California Suites Hotel

Honestly when u make reservation and special request a FRIDGE n MICRO u expect a working AC....I did not have a MICROWAVE in my room rental and upon going to front desk kitchen I received negative attitude from a SEC CLERK on phone after hours. A woman's coming out party was being staged in ballroom not sure if this was catalyst but I was made to feel about 15 YOA this STAY. Underage and not responsible isn't the RX for a 63 YOA male

We stayed at this hotel for one night. We booked a renovated room through Hotels.com, but the room we were given looked nothing like the photos advertised. It was old and rundown. We called the front desk and explained that we had specifically booked a renovated room. We were surprised by their response — they said that because we booked through Hotels.com/Expedia, that was the type of room we would get. We explained that it shouldn’t matter which website we used to book; the room should match what was advertised. After discussing the issue, they moved us to a different room that was a little better. Josh was very helpful in finding us another room, and we appreciated his assistance. Overall, you get what you pay for. If you just need a place to sleep for one night, it’s fine. Just don’t let the pictures fool you.

Room needs big updates. Water faucet needs to be repaired it's loose and it sprays to the side. And when I try to get into the room the door was sticking which ended up taking three tries to get it open and the remote control to the TV was not working properly otherwise it was okay

Staff was all so kind. I wcarried big and lots of luggages and they changed the 2nd floor room to ground floor.

Our room had stiff old bed that was difficult to sleep on. The previous stay we experienced here had a better mattress. For some reason our second (and last) stay offered us a bed with little comfort. If half our visits are going to be uncomfortable, we’d rather go somewhere else.