The Academy Hotel Colorado Springs

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The staff was excellent. The food was good. The bed was comfortable. A very nice stay

Very unfriendly staff at desk . Bar and grill did not serve but they offered.

Very unfriendly staff at desk . Bar and grill did not serve any food as advertised. I will never go back to this hotel.

Stayed here for one night during our road trip and overall we were pleased with the experience. The young lady on reception at check in wasn’t very friendly or welcoming. I hope she is educated that she is working in hospitality and a smile and welcoming greeting is a basic requirement to set a good tone for guests. Our room was spacious, clean and comfortable and quite well equipped. Breakfast was better than expected and the staff were helpful and pleasant. This hotel has an unusual layout and is looking a bit scruffy in places. But good value and perfectly acceptable for a one night stay.