Extended Stay America Suites - Miami - Airport - Doral

The swimming pool was closed

Room was not cleaned well. Holes in wall.breakfast was a joke .outside was dirty.pool was half empty and dirty.hazard for kids.would not recommend this place. Avoid this hotel it’s run down.

Always a great stay here, clean room, close to everything, laundry room and wonderful staff.

Everything within walking distance Easy Parking Wonderful staff

Great option to stay for a night in a budget, no elevators to the second floor. The front desk attendant works at the laundry at night, so check in time was slow.

The only issue is we were not aware this hotel had no elevator, it's an important disclosure, an it needs to be stated that they do not have an elevator

Property was okay for the price. Did not feel safe for a lady traveling alone. You have to request kitchen utensils, pots, coffee maker etc. it was very noisy. I stayed on the second floor and felt the airplanes were about to land on us every 5 minutes. Staff was friendly and attentive, but I wouldn’t stay there again. Other guests staying around me behaved in a way that made me feel unsafe.

There are trash cans by every staircase which makes an awful smell every time you walk up. Every time I would walk out there would be a strong smell of mariguana. Shower and sink drains would backup. Took them 3 days to clear it. More than half of the outlets and room lights didn’t work. Pool was emptied and every night/morning there were big construction equipment left in the parking lot. I assume the parking space was being leased but very annoying to deal with. There is a different extended stay down the street which is much better.

The pool is closed for 6 months! As the front desk agent so rudely explained to me after he said i was "over reacting" about the situation. I live 15 minutes away from this hotel. Only reason I checked in was to take my kids swimming on a stay-cation for a couple days before school starts. The rude man at the front desk eventually agreed to cancel my booking and refund all our money since we weren't there for more than 5 minutes. But of course, to this day, I was charged in full and not refunded. We didn't even stay there!!!! Terrible, Terrible, Terrible hotel!!!

Advertised they had a pool but neglected to tell us it was empty! Only had 1 hairdryer for the whole property! Breakfast was a small packaged muffin, instant oatmeal and coffee. Some kind of fluid had ran down the walls in 3 spots. Water in shower drizzled out, which made it hard to rinse soap out of hair! Worse shower ever/ water pressure!

Rooms are so dirty and nasty

The bathroom had mold around tub and in the ceiling and roach was in the roomi dont likr roaches i reported to the front desk so they move us to a different room I have pictures of the bathroom and the walls It was so disappointing i payed 331 for 2 night and to be up and down that every inconvenience for me and my family

My room was dirty, with a live cockroach. Do NOT book here; it's inappropriate, unsafe, and extremely dirty.

The place looks Nice,the rooms also until you see the cockroaches....and you have to clean the floors yourself, they are filthy!!!!! ..... Odors from the toilet, and too much dog poop everywhere..no cleans that!!!!!

The dirty room, with a musty smell, dead cockroaches on the floor, horrible everything.

Price is good and location is great. No remote for tv in the room. When i went to call front desk, the phone is non Operational. Unable to call or receive calls to room. In addition, when i went to use bathroom, there is a live GIANT Cockroach in the bathroom walkimg around.

The property is dirty and the room was dusty and it had roaches.

I stayed for 1 night at this hotel, upon arrival noticed that common grounds had garbage all around. Checked in and requested a nice room and clerk said they were full on my way to the room hallway floors were disgusting dirty once I enter the room and checked the kitchen was dirty and the bathroom tile had mold, also sink was dirty and toilet bowl had hairs. Unbelievable will never stay here again and please don’t book or include this property in your plans waste of money, have pictures available if someone needs them.

There is pigeon droppings all over the stairs. The stench heading to our room was unbearable. The bathroom door was barely closing due to it being water damaged and swollen. The breakfast included is just oatmeal and a muffin.

Roach in the room bathroom was not clean I will never stay there again

The staff were helpful but overall the room had a funny smell. The room was also near the street and you could all the cars go by.

The hotel was in a nice area with dining options in walking distance. The bed was rather comfortable for not being my bed at home. Bus route was easily accessible. The basic WiFi was okay, but dropped calls easily. Over all, for an efficiency style room a nice place to stay short term.

No safe box (maybe it not supppsed to have one?), no TV remote in a room (I found it at the front desk, but worked only from an inch away from the TV and not from the distance). Breakfast wasn't much at all. Iced cold AC, clean room, but really minimum. Good for 1 night.

This hotel is directly located in line of planes landing at MIA airport. Everytime a plane passed over it was super loud and i could not get any sleep. Even at 3am - 5am it wasnone plane after another. Maybe we are a milenor two from runway so the planes are super close when they pass. The room was clean. It had a good size fridge and microwave with cabinets. Had a stove too. The room had a slight odor when i got there but it went away after a few hours with a/c on. Located in a good area but i just could not sleep with all the noise of the planes passing overhead. If you stay here bring ear plugs.

Good comfortable roomd

Pleasant lodging close to airport. Nicely designed exterior and interior. Room was large, clean and quiet. There was a kitchen but no furnishings at all - not even one cup or glass. The thermostat for the AC unit did not work. Breakfast was very minimal - coffee and sugary muffins.

Internet was terrible.

Room is great, comfortable bed, nice kitchen and bathroom. Spacious and clean. Laundry room is convenient. Staff is wonderful and helpful.

My first room was very bad. I had to be moved as it didn’t have the security bar lock functional, bug issue and pretty bad leak in bathroom soaking the floor. My replacement room was ok for a cheap hotel. Basic bare bones room but functional for a short night or two. Staff was super helpful and friendly

Very noisy

Very kind staffs Very receptive

Always a great stay here, clean room, close to everything, laundry room and wonderful staff.

Great customer service !!!!

Amazing staff, great amenities, close to everything

They did not accommodate the reservation or even attempt to help when it was an issue with the system. The lady at the front just said to contact where i booked and good luck.

Front desk needs a lot of customer service skills,

The room was clean and smelled nice. It seems the room service staff is understaffed but they still managed to maintain clean rooms. They were also great when we asked for any new towels or other room items. They don’t do daily room service. The front desk staff is terrible. Zero customer service. Not even a hint of politeness. There is not breakfast. They might have some nutrigrain bars and they have coffee that’s it. The pool is drained and gross. The exterior is dirty but for the inside it’s nice even though the bathroom door was broken and the remote didn’t work well. They need more staff, new management and a better from office team because the botched plastic rude lady in the front is not cutting it. Not the man as he wasn’t very great either. All of that said, credit to the understaffed cleaning ladies who did a good job, they were friendly and kept things clean I’m sure they’re underpaid.

I had a terrible experience. Before my check in I called them to notify that I was going to be late around 12am. They said it was fine, that someone would be there at that time. Once I get there, the lobby was closed. People were trying to check in and nobody was there to received us. 30 minutes happened and a lady opened the door and asked me if I needed help. She proceeded to do the check in with a list full of names. I found myself in it and gave her my ID. She gave me the keys and didn’t charge me for the room. I told her that I only did the reservation and I needed to pay at property and she didn’t even know if I paid or not. Then she wanted to take a COPY of my credit card because her computer wasn’t working. I refused to that and we agreed to do the payment in the morning. After that I asked her how to get to my room and her response was “It’s over there”. I was soooo annoyed and tired that I just left and spent at least 10 min to find my room. The Hotel is supposed to be a non-smoking place and the first smell I received when I opened the door was cigarette. The floor had a nasty thing scattered near the bed, the chairs were all damaged and dirty… I won’t book with them never again.

Staff is very friendly and helpful!

When I arrived at the hotel I was under the assumption the receptionist was helping the other guest. Finally I mentioned I was checking in, the young lady (Olaydes?) looked me up and done and called me over. I had my ID and credit card ready and put it on the counter. She did not acknowledge anything that she was doing and took her sweet time checking me in, continuously looking me up and down. She eventually handed me two keys with a piece of paper with the room number. I asked "where do I go?" and she just pointed outside. She made no mention of the property or that breakfast was an amenity. Once in the room, it was small but fine for two nights though a few holes in the walls in the bathroom and the tub was still dirty. That night a gentleman was outside my room screaming at someone in the parking lot to get away from his car and if he "wanted to go". About 30 minutes later the police arrived to my neighbors door presumably to talk about the man yelling. There were beer cans outside rooms and it smelled of cigarette smoke. Aeful experience.

The hotel was in a nice area with dining options in walking distance. The bed was rather comfortable for not being my bed at home. Bus route was easily accessible. The basic WiFi was okay, but dropped calls easily. Over all, for an efficiency style room a nice place to stay short term.

This hotel is directly located in line of planes landing at MIA airport. Everytime a plane passed over it was super loud and i could not get any sleep. Even at 3am - 5am it wasnone plane after another. Maybe we are a milenor two from runway so the planes are super close when they pass. The room was clean. It had a good size fridge and microwave with cabinets. Had a stove too. The room had a slight odor when i got there but it went away after a few hours with a/c on. Located in a good area but i just could not sleep with all the noise of the planes passing overhead. If you stay here bring ear plugs.

The place is great close to everything

Everything about my stay was perfect from the staff to the room and the convenience of everything close by.

Everything within walking distance Easy Parking Wonderful staff

Amazing staff, great amenities, close to everything

It's super noisy and dirty because it's right next to the airport.

Great location

I’m sure it was just my anxiety but I felt totally unsafe in this area. My room might have been a crime scene once. The door looked like someone took a crowbar to it. The card key didn’t work after my first night and had to get the room rekeyed. Everything was old, smelled of mold. The AC was on al the time so that might have contributed. So hot and humid and I’m a California Bay Area girl so I needed my AC.

Well located with easy access.

Hotel was so so, we found roaches a couple of times, that is not acceptable, all the rooms needs to be properly fumigated, they advertise a grab and go breakfast with coffee and juice, there was only muffins available everyday, no juice just coffee.

Place is ok for the price .! Breakfast was not good at all .!!

Clean rooms, and quiet. Front desk services was excellent. Had a pretty good breakfast.

I had an unfortunate experience during my stay at this place, leading to a sleepless night due to excessive noise. Unfortunately, my room was situated right by the stairs, and at 12:30 am, the cleaning person changed the trash bags in the large bins located next to the stairs, waking me up. The timing for this activity was quite puzzling. Subsequently, there was a significant amount of noise generated by people around the stairs at 2 and 3 am. Additionally, the presence of cars racing in the middle of the night further disrupted my sleep. It seems that the specific location of the room played a role in these disturbances. I would recommend requesting a room that does not face the parking lot and ensuring it is situated away from the stairs to avoid similar issues. On a side note, the complimentary breakfast provided only consisted of coffee and a small muffin. That's it.

Breakfast was supposed to be served, there was just coffee and muffins, there were pqckets of oats but no milk..why would they take money for breakfast if they are not serving well. Also the bathrooms were messy

most pathetic breakfast I have seen. Even Super 8 is better

Pleasant lodging close to airport. Nicely designed exterior and interior. Room was large, clean and quiet. There was a kitchen but no furnishings at all - not even one cup or glass. The thermostat for the AC unit did not work. Breakfast was very minimal - coffee and sugary muffins.

what brakefast

They were the worst stay in my whole trip.I chose this from many available hotels even though it was not that cheap because of queen beds and breakfast included from much better hotels. When reached, For room they just had double beds which are much smaller. They write breakfast included, but for breakfast they only had coffee and muffins. We expected it to be breakfast. It ruined the whole point of choosing this place by misleading ad to just lure people. I would call it straight away CHEATING.

Advertised they had a pool but neglected to tell us it was empty! Only had 1 hairdryer for the whole property! Breakfast was a small packaged muffin, instant oatmeal and coffee. Some kind of fluid had ran down the walls in 3 spots. Water in shower drizzled out, which made it hard to rinse soap out of hair! Worse shower ever/ water pressure!