Name: Heritage Inn Express Hayward
Address: 410 West A Street, Longwood - Winton Grove, Hayward, Kalifornien, USA, Hayward, Alameda County, US
Price range: 60 $–79 $ per night
Rating: 7.18

Was Gäste sagen

Im Heritage Inn Express Hayward berichten Reisende von einer sehr gemischten Erfahrung im Budgetbereich, wobei die Kommentare Sauberkeit, Zustand des Gebäudes, Sicherheit der Umgebung und Service betreffen. Einige fanden ein akzeptables Preis-Leistungs-Verhältnis, während andere auf Probleme stießen, die den Komfort erheblich beeinträchtigten.

Beschwerden über die Sauberkeit sind häufig, darunter starke Rauchgerüche in Nichtraucherzimmern, fleckige oder abgenutzte Bettwäsche, Schädlinge und Badezimmer in schlechtem Zustand. Ausstattung und Instandhaltung werden immer wieder kritisiert: der Außenpool ist oft geschlossen oder schmutzig, und mehrere Gäste berichteten über unzuverlässige Türschlösser und andere Defekte im Zimmer. Der Service wird häufig als freundlich und entgegenkommend gelobt, obwohl einige unhöfliche oder unaufmerksame Interaktionen beschreiben. Insgesamt sollten Sie einen günstigen Aufenthalt mit bemerkenswerten Kompromissen bei der Instandhaltung und der Umgebung erwarten.

Leistungen

Reinigung

Zimmer

Dienstleistung

Standort

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KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Leistungen

Der Außenpool wird wiederholt als geschlossen oder schmutzig gemeldet. Mehrere Gäste erwähnen unzuverlässige Türschlösser und einige Wartungsprobleme in Gemeinschaftsbereichen oder bei den Annehmlichkeiten.

Ähnliche Gästebewertungen

2

Ariana

8. Juni 2025

·

Aufenthalt am 1 Nacht

From the moment I walked into my room, I knew I had made a mistake. The overwhelming smell of cigarette smoke hit me immediately, even though I had booked a non-smoking room. It wasn’t just a faint smell—it was soaked into everything. The curtains, the furniture, the bedding. It was disgusting. There were dirty, used towels sitting on top of the closet rack, as if they had just been tossed up there and forgotten. The carpet was so sticky that I kept my shoes on the entire time. The worst part was the door. It didn’t even lock properly. I tried several times and the deadbolt wouldn’t catch all the way. I ended up tying my dog’s leash to the door handle and top latch, and put a chair under the door just to try to protect myself. Outside was just as unsettling. People were hanging around the parking lot throughout the night and I was approached by men trying to hustle or sell things. I told them no each time, but they were persistent. There was no visible staff, no security, and no one checking on what was going on. I felt completely exposed and vulnerable. As a woman traveling alone, I was terrified. I didn’t sleep. I didn’t even feel comfortable lying down. I packed up and left at 1:30 in the morning because I genuinely felt safer sleeping in my car than staying in that room any longer. Please believe the reviews. I wish I had read them. This place is not clean, not safe, and absolutely not worth it. No price justifies feeling this unsafe.

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2

Susan

21. Aug. 2025

·

Aufenthalt am 1 Nacht

Phone did not work, tv did not work - spent 30 minutes locating someone to correct the problem; sent me to another room - tv & phone worked, but maintenance & condition of doors, walls, floors, window coverings — filthy, water damage obvious, smelled of cooking aromas, baseboards damaged & rotting, elevator unkempt, not maintained. This place is not worth a dollar a night. Please do not let anyone make reservations here!!! I refused to stay the night and left after they refunded my charges to my VISA!! The desk person saw how angry I was that photos online are deceptive and do not show the awful conditions here!! I had to leave a party early so I would not have to stay in this squalor. I need a receipt from EXPEDIA to show I did not stay the night of Saturday 8/16/25. I have a receipt from Heritage Inn Express-Hayward, Front Desk Associate to show I left the hotel without staying the night & they did not charge my Visa. Thank you. Please eliminate this option from the EXPEDIA site!

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8

Patrick

25. Juli 2025

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Aufenthalt am 1 Nacht

This place has been recently renovated...inside the 3 or so rooms i had the almost fully pleasurable experience of having. Location gets 2 stars and 5 stars right next to 880 which shouts convenience and the dull sounds of cars on a very busy area of Freeway is dull like white noise after a stay of a few days. Service gets 3 stars and 5 stars so everyone was kind and friendly and efficient and helpful but i had an unfortunate situation develop with a neighbourhood homeless man that didnt escalate as much as it could have thankfully but a lesson was learned on my behalf. Property seems in good shape and kept clean and a team of smiling seemingly happy people but strangely a fairly large swimming pool is the focus of the 3 story courtyard of the hotel and it was July late in the summers agreement 5o turn up the heat but the pool kooked great and inviting but for some reason it was closed the entire time we stayed. With san Francisco bay just a stones throw from this invitjng almost overlooked gem of q place to stay wasnt really a place to stay and relax and play. No water nased sports anyway. Hmmm. Ask before you plan and count on something that might remain closed for whatever reason.

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2

Lori

22. Okt. 2023

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Locks on doors didn’t work, red stain on bed, board holding up middle of bed, pillows flat, door between rooms didn’t lock, wall ac broken, toilet leaked water, bugs in bathroom, dirty

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8

Mohammad

7. Juli 2024

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Aufenthalt am 2 Nächte

Hospitality service was beyond great. I interacted with three different people, they all were down to earth, I asked something, and they provided instantaneous, like Genie :-) Room was kept clean but smelled like weed, even it was non-smoking room. Although, staff was very responsive and was willing to change the room, seeing the situation there, I didn't have any good hope so declined the offer. Based on my decision staff member provided me a good high end odor remover room freshener. I wouldn't mind old building but was not well maintained. Pool was dirty, you could see from any angle. Corridors were dirty, cigarette buds all over places and the whole building smell like weed. I guess they don't have much control but many tenants were high and their attire was very inappropriate for any situation.

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2

Ingemar

12. Juli 2025

·

Aufenthalt am 3 Nächte

Dirty, smelly even after we changed the room To another it was still a lot of smell. Pool was out of order, shady neighborhood

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6

Ruben

13. Juli 2024

·

Aufenthalt am 1 Nacht

Pool is not open it’s a science experiment. Lot of people awake at 1:30am no Cable TV, but it is budget friendly and has very spacious rooms. The room itself is a little outdated but the beds are comfortable and clean.

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4

David

26. Okt. 2024

·

Aufenthalt am 4 Nächte

I will never stay here again entirely due to there bad magnetic key card door lock systems not working every day and another tenant was having the same issue. They need to change all of their door locks from their current system to one that reliably works

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2

DEBRA

18. Sept. 2024

·

Aufenthalt am 1 Nacht

The ceiling in the room had mildew. The pool was disgusting. We didnt stay, we had to find another room. I took pictures of the room. I feel I should be reimbursed. You should take this off your list of hotels.

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6

Mayeli

12. Okt. 2024

·

Aufenthalt am 2 Nächte

Área was not the best, but can’t complain due to the price , but the rooms were dirty with hairs and carpet dirty like they have not been vacuumed. Beds seemed like it had been same used blankets from previous stay tenants. It was a smoke free area but everything smelled like cigarettes drum the hallways to the rooms and sheets. Pool was filthy. Of your looking to actually relax and sleep comfortably, just pay the extra money , otherwise it will be hard for you to get some rest.

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War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Reinigung

Viele Bewertungen beschreiben schmutzige Zimmer mit starken Rauch- oder Chemikaliengerüchen, fleckiger oder abgenutzter Bettwäsche, Schädlingen (Kakerlaken und Bettwanzen) und schlecht gereinigten Badezimmern.

Zimmer

Die Zimmer sind veraltet und weisen Wartungsprobleme auf, wie z. B. nicht funktionierende Fernseher/Telefone, abgenutzte Möbel und häufig Lärm von anderen Gästen. Einige Reisende stellten jedoch geräumige Grundrisse und gelegentlich komfortable Betten fest.

Dienstleistung

Die Mitarbeiter werden oft als freundlich, hilfsbereit und entgegenkommend beschrieben, aber es gibt immer wieder Berichte über unhöfliches oder unprofessionelles Verhalten sowie Fehler beim Zugang zum Zimmer/Check-in.

Standort

Günstige Lage zur Autobahn 880 und zur Innenstadt von Hayward, aber mehrere Gäste beschreiben eine raue oder unsichere Gegend mit herumlungernden Personen und nächtlicher Aktivität.

Monat	Durchschnittspreis
Januar	62 $
Februar	62 $
März	65 $
April	65 $
Mai	63 $
Juni	71 $
Juli	70 $
August	67 $
September	64 $
Oktober	63 $
November	63 $
Dezember	60 $

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
		1	2	3	4	5
6	7	8	9 $72	10 $72	11 $71	12 $78
13 $73	14 $74	15 $73	16 $74	17 $71	18 $79	19 $76
20 $74	21 $71	22 $74	23 $74	24 $72	25 $79	26 $79
27 $74	28 $71	29 $74	30 $74

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
				1 $60	2 $67	3 $67
4 $63	5 $63	6 $63	7 $63	8 $63	9 $67	10 $67
11 $63	12 $63	13 $60	14 $63	15 $63	16 $66	17 $67
18 $63	19 $60	20 $63	21 $63	22 $63	23 $67	24 $67
25 $60	26 $63	27 $60	28 $61	29 $63	30 $66	31 $67

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