Double Tree by Hilton at the Hotel 1515 Hotel Circle San Diego, CA turned out to be a disappointment to me and my family. First of all, I would like to say that the front desk staff were all friendly nice and professional, and as a former person that worked in the hospitality industry for ten years, they all did a great job. I was disappointed with the room 330 it was disgustingly dirty with stains on the furniture and lampshades. I even noticed some mold in the bathroom and shower area. The sofa bed was not made up, and when we checked at the time we checked in so I called housekeeping and requested for the sofa bed to be made up. When we returned back to our room around 9:00 PM the bed still was not made up, I called housekeeping again, and the housekeeper delivered bedding and when I asked her to make the bed up, she refused to do so and handed me the bedding. This was totally unacceptable to me since I booked a room for three people with three beds. Another thing that bothered me about this property, was the parking fee of $33.00 and the garage is small and it is hard to maneuver around in to park your vehicle. Unfortunately, I will have to return to San Diego, several more times for medical reasons, but this is one property that I will not be staying at again, and I do not recommend staying here.
Double Tree by Hilton at the Hotel 1515 Hotel Circle San Diego, CA turned out to be a disappointment to me and my family. First of all, I would like to say that the front desk staff were all friendly nice and professional, and as a former person that worked in the hospitality industry for ten years, they all did a great job. I was disappointed with the room 330 it was disgustingly dirty with stains on the furniture and lampshades. I even noticed some mold in the bathroom and shower area. The sofa bed was not made up, and when we checked at the time we checked in so I called housekeeping and requested for the sofa bed to be made up. When we returned back to our room around 9:00 PM the bed still was not made up, I called housekeeping again, and the housekeeper delivered bedding and when I asked her to make the bed up, she refused to do so and handed me the bedding. This was totally unacceptable to me since I booked a room for three people with three beds. Another thing that bothered me about this property, was the parking fee of $33.00 and the garage is small and it is hard to maneuver around in to park your vehicle. Unfortunately, I will have to return to San Diego, several more times for medical reasons, but this is one property that I will not be staying at again, and I do not recommend staying here.
