Napa Valley Hotel & Suites

On l appel on hôtel en fait c est un motel dont les chambre son bien mes manque de propreté et d amour les rideaux de douche avec trace de moisissures et le tapis laisse un peu a désirez

Clean room and staffs were very friendly. air conditioning noise is little noisy. Parking is available and lots of space.

Room pictures on hotels.com made the rooms look nicer. Needed new carpet and paint. Won’t stay again

Prefect location. Everything is walking distance. The receptionist was so kind, welcoming and knowledgeable about the best spots to explore. Would absolutely be coming back and booking this hotel. 10/10 experience!

Our room was good. What I saw in the picture that is what we got. The room was kind of small but for us it was fine. It is on the first floor which it was very convenient for someone with physical disabilities. The bed was confirtable, we had a small coffee maker but the room did got have a fridge for the insulin we carried. I read somewhere that there was a fridge. I check at the desk for a fridge and there is no fridge available. There was an ice machine, so ice keep the insulin at the right temperature. Monday night was pretty quiet. Tuesday was a different story. Some guest arrived to the room above us. People were loud and we could hear them talking and laughing pretty loud. When they walked around the room it felt and sounded as if they were running up there. The noice kept me awake most of the night. Around 3:30a.m. in the morning we could hear that water was running like if some one was taking a shower. The noise ended when the guest left around 7:30 a.m. ( I read some complaints on the reviews about thin paper walls at the hotel, but I thought people were exaggerating) I went to the front desk around 6:40 to complaint but nobody was there. Around 7:00 a.m. I went back to the front desk and Gary was on duty. By the way Gary is great. He gives the best service and he cares about your concerns. Gary checked for my running water concern as soon as the guest left and he told me that it was the toilet that was running not the shower.