Imperial Swan Hotel & Suites
From
148 $US
/nuit
Prix pour Imperial Swan Hotel & Suites
Sélectionnez les dates pour voir les prix et les disponibilités
From
148 $US
/nuit
Prix moyens mensuels
À Imperial Swan Hotel & Suites, les prix par nuit s'élèvent en moyenne à 110 $US pendant le mois le moins cher (novembre) et à 130 $US pendant le mois le plus cher (janvier), sur la base des 12 derniers mois.
| Mois | Prix moyen |
|---|---|
| janvier | 130 $US |
| février | 129 $US |
| mars | 126 $US |
| avril | 126 $US |
| novembre | 110 $US |
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F
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Le plus cher : janvier (env. 130 $US)
Le moins cher : novembre (env. 110 $US)
À propos de cet établissement
.ROOM ONLY.Total number of rooms 168: Yes..Wheelchair-accessible: Yes. Wi-fi: Yes.. Car park: No ( extra fee ). 24-hour reception: No ( extra fee ). Check-in hour ( extra fee ). Check-out hour ( extra fee ). Lift access: Yes ( extra fe...
Emplacement
En choisissant l'tablissement Imperial Swan Hotel & Suites de Lakeland, vous sjournerez ct d'un terrain de golf et quelques kilomtres de Family Fun Center et Cleveland Heights Golf Course
Navette aéroport
Restaurant
Piscine
Salle de sport/Gym
Centre d'affaires
Internet haut débit
Emplacement
4141 South Florida Avenue,Lakeland,Florida 33813,US, Lakeland, Floride, États-Unis d’Amérique
Options de chambre
Standard Quadruple Room
8
Executive Suite, 1 King Bed with Sofa Bed
Détails de la chambre
ClimatisationWi-Fi (gratuit)Télévision
Suite Exécutive Lit King-Size avec Lit Supplémentaire
Suite Lit Queen-Size Standard
7
Royal Room, 1 King Bed
Détails de la chambre
Executive Room with Sofa
Chambre Standard
Chambre Double Standard 2
8
Chambre Lit King-Size Royale
Détails de la chambre
ClimatisationWi-Fi (gratuit)Télévision
Suite Lit King-Size Exécutive
Suite Exécutive
ClimatisationWi-Fi (gratuit)Télévision
Standard Double Room
Chambre Royale
5
Chambre Lit Queen-Size Standard 2
Détails de la chambre
ClimatisationWi-Fi (gratuit)Télévision
1
Chambre Double Royal 2
Détails de la chambre
ClimatisationWi-Fi (gratuit)Télévision
3
Standard Room, 2 Queen Beds
Détails de la chambre
3
Royal Room, 2 Double Beds
Détails de la chambre
5
Suite, 1 Queen Bed
Détails de la chambre
ClimatisationWi-Fi (gratuit)Télévision
Suite
ClimatisationWi-Fi (gratuit)Télévision
Chambre Lit King-Size Standard
ClimatisationWi-Fi (gratuit)Télévision
Royal Quadruple Room
Standard Queen Room
Executive King Suite with Sofa
Avis des voyageurs sur Imperial Swan Hotel & Suites
3.7
Basé sur 367 avis vérifiés
Qui séjourne ici ?
Affaires
22%
Couples
20%
Familles
38%
Groupes
13%
Solo
5%
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
D'après les avis concernant l'Imperial Swan Hotel and Suites Lakeland, les clients décrivent de manière répétée de sérieux problèmes de propreté et d'entretien, un service de réception peu fiable avec des enregistrements longs ou manqués, et des installations telles que la piscine, le bar et le restaurant fermés ou hors service.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
D'après les avis concernant l'Imperial Swan Hotel and Suites Lakeland, les clients décrivent de manière répétée de sérieux problèmes de propreté et d'entretien, un service de réception peu fiable avec des enregistrements longs ou manqués, et des installations telles que la piscine, le bar et le restaurant fermés ou hors service.
Plusieurs voyageurs signalent un bureau de réception souvent sans personnel pendant de longues périodes, des heures d'enregistrement limitées (de 16h à 22h), des barrières linguistiques, de longues attentes, et parfois être renvoyés ou trouver la propriété fermée malgré des réservations confirmées. Les chambres sont fréquemment décrites comme très désuètes avec des pannes fréquentes d'équipement (serrures, téléviseurs, climatisation, éclairage, téléphones) et une connexion Wi-Fi lente. Les espaces communs peuvent sembler désorganisés. Quelques mentions de personnel accueillant existent, mais les expériences positives sont incohérentes ; attendez-vous à des équipements minimaux et à des problèmes opérationnels importants.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
De nombreux avis indiquent que la piscine est vidée/fermée et que le bar/restaurant sur place ainsi que le petit-déjeuner ne sont pas disponibles ; les distributeurs automatiques de glace/boissons et autres équipements sont également souvent manquants ou hors service.
Avis de voyageur à ce sujet
2
Ashley
11 sept. 2024
·
A séjourné 1 nuit
Property is very outdated staff knows no English had to wait hours to be checked in property not maintained well no water in pool
Property is very outdated staff knows no English had to wait hours to be checked in property not maintained well no water in pool
2
Regina
13 oct. 2024
·
A séjourné 1 nuit
Worst hotel I’ve ever stayed in. Checkin took more than 45 minutes because staff was slow and seemed confused about everything. Carpet in hallway smelled like cat pee. Carpet in room smelled like dogs. Carpet was dirty and sticky. No garbage can, no coffee maker, no telephone, no comforter on bed. TV didn’t work. Door didn’t lock. Toilet had not been cleaned in weeks. Sink would not drain at all and filled up completely. Cigarette burns all over curtain. Pool was drained and covered with tarp.
Worst hotel I’ve ever stayed in. Checkin took more than 45 minutes because staff was slow and seemed confused about everything. Carpet in hallway smelled like cat pee. Carpet in room smelled like dogs. Carpet was dirty and sticky. No garbage can, no coffee maker, no telephone, no comforter on bed. TV didn’t work. Door didn’t lock. Toilet had not been cleaned in weeks. Sink would not drain at all and filled up completely. Cigarette burns all over curtain. Pool was drained and covered with tarp.
2
christine
14 oct. 2024
·
A séjourné 1 nuit
Staff barely spoke English. Desk rarely staffed. No room service. No restaurant. No pool. No bar. Amenities listed -false.
Staff barely spoke English. Desk rarely staffed. No room service. No restaurant. No pool. No bar. Amenities listed -false.
6
George
7 nov. 2024
·
A séjourné 1 nuit
Extremely dated hotel. Beds should be in a dumpster. Location was the reason I tried it. No breakfast The pool is destroyed. Hasn't been used lately The bar that used to be in there has been closed a long time but I see staff, In the bar area eating drinking whatever check in with like I was in a foreign country not a language issue just so confused because everything is done through nine different companies like hotels.com etc
Extremely dated hotel. Beds should be in a dumpster. Location was the reason I tried it. No breakfast The pool is destroyed. Hasn't been used lately The bar that used to be in there has been closed a long time but I see staff, In the bar area eating drinking whatever check in with like I was in a foreign country not a language issue just so confused because everything is done through nine different companies like hotels.com etc
2
Heather
24 févr. 2024
·
A séjourné 1 nuit
Couldn’t get ahold of front desk. No one would answer phone. No one there for check out. Blankets are hard and worse than jail blankets. Place is old and run down. No ice machine anywhere. No cable. Trash bins full on every floor and yes we looked cause we looked for ice everywhere. Gym closed and pool empty.(no water) shampoo was half used. It’s expensive and other hotels with bad reps are way cheaper and better
Couldn’t get ahold of front desk. No one would answer phone. No one there for check out. Blankets are hard and worse than jail blankets. Place is old and run down. No ice machine anywhere. No cable. Trash bins full on every floor and yes we looked cause we looked for ice everywhere. Gym closed and pool empty.(no water) shampoo was half used. It’s expensive and other hotels with bad reps are way cheaper and better
2
Eunice
29 mai 2023
·
A séjourné 2 nuits
The Hotel is Horrible,darty,is smells of cigarrette,it has no cable TV in the Room full of cockroaches.The pool water is green. It Shouldn't be Working. Thas was a great Hotel years ago .It's in a spectacular area of Lakeland, a place like that Shouldn't allow such a Nasty Place.
The Hotel is Horrible,darty,is smells of cigarrette,it has no cable TV in the Room full of cockroaches.The pool water is green. It Shouldn't be Working. Thas was a great Hotel years ago .It's in a spectacular area of Lakeland, a place like that Shouldn't allow such a Nasty Place.
2
Nathaniel
8 mars 2024
·
A séjourné 1 nuit
I couldn't go swimming because the pool didn't have water in it
I couldn't go swimming because the pool didn't have water in it
6
Jamil
27 juil. 2023
·
A séjourné 1 nuit
It was basically an indoor Super 8. All amenities are out of order. The pool, both restaurants in the lobby. I would’ve felt better paying Super 8 rates.
It was basically an indoor Super 8. All amenities are out of order. The pool, both restaurants in the lobby. I would’ve felt better paying Super 8 rates.
4
Misty
11 déc. 2022
·
A séjourné 2 nuits
Checking in in the weekends is not recommended. That's when the owner should (keyword should) be at the front desk. She changes her story constantly. Don't believe a word she says. And good luck finding her. The lady during the week (Chelsea) is wonderful. The listed amenities are non existant. WiFi is terrible at best. Pool is beyond repair. There are no ice machines or vending machines. Your only option is to get a $2 can of soda from the front desk. And repairs at the hotel would justify it being closed down. Overall: STAY AWAY. STAY FAR FAR AWAY
Checking in in the weekends is not recommended. That's when the owner should (keyword should) be at the front desk. She changes her story constantly. Don't believe a word she says. And good luck finding her. The lady during the week (Chelsea) is wonderful. The listed amenities are non existant. WiFi is terrible at best. Pool is beyond repair. There are no ice machines or vending machines. Your only option is to get a $2 can of soda from the front desk. And repairs at the hotel would justify it being closed down. Overall: STAY AWAY. STAY FAR FAR AWAY
2
Christine
12 oct. 2024
·
A séjourné 1 nuit
Desk seldom staffed with poorly English speaking personnel. No hot water. Pool & hottub closed. Restaurant only served dumplings with bonefish speaking waitress/cook. No bar available. Pile of vomit never cleaned up off elevator on floor where we stayed.
Desk seldom staffed with poorly English speaking personnel. No hot water. Pool & hottub closed. Restaurant only served dumplings with bonefish speaking waitress/cook. No bar available. Pile of vomit never cleaned up off elevator on floor where we stayed.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
Plusieurs clients décrivent des odeurs persistantes, des déchets dans les parties communes, de la moisissure et des dégâts d'eau, des draps tachés et la présence de parasites (y compris de cafards), ce qui témoigne de problèmes de propreté largement signalés.
Avis de voyageur à ce sujet
2
Diana
14 janv. 2025
·
A séjourné 1 nuit
Eww. Trash everywhere. Dirty laundry everywhere.
Eww. Trash everywhere. Dirty laundry everywhere.
2
Patrick
26 déc. 2022
·
A séjourné 2 nuits
I had to wait hours to check in due to no one working at the front desk. After finally checking in, the room and hallways smelled like mold. Areas of the wall and ceiling had holes all in them, some areas under construction. Christmas night, there was no hot water in the shower, eliminating the ability for me, my wife, or kids the bath. There were multiple dead roaches and I saw 2 alive. These were the German kind that will destroy your home if only one gets in your luggage. When packing my things to leave, my card stopped working, locking me out of my room. I tried calling the after hours number and got no answer. My cell phone, pistol, and laptop were all in the room. No one ever told me that the doors lock after checkout time. Absolutely the worst hotel stay I have ever had, and I have traveled from coast to coast in this country staying in hotels. This place was also the trashiest looking hotel I’ve stayed in. Not to mention, the pool doesn’t work, nor is the restaurant/bar operational (online said both were open). This hotel ruined the Christmas I was supposed to have with my children.
I had to wait hours to check in due to no one working at the front desk. After finally checking in, the room and hallways smelled like mold. Areas of the wall and ceiling had holes all in them, some areas under construction. Christmas night, there was no hot water in the shower, eliminating the ability for me, my wife, or kids the bath. There were multiple dead roaches and I saw 2 alive. These were the German kind that will destroy your home if only one gets in your luggage. When packing my things to leave, my card stopped working, locking me out of my room. I tried calling the after hours number and got no answer. My cell phone, pistol, and laptop were all in the room. No one ever told me that the doors lock after checkout time. Absolutely the worst hotel stay I have ever had, and I have traveled from coast to coast in this country staying in hotels. This place was also the trashiest looking hotel I’ve stayed in. Not to mention, the pool doesn’t work, nor is the restaurant/bar operational (online said both were open). This hotel ruined the Christmas I was supposed to have with my children.
2
Trisha
14 oct. 2024
·
A séjourné 1 nuit
This place is awful there was so much mold in the room and the bathroom it smelled awful. The front desk lady was nice but it seemed a bit shady that I had to pay a cash hotel fee separate from what I had already paid for. This hotel is gross and over priced
This place is awful there was so much mold in the room and the bathroom it smelled awful. The front desk lady was nice but it seemed a bit shady that I had to pay a cash hotel fee separate from what I had already paid for. This hotel is gross and over priced
2
Andre
15 avr. 2024
·
A séjourné 3 nuits
DIRTY SHEETS AND ROACHES This place is disgusting and way overpriced. The whole hotel reeks and smells musty. I know this is Florida but the other 6 hotels I’ve stayed at in Florida have never smelled like this. They give one singular sheet for your bed and on top of that, mine were stained with blotches and little black dots, the closet door was broken, the glass was cracked, but worst of all they had roaches in the bathroom that crawled behind the mirrors. I ended my stay early and was told that they’d get back to me with a refund but since then they have blocked my number and are an absolute scam.
DIRTY SHEETS AND ROACHES This place is disgusting and way overpriced. The whole hotel reeks and smells musty. I know this is Florida but the other 6 hotels I’ve stayed at in Florida have never smelled like this. They give one singular sheet for your bed and on top of that, mine were stained with blotches and little black dots, the closet door was broken, the glass was cracked, but worst of all they had roaches in the bathroom that crawled behind the mirrors. I ended my stay early and was told that they’d get back to me with a refund but since then they have blocked my number and are an absolute scam.
2
Francisco
9 janv. 2025
·
A séjourné 1 nuit
The place was Super Dirty, trash in every hallway and the elevators, hair on the tub, trash inside the Fridge. Even Tho I payed for a king Bed suite They gave me a Doube twin Bed room. I’m in the military and was staying there with my fiancé for one night and it was so Dirty and Uncomfortable that we decided to go to the Airport and just stay there all Night. Worst thing I ever had My Fiancé go through and I promised her I would never Do it again.
The place was Super Dirty, trash in every hallway and the elevators, hair on the tub, trash inside the Fridge. Even Tho I payed for a king Bed suite They gave me a Doube twin Bed room. I’m in the military and was staying there with my fiancé for one night and it was so Dirty and Uncomfortable that we decided to go to the Airport and just stay there all Night. Worst thing I ever had My Fiancé go through and I promised her I would never Do it again.
2
itina
20 févr. 2023
·
A séjourné 3 nuits
From the beginning, I rented a 3 night stay and I didn’t even get to stay the first hour. Me and my partner had planned a stay for 3 nights and we saw the photos for these and thought it wasn’t that bad for the price we were paying, so naturally we booked the stay. Everything was going smoothly until we arrived to the floor we were going to be sleeping in. It smelt like a murder scene and the energy itself just felt off! It felt like straight out of a horror movie. We unlocked our door and immediately both looked at each other in disgust. We were searching for the lights but half of the lights they had in there had no bulb. We decided to ignore that and just looked around the room. We found a spoon on the floor and mold on the wall. Our mattress was stained yellow and on the carpet there was a white stain. We looked in the bathroom and the tub was straight up YELLOW! After further thought, we decided to not even ask for a another room and just ask for a refund. They told us they wouldn’t be able to do a refund unless the owner is there and told us to shoot and email. We sent an email and called and still have yet to hear back. Please save your money and look at the reviews before booking! This hotel was a nightmare!
From the beginning, I rented a 3 night stay and I didn’t even get to stay the first hour. Me and my partner had planned a stay for 3 nights and we saw the photos for these and thought it wasn’t that bad for the price we were paying, so naturally we booked the stay. Everything was going smoothly until we arrived to the floor we were going to be sleeping in. It smelt like a murder scene and the energy itself just felt off! It felt like straight out of a horror movie. We unlocked our door and immediately both looked at each other in disgust. We were searching for the lights but half of the lights they had in there had no bulb. We decided to ignore that and just looked around the room. We found a spoon on the floor and mold on the wall. Our mattress was stained yellow and on the carpet there was a white stain. We looked in the bathroom and the tub was straight up YELLOW! After further thought, we decided to not even ask for a another room and just ask for a refund. They told us they wouldn’t be able to do a refund unless the owner is there and told us to shoot and email. We sent an email and called and still have yet to hear back. Please save your money and look at the reviews before booking! This hotel was a nightmare!
2
Dereke
22 janv. 2023
·
Disgusting, rooms not cleaned, water damage everywhere and mold.
Disgusting, rooms not cleaned, water damage everywhere and mold.
4
Bronislav
7 déc. 2024
·
A séjourné 1 nuit
That was the worst experience for us staying in that hotel. Entrance hall and elevator floor was dirty (black spots all over). Bathroom made a terrible impression: Dirty stain in a toilet, black spots all over the bathtub, mirror and sink all covered with dried splashes. In the coffeemaker there was an old coffee bag left with 1/8 inch of mold. How many days it was not cleaned? But they charged us a cleaning fee $8.99. Tried to talk to the clerk at the desk - he did not speak or understand English. All he could say: Yes, yes - with a big smile. I wonder how this hotel was able to pass Health Department inspection. And it is, definitely, not worth it to pay $140 for that experience. I wish to be able to attach my pictures to this note.
That was the worst experience for us staying in that hotel. Entrance hall and elevator floor was dirty (black spots all over). Bathroom made a terrible impression: Dirty stain in a toilet, black spots all over the bathtub, mirror and sink all covered with dried splashes. In the coffeemaker there was an old coffee bag left with 1/8 inch of mold. How many days it was not cleaned? But they charged us a cleaning fee $8.99. Tried to talk to the clerk at the desk - he did not speak or understand English. All he could say: Yes, yes - with a big smile. I wonder how this hotel was able to pass Health Department inspection. And it is, definitely, not worth it to pay $140 for that experience. I wish to be able to attach my pictures to this note.
2
Joanna
18 nov. 2024
·
A séjourné 2 nuits
Very dirty. No staff at all to check anybody in. People who booked had been waiting 2 and 3 hours for someone to check them in. No one ever came. SCAMMING people out of money. Overflowing garbage on the floors. Restaurant attached claim they don't know anything about the hotel or staff. They have nothing to do with it. Some lady later said she didn't understand english.and couldn't help. She sure understood when I said I'm calling the police. She comes out immediately with a translating device. Which was stupid. They do have some association with the hotel. Don't be fooled by them. BELIEVE all the BAD reviews. They are true. I witnessed it with my own eyes! SCAMMING people out of money! I did call the police. Fire exit blocked. Men and women's bathroom door locked. Garbage overflowing from the garbage cans on the floors. I went looking for some form of life. Sheets in the middle of the hallway. Filthy all over. Very, very rundown! Do not book!
Very dirty. No staff at all to check anybody in. People who booked had been waiting 2 and 3 hours for someone to check them in. No one ever came. SCAMMING people out of money. Overflowing garbage on the floors. Restaurant attached claim they don't know anything about the hotel or staff. They have nothing to do with it. Some lady later said she didn't understand english.and couldn't help. She sure understood when I said I'm calling the police. She comes out immediately with a translating device. Which was stupid. They do have some association with the hotel. Don't be fooled by them. BELIEVE all the BAD reviews. They are true. I witnessed it with my own eyes! SCAMMING people out of money! I did call the police. Fire exit blocked. Men and women's bathroom door locked. Garbage overflowing from the garbage cans on the floors. I went looking for some form of life. Sheets in the middle of the hallway. Filthy all over. Very, very rundown! Do not book!
2
Teresa
21 mars 2023
·
A séjourné 1 nuit
Black mold smell gave me horrible asthma. Cockroaches EVERYWHERE. MOLD in ceiling, floor, bedroom….literally EVERYWHERE including the lobby.
Black mold smell gave me horrible asthma. Cockroaches EVERYWHERE. MOLD in ceiling, floor, bedroom….literally EVERYWHERE including the lobby.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Les chambres sont très démodées et présentent fréquemment des problèmes tels que des téléviseurs/climatisations hors service, des accessoires cassés ou manquants (serrures, téléphones, télécommandes, éclairage) et une connexion Wi-Fi lente ou peu fiable.
Avis de voyageur à ce sujet
2
Regina
13 oct. 2024
·
A séjourné 1 nuit
Worst hotel I’ve ever stayed in. Checkin took more than 45 minutes because staff was slow and seemed confused about everything. Carpet in hallway smelled like cat pee. Carpet in room smelled like dogs. Carpet was dirty and sticky. No garbage can, no coffee maker, no telephone, no comforter on bed. TV didn’t work. Door didn’t lock. Toilet had not been cleaned in weeks. Sink would not drain at all and filled up completely. Cigarette burns all over curtain. Pool was drained and covered with tarp.
Worst hotel I’ve ever stayed in. Checkin took more than 45 minutes because staff was slow and seemed confused about everything. Carpet in hallway smelled like cat pee. Carpet in room smelled like dogs. Carpet was dirty and sticky. No garbage can, no coffee maker, no telephone, no comforter on bed. TV didn’t work. Door didn’t lock. Toilet had not been cleaned in weeks. Sink would not drain at all and filled up completely. Cigarette burns all over curtain. Pool was drained and covered with tarp.
4
Dixie
22 oct. 2023
·
A séjourné 2 nuits
Property has no upkeep. Outdated and broken. Tons of trash everywhere, made it seem unsafe. Microwave in room didn't work, elevators didn't work half the time, and they had to fix the lock on my door because the key wouldn't work.
Property has no upkeep. Outdated and broken. Tons of trash everywhere, made it seem unsafe. Microwave in room didn't work, elevators didn't work half the time, and they had to fix the lock on my door because the key wouldn't work.
2
Erica
27 sept. 2024
·
A séjourné 1 nuit
Out dated poor up keep,no one is ever at the front desk. A/C leaked very bad the whole time carpet wet mildew smells throughout the property just horrible. I paid for the most expensive room and the jet tub didn’t even work
Out dated poor up keep,no one is ever at the front desk. A/C leaked very bad the whole time carpet wet mildew smells throughout the property just horrible. I paid for the most expensive room and the jet tub didn’t even work
6
George
7 nov. 2024
·
A séjourné 1 nuit
Extremely dated hotel. Beds should be in a dumpster. Location was the reason I tried it. No breakfast The pool is destroyed. Hasn't been used lately The bar that used to be in there has been closed a long time but I see staff, In the bar area eating drinking whatever check in with like I was in a foreign country not a language issue just so confused because everything is done through nine different companies like hotels.com etc
Extremely dated hotel. Beds should be in a dumpster. Location was the reason I tried it. No breakfast The pool is destroyed. Hasn't been used lately The bar that used to be in there has been closed a long time but I see staff, In the bar area eating drinking whatever check in with like I was in a foreign country not a language issue just so confused because everything is done through nine different companies like hotels.com etc
4
Robert
1 avr. 2024
·
A séjourné 1 nuit
Old, no vending, no cable TV, old beds. Not the best stay.
Old, no vending, no cable TV, old beds. Not the best stay.
2
edward
17 mars 2024
·
A séjourné 1 nuit
No AC in hotel lobby or room, did not stay, would not recommend anyone stay at this hotel
No AC in hotel lobby or room, did not stay, would not recommend anyone stay at this hotel
4
Jack
7 févr. 2023
·
A séjourné 1 nuit
Room was adequate but old furnishins, tv only had hd broadcast channels using an hd antenna, no cable. Room smelled of smoke but not recent smoke, more like it was deeply embedded in the carpet. Carpet was old. Hotel had no amenities. Reception desk is unattended at all hours.
Room was adequate but old furnishins, tv only had hd broadcast channels using an hd antenna, no cable. Room smelled of smoke but not recent smoke, more like it was deeply embedded in the carpet. Carpet was old. Hotel had no amenities. Reception desk is unattended at all hours.
4
Herbert
14 oct. 2024
·
A séjourné 3 nuits
Very run down property with very limited number of employees. The room did not have trash cans or kleenex. The microwave did not work, the tv malfunctioned, poorly lit room, and a shower head that was only adequate. Also, check in took a long time.
Very run down property with very limited number of employees. The room did not have trash cans or kleenex. The microwave did not work, the tv malfunctioned, poorly lit room, and a shower head that was only adequate. Also, check in took a long time.
2
Becky
16 déc. 2022
·
A séjourné 1 nuit
The room was clean. The hot water faucet side was smashed all over the counter. I took a picture and gave it to the front desk person so they would know that I didn't do it. She offered to move me to a new room but I just wanted to sleep there. I had to wait over an hour for someone to show up at the front desk. I had to call the main number 5 times to try to get someone there to check me in. The parking was in a garage close by. There was no hair dryer. It was quiet.
The room was clean. The hot water faucet side was smashed all over the counter. I took a picture and gave it to the front desk person so they would know that I didn't do it. She offered to move me to a new room but I just wanted to sleep there. I had to wait over an hour for someone to show up at the front desk. I had to call the main number 5 times to try to get someone there to check me in. The parking was in a garage close by. There was no hair dryer. It was quiet.
2
Becky
30 sept. 2024
·
A séjourné 1 nuit
The room was dark and there were only 2 lights on end tables and one didn't work
The room was dark and there were only 2 lights on end tables and one didn't work
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
La présence à la réception est irrégulière, avec de longues attentes, des heures d'enregistrement limitées, des barrières linguistiques, une mauvaise communication, et des signalements d'annulations ou de refus malgré des réservations confirmées ; quelques clients ont noté un personnel accueillant.
Avis de voyageur à ce sujet
2
Christopher
27 nov. 2023
·
A séjourné 1 nuit
Staff was not available at checkin. Had to wait 30 mins after calling three times.
Staff was not available at checkin. Had to wait 30 mins after calling three times.
2
Angela
31 août 2023
·
A séjourné 2 nuits
Horrible front desk service. So rude and hung up on me.
Horrible front desk service. So rude and hung up on me.
2
joel
2 mars 2023
·
Never had such poor service at a motel before ( I don't think this qualifies as a hotel). At 11:00 pm, they gave me the wrong room # so I tried to get in an occupied room. No washcloths. Next morning, nobody in sight to request washcloths. next evening at 8 pm, nobody at the desk. there were people with children waiting, trying to check in. the phone number to call for service was unanswered every time. restroom was dirty, toilet had hair from the last occupant. Who are you going to complain too? there are no phones in the room to call the front desk. finally after coming to the lobby several times somebody showed up at the desk. GO AHEAD, SLEEP HERE IF YOU LIKE THIS. on the plus side the bed was comfortable.
Never had such poor service at a motel before ( I don't think this qualifies as a hotel). At 11:00 pm, they gave me the wrong room # so I tried to get in an occupied room. No washcloths. Next morning, nobody in sight to request washcloths. next evening at 8 pm, nobody at the desk. there were people with children waiting, trying to check in. the phone number to call for service was unanswered every time. restroom was dirty, toilet had hair from the last occupant. Who are you going to complain too? there are no phones in the room to call the front desk. finally after coming to the lobby several times somebody showed up at the desk. GO AHEAD, SLEEP HERE IF YOU LIKE THIS. on the plus side the bed was comfortable.
4
JOHN
6 mars 2023
·
A séjourné 1 nuit
No one at the facility front desk for check in until 4:15pm. She pulled up to the Hotel and there was 4 parties waiting to check in. Tried calling and no answer. Very unsatisfactory! Will never stay again and will warn others as we travel this area frequently to play softball tournaments.
No one at the facility front desk for check in until 4:15pm. She pulled up to the Hotel and there was 4 parties waiting to check in. Tried calling and no answer. Very unsatisfactory! Will never stay again and will warn others as we travel this area frequently to play softball tournaments.
4
Gene
8 nov. 2024
·
A séjourné 3 nuits
Staff does not speak English
Staff does not speak English
2
Heidi
19 oct. 2024
·
A séjourné 1 nuit
Terrible place! Had to travel for a last minute business trip to assist with storm damage, only to arrive at this hotel turning me away because they sold it out from under me. My card was already charged and it took hours, and multiple calls to get my money back.
Terrible place! Had to travel for a last minute business trip to assist with storm damage, only to arrive at this hotel turning me away because they sold it out from under me. My card was already charged and it took hours, and multiple calls to get my money back.
2
Stephen
16 oct. 2024
·
A séjourné 2 nuits
very poorly run. Stayed the night of the hurricane 10/09/24. check-in was haphazard, the restaurant was closed and all questions were answered by a nice Chinese girl who needed her phone to translate as she only spoke Chinese. Room was OK. I was never given a receipt or any paperwork, only the room key. I paid for 2 nights just in case, but only stayed the one night. No one was at the desk at any time that day or the next morning at 10AM when I left. Only person working was a nice Chinese man who told me to call the number on the wall and they could help me get my refund. I have called every day and left messages to no avail. The phone # online does not answer. Just disputed the charge on my credit card for half. Never stay there again,
very poorly run. Stayed the night of the hurricane 10/09/24. check-in was haphazard, the restaurant was closed and all questions were answered by a nice Chinese girl who needed her phone to translate as she only spoke Chinese. Room was OK. I was never given a receipt or any paperwork, only the room key. I paid for 2 nights just in case, but only stayed the one night. No one was at the desk at any time that day or the next morning at 10AM when I left. Only person working was a nice Chinese man who told me to call the number on the wall and they could help me get my refund. I have called every day and left messages to no avail. The phone # online does not answer. Just disputed the charge on my credit card for half. Never stay there again,
2
corinne
14 oct. 2024
·
A séjourné 2 nuits
If I can give this zero stars I would after being displaced from hurricane Milton nobody picked up the phone we showed up it smelled there was nobody at the front desk. Another woman was waiting an hour and a half for them to reactivate her key card and they have the audacity to try to charge me for cancellation. Do not even bother. I was not bringing my children or infant into that. I don’t care how displaced I was.
If I can give this zero stars I would after being displaced from hurricane Milton nobody picked up the phone we showed up it smelled there was nobody at the front desk. Another woman was waiting an hour and a half for them to reactivate her key card and they have the audacity to try to charge me for cancellation. Do not even bother. I was not bringing my children or infant into that. I don’t care how displaced I was.
2
Charles R
14 déc. 2024
·
A séjourné 1 nuit
Absolute worst service I've ever received checking in!!! They could not keep track of who was in what room and there was a hour long wait!! Never stay here!!!
Absolute worst service I've ever received checking in!!! They could not keep track of who was in what room and there was a hour long wait!! Never stay here!!!
2
Elizabeth
4 mars 2024
·
A séjourné 1 nuit
When I arrived (for my reservation) there was a sign that said “be right back”; after waiting 20 min, I called a number that was taped to the wall. I left a voicemail saying I was at the front desk and there were others there too (2 others came after me). After another 15 minutes I called again and was sent straight to a full voicemail. Shortly after I received a text saying “what do you want?” So I responded I was trying to check in for my reservation. Another 10 min passed and a guy came down the elevator. Believe me, had I not had a reservation I never would have tolerated; coupled with the town was booked up for state championships. The entire facility was gross, had mold everywhere, stains in the tub (so disgusting I wouldn’t even shower) and I was terrified I would end up with bedbugs from the whole feel of the place. I would strongly encourage you to not post this place on your website—you shouldn’t encourage anyone to stay here.
When I arrived (for my reservation) there was a sign that said “be right back”; after waiting 20 min, I called a number that was taped to the wall. I left a voicemail saying I was at the front desk and there were others there too (2 others came after me). After another 15 minutes I called again and was sent straight to a full voicemail. Shortly after I received a text saying “what do you want?” So I responded I was trying to check in for my reservation. Another 10 min passed and a guy came down the elevator. Believe me, had I not had a reservation I never would have tolerated; coupled with the town was booked up for state championships. The entire facility was gross, had mold everywhere, stains in the tub (so disgusting I wouldn’t even shower) and I was terrified I would end up with bedbugs from the whole feel of the place. I would strongly encourage you to not post this place on your website—you shouldn’t encourage anyone to stay here.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
Pas assez d'informations dans les avis.
Avis de voyageur à ce sujet
6
George
7 nov. 2024
·
A séjourné 1 nuit
Extremely dated hotel. Beds should be in a dumpster. Location was the reason I tried it. No breakfast The pool is destroyed. Hasn't been used lately The bar that used to be in there has been closed a long time but I see staff, In the bar area eating drinking whatever check in with like I was in a foreign country not a language issue just so confused because everything is done through nine different companies like hotels.com etc
Extremely dated hotel. Beds should be in a dumpster. Location was the reason I tried it. No breakfast The pool is destroyed. Hasn't been used lately The bar that used to be in there has been closed a long time but I see staff, In the bar area eating drinking whatever check in with like I was in a foreign country not a language issue just so confused because everything is done through nine different companies like hotels.com etc
2
Eunice
29 mai 2023
·
A séjourné 2 nuits
The Hotel is Horrible,darty,is smells of cigarrette,it has no cable TV in the Room full of cockroaches.The pool water is green. It Shouldn't be Working. Thas was a great Hotel years ago .It's in a spectacular area of Lakeland, a place like that Shouldn't allow such a Nasty Place.
The Hotel is Horrible,darty,is smells of cigarrette,it has no cable TV in the Room full of cockroaches.The pool water is green. It Shouldn't be Working. Thas was a great Hotel years ago .It's in a spectacular area of Lakeland, a place like that Shouldn't allow such a Nasty Place.
8
Shannon
28 févr. 2024
·
A séjourné 2 nuits
Overall positive experience. The hotel was very nice for the price. Room was nice enough. Microwave and fridge in room but no coffee maker. Had to go to the front desk to get a remote for the tv. We were there two nights and did not get maid service so I don’t know if we stayed longer if there would have been anyone that came by. Lots of restaurants close by as well.
Overall positive experience. The hotel was very nice for the price. Room was nice enough. Microwave and fridge in room but no coffee maker. Had to go to the front desk to get a remote for the tv. We were there two nights and did not get maid service so I don’t know if we stayed longer if there would have been anyone that came by. Lots of restaurants close by as well.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
Les possibilités de restauration sur place sont très limitées : beaucoup signalent que le restaurant et le bar sont fermés et qu'aucun petit-déjeuner n'est proposé, avec seulement des options très limitées ou ponctuelles mentionnées.
Avis de voyageur à ce sujet
2
christine
14 oct. 2024
·
A séjourné 1 nuit
Staff barely spoke English. Desk rarely staffed. No room service. No restaurant. No pool. No bar. Amenities listed -false.
Staff barely spoke English. Desk rarely staffed. No room service. No restaurant. No pool. No bar. Amenities listed -false.
6
George
7 nov. 2024
·
A séjourné 1 nuit
Extremely dated hotel. Beds should be in a dumpster. Location was the reason I tried it. No breakfast The pool is destroyed. Hasn't been used lately The bar that used to be in there has been closed a long time but I see staff, In the bar area eating drinking whatever check in with like I was in a foreign country not a language issue just so confused because everything is done through nine different companies like hotels.com etc
Extremely dated hotel. Beds should be in a dumpster. Location was the reason I tried it. No breakfast The pool is destroyed. Hasn't been used lately The bar that used to be in there has been closed a long time but I see staff, In the bar area eating drinking whatever check in with like I was in a foreign country not a language issue just so confused because everything is done through nine different companies like hotels.com etc
2
Patrick
26 déc. 2022
·
A séjourné 2 nuits
I had to wait hours to check in due to no one working at the front desk. After finally checking in, the room and hallways smelled like mold. Areas of the wall and ceiling had holes all in them, some areas under construction. Christmas night, there was no hot water in the shower, eliminating the ability for me, my wife, or kids the bath. There were multiple dead roaches and I saw 2 alive. These were the German kind that will destroy your home if only one gets in your luggage. When packing my things to leave, my card stopped working, locking me out of my room. I tried calling the after hours number and got no answer. My cell phone, pistol, and laptop were all in the room. No one ever told me that the doors lock after checkout time. Absolutely the worst hotel stay I have ever had, and I have traveled from coast to coast in this country staying in hotels. This place was also the trashiest looking hotel I’ve stayed in. Not to mention, the pool doesn’t work, nor is the restaurant/bar operational (online said both were open). This hotel ruined the Christmas I was supposed to have with my children.
I had to wait hours to check in due to no one working at the front desk. After finally checking in, the room and hallways smelled like mold. Areas of the wall and ceiling had holes all in them, some areas under construction. Christmas night, there was no hot water in the shower, eliminating the ability for me, my wife, or kids the bath. There were multiple dead roaches and I saw 2 alive. These were the German kind that will destroy your home if only one gets in your luggage. When packing my things to leave, my card stopped working, locking me out of my room. I tried calling the after hours number and got no answer. My cell phone, pistol, and laptop were all in the room. No one ever told me that the doors lock after checkout time. Absolutely the worst hotel stay I have ever had, and I have traveled from coast to coast in this country staying in hotels. This place was also the trashiest looking hotel I’ve stayed in. Not to mention, the pool doesn’t work, nor is the restaurant/bar operational (online said both were open). This hotel ruined the Christmas I was supposed to have with my children.
4
Richard
10 févr. 2024
·
A séjourné 1 nuit
Terrible place. There is no staff from about 10 AM to 4 PM. If you have a problem you are out of luck. Would never stay there again. Lobby looks like a storage room and the place looks like it is about to close down.
Terrible place. There is no staff from about 10 AM to 4 PM. If you have a problem you are out of luck. Would never stay there again. Lobby looks like a storage room and the place looks like it is about to close down.
4
Anselmo
11 mars 2024
·
A séjourné 1 nuit
Hotel was in poor condition. Amenities were almost nonexistent. No breakfast was served. There were stains and holes on the wall and the bed linen smelled dirty. I would not recommend this place to anyone. I will NEVER stay there again.
Hotel was in poor condition. Amenities were almost nonexistent. No breakfast was served. There were stains and holes on the wall and the bed linen smelled dirty. I would not recommend this place to anyone. I will NEVER stay there again.
2
CECILIA
1 mai 2023
·
A séjourné 1 nuit
the hotel is a run down property, there is no reception clerk on duty until 4 pm until 10 pm, then in the morning to check out nobody there, drop off keys basket, no restaurant or lounge on site there were insects in the room,(mosquitos and ants) the remote control is in the reception desk, but they do not tell you at the registration time, you have to come down, because there is no phone in the room bare is better that this hotle, on top they had charged me and additional 10 dollars for service fees, what services??????
the hotel is a run down property, there is no reception clerk on duty until 4 pm until 10 pm, then in the morning to check out nobody there, drop off keys basket, no restaurant or lounge on site there were insects in the room,(mosquitos and ants) the remote control is in the reception desk, but they do not tell you at the registration time, you have to come down, because there is no phone in the room bare is better that this hotle, on top they had charged me and additional 10 dollars for service fees, what services??????
6
Jamil
27 juil. 2023
·
A séjourné 1 nuit
It was basically an indoor Super 8. All amenities are out of order. The pool, both restaurants in the lobby. I would’ve felt better paying Super 8 rates.
It was basically an indoor Super 8. All amenities are out of order. The pool, both restaurants in the lobby. I would’ve felt better paying Super 8 rates.
2
George
31 août 2023
·
A séjourné 2 nuits
We were unable to check in as there was no one at the front desk or answering the phone (middle of the day). We waited for a long time, so left and found another place. The hotel has a neglected look to it - closed pool, closed lounge, under staffed. Can't comment on the rooms as we never made it that far.
We were unable to check in as there was no one at the front desk or answering the phone (middle of the day). We waited for a long time, so left and found another place. The hotel has a neglected look to it - closed pool, closed lounge, under staffed. Can't comment on the rooms as we never made it that far.
2
Christine
12 oct. 2024
·
A séjourné 1 nuit
Desk seldom staffed with poorly English speaking personnel. No hot water. Pool & hottub closed. Restaurant only served dumplings with bonefish speaking waitress/cook. No bar available. Pile of vomit never cleaned up off elevator on floor where we stayed.
Desk seldom staffed with poorly English speaking personnel. No hot water. Pool & hottub closed. Restaurant only served dumplings with bonefish speaking waitress/cook. No bar available. Pile of vomit never cleaned up off elevator on floor where we stayed.
4
Mark
17 avr. 2024
·
A séjourné 2 nuits
Hotel is very dated, No quality ventilation and old carpets. Staff is Amazing, one young concierge was exceptional. It seems it’s under new management, restaurant was closed and turned into a flee market (bad idea) retail stores and gift shop in lobby closed and full of old decorations. Thai is a budget friendly hotel, with limited to no options of a great bygone era. I hope they can bring it back ! But absolutely not with current management, they clearly do not have a clue.
Hotel is very dated, No quality ventilation and old carpets. Staff is Amazing, one young concierge was exceptional. It seems it’s under new management, restaurant was closed and turned into a flee market (bad idea) retail stores and gift shop in lobby closed and full of old decorations. Thai is a budget friendly hotel, with limited to no options of a great bygone era. I hope they can bring it back ! But absolutely not with current management, they clearly do not have a clue.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
2
Noah
14 mars 2023
·
A séjourné 1 nuit
checked google reviews of the last year including reviews the say of my stay. roaches, mold, exposed wiring, damaged walls internally, stains, and filth made me not want to risk setting foot in the building. how its not shut down or a condemned building is mind boggling.
checked google reviews of the last year including reviews the say of my stay. roaches, mold, exposed wiring, damaged walls internally, stains, and filth made me not want to risk setting foot in the building. how its not shut down or a condemned building is mind boggling.
2
Mary e
13 mars 2023
·
A séjourné 2 nuits
Did not like anything about the place i will not stay there again nor recommend anybody else to stay there
Did not like anything about the place i will not stay there again nor recommend anybody else to stay there
2
Jaleesia
13 mars 2023
·
A séjourné 2 nuits
Horrible experience, bug problems, no hot water, & the staff was very rude.
Horrible experience, bug problems, no hot water, & the staff was very rude.
2
David
6 mars 2023
·
A séjourné 1 nuit
This is by far the worst "hotel" I have ever stayed in, and I have stayed in hundreds of hotels. From the barely operable room door, to the stains on the carpet and furniture, black mold inside the inoperable mini-fridge, vanity with one faucet handle missing and the other inoperable (no running water at the sink), disgusting filthy bathtub, and barely working air conditioner, there is nothing good to say about this place. Hotel staff was berated by multiple guests, and were completely indifferent to the complaints. It took the desk clerk at least 20 minutes to check in each guest, and my wait time was almost an hour. I would never, ever, stay here again, and I advise anyone considering it: RUN AWAY. It is quite obvious that ownership and management could care less about this run-down, dilapidated excuse for a hotel, or it\'s "guests".
This is by far the worst "hotel" I have ever stayed in, and I have stayed in hundreds of hotels. From the barely operable room door, to the stains on the carpet and furniture, black mold inside the inoperable mini-fridge, vanity with one faucet handle missing and the other inoperable (no running water at the sink), disgusting filthy bathtub, and barely working air conditioner, there is nothing good to say about this place. Hotel staff was berated by multiple guests, and were completely indifferent to the complaints. It took the desk clerk at least 20 minutes to check in each guest, and my wait time was almost an hour. I would never, ever, stay here again, and I advise anyone considering it: RUN AWAY. It is quite obvious that ownership and management could care less about this run-down, dilapidated excuse for a hotel, or it\'s "guests".
4
JOHN
6 mars 2023
·
A séjourné 1 nuit
No one at the facility front desk for check in until 4:15pm. She pulled up to the Hotel and there was 4 parties waiting to check in. Tried calling and no answer. Very unsatisfactory! Will never stay again and will warn others as we travel this area frequently to play softball tournaments.
No one at the facility front desk for check in until 4:15pm. She pulled up to the Hotel and there was 4 parties waiting to check in. Tried calling and no answer. Very unsatisfactory! Will never stay again and will warn others as we travel this area frequently to play softball tournaments.
Politiques de l’établissement
Arrivée
Départ
De 16:00 à 22:00
Avant 11:00
Vous avez une question ?
Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel
Check-in time starts at16:00Check-in time ends at22:00Check-out time ends at11:00
À savoir avant votre départ
- Les réservations sont requises pour les heures de départ au golf. Les réservations peuvent être effectuées en contactant l'hôtel avant votre arrivée, en utilisant les coordonnées figurant sur la confirmation de réservation.
- L'établissement dispose de chambres communicantes, lesquelles sont soumises à disponibilité et peuvent être demandées en contactant l'établissement via le numéro indiqué sur la confirmation de réservation.
- L'accès à certaines installations peut être restreint. Les clients peuvent contacter l'établissement pour plus de détails en utilisant les coordonnées figurant sur la confirmation de réservation.
- Cet établissement autorise les animaux de compagnie uniquement dans certaines chambres spécifiques (des suppléments s'appliquent et sont indiqués dans la section Frais). Les clients peuvent demander l'une de ces chambres en contactant directement l'établissement, en utilisant les coordonnées figurant sur la confirmation de réservation.
Frais
Les frais et dépôts suivants sont facturés par l'établissement au moment du service, lors de l'enregistrement ou du départ.
- Dépôt pour animaux : 25,00 USD par séjour
- Frais pour animaux : 25,00 USD par animal, par semaine
- Frais de lit bébé : 10,00 USD par séjour
- Frais de lit d'appoint : 10,00 USD par séjour
- Frais d'installations : 8,99 USD par hébergement, par jour, incluant l'utilisation de :
- Installations de fitness
- Sauna
- Piscine
La liste ci-dessus n'est pas exhaustive. Les frais et dépôts peuvent ne pas inclure les taxes et sont sujets à modification.
Frais et taxes obligatoires
Il vous sera demandé de payer les frais suivants à l'établissement :
- Frais de complexe : 8,99 USD par hébergement, par nuit
- Accès à la piscine
- Accès au centre de fitness
- Accès au centre d'affaires/ordinateur
- Accès Internet
- Parking en libre-service
- Parking
Nous avons inclus tous les frais qui nous ont été communiqués par l'établissement. Toutefois, les frais peuvent varier, par exemple en fonction de la durée du séjour ou de la chambre que vous réservez.
Équipements populaires
Navette aéroport
Restaurant
Piscine
Salle de sport/Gym
Centre d'affaires
Internet haut débit
Services
Centre d'affaires
Ascenseur
Réception ouverte 24h/24
Nettoyage à sec
Coffre-fort
Distributeur automatique de billets
Salles de réunion
Blanchisserie
Photocopieur
Zone fumeurs
Connexion Internet
Internet haut débit
Parking
Navette aéroport
Général
Restaurant
Bar/Salon
Sauna
Réfrigérateur
Four à micro-ondes
Sèche-cheveux
Jacuzzi
Distributeur automatique
Activités
Salle de sport/Gym
Piscine
Karaoké
Piscine extérieure