Hilton Garden Inn Denver/Highlands Ranch

I should not have to pay for breakfast when I am paying top dollar for my stay. I will not come here again. The small water was $3? Yeah, not happening.

Isabella was very welcoming and did a great job checking me in. This is a great place to stay and is very reasonable.

Very clean and had all amenities stocked.

Friendly staff and check in. Was under the impression breakfast was included. My mistake apparently as it is not but is offered for purchase. Beds were reasonably comfortable, however, there was hair in the shower and on a face towel. The pool smelled horribly of chlorine so I did not partake. Elevator was a bit scary as it was slow to open a couple of times. Myself and another guest found it scary. Stayed for business trip and was sure check out was closer to noon. However, at 915a housekeeping knocked on my door stating it was check out but I was 15 minutes from being ready to do so. I’ve already informed my company and we will not be using this property for future stays as I still have 5 weeks of stays to go.

Disappointing. The cable was out for 2 days, the ice machine on the 4th florr didn't work and the microwave in my room 417 was broken.