Embassy Suites by Hilton Miami International Airport

Venligt personale, pænt værelse.

Mest beskidte og støjende hotel vi har boet på. Personalet langsomme og uvenlige. Ingen receptionister på arbejde i prime time tjek in 16-17.00 måtte stå i lang kø. Pool område var ellers lækkert og dejlig pool men støjende gæster som efterlod affald og brugte håndklæder overalt incl. i poolen gjorde oplevelsen negativ og træls. Vil ikke anbefale dette hotel.

Et godt hotel til få dages ophold, dog beliggende et godt stykke væk fra by liv. Et slidt hotel men stadig med god komfort. Det kedelige at skrive om er rengøringen i morgenmads området. Flere tallerkner var beskidte og lå i bunken af rene tallerkner. Der manglede en form for smil og lyst fra personalet. Ved spisning på hotellets restaurant blev der automatisk lagt drikkepenge / gratitude til på regningen uden mulighed for at vælge beløb eller helt at fravælge dette. Dette fik os til at spise andre steder.

The only complaint was that the extra blanket and pillow was not clean(blood). The staff was a A+ especially the tranportation department. Love this hotel it's my 4th stay here.

The airport/cruise transport driver was always on time! I loved the free breakfast, and the vegetable/chips/ free drink at night! We stayed on the 10th (top floor) which was the King Suites and the beds were so comfortable. 5 pillows! If I had to complain about anything, its that there was no shampoo or body wash in the despensers in the bathtub. But the room was top notch and very clean. The pool was amazing.....hot tub was great. Everything was great.