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Pier House Resort & Spa

387 US$

/ noche

Promedio para octubre

Pier House Resort & Spa - Image 1

Pier House Resort & Spa - Habitación

Pier House Resort & Spa - Habitación

Pier House Resort & Spa - Vistas desde la habitación

Pier House Resort & Spa - Recepción

Precios para Pier House Resort & Spa

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387 US$

/ noche

Promedio para octubre

Precios medios mensuales

En Pier House Resort & Spa, los precios por noche son de 294 US$ de media en el mes más barato (agosto) y de 801 US$ en el mes más caro (febrero), según los últimos 12 meses.

Precio medio por noche en Pier House Resort & Spa por mes, últimos 12 meses (USD)
Mes	Precio medio
enero	691 US$
febrero	801 US$
marzo	716 US$
abril	631 US$
mayo	519 US$
junio	362 US$
julio	364 US$
agosto	294 US$
septiembre	329 US$
octubre	387 US$
noviembre	430 US$
diciembre	506 US$

Más caro: febrero (aprox. 801 US$)

Más barato: agosto (aprox. 294 US$)

Acerca de esta propiedad

Relájate en el spa completo, que ofrece masajes, tratamientos corporales y tratamientos faciales. Tras un día de sol en la playa privada, diviértete con instalaciones recreativas como un centro de bienestar y una piscina al aire libre. Enco...

Servicios

Relájate en el spa completo, que ofrece masajes, tratamientos corporales y tratamientos faciales. Tras un día de sol en la playa privada, diviértete con instalaciones recreativas como un centro de bienestar y una piscina al aire libre. Encontrarás también servicios de conserjería, una peluquería y servicio de celebración de bodas.

Servicios empresariales

Tendrás un centro de negocios, check-in exprés y check-out exprés a tu disposición. ¿Estás organizando un evento en Cayo Hueso? En este complejo turístico tienes a tu disposición 242 metros cuadrados de espacio con zona para conferencias y 2 salas de reuniones. Hay un aparcamiento sin asistencia (de pago) disponible.

Comida

Prueba deliciosos platos sin moverte de este complejo turístico, que cuenta con un restaurante y ofrece servicio de habitaciones con horario limitado. Relájate con un refresco en el bar en la playa, en el bar junto a la piscina o en uno de los 2 bares con salón. Se ofrece un desayuno completo todos los días de 08:00 a 11:30 con un coste adicional.

Habitaciones

Te sentirás como en tu propia casa en cualquiera de las 142 habitaciones con decoraciones diferentes, equipadas con frigorífico y televisión de pantalla plana. Para los momentos de ocio, tienes una por satélite. El baño privado con ducha está provisto de artículos de higiene personal de diseño y secadores de pelo. Entre las comodidades, se incluyen caja fuerte, escritorio y teléfono.

Ubicación

Si te alojas en Pier House Resort & Spa, disfrutarás de una céntrica ubicación en Cayo Hueso, a pocos pasos de Mallory Square y Waterfront Playhouse. Además, este complejo de playa se encuentra a 0,3 km de Museo de los Naufragios de Cayo Hueso y a 0,3 km de Museum of Art & History at the Custom House.

Qué hay cerca

Duval Street(0.1 millas)
Mallory Dock(0.1 millas)
Mallory Square(0.1 millas)
Waterfront Playhouse(0.1 millas)
Museo de los Naufragios de Cayo Hueso(0.1 millas)
Sloppy Joe's Bar(0.1 millas)
Playas de los cayos de Florida(0.2 millas)
Museum of Art & History at the Custom House(0.2 millas)
Audubon House and Tropical Gardens(0.2 millas)
Roy John-Karl Gallery(0.2 millas)
Papa's Pilar Rum Distillery Hemingway Rum Company(0.2 millas)
Curry Mansion Museum(0.2 millas)
Key West Bight Marina(0.3 millas)
Hellings House Museum(0.3 millas)
Red Barn Theater(0.3 millas)
Cayo Hueso, Florida (EYW-Key West Intl.)(4.1 millas)
Aeropuerto Internacional de Miami (MIA)(161.2 millas)
Miami, Florida (MPB-Base de hidroaviones pública)(165.5 millas)
Miami, FL (OPF-Opa Locka Executive)(169 millas)

Aparcamiento
Restaurante
Piscina
Centro de negocios
Servicio de aparcacoches
Servicio de tintorería

Ubicación

One Duval Street, Cayo Hueso, Florida, Estados Unidos

Duval Street (0.1 millas)

Mallory Dock (0.1 millas)

Mallory Square (0.1 millas)

Waterfront Playhouse (0.1 millas)

Museo de los Naufragios de Cayo Hueso (0.1 millas)

Sloppy Joe's Bar (0.1 millas)

Más información sobre la ubicación

Reseñas de los huéspedes sobre Pier House Resort & Spa

8.7

Fabuloso

Basado en 1360 comentarios verificados

¿Quién se queda aquí?

Trabajo

1%

Pareja

59%

Familia

24%

Grupo

12%

Solo/a

1%

Opiniones de los huéspedes

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Los viajeros describen Pier House Resort & Spa como una propiedad frente al mar y céntrica, con personal amable, una pequeña playa privada y bares animados, que ofrece fácil acceso a Duval Street a la vez que proporciona un oasis más tranquilo en sus instalaciones.

Más información

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

¿Te ha sido útil?

Opiniones de los huéspedes

Los viajeros describen Pier House Resort & Spa como una propiedad frente al mar y céntrica, con personal amable, una pequeña playa privada y bares animados, que ofrece fácil acceso a Duval Street a la vez que proporciona un oasis más tranquilo en sus instalaciones.

Muchos destacan los jardines bien cuidados, la oferta gastronómica y el spa en las instalaciones, así como las pintorescas vistas al mar. Las principales desventajas mencionadas incluyen habitaciones anticuadas, problemas de mantenimiento ocasionales y habitaciones ruidosas o mal ubicadas, además de algas o problemas de limpieza alrededor de la playa, la piscina o el jacuzzi. Varios huéspedes mencionan altos costos de resort y estacionamiento, áreas de piscina y playa pequeñas, y horarios de cierre tempranos del jacuzzi. Espere una base conveniente y animada con comodidades de resort y algunas concesiones en cuanto a antiguedad y valor.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Instalaciones

La playa privada, la piscina, el bar de playa y los restaurantes en las instalaciones son grandes atractivos; el spa recibe elogios generalizados. Las desventajas observadas en las opiniones incluyen una playa/piscina pequeña, limpieza de algas, cierre temprano del jacuzzi, personal inconsistente en la playa/piscina, un gimnasio limitado y tarifas adicionales de resort/estacionamiento.

Reseñas de huéspedes relacionadas

8

Barbara Raye

31 oct 2024

·

Se alojó 4 noches

Enjoyed the stay. Pool was night. Beach area is quit small. Staff was very nice and helpful. Majority of the activities and attractions are within walking distance. Maybe slightly overpriced but most things in this area are.

Enjoyed the stay. Pool was night. Beach area is quit small. Staff was very nice and helpful. Majority of the activities and attractions are within walking distance. Maybe slightly overpriced but most things in this area are.

8

Christopher

7 ago 2025

·

Se alojó 5 noches

Nice property with good beach bar and friendly staff!

Nice property with good beach bar and friendly staff!

10

Kristina

14 feb 2024

·

Se alojó 7 noches

For a larger spa hotel experience while still being in Old Town Key West, the Pier House can't be beat. They keep their small private beach fairly clear of seaweed, which is awesome. Pool in the winter was nicely heated. Great dining with a water view. Housekeepers were unobtrusive and did a great job. We really enjoyed our stay. Top thing I'd change: personally I don't care for Molton Brown toiletries because their fragrances trigger allergic reaction for me.

For a larger spa hotel experience while still being in Old Town Key West, the Pier House can't be beat. They keep their small private beach fairly clear of seaweed, which is awesome. Pool in the winter was nicely heated. Great dining with a water view. Housekeepers were unobtrusive and did a great job. We really enjoyed our stay. Top thing I'd change: personally I don't care for Molton Brown toiletries because their fragrances trigger allergic reaction for me.

6

Yanet

2 jun 2025

·

Se alojó 4 noches

Need clean the beach please

Need clean the beach please

6

Casey

26 nov 2024

·

Se alojó 5 noches

Location is the biggest pro. Staff kicked our group out of the hot tub citing a rule that it closed at dusk. Odd restriction of an amenity. Service at chart room bar was so slow we just passed on it. Seaweed was never cleared off the small beach so it was not the best views or water access. It was overall ok not great.

Location is the biggest pro. Staff kicked our group out of the hot tub citing a rule that it closed at dusk. Odd restriction of an amenity. Service at chart room bar was so slow we just passed on it. Seaweed was never cleared off the small beach so it was not the best views or water access. It was overall ok not great.

8

Fergal

27 mar 2025

·

Se alojó 3 noches

I had a very pleasant stay at this hotel. The property is well-maintained and the front desk staff were exceptionally friendly, particularly Levi, who provided some excellent local recommendations. The rooms were very comfortable, and the food in the restaurant was of a high standard. My only criticism would be that the fitness room is poorly equipped and could benefit from additional facilities

I had a very pleasant stay at this hotel. The property is well-maintained and the front desk staff were exceptionally friendly, particularly Levi, who provided some excellent local recommendations. The rooms were very comfortable, and the food in the restaurant was of a high standard. My only criticism would be that the fitness room is poorly equipped and could benefit from additional facilities

10

Teresa

20 jul 2025

·

Se alojó 4 noches

Loved this property! We have stayed at multiple properties in Key West and the amenities at this one are amazing. Especially, the private beach!

Loved this property! We have stayed at multiple properties in Key West and the amenities at this one are amazing. Especially, the private beach!

10

Charles

3 jun 2025

·

Se alojó 4 noches

Front desk staff was very helpful. They really made a difference. Specious, quite and well appointed room. Amenities include a beach and pool, a bar, with food service and beachside service, nice restaurant, parking. Great location. Everything is nearby. We didn't need a car.

Front desk staff was very helpful. They really made a difference. Specious, quite and well appointed room. Amenities include a beach and pool, a bar, with food service and beachside service, nice restaurant, parking. Great location. Everything is nearby. We didn't need a car.

10

Amber

20 jul 2025

·

Se alojó 3 noches

Views were amazing! Walkable to everything and Fury rental stations right outside if you want a golf cart or scooter. Drinks were great at the bar. Private beach was perfect!

Views were amazing! Walkable to everything and Fury rental stations right outside if you want a golf cart or scooter. Drinks were great at the bar. Private beach was perfect!

8

Nancy

30 dic 2024

·

Se alojó 3 noches

Very expensive but a great location. The pool and hot tub closed at dusk.

Very expensive but a great location. The pool and hot tub closed at dusk.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Limpieza

Muchos describen habitaciones limpias y jardines bien cuidados, pero las opiniones son variadas debido a problemas recurrentes: plagas (cucarachas), falta de limpieza o ropa de cama arenosa, y mantenimiento inconsistente de las áreas comunes, la playa, la piscina o el jacuzzi.

Reseñas de huéspedes relacionadas

4

Francis C

16 dic 2024

·

Se alojó 3 noches

Shower was not cleaned properly (mold) when we arrived. Bed was broken and so loud we got zero sleep until they repaired it the next day.

Shower was not cleaned properly (mold) when we arrived. Bed was broken and so loud we got zero sleep until they repaired it the next day.

4

Kelley J

30 may 2025

·

Se alojó 4 noches

A Disappointing Experience That Fell Short of Expectations After reading several positive reviews, I arrived at the resort with high expectations, but unfortunately, my experience didn’t quite match the praise. On the first day, I headed to the pool area, only to find most of the lounge chairs covered with towels but very few guests actually using them. It was difficult to find a towel, and despite several visits from the waiter to nearby areas, I was overlooked. A similar situation occurred on my return visit, with no pool attendant in sight. After about 30 minutes, I was finally able to locate a staff member who helped me get settled. Once there, I noticed that the palm trees appeared poorly maintained, with dead branches hanging precariously—something that could pose a safety risk. While I appreciated the charm of the roaming roosters, it would have been nice if the grounds were cleaned more frequently to address the mess they leave behind. The biggest letdown, however, was the condition of the pool itself. The bottom was visibly dirty, with large patches of debris, and the pool clock wasn’t functioning—suggesting that upkeep of the area might not be a priority. Overall, while the resort has potential, the lack of attention to detail and maintenance significantly impacted my stay.

A Disappointing Experience That Fell Short of Expectations After reading several positive reviews, I arrived at the resort with high expectations, but unfortunately, my experience didn’t quite match the praise. On the first day, I headed to the pool area, only to find most of the lounge chairs covered with towels but very few guests actually using them. It was difficult to find a towel, and despite several visits from the waiter to nearby areas, I was overlooked. A similar situation occurred on my return visit, with no pool attendant in sight. After about 30 minutes, I was finally able to locate a staff member who helped me get settled. Once there, I noticed that the palm trees appeared poorly maintained, with dead branches hanging precariously—something that could pose a safety risk. While I appreciated the charm of the roaming roosters, it would have been nice if the grounds were cleaned more frequently to address the mess they leave behind. The biggest letdown, however, was the condition of the pool itself. The bottom was visibly dirty, with large patches of debris, and the pool clock wasn’t functioning—suggesting that upkeep of the area might not be a priority. Overall, while the resort has potential, the lack of attention to detail and maintenance significantly impacted my stay.

4

Caitlin

2 abr 2024

·

Se alojó 4 noches

Nice place but a cockroach in the room is not cool!!! I know it’s Florida but still way too much money for that!!!

Nice place but a cockroach in the room is not cool!!! I know it’s Florida but still way too much money for that!!!

4

bryan

23 jul 2023

·

Se alojó 3 noches

The room had large cockroaches and the AC wouldn't get cool so we were miserably hot at night. I asked the front desk about the AC and she stated that if it got any cooler then it would freeze up the unit. I had to request house keeping several times because they never came to clean the room. The resort was a perfect location but not worth the money!

The room had large cockroaches and the AC wouldn't get cool so we were miserably hot at night. I asked the front desk about the AC and she stated that if it got any cooler then it would freeze up the unit. I had to request house keeping several times because they never came to clean the room. The resort was a perfect location but not worth the money!

2

Jennifer

25 jul 2025

·

Se alojó 5 noches

I will never stay here again. We checked in, got unpacked and then a large cockroach went across our room. We tried to get it and couldnt. Called down to the front desk and they moved us rooms. Inside the main building, the new room was much smaller. Bathroom on our crusise ship was larger than this one. The room was old and run down. Bathroom shower leaked constantly. We checked out the next day and moved hotels. Just when we though that was over days later I see they are still charging us resort and room fees. Had to go back and tell them we checked out and to stop charging us. Will not ever recommend this hotel. We paid alot and didnt get any of it back.

I will never stay here again. We checked in, got unpacked and then a large cockroach went across our room. We tried to get it and couldnt. Called down to the front desk and they moved us rooms. Inside the main building, the new room was much smaller. Bathroom on our crusise ship was larger than this one. The room was old and run down. Bathroom shower leaked constantly. We checked out the next day and moved hotels. Just when we though that was over days later I see they are still charging us resort and room fees. Had to go back and tell them we checked out and to stop charging us. Will not ever recommend this hotel. We paid alot and didnt get any of it back.

4

LeAnna

17 dic 2024

·

Se alojó 4 noches

The location was convenient, rooms were OK. Hot tub was disgusting! My cousin and I go on a trip every year and always chose a place with a hot tub. I notified the front desk on three different occasions that the hot tub needed servicing and it never happened.

The location was convenient, rooms were OK. Hot tub was disgusting! My cousin and I go on a trip every year and always chose a place with a hot tub. I notified the front desk on three different occasions that the hot tub needed servicing and it never happened.

10

Nikki

14 ago 2025

·

Se alojó 3 noches

We stayed at the pier house on the “off” season and just loved it. It was super cute, super clean rooms and grounds. The A/C was cold as was the fridge in our room. if I had to find something to complain about it would have to be the lighting in the bathroom was not the best- hard to do makeup in there- not a deal breaker at all. Loved the resort really close to all the bars and stores on Duval and then also close to the Piers if you plan any excursions.

We stayed at the pier house on the “off” season and just loved it. It was super cute, super clean rooms and grounds. The A/C was cold as was the fridge in our room. if I had to find something to complain about it would have to be the lighting in the bathroom was not the best- hard to do makeup in there- not a deal breaker at all. Loved the resort really close to all the bars and stores on Duval and then also close to the Piers if you plan any excursions.

10

Ana

14 nov 2025

·

Se alojó 1 noche

Drove down to Key West for the day and decided to stay overnight. The room was clean and the bed was very comfortable. The staff was friendly.

Drove down to Key West for the day and decided to stay overnight. The room was clean and the bed was very comfortable. The staff was friendly.

8

Don

8 ago 2024

·

Se alojó 5 noches

Had issues with cockroaches as big as a half dollar in my room in the middle of the night. If my wife knew this she would have requested we leave immediately. The staff acted like it was nothing

Had issues with cockroaches as big as a half dollar in my room in the middle of the night. If my wife knew this she would have requested we leave immediately. The staff acted like it was nothing

6

Jennifer

18 ago 2025

·

Se alojó 3 noches

The bathroom was very nice. The rest of the room was just ok. The common hallway had trash on the floor for the entire weekend. Nobody swept the floor at all. For the money you pay there are better hotels.

The bathroom was very nice. The rest of the room was just ok. The common hallway had trash on the floor for the entire weekend. Nobody swept the floor at all. For the money you pay there are better hotels.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Habitaciones

Las habitaciones son generalmente cómodas, con algunas opciones frente al mar que ofrecen vistas excepcionales, pero muchos señalan una decoración anticuada, balcones pequeños o incómodos, camas duras o ruidosas y un A/C ruidoso o que no funciona correctamente; la ubicación de la habitación afecta en gran medida el ruido y las vistas. Algunos informan de una conexión Wi-Fi débil en ciertos edificios y falta de ascensores.

Reseñas de huéspedes relacionadas

8

Jerry

4 feb 2025

·

Se alojó 2 noches

Excellent location to shopping and dining! Just a few feet from everything! There was one small pool and a hot tub nearby. The food at the bar was good. We had an avocado chicken sandwich and a slice of key lime pie. Beds were comfortable. Rooms were quiet. We upgraded to an ocean view in hopes to sit on the balcony and sip coffee in the mornings. The balcony was so small with oversized chairs that my 6’2 husband had to put part of the chair inside the room and part in the balcony so that he would fit on the balcony without his knees being jammed against the railing. The railing also obscured the view. We paid quite a bit extra for this amenity so that is the reason for one star taken away. Other than that it was a nice stay!

Excellent location to shopping and dining! Just a few feet from everything! There was one small pool and a hot tub nearby. The food at the bar was good. We had an avocado chicken sandwich and a slice of key lime pie. Beds were comfortable. Rooms were quiet. We upgraded to an ocean view in hopes to sit on the balcony and sip coffee in the mornings. The balcony was so small with oversized chairs that my 6’2 husband had to put part of the chair inside the room and part in the balcony so that he would fit on the balcony without his knees being jammed against the railing. The railing also obscured the view. We paid quite a bit extra for this amenity so that is the reason for one star taken away. Other than that it was a nice stay!

4

Juan Antonio

25 jul 2025

·

Se alojó 2 noches

We could not sleep due to the noise from the smoke detector and the air conditioning unit. We reported it, but nothing was not done until we reported it again in the morning. It was deceptively offered as an upgrade. That is ridiculous for the amount you charge. Please, get real! We are not planning to stay at Pier House again.

We could not sleep due to the noise from the smoke detector and the air conditioning unit. We reported it, but nothing was not done until we reported it again in the morning. It was deceptively offered as an upgrade. That is ridiculous for the amount you charge. Please, get real! We are not planning to stay at Pier House again.

6

alexander

28 feb 2025

·

Se alojó 3 noches

Rented a room with ocean view. It was not.[Gulf view] it was like being in a theather sitting behind a person with a big hat. We could see to the left or right not center. Thats what I paid for.Total view. And no microwave??? Had to ask for one.Balcony pic. shows room for movement. actually, it was like sitting in a crowded resturant squeeziing to get by.

Rented a room with ocean view. It was not.[Gulf view] it was like being in a theather sitting behind a person with a big hat. We could see to the left or right not center. Thats what I paid for.Total view. And no microwave??? Had to ask for one.Balcony pic. shows room for movement. actually, it was like sitting in a crowded resturant squeeziing to get by.

8

Marilyn

24 may 2025

·

Se alojó 1 noche

Good but my room was near an ice machine and was noisy.

Good but my room was near an ice machine and was noisy.

8

Meilanie

17 ago 2025

·

Se alojó 2 noches

Cons: Bed was very hard, no elevator for the building we were in, 1 beach attendant (where the snorkel stuff is) was very rude, breakfast options weren’t the greatest and you could only get entree’s in the price. Pros: Front desk staff was very friendly and helpful, the beach and pool area was very clean with a beautiful sunset view, convenient to any shopping and restaurants, our room’s location had a quiet area to sit in the balcony (surrounded by trees & not many people walking past)

Cons: Bed was very hard, no elevator for the building we were in, 1 beach attendant (where the snorkel stuff is) was very rude, breakfast options weren’t the greatest and you could only get entree’s in the price. Pros: Front desk staff was very friendly and helpful, the beach and pool area was very clean with a beautiful sunset view, convenient to any shopping and restaurants, our room’s location had a quiet area to sit in the balcony (surrounded by trees & not many people walking past)

6

WAEL

4 mar 2025

·

Se alojó 4 noches

The location of this hotel is amazing, very clean. Traditional rooms are average nothing special about it. TerribleTerrible Wi-Fi. You could only get YFI in the lobby. You won’t be able to connect from your room. And I have addressed the issues with the front desk, but with no success. But other than that, it’s a good place to be at. Everybody friendly. And fairly clean place.. the restaurant is spot on.

The location of this hotel is amazing, very clean. Traditional rooms are average nothing special about it. TerribleTerrible Wi-Fi. You could only get YFI in the lobby. You won’t be able to connect from your room. And I have addressed the issues with the front desk, but with no success. But other than that, it’s a good place to be at. Everybody friendly. And fairly clean place.. the restaurant is spot on.

10

Nicole

5 dic 2023

·

Se alojó 5 noches

We really enjoyed our stay at Pier House Resort & Spa! The location was perfect. We could walk to many shops and restaurants. The view from our oceanfront king room was wonderful!

We really enjoyed our stay at Pier House Resort & Spa! The location was perfect. We could walk to many shops and restaurants. The view from our oceanfront king room was wonderful!

8

Carol

12 ago 2025

·

Se alojó 2 noches

Property is very nice and well maintained. We stayed in a double queen room with a lanai. To our disappointment it was very small. There were two of us and there was no room to move around. The bathroom is small also no room to put your toiletries around the sink. For the price of the room it was not worth it. The location is great.

Property is very nice and well maintained. We stayed in a double queen room with a lanai. To our disappointment it was very small. There were two of us and there was no room to move around. The bathroom is small also no room to put your toiletries around the sink. For the price of the room it was not worth it. The location is great.

10

Richard

23 abr 2024

·

Se alojó 4 noches

Very nice resort. The spa was where we stayed. no elevator, poor wifi, carpet worn in halls.

Very nice resort. The spa was where we stayed. no elevator, poor wifi, carpet worn in halls.

8

Carolyn

10 feb 2025

·

Se alojó 3 noches

Overall a great experience. We loved the beach and pool areas. The waiter at the pool was amazing. The food at the restaurant was excellent. The outdoor bar very nice with large tvs. Our room was very nice and appeared to be recently updated. We had a room with a lanai and ours overlooked the pool and we could even see a bit of the ocean which we didn’t expect. Only negatives were the beds were a little too firm for my liking, and our room was near an elevator and it got noisy at night.

Overall a great experience. We loved the beach and pool areas. The waiter at the pool was amazing. The food at the restaurant was excellent. The outdoor bar very nice with large tvs. Our room was very nice and appeared to be recently updated. We had a room with a lanai and ours overlooked the pool and we could even see a bit of the ocean which we didn’t expect. Only negatives were the beds were a little too firm for my liking, and our room was near an elevator and it got noisy at night.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Servicio

El servicio es ampliamente descrito como amable y servicial en todo el resort, con muchos elogios al personal de recepción, conserjería y playa/piscina. Sin embargo, las quejas repetidas citan ocasionales descortesías, servicio lento o inconsistente en la piscina/playa, disputas de facturación o mejoras, y ayuda limitada con el equipaje.

Reseñas de huéspedes relacionadas

10

Joseph M

20 jul 2025

·

Se alojó 3 noches

Jocko was the best Beach, pool side server. He was pleasant and entertaining, as well as extremely friendly.

Jocko was the best Beach, pool side server. He was pleasant and entertaining, as well as extremely friendly.

8

Henrique

10 oct 2025

·

Se alojó 2 noches

Nice room, very organized and clean. Pillow could be better for the price. Expensive food in the hotel, and also for drinking. But good quality. Usually nice staff but be careful on the front desk. If Colleen is taking care of you, pay attention! She’s rude and doesn’t care about the guests satisfaction.

Nice room, very organized and clean. Pillow could be better for the price. Expensive food in the hotel, and also for drinking. But good quality. Usually nice staff but be careful on the front desk. If Colleen is taking care of you, pay attention! She’s rude and doesn’t care about the guests satisfaction.

8

Heather

8 jul 2025

·

Se alojó 4 noches

First impression was not good. We were checked in by Levi who doesn’t appear to like his job. We asked for a high floor and was told no even though Colleen told me over the phone that she would put in for us to get a high floor. He put us on the first floor and when we got to our room, we noticed the sliding door didn’t lock. The front part did lock; however, the rear did not. Levi did end up moving us to the 2nd floor; however, when we came back down and told him thank you, he said “nothing was wrong with the lock in your room” he made it seem like we were lying; however, he only checked the front of the slider not the back. Nobody wants a room on the first floor that doesn’t lock. After that, things did get better. The property is clean. This is not modern, so if you are looking for modern, this probably isn’t for you. It is more beachy. The concierge Lee is SUPER friendly and VERY helpful. He was able to tell us all about tours and golf carts and even book them for us. He knows a LOT about the area and made it so easy to find all the fun things to do. I would stay here again! 4 star instead of 5 because of the first impression as it sets the tone for the stay!

First impression was not good. We were checked in by Levi who doesn’t appear to like his job. We asked for a high floor and was told no even though Colleen told me over the phone that she would put in for us to get a high floor. He put us on the first floor and when we got to our room, we noticed the sliding door didn’t lock. The front part did lock; however, the rear did not. Levi did end up moving us to the 2nd floor; however, when we came back down and told him thank you, he said “nothing was wrong with the lock in your room” he made it seem like we were lying; however, he only checked the front of the slider not the back. Nobody wants a room on the first floor that doesn’t lock. After that, things did get better. The property is clean. This is not modern, so if you are looking for modern, this probably isn’t for you. It is more beachy. The concierge Lee is SUPER friendly and VERY helpful. He was able to tell us all about tours and golf carts and even book them for us. He knows a LOT about the area and made it so easy to find all the fun things to do. I would stay here again! 4 star instead of 5 because of the first impression as it sets the tone for the stay!

8

Clifford

5 jul 2024

·

Se alojó 4 noches

We stay here every year. This year seemed a little off. It took a long time for the waitress to get our orders at the pool. Several times we just went and ordered ourselves. The prices have increased significantly but the service was not there this time.

We stay here every year. This year seemed a little off. It took a long time for the waitress to get our orders at the pool. Several times we just went and ordered ourselves. The prices have increased significantly but the service was not there this time.

10

Douglas Allen

29 jun 2025

·

Se alojó 3 noches

Very well maintained and great staff and service!!!

Very well maintained and great staff and service!!!

10

William

23 may 2025

·

Se alojó 4 noches

Overall quality of the resort and its location were excellent. Staff were extremely friendly and helpful. Lee the concierge was great. Also a young man at check-in desk whose name we unfortunately didn’t get was wonderful. Our second time staying here, and we’re looking forward to returning.

Overall quality of the resort and its location were excellent. Staff were extremely friendly and helpful. Lee the concierge was great. Also a young man at check-in desk whose name we unfortunately didn’t get was wonderful. Our second time staying here, and we’re looking forward to returning.

10

Mark

21 may 2025

·

Se alojó 5 noches

We had a wonderful time at the Pier House. The rooms were comfortable and clean. The grounds were beautiful and the private beach was a great place to relax. The staff was very friendly and accommodating.

We had a wonderful time at the Pier House. The rooms were comfortable and clean. The grounds were beautiful and the private beach was a great place to relax. The staff was very friendly and accommodating.

8

Meilanie

17 ago 2025

·

Se alojó 2 noches

Cons: Bed was very hard, no elevator for the building we were in, 1 beach attendant (where the snorkel stuff is) was very rude, breakfast options weren’t the greatest and you could only get entree’s in the price. Pros: Front desk staff was very friendly and helpful, the beach and pool area was very clean with a beautiful sunset view, convenient to any shopping and restaurants, our room’s location had a quiet area to sit in the balcony (surrounded by trees & not many people walking past)

Cons: Bed was very hard, no elevator for the building we were in, 1 beach attendant (where the snorkel stuff is) was very rude, breakfast options weren’t the greatest and you could only get entree’s in the price. Pros: Front desk staff was very friendly and helpful, the beach and pool area was very clean with a beautiful sunset view, convenient to any shopping and restaurants, our room’s location had a quiet area to sit in the balcony (surrounded by trees & not many people walking past)

4

maria

3 ago 2025

·

Se alojó 3 noches

Property was in the heart of the action, that was the good thing. But upon checking we were informed that our room required maintenance and they’d given us an upgrade. Which of course was not the case. We’re downgraded from a junior suite to a traditional room. Spoke with several people who stated someone would address our issues.. but no one did

Property was in the heart of the action, that was the good thing. But upon checking we were informed that our room required maintenance and they’d given us an upgrade. Which of course was not the case. We’re downgraded from a junior suite to a traditional room. Spoke with several people who stated someone would address our issues.. but no one did

6

brian

5 oct 2024

·

Se alojó 4 noches

Overpriced for quality of property. Get dinged for every fee imaginable. Staff and mgt not on same page. Ask ataff question, ask mgt and get diff answer. Accounting system is in shambles for tracking room expenses.

Overpriced for quality of property. Get dinged for every fee imaginable. Staff and mgt not on same page. Ask ataff question, ask mgt and get diff answer. Accounting system is in shambles for tracking room expenses.

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

Ubicación

Ubicación excepcional y transitable en el extremo tranquilo de Duval Street, cerca de Mallory Square y los muelles; la mayoría de las atracciones, restaurantes y excursiones se encuentran a poca distancia. Muchos encontraron que la propiedad en sí era tranquila a pesar de su ubicación céntrica.

Reseñas de huéspedes relacionadas

10

Yasir

7 abr 2025

·

Se alojó 3 noches

Great location

Great location

10

cary

19 sept 2024

·

Se alojó 3 noches

Very convenient to everything

Very convenient to everything

10

Kathleen Marie

30 nov 2024

·

Se alojó 3 noches

Love this place! Location and property is excellent.

Love this place! Location and property is excellent.

10

Pam

9 ago 2025

·

Se alojó 8 noches

Even though the area nearby was busy, the hotel complex was quiet. It was like an oasis! The grounds are beautiful. It’s a perfect location. I’d love to go back.

Even though the area nearby was busy, the hotel complex was quiet. It was like an oasis! The grounds are beautiful. It’s a perfect location. I’d love to go back.

10

Jack

5 jul 2025

·

Se alojó 3 noches

The hotel was great and close to everything

The hotel was great and close to everything

10

Peter

11 abr 2025

·

Se alojó 3 noches

Clean, ideal location, right next to Mallory Square, tranquil tropical setting, Friendly, helpful, attentive staff, lots of parking, 10 minute walk to most boat excursions. Very good food, bar on the small, sandy beach is great. LOVED this place, much better than others we stayed at while in Key West!

Clean, ideal location, right next to Mallory Square, tranquil tropical setting, Friendly, helpful, attentive staff, lots of parking, 10 minute walk to most boat excursions. Very good food, bar on the small, sandy beach is great. LOVED this place, much better than others we stayed at while in Key West!

10

Michael

2 nov 2024

·

Se alojó 4 noches

Best location to stay and enjoy the Island, from dining to drinking to quiet sunset at Mallory Square.

Best location to stay and enjoy the Island, from dining to drinking to quiet sunset at Mallory Square.

10

David

17 may 2025

·

Se alojó 6 noches

The pier house is always a great choice while in Key West because of the private beach. The pier house is conveniently located next to the duval Street, where all the action is.

The pier house is always a great choice while in Key West because of the private beach. The pier house is conveniently located next to the duval Street, where all the action is.

10

Jason

29 dic 2024

·

Se alojó 5 noches

Perfect location for exploring Key West

Perfect location for exploring Key West

10

Bryan

30 abr 2025

·

Se alojó 4 noches

Excellent location and views

Excellent location and views

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

Comida

La oferta gastronómica en las instalaciones (incluidos One Duval, el bar de playa y el Chart Room) recibe elogios frecuentes por su comida sabrosa y su servicio conveniente. Los precios a menudo se describen como altos y algunos huéspedes encontraron las opciones de desayuno limitadas o la facturación inconsistente.

Reseñas de huéspedes relacionadas

8

Christopher

7 ago 2025

·

Se alojó 5 noches

Nice property with good beach bar and friendly staff!

Nice property with good beach bar and friendly staff!

10

Linda

9 jul 2025

·

Se alojó 4 noches

We loved it! Snorkeled at the hotel beach everyday. Ate at the beach restaurant regularly (and drank!!) went to chart room, pool etc. all were fantastic. Ocean front room - very nice and great view.

We loved it! Snorkeled at the hotel beach everyday. Ate at the beach restaurant regularly (and drank!!) went to chart room, pool etc. all were fantastic. Ocean front room - very nice and great view.

6

Greg

28 ago 2025

·

Se alojó 4 noches

They say they upgraded us when we checked in, they stuck us in a room next to the bar which was loud until about 1 in the morning. The facilities were nice and close to everything. Be careful with your bill because they overcharge us everyday on our breakfast and lunch bill.

They say they upgraded us when we checked in, they stuck us in a room next to the bar which was loud until about 1 in the morning. The facilities were nice and close to everything. Be careful with your bill because they overcharge us everyday on our breakfast and lunch bill.

10

Ailin

23 jul 2025

·

Se alojó 3 noches

Beautiful and very convenient to Duval and many restaurants and attractions. Great for families and couples. Sandy, large private beach and great sized pool. Food was excellent but overpriced. Highly recommend and will return again!

Beautiful and very convenient to Duval and many restaurants and attractions. Great for families and couples. Sandy, large private beach and great sized pool. Food was excellent but overpriced. Highly recommend and will return again!

8

Meilanie

17 ago 2025

·

Se alojó 2 noches

Cons: Bed was very hard, no elevator for the building we were in, 1 beach attendant (where the snorkel stuff is) was very rude, breakfast options weren’t the greatest and you could only get entree’s in the price. Pros: Front desk staff was very friendly and helpful, the beach and pool area was very clean with a beautiful sunset view, convenient to any shopping and restaurants, our room’s location had a quiet area to sit in the balcony (surrounded by trees & not many people walking past)

Cons: Bed was very hard, no elevator for the building we were in, 1 beach attendant (where the snorkel stuff is) was very rude, breakfast options weren’t the greatest and you could only get entree’s in the price. Pros: Front desk staff was very friendly and helpful, the beach and pool area was very clean with a beautiful sunset view, convenient to any shopping and restaurants, our room’s location had a quiet area to sit in the balcony (surrounded by trees & not many people walking past)

10

Jennifer

20 sept 2024

·

Se alojó 4 noches

Great location. Beautiful beach. Friendly staff. Clean and comfortable rooms with nice amenities. Great food and drinks.

Great location. Beautiful beach. Friendly staff. Clean and comfortable rooms with nice amenities. Great food and drinks.

8

Henrique

10 oct 2025

·

Se alojó 1 noche

The room is very clean, the pillows could be better for the hotel price. The restaurant and bar staffs are great. The price is very expensive for the breakfast and drinks at the beach/pool bar .

The room is very clean, the pillows could be better for the hotel price. The restaurant and bar staffs are great. The price is very expensive for the breakfast and drinks at the beach/pool bar .

10

James J Marr

12 abr 2025

·

Se alojó 3 noches

Clean and friendly! Excellent restaurant- OneDuval

Clean and friendly! Excellent restaurant- OneDuval

10

Donald

10 oct 2024

·

Se alojó 3 noches

Great Restaurants and bars on location, we will definitely be back!

Great Restaurants and bars on location, we will definitely be back!

8

Carolyn

10 feb 2025

·

Se alojó 3 noches

Overall a great experience. We loved the beach and pool areas. The waiter at the pool was amazing. The food at the restaurant was excellent. The outdoor bar very nice with large tvs. Our room was very nice and appeared to be recently updated. We had a room with a lanai and ours overlooked the pool and we could even see a bit of the ocean which we didn’t expect. Only negatives were the beds were a little too firm for my liking, and our room was near an elevator and it got noisy at night.

Overall a great experience. We loved the beach and pool areas. The waiter at the pool was amazing. The food at the restaurant was excellent. The outdoor bar very nice with large tvs. Our room was very nice and appeared to be recently updated. We had a room with a lanai and ours overlooked the pool and we could even see a bit of the ocean which we didn’t expect. Only negatives were the beds were a little too firm for my liking, and our room was near an elevator and it got noisy at night.

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8

Carlos

23 sept 2026

·

Se alojó 1 noche

La ubicacion es excelente, solo que el hotel esta un poco dejado, le falta cariño, pero el personal es muy atento y hemos tenido una muy buena estancia en Key West,

La ubicacion es excelente, solo que el hotel esta un poco dejado, le falta cariño, pero el personal es muy atento y hemos tenido una muy buena estancia en Key West,

8

Marilin

14 sept 2025

·

Se alojó 2 noches

Cerca para casi todas las actividades y restaurantes

Cerca para casi todas las actividades y restaurantes

6

Michael

hace 2 semanas

·

Se alojó 7 noches

After offering us an upgraded room for 100 a night with a water view, we accepted. Guess we should have asked how much of a view, because we were 1 room away from end of hotel property with a partial view of water but a lovely view of a wooden fence. This was our 8th stay with The Pier House. Usually get a little welcome back gift. Not anymore. What ever company bought out the Pier House has certainly made changes, and not for the better. Beach chairs are overcrowded, too close together and the pool itself needs repairs, refinishing and a good coat of paint. Darn shame, this use to be our go to happy vacation spot.

After offering us an upgraded room for 100 a night with a water view, we accepted. Guess we should have asked how much of a view, because we were 1 room away from end of hotel property with a partial view of water but a lovely view of a wooden fence. This was our 8th stay with The Pier House. Usually get a little welcome back gift. Not anymore. What ever company bought out the Pier House has certainly made changes, and not for the better. Beach chairs are overcrowded, too close together and the pool itself needs repairs, refinishing and a good coat of paint. Darn shame, this use to be our go to happy vacation spot.

10

Jennifer

hace 4 semanas

·

Se alojó 2 noches

Great location and clean room! Easy to walk to restaurants, bars, and Mallory Square. The Chart Room Cocktail Lounge in hotel was also a fun late night stop.

Great location and clean room! Easy to walk to restaurants, bars, and Mallory Square. The Chart Room Cocktail Lounge in hotel was also a fun late night stop.

10

Stian

27 sept 2026

·

Se alojó 3 noches

Great location and superb private beach

Great location and superb private beach

Política del establecimiento

Instrucciones para la entrada

Todo lo que necesitas saber para hacer el check-in sin problemas.

Entrada

Salida

De 16:00 a 23:59

Antes de la(s) 11:00

Interesante

Políticas e información adicionales sobre esta propiedad.

Extras opcionales

Servicios adicionales de pago que puedes solicitar.

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Precios para las próximas fechas

octubre 2026

noviembre 2026

Más barato

Más caro

Precio medio por noche de las ofertas, con impuestos y tarifas.

Precios en USD para 2 huéspedes, actualizados a diario.

Los huéspedes recibirán los detalles de la cerradura electrónica. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática.

El check in debe realizarlo alguien que tenga al menos 24 años.

Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
Este alojamiento acepta tarjetas de crédito. No se aceptan pagos en efectivo.
Transacciones sin efectivo disponibles
Entre los elementos de seguridad de este alojamiento, se incluyen los siguientes: extintor, detector de humo y botiquín de primeros auxilios.
Este alojamiento tiene espacios al aire libre, como balcones, patios o terrazas que pueden no ser adecuados para niños; si tienes alguna duda, te recomendamos contactar con el alojamiento antes de tu llegada para confirmar que puedan hospedarte en una habitación adecuada
Las normas culturales y las políticas para huéspedes pueden variar según el país y el alojamiento, que es el que dicta las políticas que aquí se muestran.

Es necesario reservar con antelación los servicios de masaje y los tratamientos de spa. Las reservas se realizan poniéndose en contacto con este complejo antes de la llegada, a través de la información de contacto que figura en la confirmación de la reserva.
Hay habitaciones comunicadas o contiguas, sujetas a disponibilidad. Es posible solicitarlas directamente al alojamiento, a través de los datos de contacto que figuran en la confirmación de reserva.
Los huéspedes pueden realizar las gestiones para traer sus mascotas poniéndose en contacto directamente con el alojamiento mediante la información de contacto que figura en la confirmación de la reserva (se aplican cargos y se pueden encontrar en la sección relativa a las tarifas).
Es posible pagar todas las transacciones sin dinero en efectivo.
Es posible realizar el registro de entrada sin contacto personal y el registro de salida sin contacto personal.
Este alojamiento acepta huéspedes de cualquier orientación sexual e identidad de género (LGTBQ+ friendly).

Desayuno completo: entre 8 y 18 USD por persona (precio aproximado)
Aparcamiento al aire libre: 40 USD por día.
Mascotas: 150 USD por alojamiento, por estancia
No se cobran tasas por los animales de servicio
El registro de salida tardía tiene un coste adicional (sujeto a disponibilidad)

La lista anterior puede estar incompleta. Además, es posible que los impuestos no estén incluidos. Importes sujetos a cambios.