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Mystic Marriott Hotel and Spa

253 $

/ Nacht

Ø-Preis Oktober

Mystic Marriott Hotel and Spa - Image 1

Mystic Marriott Hotel and Spa - Zimmer

Mystic Marriott Hotel and Spa - Zimmer

Mystic Marriott Hotel and Spa - Rezeption

Mystic Marriott Hotel and Spa - Pool

Preise für Mystic Marriott Hotel and Spa

Reisedaten auswählen, um Preise und Verfügbarkeit anzuzeigen

253 $

/ Nacht

Ø-Preis Oktober

Monatliche Durchschnittspreise

Bei Mystic Marriott Hotel and Spa ist Dezember mit durchschnittlich 174 $ pro Nacht der günstigste Monat und Juli mit 334 $ der teuerste. Grundlage sind die letzten 12 Monate.

Durchschnittl. Preis pro Nacht in Mystic Marriott Hotel and Spa nach Monat, letzte 12 Monate (USD)
Monat	Durchschnittspreis
Januar	184 $
Februar	178 $
März	186 $
April	221 $
Mai	267 $
Juni	275 $
Juli	334 $
August	321 $
September	299 $
Oktober	253 $
November	212 $
Dezember	174 $

Am teuersten: Juli (ca. 334 $)

Am günstigsten: Dezember (ca. 174 $)

Über diese Unterkunft

Gönn dir einen Besuch des Wellnessbereichs, der Massagen, Körperbehandlungen und Gesichtsbehandlungen bietet. Komfortabel sind folgende Freizeiteinrichtungen: Innenpool und Fitnessmöglichkeiten. Zu den Highlights, die dieses Hotel bietet, g...

Annehmlichkeiten

Gönn dir einen Besuch des Wellnessbereichs, der Massagen, Körperbehandlungen und Gesichtsbehandlungen bietet. Komfortabel sind folgende Freizeiteinrichtungen: Innenpool und Fitnessmöglichkeiten. Zu den Highlights, die dieses Hotel bietet, gehören zudem kostenloses WLAN, ein Concierge-Service und ein Souvenirladen/Kiosk. Nahe gelegene Attraktionen zu erreichen ist dank des Shuttles (gegen Gebühr) ein Kinderspiel.

Services der Unterkunft

Zum Angebot gehören ein kostenloser Internetzugang per Kabel, ein Businesscenter und ein Express-Check-in. Wenn du eine Veranstaltung in Groton planst, ist dieses Hotel eine gute Wahl, denn zu den 19999 Quadratfuß (1858 Quadratmeter) großen Veranstaltungsräumlichkeiten zählen Konferenzfläche und Tagungsräume. Vor Ort gibt es Folgendes: Parken ohne Service (kostenlos).

Gastronomie

Genieße amerikanische Küche im Helmsman Kitchen & Bar, einem ein Restaurant, das eine Bar/Lounge bietet, oder bleib bequem auf deinem Zimmer und nutz den Zimmerservice (bitte Zeiten beachten). Gegen Gebühr wird täglich von 07:00 Uhr bis 12:00 Uhr ein großes Frühstück angeboten.

Zimmer

Buche einen Aufenthalt in einem der 285 Zimmer mit Flachbildfernseher. Die Zimmer sind mit Pillowtop-Betten ausgestattet. Satellitenempfang und Videospielkonsolen sorgen für gute Unterhaltung; gegen eine Gebühr steht aber auch ein Internetzugang per Kabel und WLAN zur Verfügung. Zur Austattung gehören Safes und Wasserkocher mit Kaffee-/Teezubehör; die Zimmer werden auf Anfrage sauber gemacht.

Lage

Mystic Marriott Hotel and Spa in Groton liegt im Geschäftsviertel, 10 Minuten Fahrt von Mystic Aquarium and Institute for Exploration und Olde Mistick Village (Einkaufszentrum) entfernt. Dieses Hotel mit Wellnessangebot ist 17,5 km von Foxwoods Resort Casino und 21,2 km von Mohegan Sun Casino entfernt.

In der Nähe

Pequot Health Center(0.9 Meilen)
Bluff Point State Park(2 Meilen)
Haley Farm State Park(2.8 Meilen)
Esker Point Beach(4.2 Meilen)
Olde Mistick Village (Einkaufszentrum)(4.5 Meilen)
Naval Submarine Base New London (U-Boot-Basis der Marine)(4.5 Meilen)
Mystic Downtown Marina(4.6 Meilen)
Mystic Aquarium and Institute for Exploration(4.6 Meilen)
Mystic Arts Center(4.7 Meilen)
Mystic River Bascule Bridge(4.7 Meilen)
The Submarine Force Library and Museum(4.8 Meilen)
Hartford Healthcare Mystic Health Center(5 Meilen)
USS Nautilus Memorial(5 Meilen)
Charles W. Morgan at Mystic Seaport(5.1 Meilen)
Shady Oaks Park(5.1 Meilen)
Flughafen Groton - New London (GON)(3.3 Meilen)
Flughafen Elizabeth Field (FID)(13.9 Meilen)
Flughafen Westerly State (WST)(14.2 Meilen)
Flughafen Montauk (MTP)(67.5 Meilen)
Flughafen Block Island State (BID)(54.4 Meilen)

Parkmöglichkeiten
Restaurant
Pool
Business-Center
Zimmerservice
Parkservice

Lage

625 North Road Route 117, Groton, Connecticut, USA

Pequot Health Center (0.9 Meilen)

Bluff Point State Park (2 Meilen)

Haley Farm State Park (2.8 Meilen)

Esker Point Beach (4.2 Meilen)

Olde Mistick Village (Einkaufszentrum) (4.5 Meilen)

Naval Submarine Base New London (U-Boot-Basis der Marine) (4.5 Meilen)

Zimmeroptionen

6

Zimmer, 2 Queen-Betten

Zimmerdetails

2 Doppelbetten

Für bis zu 4 Personen

325 ft²

Klimaanlage

Schlafsofa

Laptop im Arbeitsbereich

7

Zimmer, 1 King-Bett (Mobility Accessible, Roll-In Shower)

Zimmerdetails

1 Großes Doppelbett

Für bis zu 3 Personen

320 ft²

Klimaanlage

Schlafsofa

Eigenes Bad

7

Zimmer, 1 King-Bett (Mobility/Hearing Accessible, Tub)

Zimmerdetails

1 Großes Doppelbett

Für bis zu 3 Personen

320 ft²

Klimaanlage

Schlafsofa

Eigenes Bad

7

Zimmer, 1 King-Bett (Mobility/Hearing Access, Roll-In Shwr)

Zimmerdetails

1 Großes Doppelbett

Für bis zu 3 Personen

320 ft²

Klimaanlage

Schlafsofa

Eigenes Bad

6

Zimmer, 1 King-Bett, Eckzimmer

Zimmerdetails

1 Großes Doppelbett

Für bis zu 3 Personen

Klimaanlage

Schlafsofa

Eigenes Bad

6

Zimmer, 1 King-Bett

Zimmerdetails

1 Großes Doppelbett

Für bis zu 3 Personen

320 ft²

Klimaanlage

Schlafsofa

Laptop im Arbeitsbereich

6

Zimmer, Mehrere Betten, Eckzimmer

Zimmerdetails

2 Doppelbetten

und

1 Schlafsofa

Für bis zu 5 Personen

Klimaanlage

Schlafsofa

Eigenes Bad

Gästebewertungen zu Mystic Marriott Hotel and Spa

8.4

Sehr gut

Basierend auf 1.000 verifizierten Bewertungen

Wer übernachtet hier?

Geschäftsreisende

17%

Paare

37%

Familien

32%

Gruppen

9%

Alleinreisende

3%

Was Gäste sagen

KI-Zusammenfassung aktueller Gästebewertungen

In aktuellen Bewertungen wird das Mystic Marriott Hotel and Spa häufig für sein freundliches Personal, die sauberen, modernen Zimmer und den hervorragenden Spa-Bereich gelobt. Viele Gäste schätzen außerdem das hoteleigene Restaurant, Starbucks, den Innenpool und die gute Anbindung an nahegelegene Sehenswürdigkeiten.

Ausstattung

Sauberkeit

Zimmer

Service

Lage

Gastronomie

War das hilfreich?

Was Gäste sagen

In aktuellen Bewertungen wird das Mystic Marriott Hotel and Spa häufig für sein freundliches Personal, die sauberen, modernen Zimmer und den hervorragenden Spa-Bereich gelobt. Viele Gäste schätzen außerdem das hoteleigene Restaurant, Starbucks, den Innenpool und die gute Anbindung an nahegelegene Sehenswürdigkeiten.

Zu den häufigsten Nachteilen gehören Lärm durch dünne Wände und belebte Wochenenden mit Veranstaltungen. Gäste bemängeln das Fehlen eines Whirlpools, die variierende Temperatur oder Klarheit des Pools sowie die eingeschränkten Öffnungszeiten und das instabile oder offene WLAN. Einige berichten von Mängeln bei der Reinigung oder Instandhaltung, gelegentlichen Wartezeiten beim Check-in oder Überbuchungen sowie zeitweise höheren Preisen oder einer begrenzten Auswahlmöglichkeiten beim Essen. Hier erwartet Sie ein komfortabler, umfassender Aufenthalt, dessen Einrichtungen sich am besten für Reisende eignen, die eine kurze Fahrt nach Mystic nicht scheuen.

Ausstattung

Sauberkeit

Zimmer

Service

Lage

Gastronomie

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Ausstattung

Der Spa-Bereich wird häufig gelobt, und Gäste schätzen das hoteleigene Restaurant/Bar, Starbucks und den Innenpool. Zu den Nachteilen gehören das Fehlen eines Whirlpools, gelegentliche Probleme mit der Pooltemperatur/Klarheit oder den Öffnungszeiten sowie Handtuchmangel und Berichte über offenes oder unzuverlässiges WLAN.

Ähnliche Gästebewertungen

2

JOSEPH

1. Feb. 2025

·

Aufenthalt für eine Nacht

Your listing show the property had a hot tub and it does not have a hot tub. Otherwise I would’ve picked somewhere else.

Your listing show the property had a hot tub and it does not have a hot tub. Otherwise I would’ve picked somewhere else.

8

Terry

17. März 2025

·

Aufenthalt für eine Nacht

Rooms were ok, nothing special. Restaurant was very good and staff were very helpful. The pool area needs some improvement compared to other hotels. Water was not very clear. In addition the pool needs to stay open longer for people that are out during the day and want to enjoy the pool when returning to the room.

Rooms were ok, nothing special. Restaurant was very good and staff were very helpful. The pool area needs some improvement compared to other hotels. Water was not very clear. In addition the pool needs to stay open longer for people that are out during the day and want to enjoy the pool when returning to the room.

8

Dawn

19. Feb. 2025

·

Aufenthalt für eine Nacht

This is a very nice hotel. Modern, updated and seamed to be clean. The pool area does not have a hot tub/jacuzzi though which was very disappointing as we wanted to relax after a long day of traveling. The restaurant staff were friendly but we had reservations for 8 and weren’t seated u til 8:30. However, it was Valentine’s Day and the place was packed. Close to Foxwoods and Mohegan.

This is a very nice hotel. Modern, updated and seamed to be clean. The pool area does not have a hot tub/jacuzzi though which was very disappointing as we wanted to relax after a long day of traveling. The restaurant staff were friendly but we had reservations for 8 and weren’t seated u til 8:30. However, it was Valentine’s Day and the place was packed. Close to Foxwoods and Mohegan.

8

Elancia

3. Dez. 2025

·

Aufenthalt für 2 Nächte

Overall, the stay was relaxing and pleasant. One major improvement would be secure wifi. This hotel has open wifi, including in guestrooms and no option to purchase secure wifi.

Overall, the stay was relaxing and pleasant. One major improvement would be secure wifi. This hotel has open wifi, including in guestrooms and no option to purchase secure wifi.

10

Marissa

23. Sept. 2025

·

Aufenthalt für 2 Nächte

The spa was absolutely amazing. Our therapists were clearly very experienced and the atmosphere is wonderful.

The spa was absolutely amazing. Our therapists were clearly very experienced and the atmosphere is wonderful.

8

Carrie

17. Feb. 2025

·

Aufenthalt für 2 Nächte

Overall the hotel was nice, however the WiFi cut off both nights at 11:15pm and couldn’t be used. I also think the mattresses need replaced.

Overall the hotel was nice, however the WiFi cut off both nights at 11:15pm and couldn’t be used. I also think the mattresses need replaced.

10

Billy

22. Jan. 2023

·

Aufenthalt für eine Nacht

This place is very clean. The pool is amazing and the restaurant is so good. There’s a Starbucks inside. Hands down.

This place is very clean. The pool is amazing and the restaurant is so good. There’s a Starbucks inside. Hands down.

10

Sukaina

29. Dez. 2024

·

Aufenthalt für eine Nacht

Has a wonderful stay with my family. The heated pool was great, and the water was actually hot (like hot tub hot!). The restaurant on site was wonderful. We ate dinner and breakfast there. The stay was comfortable and the hotel had amenities perfect for families with little children. We will certainly return here for future getaway trips.

Has a wonderful stay with my family. The heated pool was great, and the water was actually hot (like hot tub hot!). The restaurant on site was wonderful. We ate dinner and breakfast there. The stay was comfortable and the hotel had amenities perfect for families with little children. We will certainly return here for future getaway trips.

10

Meghan

10. März 2025

·

Aufenthalt für eine Nacht

The hotel was clean, staff was helpful, easy check-in, nice pool, and bar/ restaurant was very good.

The hotel was clean, staff was helpful, easy check-in, nice pool, and bar/ restaurant was very good.

10

Miriam

27. Mai 2025

·

Aufenthalt für eine Nacht

Terrific quiet relaxing environment. Spa was superb

Terrific quiet relaxing environment. Spa was superb

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Sauberkeit

Viele Bewertungen beschreiben das Hotel und die Zimmer als sauber und gepflegt. Wiederkehrende Probleme sind jedoch Schimmel oder Haare im Badezimmer, schmutzige Handtücher und gelegentlich unaufgeräumte Gemeinschaftsbereiche.

Ähnliche Gästebewertungen

2

Robert

21. Aug. 2025

·

Aufenthalt für eine Nacht

We didn’t stay the rooms were filthy I canceled the room and am now at the Hyatt Hotel in Mystic.

We didn’t stay the rooms were filthy I canceled the room and am now at the Hyatt Hotel in Mystic.

10

Crystal

22. Sept. 2025

·

Aufenthalt für 3 Nächte

Wonderful clean and spacious accommodations.

Wonderful clean and spacious accommodations.

6

karen

5. Apr. 2024

·

Aufenthalt für 2 Nächte

Marriot rooms are fine - they have been renovated- but we found a dirty towel in the bathroom when we arrived, the coffee maker was broken and the tea and coffee was not replaced during cleanout. Common areas still look a bit worn.

Marriot rooms are fine - they have been renovated- but we found a dirty towel in the bathroom when we arrived, the coffee maker was broken and the tea and coffee was not replaced during cleanout. Common areas still look a bit worn.

4

Eric

18. Juli 2023

·

Aufenthalt für eine Nacht

The property (other than the room) was filthy. Bottles were left on tables in the bar area overnight. There was garbage in the parking area in front of the hotel on the road overflowing from the trash. The hallways were dirty.

The property (other than the room) was filthy. Bottles were left on tables in the bar area overnight. There was garbage in the parking area in front of the hotel on the road overflowing from the trash. The hallways were dirty.

10

Lisa

17. Aug. 2025

·

Aufenthalt für 3 Nächte

The room was clean and the staff friendly and helpful. The dining was top notch. We really enjoyed the food.

The room was clean and the staff friendly and helpful. The dining was top notch. We really enjoyed the food.

2

Stacie

14. Juli 2025

·

Aufenthalt für eine Nacht

Also, as an "Expedia Platinum Member," I should be receiving "Free Room Upgrades", in addition to other perks. Called Expedia, they were useless, barely spoke English & read verbatim what Expedia posts online about VIP status & upgrades. Had no choice but to book the suite prior to arrival, or it wouldn't have been available. (I should be compensated for the difference.) I've spent a great deal of money to earn Platinum Status to not reap any it's benefits. Aside from that, the room was so filthy, we were originally planning on staying 4-5 nights, but left after one. Black mold in the bathroom. Floors were so dirty & they had spilt stains that were never cleaned up & dried sticky. Should be receiving a full refund!!!!

Also, as an "Expedia Platinum Member," I should be receiving "Free Room Upgrades", in addition to other perks. Called Expedia, they were useless, barely spoke English & read verbatim what Expedia posts online about VIP status & upgrades. Had no choice but to book the suite prior to arrival, or it wouldn't have been available. (I should be compensated for the difference.) I've spent a great deal of money to earn Platinum Status to not reap any it's benefits. Aside from that, the room was so filthy, we were originally planning on staying 4-5 nights, but left after one. Black mold in the bathroom. Floors were so dirty & they had spilt stains that were never cleaned up & dried sticky. Should be receiving a full refund!!!!

8

Elizabeth

17. Juli 2023

·

Aufenthalt für eine Nacht

When first arriving to our room, I went into the bathroom and noticed a very large clump of someone’s hair (not mine).. which was gross. I also will say that the shower, was not the cleanest.. there were obvious spots in the shower that had mold/mildew on them. Our view from our room… well, it was the industrial-looking part of the roof. Not the greatest. The walls are thin, and we could hear other guest’s kids running and yelling through the halls early in the morning. Otherwise, it was a good stay.

When first arriving to our room, I went into the bathroom and noticed a very large clump of someone’s hair (not mine).. which was gross. I also will say that the shower, was not the cleanest.. there were obvious spots in the shower that had mold/mildew on them. Our view from our room… well, it was the industrial-looking part of the roof. Not the greatest. The walls are thin, and we could hear other guest’s kids running and yelling through the halls early in the morning. Otherwise, it was a good stay.

6

Holly

17. Juli 2023

·

Aufenthalt für eine Nacht

Check in is at 4pm and the room was not ready at that time. Had to wait 45 minutes. Shower curtain has mold on it. Toilet seat has a crack and toilet's flush is weak. Room service came with no salt/pepper and cheesecake was too soft and at room temperature.

Check in is at 4pm and the room was not ready at that time. Had to wait 45 minutes. Shower curtain has mold on it. Toilet seat has a crack and toilet's flush is weak. Room service came with no salt/pepper and cheesecake was too soft and at room temperature.

10

DANA

21. Apr. 2025

·

Aufenthalt für eine Nacht

Beautiful hotel- rooms were new and clean and comfortable. Would definitely stay again.

Beautiful hotel- rooms were new and clean and comfortable. Would definitely stay again.

10

Meghan

10. März 2025

·

Aufenthalt für eine Nacht

The hotel was clean, staff was helpful, easy check-in, nice pool, and bar/ restaurant was very good.

The hotel was clean, staff was helpful, easy check-in, nice pool, and bar/ restaurant was very good.

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Zimmer

Die Zimmer sind modern und oft geräumig mit komfortablem Layout und Hartböden, einige verfügen über moderne Badezimmer. Häufige Beschwerden betreffen dünne Wände und Lärm auf dem Flur, weiche oder abgenutzte Matratzen, laute Klimaanlagen, rutschige Böden, schlechte Aussichten und instabiles WLAN.

Ähnliche Gästebewertungen

10

Linette

16. Juni 2025

·

Aufenthalt für eine Nacht

Beautiful hotel about 20 minutes to the casino. I love that the rooms do not have rugs and so my allergies were not affected. The lobby is lovely and the bar restaurant on the first floor had a good amount of people on a Saturday night. We’d stay here again.

Beautiful hotel about 20 minutes to the casino. I love that the rooms do not have rugs and so my allergies were not affected. The lobby is lovely and the bar restaurant on the first floor had a good amount of people on a Saturday night. We’d stay here again.

6

Johana

5. Juli 2024

·

Aufenthalt für 2 Nächte

Everything was fine until dawn and you can hear people pulling doors and moans from the next room, the walls do not have insulation everything can be heard, not good

Everything was fine until dawn and you can hear people pulling doors and moans from the next room, the walls do not have insulation everything can be heard, not good

2

Jaime

7. Juli 2025

·

Aufenthalt für eine Nacht

Hotel is nice - overpriced - the bed was terrible - springs in the bed - my view was of the roof ! Paid 330 for the this room- rip off Front desk lady was rude too

Hotel is nice - overpriced - the bed was terrible - springs in the bed - my view was of the roof ! Paid 330 for the this room- rip off Front desk lady was rude too

8

John

6. Juli 2024

·

Aufenthalt für eine Nacht

Fairly new, modern minimalist style which is sparse but pleasant. This means room has no rug but fake wood floors which are VERY slippery if they get wet. Seniors beware! Near the highway for access, but you can clearly hear the traffic and anyone in the parking lot so avoid a front room. Nice bathroom and walk in shower, but the Shampoo is very floral perfumy and you and the room will smell of it.

Fairly new, modern minimalist style which is sparse but pleasant. This means room has no rug but fake wood floors which are VERY slippery if they get wet. Seniors beware! Near the highway for access, but you can clearly hear the traffic and anyone in the parking lot so avoid a front room. Nice bathroom and walk in shower, but the Shampoo is very floral perfumy and you and the room will smell of it.

10

Amanda

9. Okt. 2025

·

Aufenthalt für eine Nacht

Hotel is absolutely gorgeous, rooms are so comfortable and stylish. Restaurant and bar were very enjoyable, perfect ambiance. Front desk was super friendly and accommodating.

Hotel is absolutely gorgeous, rooms are so comfortable and stylish. Restaurant and bar were very enjoyable, perfect ambiance. Front desk was super friendly and accommodating.

10

Marvin

1. Juni 2025

·

Aufenthalt für eine Nacht

The room was contemporary and updated. Bathroom was clean had all new fixtures and contemporary design.

The room was contemporary and updated. Bathroom was clean had all new fixtures and contemporary design.

4

Victoria

29. Nov. 2023

·

First, we were placed in a room that welcomed us with strong smell of marijuana. The front desk switched us to a 3rd floor room with a view of a rooftop while the hotel is surrounded by nature. I was told that they can not give us a better room because I booked it via a 3rd part (Expedia!!!. I spent close to $800 for 3 nights before taxes. Asked for a quiet location for the room - we were surrounded with children running around in the hallway. We can also hear children speaking very clearly across the hall while their room door was closed. Very disappointed.

First, we were placed in a room that welcomed us with strong smell of marijuana. The front desk switched us to a 3rd floor room with a view of a rooftop while the hotel is surrounded by nature. I was told that they can not give us a better room because I booked it via a 3rd part (Expedia!!!. I spent close to $800 for 3 nights before taxes. Asked for a quiet location for the room - we were surrounded with children running around in the hallway. We can also hear children speaking very clearly across the hall while their room door was closed. Very disappointed.

8

Carrie

17. Feb. 2025

·

Aufenthalt für 2 Nächte

Overall the hotel was nice, however the WiFi cut off both nights at 11:15pm and couldn’t be used. I also think the mattresses need replaced.

Overall the hotel was nice, however the WiFi cut off both nights at 11:15pm and couldn’t be used. I also think the mattresses need replaced.

10

T

26. Aug. 2023

·

Aufenthalt für 2 Nächte

Everything was great except the AC units in the room are loud when they first come on. Other than that a great stay.

Everything was great except the AC units in the room are loud when they first come on. Other than that a great stay.

10

Rosemarie

12. Jan. 2025

·

Aufenthalt für eine Nacht

Place is clean and amazing all around . Only issue is the walls are super thin . I could hear the people next door sneezing and tv on all night . Otherwise staff is awesome and always love the Marriotts .

Place is clean and amazing all around . Only issue is the walls are super thin . I could hear the people next door sneezing and tv on all night . Otherwise staff is awesome and always love the Marriotts .

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Service

Das Personal wird häufig als freundlich, einladend und hilfsbereit beschrieben, wobei mehrere herausragende Teammitglieder namentlich genannt werden. Gleichzeitig weisen Kritiker auf mangelnde Konsequenz, lange Schlangen beim Check-in, Verspätungen bei der Reinigung, Buchungs- oder Zimmerfehler (einschließlich Überbuchungen) und gelegentliche Unhöflichkeit hin.

Ähnliche Gästebewertungen

4

KARLA

30. Dez. 2024

·

Aufenthalt für eine Nacht

I booked a king room through Expedia and upon checkin, was give a double bed room. They stated that they sold out of King rooms. This was horrible customer service with zero compensation. I complained and mysteriously they had a King room that I booked and paid for within 10minutes. Never will I stay at a Marriott Hotel if this is their practice and creating a poor customer experience!

I booked a king room through Expedia and upon checkin, was give a double bed room. They stated that they sold out of King rooms. This was horrible customer service with zero compensation. I complained and mysteriously they had a King room that I booked and paid for within 10minutes. Never will I stay at a Marriott Hotel if this is their practice and creating a poor customer experience!

10

Jeffrey

18. Sept. 2025

·

Aufenthalt für eine Nacht

Very friendly staff.

Very friendly staff.

10

Amanda

9. Okt. 2025

·

Aufenthalt für eine Nacht

Hotel is absolutely gorgeous, rooms are so comfortable and stylish. Restaurant and bar were very enjoyable, perfect ambiance. Front desk was super friendly and accommodating.

Hotel is absolutely gorgeous, rooms are so comfortable and stylish. Restaurant and bar were very enjoyable, perfect ambiance. Front desk was super friendly and accommodating.

10

Sara

20. Juli 2025

·

Aufenthalt für eine Nacht

Excellent service

Excellent service

6

Doug

20. Feb. 2023

·

Aufenthalt für eine Nacht

Hotel was fully booked for the night and only had 1 person working a majority of the check in time I was there. Arrived at 430 to a line of 30 people waiting to check in, taking almost an hour to get through. The pool ended up with no towels and staff was nowhere to be found, we ended up using our room towels and tried to get replacements with no response from anyone. Overall a nice hotel, but the staff and service left much to be desired

Hotel was fully booked for the night and only had 1 person working a majority of the check in time I was there. Arrived at 430 to a line of 30 people waiting to check in, taking almost an hour to get through. The pool ended up with no towels and staff was nowhere to be found, we ended up using our room towels and tried to get replacements with no response from anyone. Overall a nice hotel, but the staff and service left much to be desired

10

Jose

16. Apr. 2025

·

Aufenthalt für 3 Nächte

When we checked in we were greeted with a smile from Fatima at the front desk. She made sure our stay was enjoyable. Also Nathaniel at the bar is incredible!! Always superb service Never an issue!! He is an asset to .ystic Marriott for sure!!@

When we checked in we were greeted with a smile from Fatima at the front desk. She made sure our stay was enjoyable. Also Nathaniel at the bar is incredible!! Always superb service Never an issue!! He is an asset to .ystic Marriott for sure!!@

10

Lisa

26. Mai 2024

·

Aufenthalt für eine Nacht

Overall my stay at the Mystic Marriott was very good. I would like to highlight the exceptional customer service that Kevin the Bell Captain ( Bag Service) provided. He not only was very friendly and helpful he went above and beyond to assist me. He highlighted how to navigate the property, restaurants and amenities. On the day of my check out I asked for a suggestion of a local seafood restaurant near the water with a boardwalk and he told me to go to S &P Oytster Restaurant and I must say that his recommendation was 10/10 Thank you Kevin for your help and kindness- you are a rock star ⭐️

Overall my stay at the Mystic Marriott was very good. I would like to highlight the exceptional customer service that Kevin the Bell Captain ( Bag Service) provided. He not only was very friendly and helpful he went above and beyond to assist me. He highlighted how to navigate the property, restaurants and amenities. On the day of my check out I asked for a suggestion of a local seafood restaurant near the water with a boardwalk and he told me to go to S &P Oytster Restaurant and I must say that his recommendation was 10/10 Thank you Kevin for your help and kindness- you are a rock star ⭐️

2

Mark

10. Dez. 2025

·

Aufenthalt für 2 Nächte

Booked the room in October for a December stay. I was informed 2 days before flying out that the hotel cancelled my reservation due to being “overbooked”. Funny how it took you 5 weeks to figure that out. You suck. I’ll never stay there again. BTW… second time this hotel has done this in 3 years to me. Never again.

Booked the room in October for a December stay. I was informed 2 days before flying out that the hotel cancelled my reservation due to being “overbooked”. Funny how it took you 5 weeks to figure that out. You suck. I’ll never stay there again. BTW… second time this hotel has done this in 3 years to me. Never again.

10

Oleg

21. Juni 2025

·

Aufenthalt für 3 Nächte

Nice hotel overall. Minus a star for staff not following through. Had some items I left in the room, was told twice by 2 different staff someone will get back to me and nothing still.

Nice hotel overall. Minus a star for staff not following through. Had some items I left in the room, was told twice by 2 different staff someone will get back to me and nothing still.

10

Lisa

15. Okt. 2025

·

Aufenthalt für 5 Nächte

Great stay! Service was outstanding!! Highly recommend, convenient to everything.

Great stay! Service was outstanding!! Highly recommend, convenient to everything.

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Lage

Praktisch günstig gelegen, direkt an der I‑95 und eine kurze Fahrt zu den Sehenswürdigkeiten von Mystic und den Casinos. Nicht fußläufig zur Stadt, und einige waren überrascht, dass es etwa 10 Minuten Fahrt dauert, obwohl der Hotelname dies suggeriert.

Ähnliche Gästebewertungen

10

Kelsey

8. Dez. 2024

·

Aufenthalt für eine Nacht

Great property. Only drawback is it is not walkable to anything.

Great property. Only drawback is it is not walkable to anything.

10

Robert

16. Feb. 2025

·

Aufenthalt für eine Nacht

I like the convenience of the proximity to Foxwoods Casino. 15 min drive and your there. At very reasonable price rooms. Rooms are clean and bathrooms are nicely updated.

I like the convenience of the proximity to Foxwoods Casino. 15 min drive and your there. At very reasonable price rooms. Rooms are clean and bathrooms are nicely updated.

8

Isabel

2. Jan. 2023

·

Aufenthalt für 19.358 Nächte

close to Foxwoods at a more reasonable price

close to Foxwoods at a more reasonable price

10

Shannon

25. Mai 2025

·

Aufenthalt für eine Nacht

Location, nice staff.

Location, nice staff.

8

Stella

6. Okt. 2024

·

Aufenthalt für 3 Nächte

Very close to I 95

Very close to I 95

8

Luis

9. Dez. 2024

·

Aufenthalt für 2 Nächte

Beatiful facilities but you need a car to move around

Beatiful facilities but you need a car to move around

10

Cathy

9. Feb. 2025

·

Aufenthalt für eine Nacht

Would stay on this property again! 20 min from mohegan sun

Would stay on this property again! 20 min from mohegan sun

4

Kimberly

21. Apr. 2024

·

Aufenthalt für eine Nacht

Despite saying Mystic in the name the hotel is a 10 min drive away. The walls/adjoining door are so thin you feel like your neighbors are in your room. I heard the woman next door snoring and clearly heard their conversation. The beds are super soft and worn. You sink in so I barely slept. The pros are the staff were wonderful, nice lobby, spacious clean room.

Despite saying Mystic in the name the hotel is a 10 min drive away. The walls/adjoining door are so thin you feel like your neighbors are in your room. I heard the woman next door snoring and clearly heard their conversation. The beds are super soft and worn. You sink in so I barely slept. The pros are the staff were wonderful, nice lobby, spacious clean room.

10

Lisa

15. Okt. 2025

·

Aufenthalt für 5 Nächte

Great stay! Service was outstanding!! Highly recommend, convenient to everything.

Great stay! Service was outstanding!! Highly recommend, convenient to everything.

10

Keri

18. Aug. 2025

·

Aufenthalt für 3 Nächte

The property was well situated between the places I was visiting.

The property was well situated between the places I was visiting.

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Gastronomie

Das hoteleigene Restaurant und die Bar erhalten viel Lob für qualitativ hochwertige Mahlzeiten und ein gutes Frühstücksbuffet, und viele schätzen Starbucks. Zu den Nachteilen gehören hohe Preise, gelegentliche lange Wartezeiten oder Personalmangel sowie begrenzte Öffnungszeiten oder die Einstellung des Frühstücksbuffets an Wochentagen.

Ähnliche Gästebewertungen

10

Michael

7. Aug. 2024

·

Aufenthalt für 2 Nächte

The food downstairs in the the hotel’s restaurant is excellent.

The food downstairs in the the hotel’s restaurant is excellent.

10

Joseph

26. Aug. 2025

·

Aufenthalt für 2 Nächte

Excellent hotel! Love having dining options and Starbucks right inside the hotel. Highly recommend.

Excellent hotel! Love having dining options and Starbucks right inside the hotel. Highly recommend.

10

Lisa

17. Aug. 2025

·

Aufenthalt für 3 Nächte

The room was clean and the staff friendly and helpful. The dining was top notch. We really enjoyed the food.

The room was clean and the staff friendly and helpful. The dining was top notch. We really enjoyed the food.

10

Amanda

9. Okt. 2025

·

Aufenthalt für eine Nacht

Hotel is absolutely gorgeous, rooms are so comfortable and stylish. Restaurant and bar were very enjoyable, perfect ambiance. Front desk was super friendly and accommodating.

Hotel is absolutely gorgeous, rooms are so comfortable and stylish. Restaurant and bar were very enjoyable, perfect ambiance. Front desk was super friendly and accommodating.

10

Kathleen A

5. Nov. 2023

·

Aufenthalt für eine Nacht

More help needed at bar. One person for table and bar serving fir 20 people.

More help needed at bar. One person for table and bar serving fir 20 people.

8

ELIZABETH

7. Aug. 2024

·

Aufenthalt für 3 Nächte

The common areas were very cold. It was summer and the air conditioning was so high as to make it uncomfortable for the customers. Also, menus were not available to see before going into the restaurant. They were neither posted nor available at the front desk. Prices were quite high and it would have been good to see them before sitting down in the restaurant.

The common areas were very cold. It was summer and the air conditioning was so high as to make it uncomfortable for the customers. Also, menus were not available to see before going into the restaurant. They were neither posted nor available at the front desk. Prices were quite high and it would have been good to see them before sitting down in the restaurant.

8

Doug

23. Feb. 2025

·

Aufenthalt für 2 Nächte

As a frequent guest of this hotel, I was disappointed that the breakfast buffet has been discontinued during the week. Overall my stay was good as usual.

As a frequent guest of this hotel, I was disappointed that the breakfast buffet has been discontinued during the week. Overall my stay was good as usual.

10

Suzana

4. Dez. 2024

·

Aufenthalt für eine Nacht

Everything was great. They were very accommodating. We enjoyed the breakfast buffet.

Everything was great. They were very accommodating. We enjoyed the breakfast buffet.

6

Barbara

18. Juli 2025

·

Aufenthalt für 3 Nächte

Restaurant not open for lunch on weekend No where to get anything to eat unless you drive 15 minutes Housekeeping never shows up till 4 in afternoon Felt like a Hampton inn rather than a Marriott spa hotel.

Restaurant not open for lunch on weekend No where to get anything to eat unless you drive 15 minutes Housekeeping never shows up till 4 in afternoon Felt like a Hampton inn rather than a Marriott spa hotel.

10

Meghan

10. März 2025

·

Aufenthalt für eine Nacht

The hotel was clean, staff was helpful, easy check-in, nice pool, and bar/ restaurant was very good.

The hotel was clean, staff was helpful, easy check-in, nice pool, and bar/ restaurant was very good.

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

8

Reto

2. Sept. 2026

·

Aufenthalt für eine Nacht

Alles gut funktioniert und sauber. Nachtessen sehr gut.

Alles gut funktioniert und sauber. Nachtessen sehr gut.

8

Julian

27. Sept. 2026

·

Aufenthalt für eine Nacht

The hotel was conveniently located off the highway. The staff were very friendly and helpful.

The hotel was conveniently located off the highway. The staff were very friendly and helpful.

8

George

1. Sept. 2026

·

Aufenthalt für eine Nacht

For the price of a single night stay we were not thrilled to see a full Starbucks and no accessible grab and go breakfast outside those hours. This aside the staff was friendly, especially the girl who works at the Starbucks and she didn't have change, otherwise I would have tipped her. The room was clean and comfortable - the shower was not great and the bathroom was bare bones.

For the price of a single night stay we were not thrilled to see a full Starbucks and no accessible grab and go breakfast outside those hours. This aside the staff was friendly, especially the girl who works at the Starbucks and she didn't have change, otherwise I would have tipped her. The room was clean and comfortable - the shower was not great and the bathroom was bare bones.

10

Pei I

16. Aug. 2026

·

Aufenthalt für 2 Nächte

房間燈光偏暗，飯店位置優越，下交流道馬上抵達。停車場很大，停車方便。

房間燈光偏暗，飯店位置優越，下交流道馬上抵達。停車場很大，停車方便。

10

Todd

21. Juli 2026

·

Aufenthalt für 3 Nächte

Great hotel and great staff

Great hotel and great staff

Richtlinien der Unterkunft

Hinweise zum Check-in

Alles, was Sie wissen müssen, um problemlos einchecken zu können.

Check-in

Check-out

Check-in ab 16:00

Bis 11:00

Gut zu wissen

Zusätzliche Richtlinien und Informationen zu dieser Unterkunft.

Optionale Extras

Zusätzliche kostenpflichtige Dienstleistungen, die Sie anfragen können.

Haben Sie eine Frage?

Die KI antwortet sofort, auf Basis der Hotelinformationen.

Preise für kommende Reisedaten

Oktober 2026

November 2026

Günstiger

Teurer

Durchschnittl. Preis pro Nacht aus den verfügbaren Tarifen, inkl. Steuern und Gebühren.

Preise in USD für 2 Gäste, täglich aktualisiert.