Courtyard Irvine John Wayne Airport/Orange County

Nice clean hotel. Lots of parking available and check in was easy even though we checked in late.

Great property, awesome pool and jacuzzi, and friendly staff.

Great stay. Easy parking. Jacuzzi open. Clean. Friendly. 20 minutes to the beach.

Nice place, but the jacuzzi was broke. Great staff.

Great property and location. Only downfall is the parking.

Additional parking fee

Check-in was super easy (Delfin at the front was amazing & friendly), self-parking was plentiful, and the room was clean & as expected. Check-out was also easy and they have a Starbucks on-site makes it nice to grab before you go out for the day. Would/will likely return here when needing a spot in the area.

Very nice courtyard

The bathroom has a motion sensor and the sensor and switch is OUTSIDE THE BATHROOM. So the light went off during my shower. There was no service during the two nights we spent there. Parking is in a garage a fair walk away (when you just had surgery on your foot) The room smelled like dirty shoes when we came back… and we did not leave any shoes in the room. Luckily I had brought a deodorizing spray. The fridge is the smallest mini fridge I’ve ever had at a hotel, and I’ve seen a lot of hotel fridges. The door storage took up most of the fridge storage! The sink water pressure was very weak. And the sink and shower temperature control was hard to manage. It was either too hot or too cold, turning the dial a bit at a time to adjust did nothing. At one point I simply could NOT get hot water out of the sink. And I waited awhile. But the bed and pillows were very comfortable.

I prepaid parking fee through Hotels.com but the hotel still charged me additional fee

Had issues with state of rooms and attitude of staff. We were put in room 114 and the bathtub was cracked with rusted sharp edges sticking up. Looks like they just tried taping over a hole and the edges broke though. We were than moved to 209 and the bathtub just had a straight hole in the bottom. If we turned on water it would have gone right through the tub and onto the floor beneath. We were than moved to 211. The tub was fine, though the caulking around the drain was beginning to crack, but there was some weird object on the floor along the wall. Looked possibly like used gum with fuzz or some sort of large squished bug. Each time I spoke to the staff, I was given some sort of pushback about my issue. When I brought up the bathtubs in the first two rooms, I was told that the hotel is old and is not expected to be in perfect condition. \Each time they gave me a new room, I was given the "Hope this meets your standards" line. When I brought up the object in the last room, I just asked if someone can come vacuum it up since I could not tell what it was, and was told "I guess moving rooms twice was not good enough for you" The gentleman who came up to clean it up was fantastic and very cordial. I do not expect, but when bringing up a sharp rusty edge or a hole in the bathtub where the water is going to leak straight onto the floor, I would expect more than an excuse about the age of the hotel and snide remarks about my standards about standards.

Nice clean hotel. Lots of parking available and check in was easy even though we checked in late.

Clean and quiet, friendly staff

older marriott property which justifies the difference in price. team was very friendly but it was very loud throughout the night from teenagers running the hallways, opening and shutting stairway doors, and going up and down the elevator. because it’s near the airport, they are probably here for a tournament or something. my room though, i did have to do my own cleaning upon entry. front door frame had dirt marks, bathroom toilet had stains on the under bowl, and bathroom door frame also has stains. made me feel like the whole room wasn’t very clean.

THE PROPERTY SMELLED LIKE MOLD. I SENT A NOTE TO MARRIOTT AND GOT A CANNED ONE LINE RESPONSE.

The Bathroom was disgusting the sink leaked the shower was nasty

The property was clean and well managed. The staff was helpful and professional. I would stay at this Courtyard again.

The room smelled like a cat litter box. I wanted to change rooms but I was told that they didn’t have any that rooms. But later I saw people checking in so there were rooms open that I could have switched into. They told me they would spray the carpets and vacuum. That only made it worse. It was hard to sleep with all those horrible smells. Didn’t even offer me anything for staying I that room.

Everything about my stay was terrific. From checking in online, to my room, being ready and immaculate. I would stay there again in a heartbeat.

Easy check in and the staff were friendly. Room was very dirty. Shower was filthy and drain clogged with other guests hair. The carpets had not been vacuumed. Found pills and food on the floor.

Generally a nice place to stay in Irvine. Convenient location. Parking is ok. A little bit noisy.

Liked the lay out. Rooms are a little dated

Nice big room

Great property and staff. Room was clean and bed was comfortable

the TV was oddly placed at a right angle to the bed.

The room is updated together with nice restroom. The bed, pillows is good and comfortable. Thanks

A bit noisy since our room is facing big Jamboree Blvd. Too many cars racing at night

Great rooms, great veiw, easy parking. Definitely staying there again

Door/entry door need a repair. It didn’t close properly, Noises came in from hallway

This is a business hotel so pretty average with a nice lobby and standard rooms. Unfortunately the wifi in our room didn’t work so that was a huge negative as we needed to do some work and we didn’t have great cell service in our room either so hot spot was out of the question. Otherwise not a bad place to stay, close to a ton of things and John Wayne airport.

Had issues with state of rooms and attitude of staff. We were put in room 114 and the bathtub was cracked with rusted sharp edges sticking up. Looks like they just tried taping over a hole and the edges broke though. We were than moved to 209 and the bathtub just had a straight hole in the bottom. If we turned on water it would have gone right through the tub and onto the floor beneath. We were than moved to 211. The tub was fine, though the caulking around the drain was beginning to crack, but there was some weird object on the floor along the wall. Looked possibly like used gum with fuzz or some sort of large squished bug. Each time I spoke to the staff, I was given some sort of pushback about my issue. When I brought up the bathtubs in the first two rooms, I was told that the hotel is old and is not expected to be in perfect condition. \Each time they gave me a new room, I was given the "Hope this meets your standards" line. When I brought up the object in the last room, I just asked if someone can come vacuum it up since I could not tell what it was, and was told "I guess moving rooms twice was not good enough for you" The gentleman who came up to clean it up was fantastic and very cordial. I do not expect, but when bringing up a sharp rusty edge or a hole in the bathtub where the water is going to leak straight onto the floor, I would expect more than an excuse about the age of the hotel and snide remarks about my standards about standards.

Nice clean hotel. Lots of parking available and check in was easy even though we checked in late.

The property is conveniently located close to the airport, though not walking distance. The staff was friendly and helpful. No complaints at all. The room was clean though dated and did not feel fresh and new. Worked fine for a short in/out stay. I would not seek it out in the future but fine.

Delfin provided Excellent customer service . We had a problem with air conditioning. He called the maintenance person but unable to resolve the problem. He moved us right away to a room that has a better air conditioning

The staffs are horrible. At almost 5pm, still no room available and seems like I'm begging for a room. Ordered me to wait one more hour and nothing they can do. I said give me a lower grade room and they said sure but same price.

I prepaid for my room and they gave it away. There was one room left and it did not feel safe to me as a female traveling alone. The room had sliding glass doors on the ground floor facing the parking structure exit but I was given no choice. They blamed Expedia and so I would recommend directly booking through Marriott if you absolutely need this hotel. Otherwise go elsewhere.

Great service

Although booked some time ago the property was overbooked upon checking in. Send to different hotel.

A person in the room across the hall was smoking throughput their stay and the smell and smoke was moving across the hall into my room. I called 3-4 times and was told it would be dealt with it never was cleared up. All that was done was to spray in the hallway and that only lasted till the next cigarette.

Great friendly staff

Generally a nice place to stay in Irvine. Convenient location. Parking is ok. A little bit noisy.

Location

it is next to the main road. so, you will hear some traffic noise. other than that, everything is good

A lot of Asian options to eat and shop at the next block.

Overall great. Everything we did was no more thar a 10 min drive. Would stay here again.

Very convenient if flying in or out of John Wayne airport

Stayed here during my time visiting family in Irvine. Super convenient and close location to John Wayne Airport, but not too close so that you can avoid hearing the planes. Whole Foods is about a 6-7 minute drive from here. And you're close to a lot of the more popular places in Irvine. Great staff. Clean rooms. The decor could have been a little brighter, but overall, still a terrific stay. Two thumbs up.

Convenient location close to airport

A bit noisy since our room is facing big Jamboree Blvd. Too many cars racing at night

Good location close to John Wayne Airport (SNA), decent accommodations, and the night desk service was excellent. Even though we came in very late after 11 PM the front desk was helpful and cheery, and accommodating.

The hotel was very accommodating when we called to say we were running late to check-in due to our event running behind. The staff were friendly and very helpful. The breakfast was delicious. Definitely enjoyed our stay. Thank you!

The best breakfast burrito ever at the Bistro! Thank you Alonso for making it.

Clean and functional but don't expect dining at night because they do not have kitchen staff

No real restaurant; but some small tables in the lobby. The hotel is U-shaped, & one area is a long walk to the front desk.

The cafe in the lobby is excellent. Top notch service. Perfect for meetings and gathering with colleagues.

Check in staff were very welcoming! French toast breakfast was good.

Good benefit to have the free van to take you back to the airport. It goes every 30 minutes. The property is decent and they have a basic lobby bar (get drinks from fridge). This was my 2nd stay. Several restaurants within a 5 minute drive. Staff is friendly and welcoming. The breakfast burrito with tots was also pretty good.

Great location to John Wayne airport. Staff was helpful and friendly. Great Starbucks on sight. New caulking, bedding etc in the room

The property was ok nothing special. 4 Starbucks drinks from the snack area was $30. Very small bathroom vanity area.

No hot water in the bathroom sink. Bathtub is very slippery, it could use a bath mat. Cleaning was a challenge to get. We had to call three times to get our room cleaned. Food options are very limited. The Bistro had limited selections, nothing fresh, and very expensive. Market place was outrageously priced. No options to charge electronic vehicles and no suggestions for local options. Some mold in the bathroom floor. So many additional add on fees such as city tax (that’s clear), local Bid Fee (have no idea what this is, and Calif local tourism fee (and that gets me what?). That’s all in addition to Tory tax, daily parking, and the fluctuating room rate!