Ascot Suites Morro Bay

Hotellet håller mycket dålig nivå. Mycket dåligt städning och väldigt ofräscht.

Hotellet ligger jättebra med gångavstånd till restauranger och Morro rock/beaches. Stort rum. Tyvärr ofräscht med känslan av att det inte städas i hörnen särskilt ofta… Hår i hörnen på toaletten samt under sittringen som inte kom från oss…

Absolutely wonderful as always.

I wanted to share a concern regarding my recent experience. My key stopped working, and when I went downstairs for assistance, I did not receive an apology. Instead, I was met with a smirk and told that this issue happens often, which I found unprofessional. Additionally, I was not satisfied with the service provided by Tessha. Based on my experience, she did not handle my concern appropriately, and it seemed she was not attentive to front desk responsibilities. I would appreciate it if this matter could be reviewed, as customer service is very important.

Difficult and stressful experience. Staff was not pleasant, there was no one around the front desk throughout the time I was there, showers were a little more than lukewarm, and management did very little to make it a better experience