Sonesta Select Pleasant Hill

BED BUGS!! WAS THERE FOR 4 NIGHTS - REPORTED THE ISSUE AND THE MANAGER (JAY) AND HE DENIED THE PROBLEM. I HAD BITES ON BOTH ARMS AND LEGS AND SHOWED THIS TO THE STAFF - THEY DIDN'T CARE. TERRIBLE SERVICE!

Low water, pressure in shower otherwise great place

Parking was ok and free.

I love this place! whenever I return home to visit my family for the holidays or whatever I always stay here.. I had to stay here for about three weeks when I used to live in the Bay Area when my home flooded. That’s when I fell in love with it.. The rooms are so cozy and they have Netflix.. they allow dogs. It’s right next to everything free parking and balconies. The pillows are so cozy and most importantly I feel safe there.. also there’s a gym with free weights. The staff has always been amazing and it’s such a walkable area. I was just there last weekend and I’m gonna be back next month at the Pleasant Hill location! I never have problems here. They are so accommodating and nice even when I’ve had difficulties on my part.

Okay stay but I wouldn’t again. Yes, it’s very clean. But the breakfast place was closed for remodeling and there was nothing else put in its place somewhere else. I m unsure still if breakfast was included but I don’t think so-I think you had to pay. The fact I still don’t know after talking to the person who registered us says quite a lot. The wait to register was quite long and no one came to help speed up the line. Parking was okay as we always found a place. The bed was dreadful-so firm we tossed and turned all night. And finally, no personality! There was not a single picture on the barren walls.