finally brought the crib, they left it outside our door with the sheets exposed and lying on the floor. Roach Motels would do a better job than this!!! The poor service continued the next day. We left our room at 7:30 AM and returned at 2 PM, only to find it hadn’t been cleaned. For a hotel that charges premium rates, this is completely unacceptable. When I brought these issues to the manager’s attention, her response was dismissive and unprofessional. She showed no empathy, offered no apology, and made no effort to resolve the situation. This was by far one of the worst hotel experiences we’ve ever had. If you’re considering staying here think twice. For the price they charge, you can find much better options with staff / management who actually care about their guests.

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8

Joel

11. Okt. 2025

·

Aufenthalt am 5 Nächte

The staff, from the front desk to the kitchen to the cleaning staff and beyond, were AMAZING! Kind, helpful and welcoming. Breakfast was great for a hotel buffet- refreshing to have a made to order egg bar instead of a self serve waffle machine. Room was spacious- beds were lacking somewhat in comfort but sufficed. Airflow struggled some for the bedroom, but we adapted and utilized a small fan to help. I am mobility limited, and in my week long stay could never get access to the handicap parking spaces, as the few they had were always full. And if you do not get one of those spaces, the remainder of the parking area is very difficult to navigate- stairs and slopes to get to the general parking lot. I am hopeful that ownership will consider expanding their accessible parking to accommodate for more available spaces!

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2

Nika

20. Okt. 2025

·

Aufenthalt am 4 Nächte

AC in room was not working. Told front desk they did nothing the first day. Next day they said they will send a technical but didn’t. Instead they sent a fan. Requested room service for a day they had missed and they agreed to and someone but never did. Front desk staff does not follow through

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War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Standort

Günstige Basis in Arcadia in der Nähe von Santa Anita, dem Rose Bowl und City of Hope, mit vielen Restaurants, Geschäften und einem Einkaufszentrum in Gehweite und guter Anbindung an die Autobahn. Die Gegend wirkt im Allgemeinen sicher.

Gastronomie

Das Frühstück erhält durchweg hohe Bewertungen, besonders die Omeletts nach Wunsch und die Vielfalt. Die kostenlosen Getränke beim Abendempfang werden geschätzt, obwohl Snacks und der Barbereich uneinheitlich sind und einige Gäste die Qualität des Frühstücks an bestimmten Tagen als ungleichmäßig empfanden.

Monat	Durchschnittspreis
Januar	159 $
Februar	170 $
März	163 $
April	173 $
Mai	164 $
Juni	157 $
Juli	152 $
August	143 $
September	158 $
Oktober	168 $
November	156 $
Dezember	161 $

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $155	16 $150	17 $135	18 $160	19 $217
20 $124	21 $131	22 $136	23 $135	24 $133	25 $220	26 $250
27 $128	28 $137	29 $136	30 $137

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
				1 $137	2 $180	3 $210
4 $137	5 $146	6 $146	7 $422	8	9	10
11 $150	12 $149	13 $149	14 $150	15 $149	16 $171	17 $179
18 $146	19 $145	20 $146	21 $146	22 $150	23	24
25 $129	26 $136	27 $136	28 $137	29 $136	30 $162	31 $172

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Standort

Zimmeroptionen

Suite, 1 King-Bett (Shower Only)

Suite, 1 King-Bett

Suite, 1 King-Bett, barrierefrei, Badewanne

Suite, 2 Queen-Betten, barrierefrei (Hearing Acc)

Suite, 1 King-Bett, barrierefrei (Hr Acc Roll-In Shower)

Suite, 2 Queen-Betten, barrierefrei, Badewanne (Hearing Access)

Suite, 2 Queen-Betten

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