Name: Best Western Plus North Haven Hotel
Address: 201 Washington Avenue, North Haven, Connecticut 06473-1305, North Haven, Connecticut, USA, North Haven, Connecticut, US
Price range: 100 $–215 $ per night
Rating: 6.6

Was Gäste sagen

Im Clarion Inn loben viele Gäste das freundliche und zuvorkommende Personal sowie die günstige Lage etwas abseits der Autobahn. Allerdings beschreiben einige Bewertungen auch ein älteres, renovierungsbedürftiges Hotel mit wiederkehrenden Problemen hinsichtlich Sauberkeit und Instandhaltung, die den Komfort und das Vertrauen beeinträchtigen.

Geräusche von Zügen hinter dem Hotel und dünne Wände werden häufig von Personen mit leichtem Schlaf erwähnt. Die Einrichtungen sind in ihrem Betrieb und ihrer Pflege uneinheitlich, wobei mehrere Berichte von einem kalten oder trüben Pool, Geräteausfällen und einem geschlossenen Restaurant oder einer Bar vorliegen. Das Frühstück reicht von ausgezeichnet und reichlich bis hin zu schlecht bestückt oder kalt, und die Häufigkeit der Zimmerreinigung variiert trotz angekündigtem täglichem Service. Erwarten Sie einen komfortablen Aufenthalt mit variierender Qualität und potenziellem Lärm.

Leistungen

Reinigung

Zimmer

Dienstleistung

Standort

Gastronomie

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Leistungen

Die Einrichtungen sind uneinheitlich: In zahlreichen Bewertungen wird ein schmutziger oder kalter Pool, gelegentliche Schließungen und begrenzte Handtuchverfügbarkeit erwähnt; das Restaurant/die Bar ist oft geschlossen und einige Geräte (Fitnessgeräte, Aufzüge, Wäscheservice, Eisautomat) waren außer Betrieb.

Reinigung

Die Sauberkeit ist uneinheitlich, wobei wiederholt von muffigen oder schimmeligen Gerüchen, schmutzigen Teppichen und Bädern, Schimmel und schmutzigen Gemeinschaftsbereichen berichtet wird; einige Gäste fanden ihre Zimmer jedoch sauber.

Zimmer

Die Zimmer sind veraltet und variieren im Zustand; mehrere Gäste berichten von dünnen Wänden, häufigen Zuggeräuschen auf der Rückseite und Problemen mit Fernsehern oder der Zimmerausstattung, während die Betten manchmal als komfortabel beschrieben werden.

Dienstleistung

Das Personal ist häufig freundlich und hilfsbereit, aber der Betrieb kann unorganisiert sein mit Wartezeiten beim Check-in, Zimmerverwechslungen, begrenzter Zimmerreinigung und langsamen oder uneinheitlichen Antworten.

Ähnliche Gästebewertungen

4

CORI

29. Juni 2025

·

Aufenthalt am 2 Nächte

One of our rooms wasn’t ready. We didn’t have enough towels for 4 people. They charged my card twice for one room.

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6

Yulio

27. Dez. 2024

·

Aufenthalt am 1 Nacht

I did the reservation using expedia and in the reception the cleck never found my name in the hotel system or the confirmation number. And I have to do a new reservation and paid again

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6

Tracy

28. Juli 2025

·

Aufenthalt am 1 Nacht

We checked in at 10:00 PM right after my brother-in-law, who has the same last name. the staff checking us in didn’t check anyone’s names and got our rooms mixed up, giving me a room with one king bed when I had four people standing right in front of her. I called the front desk before realizing that my BIL had gotten our room (he requested a king but was given two queens). So I called the front desk again to say that we figured it out and we switched rooms. Then at 11:30 PM the front desk called and woke up my entire family, to ask what room my brother in law was in. Ummm, hello??? He’s in the other room, the one that you wrongly gave me. Ridiculous. The property is very outdated. Breakfast was adequate with waffles and lots of juice, but very dry eggs. For the price it was acceptable as there are no great options in the area, but I am still miffed that the front desk gave us the wrong rooms and then woke us up after we told them that we took care of it ourselves.

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4

Julie

9. Nov. 2025

·

Aufenthalt am 14 Nächte

There were several issues with the hotel, most of which were addressed by the owner based on a review I posted on Google. The one chronic problem was housekeeping not checking daily to resupply coffee, TP/tissue, empty trash. Their website states housekeeping checks rooms daily, but they don't, even after I complained. Renovated rooms are nice, staff is polite. Be aware there are busy train tracks behind the hotel that might wake you if you're not normally used to hearing them. Paid for my stay in advance which I regret doing as I was ready to change hotels on day 3.

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8

Cheryl A

23. Mai 2025

·

Aufenthalt am 5 Nächte

Front desk personnel were excellent. Room cleaning frequency - not so much.

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6

Elizabeth

18. März 2025

·

Aufenthalt am 1 Nacht

Rooms were not cleaned in time for check in which is after 3:00. We arrived at 4:30 to check in. Staff were literally hanging around the check in desk while we arrived, told us that they were understaffed and could we come back in at least an hour to check in. I then asked to get a discount on the room because nothing was ready according to them, and the front desk then called a manager over the phone to relay my request, which did not happen. However within 30 seconds of that phone call, the rooms MIRACULOUSLY were cleaned and were released. Both my husband and I felt as if the front desk approach was unprofessional. They in fact stated "it's not our fault that the rooms are cleaned in time". We arrived to our room and it smelled as if it wasn't vacuumed , but my husband was so tired from our travels that he didn't care to make another fuss to change rooms. On a positive note, the bed and bedding were very comfortable.

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10

Adriana

26. Mai 2025

·

Aufenthalt am 1 Nacht

We just wanted a little time away from the kids, dogs, etc. our house only 10 minutes away! It was exactly what we needed! We requested a room away from the elevator, to avoid the noise, they placed us in the back of the hotel. The only thing we barely heard, was the train! Perfect!! Reception at check in and check out was great, room was spotless! Breakfast included was great. The only thing that was not working was 1 of the elevators, but there was another one and only 2 floors in total. Pool and gym were available, not crowded.

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6

Christian

29. Juni 2025

·

Aufenthalt am 2 Nächte

Overall, it was OK. Staff was trying hard but the hotel needs better systems. They gave our room to new guests because the room was in their system as vacant despite us checking in the night before. Keys needed to be reset a couple times at the front desk. Not in a rush to go back but would go back if it was necessary.

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10

Nancy

22. Juni 2025

·

Aufenthalt am 5 Nächte

Check in was a breeze, staff was very accommodating, my room was clean and bed was comfy. Housekeeping came in and replaced towels, soap, etc. quiet room. It was great for the price.

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6

Dennis

31. Jan. 2025

·

Aufenthalt am 4 Nächte

We booked a room with 2 queen beds for 4 nights. The evening of our send night, we had no hot water. We thought the water heater just needed to have time to catch up to the hot water use. The next morning, we still did not have hot water. We reported it to the front desk. We also requested the provide clean towels and empty our garbage. They stated they only service the rooms every three days but would have house keeping provide a "refresh service". They also stated they would report to maintenance the hot water issue. When we returned to the room that evening, still no hot water, no clean towels and the garbage had not been emptied. I went to the front desk and requested clean towels and for the garbage to be emptied. The front desk clerk stated he would be up shortly and address those issues. I informed him that we still did not have hot water. He stated he was aware and maintenance stated they had problems with the water heater for some of the rooms. The front desk clerk then stated he would see if another room was clean and available. He moved us to another room. This room was smaller, double beds, not queen sized beds, no table, smaller refrigerator. We reserved and paid for the larger room, were moved to a smaller room and were without hot water for 24 hours. We were still charged full price for the smaller room and lack of hot water for 24 hours.

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War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Standort

Günstig gelegen an der I 91 und in der Nähe von Quinnipiac und Restaurants; Zimmer auf der Rückseite des Hotels können häufig Zuggeräuschen ausgesetzt sein.

Gastronomie

Das Feedback zum Frühstück ist uneinheitlich und reicht von ausgezeichneter Vielfalt bis hin zu schlecht bestückten oder kalten Speisen; das hoteleigene Restaurant oder die Bar ist manchmal geschlossen oder hat eingeschränkte Öffnungszeiten.

Monat	Durchschnittspreis
Januar	103 $
Februar	101 $
März	101 $
April	101 $
Mai	129 $
Juni	125 $
Juli	117 $
August	122 $
September	117 $
Oktober	132 $
November	118 $
Dezember	101 $

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
		1	2	3	4	5
6	7	8	9 $115	10 $119	11 $136	12 $128
13 $115	14 $113	15 $114	16 $114	17 $126	18 $147	19 $161
20 $124	21 $117	22 $119	23 $124	24 $126	25 $175	26 $177
27 $111	28 $111	29 $111	30 $105

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
				1 $112	2	3
4 $127	5 $115	6 $108	7 $117	8 $117	9 $215	10 $199
11 $100	12 $104	13 $107	14 $108	15 $117	16 $170	17 $164
18 $107	19 $102	20 $111	21 $110	22 $116	23 $155	24 $157
25 $100	26 $108	27 $113	28 $109	29 $111	30 $123	31 $117

Best Western Plus North Haven Hotel

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