Courtyard Oakland Downtown

The young lady who checked us in was amazing. She was professional, helpful and sweet. There was a mix up with our room. We reserved 2 queen size beds and when we got to our room discovered that there was only a king size bed. I immediately called down and the young lady immediately took care of everything. All of the staff that we encountered was professional and friendly. I will definitely come back to this particular Hotel whenever I’m in town.

The hotel was about 2 blocks from the 12th St / Oakland BART station. The area was very walkable, and was close to Oakland Chinatown. The hotel itself was clean and comfortable. The decor was a bit dated, but everything seemed functional. Wifi was fine. My room was quite spacious, so that was appreciated. The gym was a bit above average. Some front desk staff could have been more attentive, but others were professional and helpful. The highlight of my stay was the popcorn machine they had in the lobby in the evening. Overall, a good stay. I would definitely consider this hotel again in the future.

Staff

Great Check-in

The staff was friendly. The bathtub was visibly dirty, and the tissue box on the sink was wet and the tissues inside were wet. Apparently when you run the water in the sink it wets the counter and causes the tissue box to get wet all the tissues.